Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.7 "Terrific location."9.4 "94%
liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." 8.0 "80%liked the proximity to shopping ." -
8.6 "Great service."9.2 "92% found the
staff to be very friendly ." 8.3 "83% said thereception staff was great ." 9.3 "93% thought theservice was very professional ." -
6.5 "Breakfast is mediocre."
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6.0 "Average amenities."6.0 "60% thought the
building was acceptable ." -
5.6 "Rooms are ok."5.2 "For only 52%, the
bathroom was ok ." 5.3 "Beds were acceptable for 53%." 5.7 "57% thought thebathroom was big enough ." -
4.7 "Value below average."3.8 "62% said the
breakfast was too expensive ." -
4.4 "Not very comfortable."4.7 "53% said
rooms were small ." 4.8 "52% thought it wastoo noisy ." 1.7 "Air conditioning was criticized by 83%."
Overall Rating
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9.7 "Terrific location."9.3 "93%
liked the proximity to sightseeing ." -
8.7 "Great service."9.3 "93% found the
staff to be very friendly ." 8.5 "85% said thereception staff was great ." 9.4 "94% thought theservice was very professional ." -
7.4 "Good vibe."8.8 "88% thought the
hotel was luxurious ." 7.2 "72%enjoyed the friendly atmosphere ." -
6.8 "Breakfast is mediocre."
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6.0 "Average amenities."6.1 "61% thought the
building was acceptable ." -
5.8 "Bar is ok."
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5.5 "Rooms are ok."5.4 "For only 54%, the
bathroom was ok ." -
4.9 "Value below average."
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4.2 "Not very comfortable."4.7 "53% said
rooms were small ." 4.5 "55% thought it wastoo noisy ." 5.0 "Beds were acceptable for 50%."
Overall Rating
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9.7 "Terrific location."
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8.5 "Great service."9.2 "92% found the
staff to be very friendly ." -
7.1 "Good vibe."
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6.3 "Breakfast is mediocre."
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6.1 "Average amenities."6.1 "61% thought the
building was acceptable ." -
5.5 "Rooms are ok."
Overall Rating
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9.7 "Terrific location."
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8.7 "Great service."
Overall Rating
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8.3 "Great service."
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5.0 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.1review from
Location was excellent. Hotel was clean. All employees were very friendly (parking, front desk and room service). Hotel policy not family friendly for families larger than 4. We are a family of 5 (3 small kids). Hotel wants families such as ours to book two rooms (no more than 4 people per room). It is already expensive to travel as a family. This is not where hotels should be placing their effort to make an extra euro.
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2.0review from
The hotel was undergoing a TOTAL renovation. Scaffolding on ALL the windows. The pool was out of commission. The rugs and furniture in all three rooms we were shown were in tatters and stained. VERY cagey reception with NO disclosure of the state of the place. Finally after many attempts, the manager arranged for us to switch to a sister hotel which was fine. This was after many unreturned phone calls and being told she was unavailable. Only after I informed her that I was a journalist did anything progress.
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10.0review from
The hotel exceeded my expectations in every way. The staff was excellent....helpful and very friendly. The young man tending bar at the rooftop bar, Lorenzo, was exceptional. Pay him a visit. No complaints
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3.0review from
This hotel shouldn't be classified as a 5 star/luxury hotel. Very old furniture/tv/no luxury stuff in the room. Hotel molto scarso, meriterebbe a fatica le 4 stello. Sicuramente non è un hotel di lusso: stanze piccole, vecchie, con pochissimi servizi (la tv non è neanche a schermo piatto). This hotel shouldn't be classified as a 5 star/luxury hotel. Very old furniture/tv/no luxury stuff in the room. Hotel molto scarso, meriterebbe a fatica le 4 stello. Sicuramente non è un hotel di lusso: stanze piccole, vecchie, con pochissimi servizi (la tv non è neanche a schermo piatto).
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7.7review from
We had an interconnecting family room which was well appointed and the bathrooms were very nice. The downstairs spa is great but the gym is not really a gym with just a treadmill and a weigh station. The bar and restaurant are good and the location is excellent - 15 min walk to main shopping area and plenty of restaurants nearby.
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8.0review from
I like the location of it and the worm design and the lights and the rooms are comfortable Yes there is no wirless in the hotel and there a computer in buisness center only one and its mouse doesnot work good
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7.0review from
Balcony of deluxe suite No bbc, cnn etc for news. no English speaking tv shows
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5.0review from
The Hotel is located close to the metro and in a great location for shopping and access to the sites. The hotel has been renovated and is very funky Bar & Restaurant staff where very poor. Sat for 15-20 minutes and never got offered and service.
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7.2review from
Amazing design. Luxury
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6.0review from
clean hotel over-all. bathroom tiles could be cleaned up a bit. location-the street it is on is a bit grim.
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5.2review from
A very modern & quiet hotel, out of the main city, but easily accessible to bus & metro. Staff were friendly and helpful The hotel was very expensive for drinks & food, and this clearly obvious with hardly anyone in the bar or restaurant.
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6.0review from
Generally everything was ok only one complain, pls see below no i-net connection in the room, price for i-net use for common PC was Incredibly high, PC are very old
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4.0review from
Contemporary stle, location Small room, cheap tv (not flat screen), poor gym & pool opening hours (only opened at 9am), poor value breakfast
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9.1review from
Location was excellent. Hotel was clean. All employees were very friendly (parking, front desk and room service). Hotel policy not family friendly for families larger than 4. We are a family of 5 (3 small kids). Hotel wants families such as ours to book two rooms (no more than 4 people per room). It is already expensive to travel as a family. This is not where hotels should be placing their effort to make an extra euro.
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10.0review from
The hotel exceeded my expectations in every way. The staff was excellent....helpful and very friendly. The young man tending bar at the rooftop bar, Lorenzo, was exceptional. Pay him a visit. No complaints
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8.0review from
I like the location of it and the worm design and the lights and the rooms are comfortable Yes there is no wirless in the hotel and there a computer in buisness center only one and its mouse doesnot work good
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7.7review from
We had an interconnecting family room which was well appointed and the bathrooms were very nice. The downstairs spa is great but the gym is not really a gym with just a treadmill and a weigh station. The bar and restaurant are good and the location is excellent - 15 min walk to main shopping area and plenty of restaurants nearby.
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7.0review from
Balcony of deluxe suite No bbc, cnn etc for news. no English speaking tv shows
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7.2review from
Amazing design. Luxury
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2.0review from
The hotel was undergoing a TOTAL renovation. Scaffolding on ALL the windows. The pool was out of commission. The rugs and furniture in all three rooms we were shown were in tatters and stained. VERY cagey reception with NO disclosure of the state of the place. Finally after many attempts, the manager arranged for us to switch to a sister hotel which was fine. This was after many unreturned phone calls and being told she was unavailable. Only after I informed her that I was a journalist did anything progress.
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3.0review from
This hotel shouldn't be classified as a 5 star/luxury hotel. Very old furniture/tv/no luxury stuff in the room. Hotel molto scarso, meriterebbe a fatica le 4 stello. Sicuramente non è un hotel di lusso: stanze piccole, vecchie, con pochissimi servizi (la tv non è neanche a schermo piatto). This hotel shouldn't be classified as a 5 star/luxury hotel. Very old furniture/tv/no luxury stuff in the room. Hotel molto scarso, meriterebbe a fatica le 4 stello. Sicuramente non è un hotel di lusso: stanze piccole, vecchie, con pochissimi servizi (la tv non è neanche a schermo piatto).
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5.0review from
The Hotel is located close to the metro and in a great location for shopping and access to the sites. The hotel has been renovated and is very funky Bar & Restaurant staff where very poor. Sat for 15-20 minutes and never got offered and service.
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6.0review from
clean hotel over-all. bathroom tiles could be cleaned up a bit. location-the street it is on is a bit grim.
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5.2review from
A very modern & quiet hotel, out of the main city, but easily accessible to bus & metro. Staff were friendly and helpful The hotel was very expensive for drinks & food, and this clearly obvious with hardly anyone in the bar or restaurant.
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6.0review from
Generally everything was ok only one complain, pls see below no i-net connection in the room, price for i-net use for common PC was Incredibly high, PC are very old
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4.0review from
Contemporary stle, location Small room, cheap tv (not flat screen), poor gym & pool opening hours (only opened at 9am), poor value breakfast
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