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great staff very friendly. we booked with 4 friends 2 rooms. the staff noticed that we were close friends and asked whether we prefered one 4 person room. great idea. good service!
Friendly relaxed and welcoming,modern bedrooms in an old charming hotel.Good bar food and beers.Lots of extras for the walker.Excellent breakfast. No hotel parking, it can be quite expensive to park in keswick, unless you are fortunate enough to find a free space it costs £6 for 10 hours.
Efficient staff,good food and excellent bar. Toilet did not function in room allocated,had to change rooms. Room very cramped,more suited to a single than a double.Nowhere to sit down and no drawers in room.
Excellent Cumbrian breakfast. Staff very helpful. Good base for exploring Northern Lakes.
Location The room smelled funny. I was only given one pillow that was flat, I asked for another and this was just as flat. This hotel is in a great location but not worth it.
Great location all of the towns other attractions were close to the hotel. You could hear the hotel plumbing during the night.
Very helpful & friendly staff Ideally situated for walking & evening leisure Restaurant meals excellent We were celebrating our Wedding Anniversary & the Manager organised arrangement of flowers for our room for my good lady - brownie points gained As there is no parking facility, because of the superb location in the village, there was only side road parking - There is however a loading bay area for removal & loading of luggage - so once unloaded , parking was available within a 2 minute walk - so perfectly acceptable for such a busy & popular location
Very comfortable, good service. Original room allocated was on 2nd floor not 1st as requested. Changed immediately with no quibble. Nothing at all
Improved room following renovation, central location, friendly atmosphere Increased use of inexperienced foreign workers?
Friendly staff and an excellent breakfast. Great beer (Wainwrights) None
Very good food both in the bar during the evening and for breakfast. Much better than your standard pub or b&b Room was fine - clean and of a decent size for an overnight stay only negative - very squeaky floors which can't be helped given the age of the building and poor/no tv reception
Very comfortable,very warm atmosphere good food and drink Room a little small and no separate shower
The excellance of the cuisine in all respects & the obliging nature of the staff. Bathrooms & plumbing in Garden Room Block would benefit from an upgrade; but if you are content with a bath rather than a shower then no problem.
Great food! Good quality room in a great area Booking didn't differentiate between twin and double - so with only one room left it was only a twin. Customer service not hugely helpful at helping to resolve prior to stay - asked for either dinner or alternatives and got the response that they were full.
Very friendly and helpful staff Ground floor room with easy outside access for our dog Small selection of local real ales N/A
The Bower House Inn was the perfect base for our weekend as we came to climb Scarfel Pike. Exellent friendly staff could not have been nicer, very knowledgable about the local areas and able to provide informtion on our climb. We had an amazing evening meal in restaurant and a fantastic breakfast the home made black pudding is a must. Lovely family feel and conection amongst the staff. Warm and welcoming bar with excellent accomodating service. Room didnt have fantastic view and felt a little dated but the overall feel of the Bower House Inn and the staff made up for it.
Excellent location, nice comfortable room, Bar had good atmosphere and the food was great. Noisy at night, we could hear the people in the next room. Late night hoovering not appreciated.
All of the staff were friendly and helpful. The food was delicious from the breakfast to the evening meals.
The location is fabulous, the pub is welcoming and warm and the food is very good. The bedroom walls are very thin and so quite noisy. Corridoor floors noisy as well.
The location. No hot water in the morning, complaints were not dealt with properly, the balme was put on the client, no reponsability was taken by management regarding the lack of heating in the hotel, client was misinformed about when heating would be on, instead of a straight forward answer.