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Stay, Beakfast. Nice locality accessible to all amenities. I did not receive house keeping service for 2 days consecutively. No proper acknowledgement when I reported it.
I am also a hotel manager in Illinois. Staff did not have their name tags at check in. I felt that they were not very welcoming and super bothered from my pretense. They did not smile and very cold. Not professional either. I think the bad was very horrible. I could not sleep as it was very rough. I would not stay there anymore.
Location with nice size room. Could not make wifi work for several days
Hotel was convenient to my final destination. Room had a musty smell. Had to leave window open and exhaust fan on.
The room was well appointed and clean. TV, Microwave and Refrigerator as well as an ironing board and iron. Hair dryer too! A great value. The staff was extremely helpful and very nice.
Nothing The room was infested with bed bugs, which I did not realize until after I checked out. I have over 100 bites all over my upper body. This hotel was not clean. The staff gave away my room number to a friend without consulting me.
The furniture and renovations inside the rooms showed a modern, tasteful set up in an older motel, in an excellent location near 75 and walking distance to downtown restaurants and local businesses. Still some improvement needed on basics - like cleaning the room daily! I stayed 5 days and they only made up the room once. I had to raid the supply cart for extra toilet paper. There were no basics like tissues or a trash can for the bathroom (useful for non-flushables!) the coffee maker was not located near an outlet so I had to plug it in on the floor across the room to use it. No channel guide for TV. Really basic stuff. Heat controls didn't work - room got too hot or too cold.
Staff was very much attentive to what ever issue Mattress needed to be replaced sag to much Comforter was spotted all over too noticeable