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location - cleanliness
You can reach la defense with taking rer trains. Better to look a hotel in downtown.
reduced price for week end, nice place near RER
Breakfast The complaint is rather about the service between booking.com and the hotel: 2 hours later, the hotel still did not know about my booking ! And when I wanted to modify the booking from 2 days to 1 day, booking.com gave the not so funny answer that the hotel had no available room !!!
The staff were polite and attentive. The hotel was in an excellent location that made trips into Paris and the surrounding towns, via RER, very easy. The restaurants in Rueil 2000 were within easy walking distance and offered good service at reasonable prices. No.
Fast, free wireless internet. Delicious breakfast, good restaurant. Fitness center. Less than 5 min from train station. Safe area with many good nearby restaurants.
Bed, TV, Internet Breakfast was extra to pay and not that good....
the tranquility. perfect english language of the front desk staff. Proximity to the train station was a big advantage. didnt have to use the taxi room service lack of english language and have to pass info thru the front office desk
The staff was very polite and helpful. The food was nice though a bit rich. The Spa and swimming pool facilities were perfect and very relaxing. The rooms are compact with everything one would expect in a French 3 stars hotel. The restaurant menu was a bit restricted in its choices, one would struggle to eat there everyday for more than 2 days without re-ordering the same dish. While a spa, the restaurant clearly focuses on heavy and rich traditional french cuisine wih no "healthy" choices.
via booking.com we had a good deal, so we could enjoy the really clean rooms and spa. its a nice area as well, not to far away from the train. Well the bar prices etc;;all what you can not buy via booking.com is quite expensive
Spa, room equipment, lounge
Superb location just outside Paris yet very convenient to get there quickly.Breakfasts very good and the surroundings were a really nice park area next to the Seine.
We stayed at this hotel in May and foound the rooms to be comfortable and modern+ the staff extremely friendly and helpful. Additional spa/recreation facilitiesa are a bonus that our children particularly enjoyed Laundry had a peculiar odour
The location,near Paris, is great. Within 10 minutes you are in Paris. I stay at this hotel every 2 or 4 weeks when i come from Holland by car. I took this hotel because of the value for money but after 5 months things are not the same as in the beginning. For example, every weekend they shut down the hot water and then tell you that 'you are the only one' - When you call back later (new shift started) the other person tells you that the entire building is using the exact same pipes. After 3 times without hot water in the weekend and the way the personal acts when we ask them about it i doubt that i will be coming back any time soon.
Asbolutely Fabulous!!! Beautiful Location - great amenities and fantastic rooms - could not fault it. Nothing.
Free Parking, Very Calm Hotel, about 15 mins walking to the train station (RER A), Very nice big room, very nice swimming pool and jacuzi, to be honest i just choose this hotel becuase of its location near to my training course centre there but am amazed of what i've seen. its not in a shopping area so that you have to take the train to any shopping area and its not that far.
The room was always clean neat and a pleasure to be in. With each room you have a large balcony with french doors. The room could be made as dark as night or filled with natural light. The automatic lights worked well for me. The lights of the room only work while your key is in the slot holder. The bed was a queen size bed with plenty of comfoters and pillows, you have your own control for the temp in the room. The bathroom is the shower and tub combo, the tub is a large tall tub, very nice to soak in. shower head and a detachable hand held also. Also with a large sink blow dryer and heated towel rack which helps heat up the bathroom. Hotel has gated entry located by the river&park in a nice area. The indoor pool, hot tubs were beautiful. I thought the breakfast buffet was a bit pricey, you can stop at a pasterie shop for some fresh products at a much resonable cost.
comfortable and spacious facilities . Nice view of the river and. location more fit as business hotel. alot of goog intensions without the final touch. Big shower heads with not enough water pressure. Automatic lights in rooms don't always shut or turn on when you need them to. Request for extra blanket or pillow were turned down.
the location for the company am visiting , security and room size the staff , the air condition was not working and when we open the window the mosquitoes attacks us , the toilet was small
good thing is the location. The rooms itself are spacious but the bed and bathroom are IBIS like quality. I do not regard them as Novotel Quality. Still I choose the hotel because it is very close to a client of mine. At its full price of 200 eur the hotel is definetly overpriced in my book. At its rate of 139 (with no cancellation) it is fair.
Large rooms (above Paris std) Too expensive for the quality, strange breakfast formula
I real loved the room, it is very large and very well equipped, I also liked the food corner where you can buy some food to eat at your room, it is a bit expensive though, but for a late night bite in is perfect, and you can take it up stairs and heat it in the microwave and you have your hot meal. I just wish they had more English speaking tv channels, at the moment they only have skynews
A pair of bathroom slipper
The Concierge was extremely helpful, otherwise not up to the normal Hilton standard Cockroaches in the restaurant at breakfast, nasty stains on the couches in the reception area! The faux wooden flooring in the bedrooms is very noisy. No refrigerator in the room.
It was clean and the staff were helpful. The menu was limited and the charges for the food, both in room and out, were outrageous.
quick check-in, big rooms, fast elevators, poor breakfest, too expensive internet
Location The bedrooms are old (poorly furnished) an the bathroom is not of a 4star hotel.
Location is convenient if you need to stay close to the airport. That was within walking distance from terminal, what really was helpful due to taxi drivers strike that shut all transportation fro and to terminal. Not worth the value. The room was overheated and no way to cool it down. I couldn't sleep well waking up sweating. Staff admitted the problem but didn't even try to solve it. I general I can't really say that staff is unfriendly, but they are kind of distant? Don't really interested to help, it looks like they just don't care. Another example that they don't care about customer convenience is that You can't leave a luggage for safety between the checkout and time you need to leave for your flight.
The room was very nice and large. The breakfast buffet was very good and the proximity to Orly was a real assett as it allowed us to have a relaxing time before a long flight
Proximity to the airport and shutle bus No minibar in the room
Good romm. Good brekfeast.
Proximity to the airport. Shuttle bus Strong smell of tobacco in my non smoking room. Very overpriced room!!!
Convenient location Orly Airport Helpful staff Broken heating - too hot Room generally shabby
The staff, Paying for Internet
The dinner buffet and the breakfast selection are quite excellent! I did think it was quite clean and I loved my room. I wish all the hotels I stayed at were as well-maintained as here. I spent so little time here I didn't notice anything that went negatively.
The hotel is in a quiet neighbourhood. The staff were friendly. The rer connection to go to La Defense is good. (its a 10 min walk though but not too long) There is a market place and restaurants nearby (Chinese restaurant open till 9pm, the sandwich counter just near the underbridge of the rer station is amazing - open till 11pm - really nice guys, rest of the shops around here close around 8pm, the Brassueir bar / pub near the station has free wifi and is normally open till 9pm) Btw there is a laundromat nearby if u keep going down the hotel.. (I disovered it at the fag end of my stay only) Cutting cheap corners by charging for wifi (if short stay take the 8 euro 1 hr which u can reuse till u have completed 1 hour of surfing time valid over many days - if long stay take the 15 euro 24 hrs)... The hotel staff despite being asked (the bald guy with frenchie / moustache) didnt give me info that there is a laundromat nearby. I shelled out a lot of money giving my clothes to the hotel laundry / dry clean.. (which charges a bomb) There is only 1 iron machine for the entire hotel...
cheap price, good for car park, clean shower room, quiet area. old bedroom, uncomportable bed matrix, some staffs are not kind.
close proximity to most of the areas, business and tourist places. Bed linen used to stink and were not changes unless and until told.
Good location for business trip, good buffet breakfast
Close to Rueil Malmaison centre. Too far away from RER station (15 minutes walk).
The free and specious garage The elevator is too small.
The staff are very friendly and helpful. Nice to have free parking
It is in a very pleasent area. Easy access to restaurents & shopping. Staff were very helpful & friendly. Rooms are very tired and in need of fresh paint. Daily housekeeping was very good.
Staff were mostly hepfull, and the hotel fullfilled the expectations that I had. It's a nice hotel with huge potential. It would currently need a a little cosmetic work ( Walls and floor in the rooms) however the bathrooms were nice.
a spacious room, nice bathroom, fantastic bed. the staff are very friendly and nice. breakfast: some pastry items were not fresh, the orange juice doesn't flow out of the container easily. sometimes the pastry items are not restocked in time.
Location perfect for work at La Défense
room, bad, location, car parking distance from metro
Very comfortable and spacious room, good location, close to public transportation, very quiet. Very expensive Internet access - even 90 euros Paris hotels have free internet access !!!!
The staff kindness and professionalism. The room quality. Nothing.
The service was amazing! Nothing, it was all great
quite and its location you have to walk through a very long stairs to reach the metro and the grand arch area. there is escalator but it wan out of service for 5 nights
The location is ideal for working in La Defense. Staff were very friendly and helpful. It is very expensive. I had a hot chocolate which cost €5.50 which is a ridiculous price! And €10 per hour for internet use in the room is far too expensive. I would expect this to be included in the room price as that was expensive also.
Rooms are very clean and comfortable. Breakfast is great (even thu it is a bit expensive). First, small room was given to me (in corner), even we couldn't fit the my child cot inside. Then,it was changed after several arrgement with receptionest. Check-in time was long !. Escilators out side the hotel are not working. I have to claim 90 steps everytime I go out (with child seat). Internet is not free (expensive)
Comfortable room There was no vegitarian options on the menu except stir fry. I was extremely disappointed by this as all good hotels offer a much better range. Therefore, I had a sandwich.
Nearness to the business district. Good rooms. Good Service. Comfortable stay.
the junior suite is spacious. the espresso machine, the bed. near a big shopping mall. Quite business area. It is a bit expensive. the conceirge (unintentionally) mislead us when we ask him about rent a car company in the city.
the location the internet not free like other 4-star hotels in paris
Well designed and furnished , 5 minutes walk from the Metro, placed in scrapsky quarter - nice to see 1-2 times. Restaurant in the lobby is very expensive and has very small choice of the meal. Breakfast is usual one but also is rather expensive. I also may recommend to the hotel concierge not to use this taxi service that they ordered for us. We wait it 30 mins in the lobby and we sited to the car - it was already 22 euros. I asked driver - why - he said - "its no problem, I won't charge you additionally" - but finally he did.
it was easy and comfortable, the location was good and easy for the city either by taxi or train. Very expensive, but so were all the other Paris hotels that day!!
Fresh, clean, modern, simple Shower leaked under glass door - no lip to stop flow, duvets are too hot even with air-conditioning on high fan
the comfortable bed No
clean, and helpful staff The hotel entrance was close during my stay, the car parking should be free but they charge 20 Euro per day
Room, location good for the sites, all the sites are the metro 1 line (yellow) which is the la defense. The food was expensive and of low quality.
It is close to subway, and rather quiet on weekends. The bedding is excellent, very comfortable. The route going to the hotel by car or taxi is so winding and takes a lot of turns within the district before reaching the hotel. This is due to the public traffic planning in La Defense, perhaps.
nice design, location, staff no free wifi, no body milk, breakfast could have been better (no boiled eggs)
The location is perfect. Now most of the hotels in the world provide free internet service. E.G. Concorde Lafayette in Porte Maillot, Paris
The location - good for The Palace (15 min walk) yet far enough away for peace & quiet. Good car parking Bar was quiet and often un-manned.
a good position for touring and visiting the chateau provided you are prepared for a 20 minute walk restaurant was good but with a limited menu
Restaurant was good and people were friendly. Garage parking was difficult. Hotel advertised as air conditioned, but it is on a hotel-wide basis and cannot be controlled in the room. Our room was too warm and we were unable to cool it off. Also, the Mapquest directions to the hotel were incorrect. We drove around for at least an hour trying to find it, and it was very conveniently located for visiting Versailles.
It was clean, comfortable, close to Chateau and domain of Versailles, quaiet, good parking, very nice staff.
The room was quiet and the beds were very comfortable. The window opened- unusual in modern hotels. The parking system was easy and secure.
The rooms are nice and the whole building is well designed. The employees could deliver more service towards clients.
Clean and comfortable Novotel, as ever
Modern and comfortable with good facilities 10 minute walk from the Palace of Versailles. Good location if you want to see Versailles, but long ride on the train from Paris.
Style and decor, nice bar, nice breakfast, very clean. One member of staff was a little dismissive, others were fine.
We found the staff very helpfull. The asscess from the garage was very difficult, The garage.
The hotel is excellent but not good for the tourists who wants to go to paris centre because it cost you big money and time to move to paris centre.
Shettle to the airport. Friendly staffs, hotel quiet, Room clean and large. The room was fairly cold when arriving, did not have time to check if the heating system was on or off, same thing with the bathroom.
near the airport with free shuttle service no porters and bell boys and front desk should tell guests that they must use room key for elevator use
Check in and check out was fast, the shuttle bus was on time. Don't have much to say since I stayed only for 5 hours. The shuttle bus was a bit ahead of time when we arrived in the airport and was waiting for a pick-up to the hotel, so we missed one and had to wait for another 20 minutes.
Room, shuttle service was excellent, staff elevators frequently out of service
Breakfast was delicious Be pulled to secure the value of the room and not taken it back only after two weeks means twice the amount
We booked this hotel because of its proximity to the airport. The shuttle bus from the hotel runs frequently (every 20 minutes) and was quick. The hotel itself was amazing for the price - exceptionally clean and modern. The staff was friendly and helpful. We were very happy with our stay at the Holiday Inn Orly.
Just stayed in the Best Western. I was pleasantly surprised. The room was very spacious, nice and comfortable. The hotel has a shuttle which takes 7 minutes to the terminal from 5 am to 11:30 pm. The hotel is in need of some remodeling, but overall nice. The staff were friendly. I stayed before at a different hotel in the area that received a much higher rating but liked the Best Western much better. It is mostly for business. The hotel can use some remodeling, the corridors feel dark with poor lighting.
proximity to airport.courteseous staff.
Very clean, friendly staff, all staff spoke very good english.
a big variety of breakfast , people are friendly, helps you out if you need help, fridge was closed with key ( you have to pay for minibar ) / Tv channels was very less.
single bed awfull. room very small. bathroom old. wifi not working.
very friendly and helpful staff bed was very hard, furniture in the room was broken and/or old. very overpriced in terms of the room you get.
room spacious and clean the breakfast room was too hot; choice at breakfast was very limited;
Room was nice and good size, great value for money. Free parking is luxus around Paris area. The hotel kept the covering funds(cushion) too long after the visit.
Good price and location, nice rooms, free parking. The cover bedlinen was raunchy.
Disgusting smell, bad location, uncomfortable bed.. I regret that i chose that hotel. Avoid staying there, Internet costed 15 euro a day! Smell in the coridor was disgusting. Bad location.
breakfast, private parking
nothing impressed I don't want to come back again
The hotel was in a pleasant town close to public transport with a choice of restaurants nearby.
Helpful staff. Convenient location for my visit.
The staff very friendly and the free internet in the room.
Windows were open 1cm and nailed there! the room was on a main road where the noise did not abate and we couldn't close the windows!
It was good None
Staff welcoming, hotel clean and tidy and restraunt meal was excellent
restaurant portions were very small for the cost. i think the neuvo quisine approach should be abandoned and larger portions offered.
Clean, comfortable. We hear the sound of lift from our bed room all the time as it located next our room.
Perfect for short familly trip.
Kind hotel Staff, very good,wifi, a nice large clean room, well designed working desk. The location of Hotel is perfect for my purpose(business). It is an expensive hotel but you've got what you paid for, and I think with the same price you get a lot smaller room in the center of Paris usually.I also like the fact that they have smoking room as smokers tend to be discriminated more and more (and at the same time no smell of cigarette at all in the another area The water tmperature of bath and shower is set on 38 degree which wasn't hot enough for me and it can be colder but not hotter. Also the room temprature wasn't warm enough for me to work at night although it may be a good temperture to sleep. I tend to feel cold so for the most of people it would be ok, but I'd prefer to be able to make it warmer(there is a controller but I couldn't make it warmer at night time)
Nothing I found the staff to be extremely rude, the linen in the room smelt disgusting even after changing the linen it was still terrible, my pre-arrange tax service was always late causing us to almost miss our cruise dinner, my wake up call from the hotel was 30mins late, the food menu was terrible and the food was not great either & i would never reccommend this hotel to anyone.
Brand-new and very well designed hotel. Very clean. Very helpful staff. Free access to movies and entertainment via the provided Suite Box. The windows were sound-proof for street noise but not really for the railway noises that were just below our room (western side). Prefer the eastern side if you stay there or take the highest possible floor (9 floors). The room itself was very well designed for a couple but a bit too small for 3 adults. In particular this cannot be considered as an apartment as the kitchen area was too small with no cutlery, plates or any cooking instrument. The internet access was buggy and slow (advertised as high speed internet access)
While I only stayed 1 night, I found all of the staff very friendly and helpful I would reccommend the hotel to other business travellers No
Hotel was convenient for a festival we attended. Room very comfortable and plenty of space for a Parisian hotel (albeit non-central). Area quiet, parking on streets nearby a real plus.
Incredibly friendly & efficient staff, helpful with directions and local knowledge No bad points
A very nice and comfortable hotel in the Paris Boulogne area. It was quiet and great for a good nights rest.
the hotel is modern and confortable; the staff very kind , helpful and efficient
The hotel is very convenient for the event we were attending at Longchamp. Staff at reception are very helpful and all have good English. Rooms are clean and airy.
Excellent check in staff and they were quick to resolve the issues concerning the 3rd bed in the room. Parking was affordable and easy, and the hotel is wonderfully near a metro station. Breakfast was a bit pricey but there are cafe Rooms are small for 3 beds but probably larger than most Paris hotels of this price. The extra bed initially provided was inadequate but quickly replaced.
Friendly stuff, nice hotel in general. At the beggining we were given room 407 with mold and a smell of it. But friendly stuff changed it for us for a clean one.
good size balcony, free use of mini bar fridge, big coffee cups, seperate toilet/bathroom, cordless kettle
Most of the staff were very friendly and thoughtful.We liked the fact that the hotel was pet friendly.A perfect hotel for stop overs on a long journey.The room temperature was good, not hot and stuffy like some hotels can be. The pillows were a bit uncomfortable.
yes, a short business stay no
Internet doesn' t work
The Key was delivered without the room number or any information. The bath room seems be inside of roullotte. Seems like a motel for speedy rooms. Car parking extremely expensive.
The room have near 20mt and with one double bed and one sofa. They don't have free internet, like is show in booking. The staff don't speak english only french.
Rooms are clean and comfortable The staff wasn't helpfull. My car window is broken due to theft. I asked the receptionist for tape and plastic. They told me they don't have transparent plastic. That's ok. So I asked for some tape which I can take away. Because it's was sunday and all shops are closed. She still refuse to give me that plastic tape to take away even If I pay for it!!!!!
It was my 20th birthday, The staff was excelent, really good comfort, staff took care of us, everything was lovely!!! No!!!
Strategic location in the business district, spacious room, complementary beakfast In-room facility for phone call, internet access & pay TV could be cheaper.
Located in La defense - 15 mins by metro to centre of Paris. Good shopping around hotel. Clean and well sized room, good staff.
The room was so commodious, and clean at the first day. I stayed 2 nights. On the 2nd day, I was so surprised to notice the bad room cleaning service. Hairs left on the floor, used rumpled bathrobe left on the floor in the bathroom, and used tablecloth was on the table. I smirched a slipper on accidentally, on the 2nd day, just one slipper was left instead of a pair of slippers. I think it was because I forgot to put tips because I was in a hurry. But basically, tips are for good service, should not be reasons for bad service. Moreover, I run out facial papers, so I asked for one to the room cleaning clerk on my way to room from restaurant. She answered, "No, this is for other room, I bring one to your room". But she never bring it until the time of checkout. So miserable experiences.
The staff attention and personal willingness to help was great No wifi service
excellent location at paris...or maybe the best location parking the car is really not organized and very hard to find
well appointed, staff very professional very hard to find during the building work, not signposted. I emerged late evening from La Defense Metro, Hilton is signposted on hoardings of the buiding work, but the signs direct you to a gate which is locked and chained. I walked around for some time before I discovered the entrance
Easy access to public transportation, shopping mall and restaurants. Location far from touristic objects.
Convenient location for our requirements Dislike is probably too strong a word, but an observation on service was that the hotel was under staffed in the bar/restaurant on the Sunday evening - had to wait 20 minutes before bar service received. This is not an issue about the people who were working, they were very pleasant, just not enough of them.
This is an excellent hotel and one of the best hotels in Paris I have lived in. The location is good and is just a few stops away from all the attractions. Breakfast is fantastic !