Services and conveniences
General
Bathroom
Basics
Dining
Accessibility and suitability
Bedroom
Health and safety
Parking and transportation
Media and entertainment
Outdoor
Things to do
Laundry
Workspace
Family friendly
Spa
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's breakfast?
The hotel offers a buffet breakfast with a variety of choices, including local and western food. Some guests have suggested that the breakfast could vary a bit more, but overall, it's considered delicious with many menu options.
Is the hotel staff helpful in arranging travel and tours?
Yes, the staff is very helpful in providing tour services and can assist in arranging travel. They have been praised for their assistance in booking tickets for various locations and for being accommodating with early check-in requests.
What are the views like from the hotel rooms?
The hotel offers spectacular mountain views from the rooms, especially those labeled as 'Mountain View' rooms. Guests have appreciated the beautiful views overlooking the city square and the town hall.
How is the cleanliness of the hotel rooms?
While some guests have mentioned issues with cleanliness, such as dirty toilets and towels, others have found the rooms to be clean and nicely furnished. It's advisable to communicate any concerns to the staff for prompt resolution.
What are the hotel's unique offerings?
The hotel provides a convenient location within walking distance to Sapa city, good value for money, and a rest area for early arriving guests. Additionally, the hotel offers a great view from the rooms and a delicious buffet breakfast with many menu options.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the town square and mountains comes highly recommended.
Consider Tour Packages
The hotel offers tour packages to Cat Cat Village, which guests found convenient and hassle-free. It's worth inquiring about these packages for a seamless experience.
Be Mindful of Insects
Some guests reported encountering insects inside the rooms. It's advisable to keep food tightly sealed and consider informing the staff if any issues arise.
Check for Hot Water
A few guests mentioned issues with hot water for showering. It may be beneficial to confirm the availability of consistent hot water with the hotel before booking.
Opt for Mountain View Rooms
Guests were impressed with the panoramic views from the mountain view rooms, particularly from the 7th floor and above. This could enhance the overall experience.
Explore Nearby Attractions
The hotel's proximity to Sa Pa Cathedral, Muong Hoa Valley, and Silver Waterfall makes it convenient for guests to explore these attractions. Consider planning visits to these sites during the stay.
Consider Early Check-in
Guests recommended inquiring about early check-in options, especially for those arriving via night train. The staff has been accommodating in allowing early check-ins when possible.
Be Aware of Noise Levels
Some guests noted that the hotel can be noisy due to activities in the square below. Light sleepers may want to prepare accordingly.
Verify Room Cleanliness
While many guests found the rooms clean, some mentioned specific cleanliness issues such as dust and unclean bathrooms. It may be helpful to inspect the room upon arrival and address any concerns with the staff.
Utilize Hotel Services
The hotel offers services such as car rental, tour desk, and shuttle service, which guests found convenient for exploring the area. It's worth considering these services for added convenience during the stay.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Value for money | Distance to city center |
|---|---|
8.6 | 0.3 mi |