Guest reviews
Overall Rating
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10.0 "Excellent breakfast."
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9.6 "Terrific location."
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9.5 "Very comfortable."9.4 "94% said the
beds were comfortable ." 9.5 "95% thought it waspleasantly quiet ." -
9.5 "World class service."10.0 "100% found the
staff to be very friendly ." 8.6 "86% said thereception staff was great ." -
8.8 "Pool is good."
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6.8 "Average amenities."
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3.8 "Vibe wasn't good."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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3.0review from
Staff was very friendly and accommodating. This was a brand name hotel amongst several shady hotels that were close to my meetings. I'll stay at a full service hotel and drive further next time. Slept with my clothes on to avoid contact with the room as much as possible. Extremely thin walls - it seemed to be an old apartment complex that was converted to a hotel - the front desk was in what I assume used to be the clubhouse.
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8.0review from
Nice Staff, well designed room for an extended stay hotel There were a couple things in the room that weren't particularly well kept, e.g. loose shower curtain rail, broken light bulbs, broken closet sliding door.
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1.0review from
It was convenient to where we needed to go. We asked the girl at the front desk if the hotel used a specific uber person. She said yes, 20 dollars each way to the local pub. We downloaded and utilized uber ourselves and paid 5 dollars each way.
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5.0review from
Close to our destination. The noise level from truck traffic was intense! Sound proofing the rooms would enhance guests stay. The room is overpriced for the quality provided.
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9.0review from
location and layout of the rooms and access to parking facilities. Toilet overflowed and the bathroom door squeaked loudly...
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8.0review from
Nice clean room. Good comfortable bed. Good looking grounds. The place looks kept up--well taken care of. Eggs at breakfast were not hot or even warm but breakfast was mostly decent. Pool could have been open even though it was May 17. I would have used it. Windows only open 2 inches and I like fresh air.
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7.0review from
Rooms had lots of space closets and mirrors. Nice layout. Walking outside in the new jersey weather to get a cup of milk or coffee for breakfast in the morning is incredibly inconvenient.
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10.0review from
Gorgeous layout and design, very friendly and accomodating customer service, and incredibly clean and well maintained! Nope. Not a thing. I was extremely impressed.
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10.0review from
I liked how friendly the staff was in helping me to find my way around town.
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10.0review from
IF THERE WAS SOMETHING HIGHER THAN A TEN ID PUT IT UP HERE!!!!
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9.0review from
The hotel was clean,quiet and convenient. The morning breakfast was nice. The bedding for the pull-out couch was mismatched and old. They did not replace our coffee that I used in the room and had to go down to get it from the reception.
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8.0review from
My family and I enjoyed our stay at the Resident Inn in Saddle River, NJ. First, the area is extremely nice (hey, the gas station acutally pump your gas for you...nice touch). The hotel staff was nice except the front desk supervisor...her customer service skills could use some help. They were a little short of help on Sunday morning and breakfast was a little to picked over. Would recommend!!!!
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8.0review from
Nice Staff, well designed room for an extended stay hotel There were a couple things in the room that weren't particularly well kept, e.g. loose shower curtain rail, broken light bulbs, broken closet sliding door.
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9.0review from
location and layout of the rooms and access to parking facilities. Toilet overflowed and the bathroom door squeaked loudly...
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8.0review from
Nice clean room. Good comfortable bed. Good looking grounds. The place looks kept up--well taken care of. Eggs at breakfast were not hot or even warm but breakfast was mostly decent. Pool could have been open even though it was May 17. I would have used it. Windows only open 2 inches and I like fresh air.
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10.0review from
Gorgeous layout and design, very friendly and accomodating customer service, and incredibly clean and well maintained! Nope. Not a thing. I was extremely impressed.
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10.0review from
I liked how friendly the staff was in helping me to find my way around town.
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10.0review from
IF THERE WAS SOMETHING HIGHER THAN A TEN ID PUT IT UP HERE!!!!
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9.0review from
The hotel was clean,quiet and convenient. The morning breakfast was nice. The bedding for the pull-out couch was mismatched and old. They did not replace our coffee that I used in the room and had to go down to get it from the reception.
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8.0review from
My family and I enjoyed our stay at the Resident Inn in Saddle River, NJ. First, the area is extremely nice (hey, the gas station acutally pump your gas for you...nice touch). The hotel staff was nice except the front desk supervisor...her customer service skills could use some help. They were a little short of help on Sunday morning and breakfast was a little to picked over. Would recommend!!!!
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3.0review from
Staff was very friendly and accommodating. This was a brand name hotel amongst several shady hotels that were close to my meetings. I'll stay at a full service hotel and drive further next time. Slept with my clothes on to avoid contact with the room as much as possible. Extremely thin walls - it seemed to be an old apartment complex that was converted to a hotel - the front desk was in what I assume used to be the clubhouse.
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1.0review from
It was convenient to where we needed to go. We asked the girl at the front desk if the hotel used a specific uber person. She said yes, 20 dollars each way to the local pub. We downloaded and utilized uber ourselves and paid 5 dollars each way.
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5.0review from
Close to our destination. The noise level from truck traffic was intense! Sound proofing the rooms would enhance guests stay. The room is overpriced for the quality provided.
