Nice hotel, very close to the main street in Deauville and to the beach. Very thin walls, so you can hear what is going on in neighbouring room. Unpleasant smell in room coused by wrong working sewage system.
Excellent location and friendly atmosphere. Pretty garden area.
The owner and staff were excellent. They made you very welcome and nothing was too much trouble.
Ok for one day stay. shortage of hotel staff.
the hostess was very welcoming and helpful.
the staff were very friendly and helpful
great romantic rooms. Good location near the beach. Parking was a little bit tricky, but at no cost. Nice little town. Rooms are clean, well decorated and big enough. English spoken !
Madame Jean, is more like a hostess than the proprietor of the hotel. She is extremely helpful, most accommodating, and thoroughly charming! The hotel is well located and a very pleasant place with a "family" feeling. There is no elevator. However on our arrival Madame Jean insisted on taking our cases and carrying them up to the second floor herself. And when she heard me coming down the stairs with my suitcase bumping on each step, she immediately came up and brought it down for me.
I liked the hotel alot. I went for Omaha beach but it was too far away (entirely my fault obviously). Good place though
the hotel was conveniently placed for the town and had the benefit of having its own private car park. the room was clean and comfortable & the air conditioning was a bonus the hotel promotes itself as "chic & contemporary" sadly it does not quite work and has a slightly awkward cold feel with the room we were in lacking any character .... even contemporary. I also feel the lack of a shower in any of the rooms doesn't sit well with the modern "contemporary" image the hotel seeks.
The hotel is really very French in decor, the staff are helpful and everywhere was very clean. The standard of housekeeping was excellent. The a/c in both the rooms where we stayed was very noisy, in very hot weather this would be a great disadvantage.
Pleasant clean room in the heart of Deauville; convenient for racecourse, shops, restaurants and beach, with parking available. Breakfast charges are too high - so we didn't partake.
The hotel and location were perfect for our needs. The staff was very helpful. My only comment would be the price of breakfast -- I think that it was very expensive for a light continental breakfast.
Beautiful modern design bedrooms, stylish common rooms. Excellent free wifi, good tv. Separate wc. Of street parking for 8 euros/day (although not really necessary in off season). Booking.com price better value (although rooms are expensive noting the flaws). The lack of a showers in all rooms is unacceptable for a top quality hotel. No inner lock on room. No 'do not disturb' signs. No safe. No waste bin in bedroom. Your reviews warned that the basic breakfast for 14 euros is over-priced, so we did not take it. I chose a room a the rear,as your reviews warned me correctly that rooms at the front would be noisy.
easy to find, relaxed, unfussy, very clean, pleasant dining room, very friendly and helpful staff. Also located in a quiet street just off the main boulevard quite near the race course. Excellent boulangerie just around the corner.
the location was very good and the staff was fair only the langque differance was a problem (not a lot of english)
Very convenient location, close to Deauville’s high street and the beach. Rooms clean and tidy, owners very polite and helpful. Overall a very enjoyable stay at the Hotel du Polo, we look forward to coming back in our next trip to Deauville. It would be great to have some non-French channels in the bedroom's TV.
There was no toilet in the room
friendly staff, big room,clean and tidy. it is quite noisy, i'd improved the isolation
Good location, friendly staff The smell in the badroom
+staff, ambiance of a hotel -Breakfast was way too expensive for what it was, smell in a room
The room was nice and clean. Houskeeper cleaned it in the morning, but didn't change the linen. The price was ridiculously high for a room with shared toilets
Breakfast was very good Dark room that smelled of stale tobacco smoke. No provision to hang shower head on wall in cshower cubicle.
The location of the Hotel is superb as it is one block back from a main road so nice and quiet, and the owners treated us very well. The beds are a little on the hard side, but we had no problems with this, but I'm sure other people might.
Great hotel concept! We had Cherlock Holms room - it was fantastic when we had to search for the bathroom. Nice friendly English staff, free wi-fi, central location close to main shopping and restaurant areas as well as the beach and parking place. Don't remember any.
The hotel is very close to the cliffs. They serve a very nice breakfast.
location ideal, family atmosphere next time will try to book a room in Dormy house hotel
There is no parking facility at the hotel
The hotel was a nice surprise in the seaside town which wsa easy to get around. The only draw back was the parking and having to park it away from hotel and walk to get the car.The breakfast was not much to write home about either.
We liked the location. We did not like the bed..it was very, very uncomfortable and very old! We are seasoned travellers, and have never had a bed that bad before. The hotel states wireless is available, but in the 3 days and nights we were there, it never worked! It also says in large block letters on the front of the hotel "English Spoken" not 1 single employee spoke a word of english...not single word. The way the hotel was when we were there last week, it is at best a 1 1/2 star, not a 2 star hotel. They need beds from the 21st century and working wireless to bring this to a 2 star hotel. One last thing, the hotel parking is 1 km away from the hotel! Truthfully, the walk to the parking is not that bad, but it is a little anoying in the rain.
A great location in the middle of town and 2 minutes to the beach. The water at end of Sept. was great for swimming. You must wear foot protection to use the beach (stones) no elevator made moving the bags a chore. If you can win a parking spot in town, grab it. Daily cost is only 10 euro. They want 7 euro for a place up the road a piece.
Kind personnel, nice situation.
Location is good, 1 minute from the beach.
Room quite small and smelt of smoke (despite requesting a non-smoking room). Breakfast overpriced at 9 euros.
Excellent food, excellent staff. Our room with lounge area quiet with lovely outlook. Would have been nice to have a shower as well as bath.
The hotel was quiet and pleasantly situated, convenient for Honfleur...It had no personality but was on the whole a pleasant place to stay. The furnishings and decor in the bedrooms would benefit from modernization and the stairs and halways need better lighting
This was an overnight stop on our way to Northern Brittany. As such it was an excellent choice with a good restaurant and friendly, helpful staff. It is impossible to answer the "classification" question above but there was nothing we didn't like about this hotel.
we have stopped here now 3 times over a 10 year period we were wowed on every occassion, just superb NONE
nice staff. comfortable room (good bed), our bikes were safely parked in a garage.
Friendly staff, good breakfast, nice room A bit of smell of smoke in the room on arrival so necessary to open window.
receptionist/owner tried to do all she could when it became apparent one of the booked rooms was not available. The alternative room smelt very musty
Excellent location, clean rooms, friendly helpful staff, great value.
Isabelle and her husband were very nice and helpful. The bathroom didnt have a door only a courtain to separate.
We just slept at the hotel. We have been visiting the normandien coast. The staff talks perfect english and is very friendly. The rooms are very clean, but basic. But that is all you need if you are visiting for a few days. For a 2 star hotel i am impressed parking during the week is in the street and is payed parking between 900:1200 and 13:00-1800 (expect sundays)
The hotel was located in the city center, which was great. The bathroom is not really separated from the room, but this is still OK.
Clean, proper rooms in the middle of the city centre. Excellent for a city trip, since its cheap and very central. Great boulangerie (bakery) next door! The staff behind the desk could have been a little bit more friendly every now and then and there also absent quite a lot.
Absolutely everything - the proprieters are charm itself - fantastic value,spotlessly clean.I cannot fault this hotel in any way and we will certainly go back. Breakfast is excellent. Absolutely nothing - we have stayed in other larger more expensive hotels and they don't come anywhere near the Richelieu. We are world wide seasoned travellers. This is fantastic value.
The room was adequately furnished and clean, bed comfortable. Location convenient for town centre and easy to find. The big price mark up for single occupency
The design of the hotel was superb - we hadnt realised until we arrived that they were modern buildings but the use of timber and the layout was very impressive. The food was excellent and all the staff were exceptionally professional and very welcoming. I had been concerned, reading some of the reviews, that the staff would let the place down, but that wasn't the case! Very badly behaved child in the restaurant rather spoiled our dinner but I suppose there is not a lot the hotel can do about that!
Excellent setup. Great place in the countryside. The bed rooms (and especially the beds) are very comfortable.
The very relaxing ambience of the hotel and standard of comfort provided. The staff were also extremely helpful and the buffet breakfast was very comprehensive, although a little expensive at 18 Euros. The fact that the Restaurant was closed on both Sunday and Monday Evenings which forced me to drive into Deauville to eat.
location is really good, calm place, park. Good swimming pool
Lovely Hotel. Very Expensive. Menu in French only and nobody spoke English in the evening so had to guess what to order.
Nice location in quiet setting. Beautiful grounds. First rate buffet breakfast. Strong smell of paint in our room (difficulty sleeping). Hotel was almost empty during, so probably could have given us an other room that was not freshly painted. Dining was closed during our stay.
Spacious clean rooms. Very luxury hotel at a very low price as they have great offers on booking.com. The nature around the hotel is wonderful! The staff is friendly and helpfull. The prices for mini bar, breakfast etc are way too high! One cappucino costs 9 Euro!
We found this hotel to be totally what one would not expect. It was quiet and relaxing and certainly a place we would re-visit.
The staff were welcoming, and very relaxed and helpful. The ambience of the hotel was delightful - it was situated in peaceful and attractive countryside, and was a beautiful and interesting building. The room was lovely, quiet with a good view and had a luxurious feel. The facilities were excellent, bar (indoor and outdoor), restaurant, 3 tennis courts, indoor swimming pool with adjacent outdoor sunbathing/relaxing area, table tennis, pool table.
The rooms, clean and new The opening times of the reception. We couldnt get WIFI until the next day
Despite the obvious teething problems, the staff did their best to solve them. The location is good and once the building works are complete, it should be a fine place to visit - if they had been done before opening, we would be recommending the place now. The English translation of the website indicates that there are 2 bedroom rooms currently available - there are actually studio or 1 bed apartments. The electrics weren't complete - totally safe, just not working - and the shower room floor wasn't angled properly to drain. There are no steps into the pool and the advertised children's play area does not exist. The reception area doesn't open til 9 a.m., which is very inconvenient for an early start.
Good price very clean pretty garden with 2bd apartment nice position
it was great value for money and clean and comfortable
Handy location for the coast No english spoken and not on the satnav so not too easy to find.still under construction but our room was fine.
price room really dirty
Good location, just outside from the bustling city centre. Apartment was brand new, clean and the kids could play in the back garden. It also had a swimming pool and breakfast if you preferred. Nothing bad.
Rather on the expensive side taking into consideration how basic it is and you have to clean it before you leave (as it is classified as the apartment). No cleaning products were provided at all !
Found facilitues weregood and room confortable and clean also good value for the breakfast inclusive. Arrived in the dark found that entrance was a bit difficult to see from the road, feel that illumination at the entrance could be better
The room and bathroom were very clean. The staff were very polite. Excellent value for money. Even the breakfast was good. There was plenty and good variety of foods. Location is difficult to find. New street and GPS could not locate it. Should have a sign at least. Went passed it twice. No sign to indicate hotel name.
Pleasant surroundings and lovely garden with stream and ponds. Hotel was rustic and recently renovated and was in good condition. Our room was so small . no space even for a bedside table. Resteraunt doesn't have enough space to accomodate all guests for dinner so we didn't eat there.
Very stylish and big room with great bathroom. Very good breakfast. Big garden with small ponds and fountains - fantastic place for relaxation.
Clean hotel in a nice setting No choice evening meals , breakfast poor , no lounge / no bar to relax in
Very nice scenery and relaxing atmosphere NO
Staff, comfort, food
The location was lovely the hotel was rustic but smart. Staff helpful and my dog was welcomed. Lovely walks and the area was super.
Friendliness of staff. very nice garden. No choice of Menu for Dinner. Bathroom rather small.
We made to feel at home in beautiful surroundings.
The gardens,peaceful,relaxing.Proximity to Honfleur,Deauville.Breakfast very good.Lovely looking auberge. Room very basic.British TV didn't work.Dinner set menu and expensive.Can't get a meal unless you book. No tea or coffee in bedroom.
Magnificent, stylish hotel. All in a country house. Very nice, cozy and cute. Excellent facilities. 10 minutes drive to Honfleur.
Location, restuarant, staff friendly and helpful, rooms good and well appointed and parking free. easy access and close to Honfleur centre No bar so after a long drive had to wait to gey abeer with my meal
Close to my appointment venue
The position. A little run down.
The breakfast was excellent (price 9 Euros) This is not a hotel, it's a motel. In other words, the bedroom door and window gives direct access to the "garden" or the parking lot. We booked a triple room for 3 adults but received a small twin room. After complaining we were told that there was a third small bed that had to be retrieved from under the other two beds. The room was not large enough to hold 3 beds so the third bed blocked the whole room. The twin beds were based on clean comforter but the third bed had an old blanket and was far from attractive to spend a night in. The amenities and towels were only provisioned for 2 persons. We also booked an additional double room and the bathroom wall was sticky and dirty.
We visited Honfleur and it was easy to come there and park in the city. We only slept and had breakfast. That was excellent. no
Very friendly staff and relaxed atmosphere. Good food served in the restaurant.
Friendly helpful staff. On site restaurant.
Nothing Room size awful,not much bigger than a prison cell and three beds packed into it.Breakfast area too confined and for 6,50 euros for cheese-marmalade and bread a rip off,but hence I suppose you get what you pay for.
beautiful location and very peaceful, value for money limited choice of menu
very nice beautiful hotel
everything was perfect, service, restaurants nothing found
The view, and the excellent meal we had at you top micelin resturant. No
The spacious accomodation, especially the well apppinted bathroom Menu choice for evening meal was limited if not dining in the Etrier
An all-around great place to stay when in Deauville!
nothing as the price of drinks totally spolied my stay The price of 4 drinks at the pool gin & tonic, vodka & coke, martini & lemonade 26 euro each and a cognac & coke 27 euro total cost of 4 drink 105 euro. This is robbery. We also stayed this week at the Victoria Jugfrau 5 * 7 similar drinks came to 62 euros(85 CHF) & The Hilton Evian les Bain 4*, the same 4 drinks 42 euros.
Had a sea view which was nice. Very friendly and polite staff. Spacious room. Outdoor swimming pool. Fitness room way too small. No kettle in the rooms so no possibility to make a cup of coffee/tea. Rooms need some fixing, a few scratches on the wall, at the bottom of the doors, etc...This is disapointing for a luxury hotel. Breakfast far too expensive (30 euros!!).
Very good staff with a friendly and not at all stuffy approach. Excellent concierge staff (large gentleman with moustache been with the hotel for 16 years) who parked my Bristol with the care it deserves and aranged for a valet! Good location within easy walking distance of the beach and the many restaurants in the town. Nice lounge area for a drink before dinner. Good spa which gave a nice facial for my lady friend on one of the mornings. Overall a really great hotel for a short break. Nothing at all. Some might say it is not cheap, but then you are staying in the nicest hotel in the town.
The atmosphere of the bigginings of the 20th century Everything was perfect
Very central, comfortable hotel with car parking
Wonderful central location, within 5 minute walk from the main shopping area, and 10 minutes from the beach. Friendly staff and spacious family room.
The hotel was basic but friendly and accomodating. The room was clean and a good size with a walk-in shower as opposed to a bath. (Which I prefer) No private parking and this can mean expensive street parking on a meter or a considerable walk to find a free space on busy days. They had WIFI but charged 5€ for 45min. The bed was a standard double as opposed to king size. No visible staff after 11pm.
Good basic accomodation, value for money Breakfast was a little dissapointing
Well designed comfortable room. Central location in Deauville. Nice small pool. Modern ambience, so not a lot of character. Comfortable.
Good location at a reasonable price
Good clean room There was no air-conditioning & the staff spoke very little in english
balcony of room, pool, location no space for clothes! room needed a dresser; needed a lamp by the area of large leather chairs; some balconies had no chairs, but we requested two chairs and a table, and they provided them.
Situation idéale et personnel vraiment agréable, plus une piscine très appréciable pour se détendre : simplement parfait.
The hotel is in a fascinating old building in the centre of Etretat. The room was very small, dominated by a fourposter bed which left little room to move around, but it was a comfortable bed. The bath was a jacuzzi. The main snag was that the loo was not in the bathroom but in a sort of vestibule area as you come into the room, separated by a door on a very strong spring which was very awkward at night. But it was a convenient stopover and Etretat has lots of restaurants and is a pretty town. See above, and breakfast was dull and not good value at €7.
The central position of the Hotelwas helpful in arranging to visit the surrounding coastline without much trouble. The cost of the breakfast was very high given that only a minimal continental breakfast was provided. The limited Dinner menu was considerably reduced on two nights which left only an inadequate choice available. Parking is a major problem in the town and one which should be identified more clearly in the Hotel's publicity as all streets have parking meters and time restrictions.. As should the fact that throughtout the town there is no close free parking and it is impossible t parkt in the town for a full day as the parking restricitions allow a maximum of 5 hours. This makes visitors unable to go out at any time for longer than that.
Right in the centre of the town, close to the sea front and several restaurants. Unique style built in the 14th century, but room extremely small. Difficult access to hotel if travelling by car and although free parking was available, it was about 400 meters away. Breakfast was minimal standard continental.
very friendly welcome. Small nice romatical hotel with big taste of history.
Central location friendliness of staff resturant on site close to all ammienites a very nice to stay. No car parking on site or very near by.
Comfortable night's sleep
The hotel owners were exceptionally helpful and welcoming. Generously offered to drive me to and from town (unsolicited). Very comfortable speaking English. Rooms are good-sized, well-lit, and tile floors throughout give room clean, fresh feel. Special touches like towel warming rack, WiFi internet access, and a small table and chairs outside each room so guests can enjoy the beautiful gardens.
the welcome and friendliness of the manager and staff
Very friendly welcome, English spoken well.
the cleanliness of the room, the welcome of the owner, the nearness to the town and motorway network.
very helpful manager-clean modern room
Spotlessly clean, with new furniture, comfortable bed and a good-sized bathroom. It's a 3 minute drive away from the charming Honfleur touristic centre (where parking costs just €3 per day). I'd also very much recommend the generous breakfast. Staff was very welcoming and bicycles are provided for free. All in all, this hotel is extremely good value for money and we definitely would go again.
Excellent breakfast, with lots of variety and choice
Le professionalisme du proprio. L'acceuil. La grandeur de la chambre. La propreté. Le petit déjeuner. De loin le meilleur qualité-rapport prix. Le fait de pouvoir garer la voiture directement à la porte de la chambre. Les vélos de haute qualité. Most professional owner. - The atmosphere. Space of room. Cleanness. Best deal for our money. Park the car right at the door of the room. Bicycles.
Very nice Motel good decoration inside and out, good parking helpful and friendly staff, excellent value made us very welcome, we will certainly return.
Freindly simple no frills hotel, clean and comfortable bed for the night with adequate breakfast Car parking a nightmare! You use the public car park accross the street which is shut on Sundays - so plan your visit assuming no access to your car on a Sunday!
I didn't get the room with balcony as stated in my confirmation. While checking-out, the hotel staff first gave me the wrong invoice with the wrong room rates, and after entering the wright room rates they charged me two extra breakfast I didn't take. Meanwhile the taxi driver was waiting. After these issued ware kind of solved they were not able to charge my credit card because the credit card mashine run out of paper. Therefore I suggested them to send me the invoice and my companie will settle that upon receiveing the invoice.
Good rooms and quirky great decor, staff very good No
visit a Boulanger/Patisserie down the street. They were not willing to Retrieving my parked car was not good. The hotel staff knows of my distress.
amusing lift No parking, small room
comfort bed, spacious room nothing
very friendly and helpful staff, when i wanted to extend my stay and the hotel was fully booked they found me another room at another hotel at 100 mtrs away.Breakfast buffet is good, enough choice. Room is light, modern and clean with nice view. Good parking facilities around the hotel (on the street or the opposite garage), perfect location in the centre of Le Havre.
Have stayed here before, and will do so again. Small, select, charming staff, sadly very limited as to dinner but otherwise excellent. Recommended. See above, but they recommended various local restaurants, one of which we enjoyed.
everything!the best weekend in my life :) no
breakfast was excellent, reocmmendation of restaurants for dinner also, the towels smelled strongly of detergent
Excellent boutique type hotel in Le Havre city centre. Handy for restaurants and I was able to get a parking meter outside the front door.
The hotel staff was very helpful and friendly. Near the beach and some good restaurants.
I had read good reviews, and the hotel more than exceeded my expectations. We had a wonderful room, with a huge bathroom and a wonderfully comfy bed! The breakfasts were worth the extra charge - I particularly liked the freshly squeezed orange juice machine! The staff were welcoming and friendly.
Nice decor and ambiance (incl attention to detail like soaps, towels etc). Good location (close to the center, restaurants and seaside). We were kindly offered tea and croissants after the breakfast time. It's not the hotel's fault but we were actually looking for accommodation close to Deauville and Le Havre is in fact not as close as 15 km (claimed on booking.com) but more than 40 km by car (whereby you need to get over the mouth of Seine and pay a lot of tolls).
Good hotel with nicely decorated rooms and handy for both the beach (for my small child) and for the shops and restaurants of Le Havre. The breakfast was really expensive at 12 euros but that seems to be the case generally with hotels in France. Luckily my child's breakfast was free so that made it more reasonable.