Friendly, luxurious great place to stay in a beatifull village.
Design, Top service. Everything was perfect. Its longtime I haven't fell so well in a hotel!!! No complaints at all.
A very elegant apartment, well planned and laid out with all sorts of gizmos - living flame gas fire, big screen TV, iPod, etc The apartment is not actually near the hotel. We arrived at a locked door with a note telling us to call them. They said they would be round to let us in in 15 minutes - we sat on the street till let in. The owner treated us as complete morons in expecting to be let in quicker. And was agresive towards us. Not a happy experience and left us disillusioned with he place, even though the apartment itself was very nice.
It's a unique place in the heart of Chambery with parking facilities..Large rooms with antic furniture and paintings. Bathroom is large and renovated. Big flat screen TV and DVD player.Philippe and Edith were really lovely people. Good breakfast..Highly recommended accommodation. Nothing.
Enjoyed our stay very much, we were made most welcome and everything was spotlessly clean. Our room was very spacious. We particularly enjoyed the violin solo at breakfast - thank you, Philipe! Took a little time to find, but well worth the search!
very clean hotel with nice antique furnitures.The owner (couple) were very friendly, kind and helpful. Their hospitality were so good!! I would stay there if I visit Chambery.
The warmth, graciousness, helpfullness and hospitality of our hosts was incomparable. The room was large and quite comfortable. The bed was also perfectly comfortable. the bathroom was spacious with two sinks and a very nice shower. The hotel is right in the heart of the old city in a gorgeous old building that contributes to a fine feeling for "place." Can't say enough good things about it.
The peace and quiet!! It was a central location as well. No comment in this aspect.
the furniture inside the room...and also the breakfast. the tv's poorness...
Excellent service - staff went out of their way to help, even though they had limited english.
Price goodstaff very very very good To noisy courtyard thin walls very hot rooms on top floor
Very nice and attentive personell. The room was clean and quiet. In the middle of the town centre and short distance to (free) busses to the start of mountain paths.
Good location, nice atmosphere, very friendly staff.
Our stay was very brief, but thoroughly enjoyable and the staff were most helpful and pleasant. Our room was very good. We are very surprised it is only 1 star... N/a
Kindness and availability of the staff. Nothing in particular.
Lovely town, great location, friendy staff No
Hotel very well located, very nice staff giving precious advises to visit the city. Free bus ticket and room perfect. No air conditioning.
Decor and bathroom, location
Room is small. It was noisy in the morning due to the nearby street.
The hotel was used soley as a one night stop-over with late arrival. Not an ideal stay for a review Romm and bathroom were well furnished with pleasant attractive and out of the ordinary decor. Bathroom was well equipped but shower arrangement was impractical causing some flooding
A super deal in every respect-we would go again
There was a fine atmosphere at the reception when we came, and that lastet during all our stay. We appriciate that.
Small, welcoming hotel
Good location, close to the lake and restaurant. Easy to get to (10 minutes by taxi from train station)
Superb position beside the lake and ready access to a number of good restaurants. Good bathroom.
Nice little hotel to stay in, and in summer would be lovely just about beside the lake.
Room and price
restaurant directions were poor...lack of facilities in room e.g. no hair dryer
calm and quiteness, silence, good service
The staff where very polite and helpful. The rooms where comfortable and quiet.
The windows were open and the smell of fresh cut grass outside. We booked 4 rooms for 3 nights and we chose this hotel for the free wi-fi access and we were told at check in that the free wi-fi internet access was not working and would be working the next day. The next day at 4 pm we were told the wi-fi was still not working and might be working the next day and we needed the internet access for business immediately. I went and got rooms at another hotel and checked out and they wanted to charge us for the entire booking of 3 days for 4 rooms. We worked it out eventually but we were very disappointed with the hotel. They are no longer Best Western and the rooms are very dark and the furniture old and there was mold in one of the bathtubs caulking.
Staff were excellent, the triple room was very large, food great but our stary was only a stop over while driving from Italy to Wales so arrived late & left early next day. Would have like to have stayed longer.
Very specious room. Airconditioning made a bit of noise, yet it was not too hot outside, so we had the fan on "low" and not a lot of noise was made... Liked the look of the room: clean, modern without too much things but all basics were there. Quite contemporary look.... Did not use the restaurant but it looks really nice.... Lot of business people.... It's amazing to see that the shower did not have a bar to put shower head. When taking a shower you actually had to hold the hose with your hand...! Is this a way of "saving" water? Really unacceptable for this hotel... I took a bath instead, which consumes even more water...
Pleasant hotel with an excellent ratio quality/price.
the ambiance is very good and i like the fireplace
We like the comfortable and spacious triple room, the free Wi-Fi and the great pool set in a lovely garden. The receptionist was very helpful and polite. Breakfast a bit expensive for what was on offer
This is not a four star hotel. 3 stars would be more appropriate. The hotel rooms need refurbishing, furniture, carpet , are getting old . Wallpaper is coming off the waal.... Despite that is was a non-smoking room, the smell indicated heavy smoking in the room .
The building and rooms are a little old, minor details like painting not perfect an old TV, small indoor swimingpool, etc. But well located and excellent breakfast
The beds were too firm
The location is good. But that's only the beginning, with hotels... The bed was the worst and most uncomfortable bed that we ever slept in, and the lady on reception didn't seem the slightest bit interested to hear about that. We checked out of the hotel and stayed another two nights in this town, but at another hotel.
Very well located, close to the Congress Center. Free internet.
Good location, plenty of secure parking and friendly front-desk staff. Getting served dinner after 830pm can prove very difficult. The restaurant serves until 10pm, however, because the restuarant is too small for the number of guests one is forced to wait a very long time to secure a table. For young children having to wwait can prove to be traumatic.
Comfort and good service To charge 18 euros for an ordinary breakfast of fruit juice, coffee and a piece of pastry is outrageous. We had to find alternatives elsewhere.
We only stayed 1 night but all staff were extremely nice and helpful particularly as I lost my mobile during our time there and they were most kind when I telephoned and they have posted it back to me.Thank you and we would most definitely stay again.
For a wedding
Its a good plase for a good nights sleep.
wlan free of charge, reasonably quiet rooms,
Good price and a good location. Friendly but noise staff. A lot of noise from the highway and in the hallway. No air conditioning, no elevator and the bathroom was not perfect.
Open, friendly and helpful staff. Room with air conditioning running on arival.
Convenient hotel for a night on the way to south of france.
Staff were friendly and helpful
We enjoyed the facilities e.g. the pool,restaurant etc also the easy access to the motorway. The continuous traffic noise and lack of air conditioning.
Good location; excellent service; good value; undergoing needed restoration Limited parking
The location was ideal for what I required. a little dated could do with a lick of paint. Breakfast a little dissapointing
Friendly and helpful staff. Good sized family room. Warm and comfortable but basic. Ideal for overnight stop.
The location is excellent, a short walk from the train station and touristic attractions. The staff is friendly, helpful and hospitable and the hotel is clean, family oriented, with a good vibe about it.
Comfortable room and nice people. It's a cute city. It doesn't have elevators.
Friendly staff Separate bathroom
Beds are horrible for another age. Room without window just roof top window. Not that nice for a so called familly room.
We loved the hotel, and the owner was very welcoming and gave us a lovely room with high ceilings and a spotless shower. The toilet was shared (we got a budget room) but that was spotless as well. Right in the center of Aix les Bains. Highly recommened for a budget traveler. Beautiful old building, well maintained, beautifully decorated. Bed a little on the soft side, but no complaints in other respects.
Hotel was clean and very good value for money. Kind of a mix between old world charm and budget. Furniture is pre 1950's and building was build in another era (1930's). 2 mins walk from the station. Shower was small even though the rest of the room was very large. Had that shower curtain "cling" problem and the shower head didn't fix to the wall.
the building is beautiful and the location is good The decor is very tired. Although the sheets appeared clean they were holed and darned and when I turned them back I found a silverfish running about and then a flea jumped on me!!!
area it was in Breakfast not available early at 7.30and then couldnt check out at 8am
Availability of fridge and kitchenette in the room, good price, locked stroage for bicycles. Location a bit far from the station without a car, although a bus stop was available just outside the door,
Hotel in a excellent position, with off road parking. Staff did not turn up until we had to phone them.
The attendant very kindly allowed us to check into the hotel before 16:00. The hotel was quiet and close to the downtown core. Hotels guests are not generally permitted to book in before 16:00h - a great inconvenience. The room was very dirty. There was no dishdetergent nor any dishclothes or dishtowels with which to clean dishes. The dishes were dirty. Hotel users are not likely to bring these items with them, and these should be provided.
Information about parking should be clearer because unless i understood incorrectly we were advised that our car with roof box would not fit so we had to leave it parked on the main road outside.
Secure car parking was the reason we used this hotel and that was excellent. It was a gated car park underneath the hotel and and the car spaces were large enough to park a medium sized family car The room was relatively small and the kitchen facilities were very limited-there was no kettle and no large cups or mugs for drinks. There was a fridge and a 2 ring hob. When we stayed the temperature was in the 30's and the lack of airconditioning was a minus.
Good, cheap accommodation for a quiet break in summer/autumn. Surrounded by nice mountain views and friendly pubs and restaurants (so different from Paris!) The beds were quite hard, and although the room had a nice kitchenette there wasn't any basic supplied like dishwashing liquid or coffee sachets (but easily fixed by a trip to the supermarket)
We enjoyed the central location and the privacy that the hotel afforded. The staff were very helpful and it was quiet at night.
Close to the Casino and the promenade. Staff very helpful. Spacious room and clean. Also the Jazz festival was on at the time - brilliant. No hotel parking available (full). parking in the town very expensive. the best I found was at the casino at 1 franc per hour (24 per day or £12). Hotel staff recommended the forum car park but that was more expensive!
The reception peoples don't speak English (Not everybody). He didn't understand the room numbers! The internet booking letter wrote Total costs EURO 210.00 (3 nights) and "forgot" this not included the breakfast. He wrote: Standard Twin Room, extra bed is more cost. And I need pay EURO 262.20 It's not correct. The beds are very hard. The bathromm service is terrible ( the bath is very small,...)
location and price it was not air conditioned and no fan was available. Also it was a big deal to borrow a hair dryer from the front desk. The hotel seemed to be for old ladies on pensions which made it a quiet place but we prefer a greater diversity of clientele.
The tv screen was too small
Nice clean hotel but How many hotels in this day and age do not have a restaurant or bar This hotel is obviously a summer hotel. It needs to maintain its standards all year round
Nice clean hotel with good parking facilities, Key to our decision to stay here. Food in resataurant was very poor. Waited almost an hour for main course and was then hard (Duck). Waiters do not speak English either.
no problems the hotel was resonable price clean & friendly. walking distance from aix town centre. restaurant overpriced
Confortable room- nice to extend your journey if you like for a special price The staff is not speaking English fluently- the use of the facilities should be for free for the customers of the hotel and open also in the evening
The personnel were friendly. The restaurant service in the sister hotel was friendly but very much cafeteria quality. We were served by five different staff. The minute you were finished your course your next course was served by another member of staff with no time to relax between courses.. The overall experience in the restaurant was appalling. I feel qualified to make these comments as I have had and run my own rerestau
We booked the hotel for 2 nights, but could stand it only for one (extremely noisy location, no condition, bad chemical smell). The personnel was nice and understanding and refunded us the second nice (and paid some compensation!). So we moved to Villa Marlioz 5 min away,which is lovely! I would keep only the seconf part of this hotel (ARIANA 4*), and simply close this one, as it is not suitable for holidays
Its location Breakfast
Beautitul hotel, great bathroom! Poor selection at breakfast, not great value for money at 15 euros. Facilities to make a drink in your room would have been nice. No shower.
The restaurant was excellent. The hotel appears to be mostly a good restaurant with room attached. This is fine for a single overnight stay but not for three nights. The facilities in the room were poor - no tea/coffee facilities, no note paper, no room service etc. The attitude of the hotel staff left a lot to be desired. The attitude of the restaurant staff was, however, excellent.
20 Euros per person for the breakfast was far too much, more than 15 Euros can not be justified, also for such a hotel I also expected better foreign language skills.
Had a great Time - stafdf was lovely - really appreciated the beatiful breakfast with a good choice - loved the poool too !! We will come back !! On a tout apprecie, l'hotel le staff , la petite piscine et aussi le cadre tres roimantique et très agreable !! Merci pour tout , ov va surmente raccomander votre Hotel Andrea - Italie
We did not have much time to explore around the hotel or the facilities, the room was very comfortabel and quality of the bed was great. We did not stay for Breakfast but it seem little expensive at 20 Euro p.p for continantial breakfast.
The restaurant was excellent. The welcome wasn't very friendly, but other staff were nice.
Room was large and well furnished with a spacious bathroom. Restaurant food was particularly good with an excellent, creative and innovative chef. One of the best meals we have eaten anywhere Difficult to find, final section of driveway hazardous, Room service drinks etc very expensive
staff for their help and assistance. Cost of dinner - more than the room. re question below - yes but don't eat.
Extremely good food, but expensive. Poor english spoken people. Very romantic room. We informed in before our engagement should be at the hotel during our stay. No "extra" from the hotel at all (glas of champagne, extra flowers at our table etc)
This was our second stay and as usual we received a lovely welcome, we would definately recommend this hotel!
close to the centre of town ,short walk to the shops, parking opposite the hotel. room 1 ,balcony looked on to hedge.
Lovely town, beatiful surrounds, quiet but near the town. Friendly staff and helpful. Comfortable room. No shower to stand in. Little basic for the price.
The service was nice and friendly, and it was very close to the city. Food was not very nice and the rooms were quite uncomfortable.