Salida Hotels

Nothing really Ectened Stay America in San Ramom was awful

Yes ro staff bed not clean

n/a

location, too close to the railroad tracks, actually they leave earplugs in the room, but no mention how noisy the trains are.

good value through priceline, however too close to the railroad tracks, we have stayed thete twice throuh priceline and both times got the room closest to the train, I just wonder is we paid full price through them, if we would get a room on the other side of the hotel where you couldn't hear the train as much

Location

Food was left in frig from previous guest. Light in door entrance did not work and I would not choose this hotel for its free breakfast...not that great.

Very pretty lobby and staircase.

I wish to make a complaint about FALSE ADVERTISEMENT against the Hilton chain. The Hilton representative has 100% refused to give us our money back after a most dissatisfactory stay at a Hampton Inn & Suites Modesto-Salida. We are filing a civil lawsuit, along with posting reviews on every hotel review site that can be found, as well as making a formal complaint to the BBB itself! This is BS! Double-billed us (took a week to get the charge off our credit card), charged our credit card when we stated (three times!) we were paying in cash, compaint about bathroom fan not working was ignored, $HITTY customer service, hotel manager was either not given our numerous messages (or ignored them unitl corporate called), bed had no pillowtop (so we slept on top of the comforter), food at breakfast was moldy & out-dated, and we've been ignored/dismissed/transferred/hung up on by several Hampton/Hilton reps via email & phone conversations (which I saved and logged). Locked out of our room even with double-billing, and our stuff was gone through! One clerk spoke to us in Spanish when we complained about the financial issue, and would not tell us what she said! So now we have to spend time comparing hotel rates/amenities when making our travel plans, when the only hotel we had ever stayed at was the Hampton. This situation turns my stomach, and is (not?) expected from such a snob / high reputation corporation. UGH!

I was staying in Modesto overnight for business. The filter on the A/C unit had been recently changed per the front desk, but it was blowing black particles all over the floor and bed. They dried vacuuming the A/C unit, but they needed an attachment (which they didn't have) to do it right. Luckily, it all blew out before long and was vacuumed up. Front desk was very friendly and helpful.

Dirty place and the staff is terrible. If you can find somewhere else to stay then do that.

Loose fixtures in the room, cockroaches in the hallway. Took 20 minutes for check in.

Great breakfast, comfy beds, friendly staff!

Handle to turn on shower (rm 106) barely worked.

The walls were so thin we could hear everything happening in the room next to us. Also, we were promised a bathtub, but when we got there, there was no bathtub in the room.

This guest did not leave comments about this hotel.

This guest did not leave comments about this hotel.

Clean

Nothing

Bed bugs ... smoking air conditioning unit so fire alrsm went off at 130am... no wake up call so missed breakfast.... hair in shower... no screen on window so because ac was not functioning we had bugs in the room because it was too hot to close the window.... informed staff they we could take pur deposit and leave...this was at 1.30am... are you kidding were was my fiance,and I to go... and she said we would get no refund for our atrousious room... still awaiting Manger call to resolve issue .... very unhappy

Comfortable, service conscious, clean, affordable.

None

Memorial Day weekend- room smelled like cat pee. Manager said it was last room - take it or leave it. Slept very little with window wide open and air conditioner on high.

The rooms were spacious. The bathroom large. I liked the separation of the sitting area from the sleeping area.

This guest did not leave comments about this hotel.

Ease of check-in and check out and the cleanliness of the room.

Comfortable rooms / beds.

Noisy (near train tracks). Did not have the room we anticipated on late arrival (despite calling ahead to advise re flight delay).

Service was friendly & efficient. The room was clean & orderly, location great, right off the 5. Only problem in the room was the sound of the toilet flushing. It went from a whine to a very loud howl. I was afraid I'd wake the neighbors. All in all though, it was "cheap but cheery."

Amazing furniture. Great bed. AC worked wonderfully. TV channels were awesome lots of selection. Water was always instantly hot and had good pressure. Lots and lots of lamps and lights in the room!!! Got round table delivered right to my room. Didn't swim but pool area was nice and clean. Very quiet all day and night which surprised me because it was rodeo weekend.

Honestly nothing was disappointing during my stay I loved every minute of it.

Nothing

I have stayed at many Holiday Inn's and this one by far was the worst. When I went to use the Iron it was not working and the front desk could not provide me with one that did. When I returned later that night, I went to shower and the bathroom light was out and the shower did not work. The staff said that there was nothing they could do for me which was unacceptable.

NOTHING

Overall best hotel we've ever stayed in,good customer service ,great rooms,#1 for breakfast

Very comfortable with a pool and spa. Excellent free breakfast and friendly staff.

This hotel should hire a competent maintenance supervisor! The bathroom needed repairs and the workmanship of prior maintenance was very poor. The carpets in the hallway and stairs are badly stained and felt dirty.

The staff here were extremely friendly and accomidated out late arrival very well. We were concerned about having our bikes stolen which were on our car so they let us leave the car parked in the security camera view right up front. They also offered to hold the bikes in the back for us on our return stay (after coming back from Yosemite). Nice rooms and amenities. Used pool and hot tub and which were nice.

Only negative which didn't really bother us were the noisy refrigerators in the rooms. They ticked like a clock.

Nice hotel, an OK breakfast. Waffles good, eggs not so much. Easy check in and check out. Right off the freeway which was nice. Good hotel for the price, would most likely stay here again.

Would let us check in thirty minutes early. check in was at three, tried to check in at two thirty, had to leave for a wedding at three thirty so we had to start changing in the parking lot. Staff wasn't the friendliest, but wasn't that bad either.

Friendly staff, comfortable room, nearby some restaurants and also close to the highway.

Breakfast was good. Nice staff.

Good value for mony and correct

Very nice room, comfortable beds, friendly staff, and excellent breakfast!

The gym was very small, no weights at all. The hotel was under construction, which I was not aware of when booking.

Spacious room. Good beds. Cleanliness

The pool could of used Little more privacy

I liked. Better than a lot of 3 star hotels I've stayed

Great breakfast. Far more than continental breakfast, it included waffles, boiled eggs, fruit, etc.

WiFi was requesting login/password every few minutes. They were going to review and fix the system.

Staff was friendly. Loved the large tub in the room. Room was very clean. The indoor pool and spa were fun and not crowded. Lots of food choices nearby.

Our family was just passing through on our way to Disneyland, it was my husband and I with our two year old. We had a nice big room and was able to have breakfast in the morning. We checked in really late but they didn't mind at all. The receptionist was very polite and asked if we need anything. It was a wonderful stay, and truthfully would ask for this hotel again when we go back!

I think it's a bit over priced. You can,get a better deal online. They tried charging me $75+ taxes when I walked in for 1 person on a Monday night. So I booked it online for $65 right in front of him cause he didn't want to give me the online price. I won! Room where clean. Nice bed.

Kinda rude middle eastern guy at front desk. It's mostly filled with construction workers at night that drink and smoke right in front.

Not much. Actually the beds are pretty big and had a fridge and microwave.

Everything. The shower is dirty, the room itself needs to be cleaned up. There where some weird people roaming around the parking lot and possibly some interesting stuff selling around. Too expensive for what it has to offer.

two Q beds, refrig, microwave, large room

Low cost, clean, comfortable, nice staff.

Breakfast could have been a little better.

Location

Aircon is old and noisy

Very satisfied with our stay there. The place was clean, comfortable, and centrally located with plenty of parking. Staff very accommodating

Never stayed at Great Westerns before, Don't know what I was missing! Everything Super!

 

 

I like the location

Nothing

I did not like that my room was not ready but I was given that room. It was a complete mess.

Ease of access off highway 5, included breakfast, comfort of room, microwave and mini fridge in room, sauna and steamrooms

Slight odor in the bathroom