Cons (-) There was feces on the toilet that was not cleaned. The area was a hot spot for homeless people. Did not feel safe.
2 stars
Best Western Plus Downtown North
2131 North Interstate 35, San Antonio, TX 78208-1519, United States
San Antonio, TX
See location+1 210 212 2224Photos of Best Western Plus Downtown North
Overview
This comfortable hotel in San Antonio provides free wireless internet, as well as an outdoor pool and an express check-in and check-out feature. It also features meeting rooms, a 24-hour reception and a business centre.
There are a variety of facilities available to guests of Best Western Plus Downtown North, such as a dry cleaning service, conference rooms and a hearing impaired service. In addition, the multilingual staff are on hand to offer assistance.
Rooms at Best Western Plus Downtown North feature microwaves, hair dryers and refrigerators.
The hotel is under a 15-minute drive from San Antonio International Airport. Fort Sam Houston and San Antonio River Walk are also nearby.
Latest deals for Best Western Plus Downtown North
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Best Western Plus Downtown North
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Services and conveniences
- Business center
- Wake-up service
- Express check-out
- Meeting/Banquet facilities
- 24hr front desk
Dining
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Microwave
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
Accessibility and suitability
- No smoking
- Increased accessibility
- Elevator
Bathroom
- Hairdryer
- Toilet
- Toilet paper
General
- Family rooms
- Interconnected room(s) available
- Sofa
Bedroom
- Wardrobe or closet
- Alarm clock
Parking and transportation
- Free parking
Laundry
- Iron and ironing board
Workspace
- Desk
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Best Western Plus Downtown North
8.1
Very good
705 verified ratings
Wonderful
348
Very good
131
Good
78
Okay
43
Fair
43
Mediocre
21
Poor
41
Summary of reviews
Guests say
Guests appreciated the cleanliness of the hotel and the friendliness of the staff. However, there were significant concerns regarding noise levels, safety issues related to the surrounding area, and some maintenance problems in the rooms. The amenities, particularly the bathroom cleanliness and pool area, received mixed reviews.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
8.1 out of 10
58 reviews
8.1 out of 10
1 review
8.2 out of 10
1 review
8.1 out of 10
3 reviews
All reviews
Pros (+) Quick 5 minute drive to the Riverwalk. Easy highway access to get to other Texas/San Antonio locations. Very clean and great continental breakfast.
Cons (-) No negatives.
Pros (+) The beds were SO comfortable. It was clean, smelled good, and rooms were a good size. I'm a light sleeper and didn't notice any noise. The blackout shades kept the room dark and cool which was nice.
Cons (-) There aren't many food options in the area, but we wanted to be near the AT&T center, which we were. No complaints about the hotel itself though
Pros (+) The breakfast is a great value and great selection of items which included fresh fruit. It's a nice room where the breakfast is meant to be eaten. The breakfast preparation staff member, Jennifer, was very nice and accommodating.
Cons (-) When I arrived to the hotel lobby about 8:30pm on a Tuesday night, there were 4 non-threatening drunk people loitering in the lobby. After checking in, I needed to use the business center to print my flight boarding pass for the next day. The business center, small room adjoined to the lobby w/ 2 computers, had 2 very loud obnoxious adults on those computers loudly talking with one another in an a...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Best Western Plus Downtown North?
The breakfast at Best Western Plus Downtown North offers a variety of choices and is highly recommended by guests for its quality and selection.
Are the beds at Best Western Plus Downtown North comfortable?
Yes, guests have consistently praised the hotel for its super-comfy beds, ensuring a restful and comfortable stay.
Is parking readily available at Best Western Plus Downtown North?
Absolutely, Best Western Plus Downtown North provides free parking, making it convenient for guests with vehicles.
How is the cleanliness at Best Western Plus Downtown North?
Guests have consistently highlighted the cleanliness of the rooms and the hotel, ensuring a pleasant and hygienic environment throughout their stay.
When is the best time to visit Best Western Plus Downtown North?
The high season at Best Western Plus Downtown North is in February, offering a great time to experience the hotel's excellent location and amenities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on Lower Floors
Some guests reported issues with the elevator, so choosing a room on a lower floor might save you from potential inconvenience.
Consider Room Size
Several guests mentioned that the rooms were spacious and comfortable, but others found them to be small. Consider your space preferences when booking.
Check for Homeless Presence
A few guests noted the presence of homeless individuals around the hotel. While some didn't encounter any issues, it's something to be aware of when choosing this hotel.
Be Mindful of Surroundings
Some guests mentioned that the area around the hotel seemed rough, with homeless individuals and unusual incidents. Being cautious of your surroundings is advisable.
Verify Room Amenities
While many guests found the rooms clean and comfortable, a few reported issues such as unclean tub coatings and unavailability of certain amenities. It's advisable to verify the room amenities before booking.
Confirm Pricing and Charges
Some guests experienced discrepancies in the prices charged during their stay. It's recommended to confirm the pricing and charges before and during your stay to avoid any surprises.
Consider Breakfast Options
While many guests enjoyed the breakfast with plenty of choices, some found specific items to be of subpar quality. Consider your breakfast preferences and expectations accordingly.
Be Cautious with Elevator
A few guests reported issues with the elevator, including noises and shakiness. Being cautious when using the elevator is advisable.
Check for Room Maintenance
Some guests encountered maintenance issues such as non-functional USB outlets and lights. It's advisable to check the room for any maintenance issues upon arrival.
Verify Wi-Fi Service
While some guests found the facilities very good and clean, a few mentioned the need for enhancements in the Wi-Fi service. If reliable Wi-Fi is essential for your stay, it's advisable to verify the service quality.
Location
2131 North Interstate 35, San Antonio, TX 78208-1519
What's nearby
- AT&T Center1.7 mi
- Japanese Tea Garden1.7 mi
- San Antonio Zoo1.8 mi
- The Alamo1.8 mi
- Fort Sam Houston1.8 mi
- St. Joseph Catholic Church1.9 mi
- Alamodome1.9 mi
- Henry B. González Convention Center1.9 mi
- Tower of the Americas2 mi
- San Antonio River Walk2.1 mi
- San Pedro Springs Park2.5 mi
- Market Square2.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Plus Downtown North
Low season | May |
|---|---|
High season | February |
Average price (weeknight) | $115 |
Average price (weekend night) | $251 |
When to book a room at Best Western Plus Downtown North
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Best Western Plus Downtown North
FAQs when booking at Best Western Plus Downtown North
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See most recommended stays in San AntonioGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 2.2 mi |
Nearest Airport | San Antonio |
Distance to airport | 6.4 mi |
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