Cons (-) Hallway on the 1st was dirty. Light in the entrance is flickering. Withe light would be more suitable in the rooms.
3 stars
Best Western Plus Hill Country Suites
18555 US Highway 281 North, San Antonio, TX 78258-7600, United States
San Antonio, TX
See location+1 210 490 9191Photos of Best Western Plus Hill Country Suites
Overview
Welcome to the Best Western Plus Hill Country Suites where customer service is top priority and accommodations are comfortable and affordable. This hotel is nestled in one of San Antonio's best residential and business districts and within walking distance from many local attractions, shopping and dining options. Guests staying at this San Antonio Best Western will enjoy well-appointed guest suites featuring 46-inch LED TVs with full HD, microwave, refrigerator and free high-speed internet access. Start the day off right with a complimentary full breakfast, refreshing dip in the outdoor swimming pool and hot tub or with a work out in the fully equipped exercise facility. Guests traveling to San Antonio on business will also appreciate the variety of business services available on property including a full business center and meeting space with room accommodating up to 40 people. The Best Western Plus Hill Country Suites is where travelers want to be while visiting San Antonio. Spend a relaxing afternoon exploring all that the nearby Riverwalk has to offer, touring area museums like McNay Art Museum, the Witte Museum and the Guinness World Record Museum, catching a sporting event at the Blossom Athletic Center or enjoying some family fun at the San Antonio Zoo, Six Flags Fiesta Texas and SeaWorld. And no trip to San Antonio is complete with a visit to the historic Alamo. The Best Western Plus Hill Country Suites is often the lodging choice for guests in town visiting family or friends at nearby Spine Hospital and Stone Oak Methodist Hospital. Traveling to San Antonio on business? Nearby Pearson, Henry B. Gonzalez Convention Center & Valero Corp make conducting business easy and convenient. Make a reservation today and save at the Best Western Plus Hill Country Suites in San Antonio, Texas!
Latest deals for Best Western Plus Hill Country Suites
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Best Western Plus Hill Country Suites
- Outdoor pool
- Fitness center
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Dining
- Microwave
- Snack bar
- Bar/Lounge
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Accessibility and suitability
- Increased accessibility
- Elevator
- Allergy-free room
- No smoking
- Designated smoking area
Media and entertainment
- Radio
- Shared lounge/TV area
- Cable or satellite TV
- TV
Pool and spa
- Spa
- Hot tub
- Outdoor pool
Bathroom
- Hairdryer
- Toilet
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Board games/puzzles
- Evening entertainment
Bedroom
- Alarm clock
- Clothes rack
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Baby safety gates
- Complimentary breakfast
Parking and transportation
- Free parking
Outdoor
- Terrace/Patio
Fitness
- Fitness center
Reviews of Best Western Plus Hill Country Suites
7.9
Good
612 verified ratings
Wonderful
273
Very good
90
Good
85
Okay
39
Fair
45
Mediocre
30
Poor
50
Summary of reviews
Guests say
Guests appreciated the great service and breakfast options, with many praising the staff for their helpfulness. However, there were significant concerns regarding cleanliness, with multiple reports of dirty rooms and inadequate amenities. The location had accessibility issues due to construction, and some guests faced problems with check-in and room readiness.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.9 out of 10
450 reviews
7.5 out of 10
54 reviews
8.9 out of 10
4 reviews
8 out of 10
8 reviews
All reviews
Pros (+) I liked the location and the price of the suite was affordable. The ladies at the counter were courteous.
Cons (-) The sofa bed wasn't comfortable. There was only one bar of soap for washing your hands. I would have preferred a small disposal bottle of hand soap.
Pros (+) The breakfast was awesome! The gym facility and pool were very small. Room was just ok.
Cons (-) There was a horrible mildew smell coming from our air conditioner and they had tried to cover the smell with a rancid smelling air freshener. Made it very uncomfortable due to the stink.
Cons (-) The location is such that there are no restaurants close so a built in mini bar with food and snacks would be helpful. Bottle water is needed. The light breakfast was ok.
Pros (+) The staff/cleaning/all were super...very helpful/friendly.
Cons (-) Vanity faucet leaked at base/ shower faucet leaked down wall. Walls were kind of thin...you could hear shower running/people talking/toilets flushing through the walls.
Pros (+) The hotel was in a great location for us to access everything we wanted to get to in San Antonio. It was also easy to access off of the highway. The pool was nice and super cold.
Cons (-) The hotel was a little on the dirty side. The beds were very hard and I believe the box springs are broken on both beds in our room since the beds were both v shaped.The Hot tub on day two was a nice shade of green.
Pros (+) Great service. Nice breakfast, and staff was super helpful!
Cons (-) Shower was broken, carpets were dirty
Pros (+) The breakfast was bountiful, well replenished, and the area ever so well maintained and clean. Wonderful selection of food items.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The low season is in February, and the high season is in June. Consider visiting during the low season for a quieter experience.
How is the quality of the beds at the hotel?
While some guests found the beds uncomfortable and dirty, others found them comfortable. Consider requesting room inspection upon arrival to ensure a comfortable stay.
Is parking available at the hotel?
Yes, the hotel offers free parking, making it convenient for guests with vehicles.
How is the food quality at the hotel?
Many guests enjoyed the breakfast, describing it as fantastic and delicious. However, some mentioned that the coffee and breakfast were cold. Consider arriving early for a better dining experience.
How is the cleanliness of the hotel?
Guests had mixed experiences with cleanliness, with some mentioning issues like mold odor, lack of towels, and cleanliness of the rooms. Consider communicating any concerns to the staff for prompt resolution.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Own Towels
Some guests reported that there were no towels in their rooms upon arrival, so it might be a good idea to bring your own, just in case.
Check Room Amenities
Some guests experienced issues with room amenities such as moldy AC units and uncomfortable beds. It's advisable to thoroughly check the room upon arrival and report any issues to the staff immediately.
Be Mindful of Internet Connectivity
Several guests reported poor or non-existent internet connectivity during their stay. If reliable internet is essential, it might be wise to have a backup plan or inquire about the connectivity before booking.
Double-Check Bathroom Functionality
Some guests encountered issues with bathroom facilities such as clogged sinks and non-functional exhaust fans. It's advisable to check the functionality of these facilities upon arrival and report any issues promptly.
Consider Bringing Your Own Toiletries
A guest reported that the room was not adequately stocked with toiletries, so it might be helpful to bring your own to ensure you have everything you need.
Be Cautious with Staff Practices
One guest expressed concern about the front desk making a copy of their driver's license. It's advisable to inquire about such practices and express any discomfort with them if they arise.
Check for Noise Issues
Some guests experienced noise disturbances, such as a loud tub and a hot tub making grinding noises. It's advisable to inquire about potential noise issues and request a room away from any potential disturbances.
Verify Hot Tub Functionality
Some guests encountered issues with the hot tub not being operational, so it's advisable to verify its functionality upon arrival if it's an important amenity for your stay.
Inquire About Housekeeping Services
Some guests reported issues with housekeeping not attending to their rooms as requested. It might be helpful to communicate your preferences clearly with the staff to ensure your needs are met.
Location
18555 US Highway 281 North, San Antonio, TX 78258-7600
What's nearby
- Six Flags Fiesta Texas8.6 mi
- Shops of La Cantera9 mi
- University Hospital - University Health System9.8 mi
- San Antonio Zoo10.3 mi
- Japanese Tea Garden10.4 mi
- Fort Sam Houston10.9 mi
- San Pedro Springs Park11.6 mi
- AT&T Center12.9 mi
- The Alamo12.9 mi
- Market Square13.1 mi
- St. Joseph Catholic Church13.1 mi
- San Antonio River Walk13.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Plus Hill Country Suites
Low season | December |
|---|---|
High season | January |
Average price (weeknight) | $134 |
Average price (weekend night) | $201 |
When to book a room at Best Western Plus Hill Country Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Best Western Plus Hill Country Suites
FAQs when booking at Best Western Plus Hill Country Suites
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See most recommended stays in San AntonioGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 13.1 mi |
Nearest Airport | San Antonio |
Distance to airport | 5.6 mi |
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