Accessibility and suitability
General
Media and entertainment
Bathroom
Dining
Basics
Laundry
Services and conveniences
Family friendly
Health and safety
Parking and transportation
Bedroom
Workspace
Fitness
Pool
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the standout amenities of the hotel?
The hotel offers an indoor pool, complimentary breakfast, and an accommodating staff. Additionally, the rooms feature a jacuzzi, and there is a fitness center available.
Are there any concerns about the cleanliness of the hotel?
Some guests mentioned issues with cleanliness, such as dirty towels, old food in the refrigerator, and hair in the bath towels. However, other guests praised the cleanliness of the rooms and bathrooms.
What can guests expect from the hotel's customer service?
Guests can expect friendly and helpful staff, with specific mentions of exceptional service from individuals like Richard at the front desk and Solomon. However, a few guests reported encountering rude and unprofessional staff members.
Is the hotel's breakfast of good quality?
While some guests enjoyed the breakfast and praised the variety of options, others expressed disappointment, mentioning that the breakfast was virtually out of everything and not as expected due to COVID restrictions.
What are the common concerns about the hotel's facilities?
Several guests expressed concerns about the functionality of the indoor pool and hot tub, as well as issues with the air conditioning, cleanliness of the A/C unit, and the lack of luggage stands in the rooms. Additionally, some guests encountered problems with the TV and the stereo.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a Jacuzzi
Several guests enjoyed having a jacuzzi in their room, providing a luxurious and relaxing experience.
Consider Visiting in September
As the low season, September may offer more affordable rates and fewer crowds for a more peaceful stay.
Explore Nearby Attractions
The hotel's proximity to attractions like Six Flags Fiesta Texas and Natural Bridge Caverns makes it convenient for entertainment and outdoor activities.
Request a Room Away from Noise
Some guests mentioned noise disturbances, so requesting a quiet room away from potential sources of noise could enhance the quality of your stay.
Check Room Amenities
Prioritize rooms with functioning amenities such as air conditioning, hot tubs, and well-maintained bathrooms based on guest feedback.
Verify Breakfast Availability
Due to COVID-19 restrictions, breakfast availability may vary, so it's advisable to confirm the current status of breakfast offerings before booking.
Inquire About Room Sizes
Some guests found the rooms to be small, so if space is a priority, consider inquiring about room size options before booking.
Confirm Functionality of Facilities
Check the status of facilities like the indoor pool and hot tub, as some guests experienced issues with these amenities during their stay.
Consider Bringing Your Own Toiletries
A few guests reported issues with cleanliness and maintenance, so bringing your own toiletries could ensure a more comfortable experience.
Seek Assistance from Friendly Staff
Many guests appreciated the helpful and accommodating staff, so don't hesitate to seek assistance or recommendations from the hotel's personnel.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
May | October | $106 | $114 |
Cheapest month to stay with an average 21% drop in price. | Most expensive month to stay with an average 20% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.7 | 12.9 mi | San Antonio | 5.4 mi |