Best Western Plus San Antonio East Inn & Suites

The hotel ensures safety and security with daily housekeeping, physical distancing rules, CCTV in common areas, and disinfection of high-touch surfaces between stays.

The staff is outstanding and helpful, providing great customer service and making guests feel welcome.

The breakfast is great, and the hotel offers a good selection of breakfast items. However, it's recommended to check if hot breakfast is available every day.

The hotel is clean and comfortable, with spacious rooms and a clean environment. However, some guests have mentioned cleanliness concerns in common areas and the need for updates.

The hotel offers a fitness center, outdoor pool, and laundry facilities. Additionally, guests can enjoy board games/puzzles and a snack bar.

Some guests found the noise from the nearby freeway to be disruptive during sleeping hours, so consider requesting a room away from the freeway for a quieter stay.

Some guests mentioned that certain room amenities, such as the shower and plumbing, could benefit from updating. It may be helpful to inquire about the condition of these amenities before booking.

A few guests found the pillows provided to be uncomfortable, so if you have specific pillow preferences, consider bringing your own for a better night's sleep.

As there are limited dining options within walking distance, it's advisable to plan meals in advance or be prepared to take a short drive to find dining establishments.

Some guests noted noise disturbances from neighboring rooms and the hallway, so it may be beneficial to inquire about room location and noise insulation when checking in.

The hotel's method of pre-ordering breakfast the night before was not well-received by some guests, so it's advisable to verify the breakfast process upon check-in to avoid any inconvenience.

Some guests expressed disappointment with the cleanliness of the outdoor pool and jacuzzi, so consider inquiring about their current condition before planning any poolside activities.

If arriving early, it's worth checking with the hotel in advance about the possibility of an early check-in to avoid any inconvenience upon arrival.

Some guests mentioned that the rooms could benefit from updates, so consider requesting an updated room for a more modern and comfortable stay.

A few guests experienced delays in room readiness upon check-in, so it may be helpful to confirm the room's readiness before arrival to manage expectations.