Good to know
|Distance to city center||0.8 mi|
|Nearest Airport||San Antonio|
|Distance to airport||7.6 mi|
|"The hotel was always clean."||(in 7 reviews)|
|"Lovely hotel with a good location."||(in 32 reviews)|
|"Affordable and close to the Riverwalk"||(in 29 reviews)|
|"No parking at the hotel."||(in 19 reviews)|
|"Sofa bed was broken, roaches in room and paper thin walls."||(in 13 reviews)|
Time of year
Show reviews that mention
|attractions are very close||in 12 reviews|
|bed was hard||in 39 reviews|
|blocks away||in 6 reviews|
|close by convention center||in 15 reviews|
|good breakfast||in 66 reviews|
|great location||in 67 reviews|
|great place||in 24 reviews|
|hotel and is near the center||in 25 reviews|
|hotel was clean||in 8 reviews|
|pay for parking||in 125 reviews|
|river walk||in 45 reviews|
|room lighting||in 7 reviews|
|room was nice||in 98 reviews|
|staff was friendly||in 91 reviews|
|walking distance to riverwalk||in 6 reviews|
Prompt response from the manager to reverse the charges. Overall staff were friendly and very helpful - but the maintenance glitches could be prevented.
Response management could be better. My plans were terrifically disrupted. I lost access to the internet the same day my debit card was double charged. Unfortunately, I never had internet access untill at check-out point after two days. It looks very suspicious! Day light white bulbs in the room will suffice.
Not much to brag about.
Old carpet , three different color paints on the ceiling . Definitely needs updating. Everything seemed old.
I like the location, it was close to Conventional Center and Riverwalk. The room is spacious enough for two people. Bed was comfortable.
The last day of our stay was booked separately, because I have to extend my trip for one more day. I gave tax exempt form to the front desk clerk in the beginning of my stay. During check-out I noticed that I have being charged a tax. After my explanation that tax exempt form should be also applied to the last day, the form was found and I was assured that the tax is removed from my bill. When I came back home and look at the bank web site, to my big surprise, I found that there was no refund for tax charge but instead my card was charged for this tax, so I had a double tax charged. After contacting the hotel front desk I was told to contact manager. The manager was not available and her voice mail was full, so I couldn't leave the message. I asked front desk clerk to leave the written message explaining my problem with billing and left my phone number. Nobody call be back, so I had to resolve my situation through my credit card bank. The sum which I have being charged was not big, but it was matter of principles. I was so disappointing how this situation was handled by the hotel. I travel a lot and it was my first experience with bad management in the hotel.
PROXIMITY TO MAIN ATTRACTIONS, COMFORT OF BED, STAFF, BREAKFAST
Smell of room not too fresh. Room smelled stale and also hallway. That set first impression and could be corrected easily! Spray! AC unit leaked and carpet stayed wet. Decor could stand a little updating?
The Best Western Plus Sunset Suites Riverwalk hotel offers boutique-style accommodations in a contemporary setting. The hotel blends historic charm with modern design for a unique Southwestern feel that is true to San Antonio. The hotel is located across from the Alamo Dome, within walking distance of the Convention Center and the Riverwalk. Guests can also visit nearby attractions like the Tower of the Americas, the San Antonio Zoo, SeaWorld, the San Antonio Botanical Gardens, and Six Flags Fiesta.
The Best Western Plus Sunset Suites Riverwalk offers 64 suites that include complimentary WiFi, comfortable beds, flat-screen TVs with premium cable, sleeper sofas, a work desk, and private baths with deluxe furnishings and amenities. The rooms also offer a wet bar, microwave, and refrigerator with stunning views of downtown San Antonio. There is a fitness center at the hotel, which also offers a business center and concierge services to assist with sightseeing.
There is also 1,300 square feet of meeting and event space at this downtown hotel, which comes with AV equipment and services, as well as catering and event planning services. Complimentary WiFi is also provided in all public areas and there is complimentary coffee in the lobby 24 hours a day. The front desk is also available 24 hours a day, and there is a gift shop with souvenirs and sundries. Parking is available for a fee and complimentary buffet breakfast is included with every stay. The hotel also provides guest laundry facilities and a dry cleaning service.
based on 1,512 reviews
Things to Know
- Spacious rooms
- Wonderful sightseeing
Policies vary by room type and provider.
FAQs when booking at Best Western Plus Sunset Suites-Riverwalk
Where is Best Western Plus Sunset Suites-Riverwalk located?
Best Western Plus Sunset Suites-Riverwalk is located at 1103 East Commerce Street in Near East Side, 0.8 miles from the center of San Antonio. Tower of the Americas is the closest landmark to Best Western Plus Sunset Suites-Riverwalk.
When is check-in time and check-out time at Best Western Plus Sunset Suites-Riverwalk?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Best Western Plus Sunset Suites-Riverwalk.
Does Best Western Plus Sunset Suites-Riverwalk offer free Wi-Fi?
Yes, Best Western Plus Sunset Suites-Riverwalk offers free Wi-Fi.
Does Best Western Plus Sunset Suites-Riverwalk offer free parking?
No, Best Western Plus Sunset Suites-Riverwalk does not offer free parking.
Does Best Western Plus Sunset Suites-Riverwalk offer free airport shuttle service?
No, Best Western Plus Sunset Suites-Riverwalk does not offer free airport shuttle service.
How far is Best Western Plus Sunset Suites-Riverwalk from the airport?
Best Western Plus Sunset Suites-Riverwalk is 7.6 miles from San Antonio. Best Western Plus Sunset Suites-Riverwalk is 72.1 miles from Austin Bergstrom.
Can you bring pets to Best Western Plus Sunset Suites-Riverwalk?
No, pets are not allowed at Best Western Plus Sunset Suites-Riverwalk.
Does Best Western Plus Sunset Suites-Riverwalk have a pool?
No, Best Western Plus Sunset Suites-Riverwalk does not have a pool onsite.
Reviews about Best Western Plus Sunset Suites-Riverwalk
Most Popular Landmarks
- Tower of the Americas 0.3 mi
- Hemisfair Park 0.3 mi
- Institute of Texan Cultures 0.4 mi
- The Alamo 0.5 mi
- La Villita Historic Arts Village 0.5 mi
- San Antonio River Walk 0.6 mi
|San Antonio||7.6 mi|
|Austin Bergstrom||72.1 mi|
|San Antonio||390 yd|
|San Marcos, Texas||45.1 mi|