Pros (+) Bed and room were good. Good location.
Cons (-) Parking not great.
3 stars
Aiden San Antonio Riverwalk
1103 East Commerce Street, San Antonio, TX 78205-3305, United States
San Antonio, TX
See location+1 210 223 4400Photos of Aiden San Antonio Riverwalk
Overview
The Best Western Plus Sunset Suites Riverwalk hotel offers boutique-style accommodations in a contemporary setting. The hotel blends historic charm with modern design for a unique Southwestern feel that is true to San Antonio. The hotel is located across from the Alamo Dome, within walking distance of the Convention Center and the Riverwalk. Guests can also visit nearby attractions like the Tower of the Americas, the San Antonio Zoo, SeaWorld, the San Antonio Botanical Gardens, and Six Flags Fiesta.
The Best Western Plus Sunset Suites Riverwalk offers 64 suites that include complimentary WiFi, comfortable beds, flat-screen TVs with premium cable, sleeper sofas, a work desk, and private baths with deluxe furnishings and amenities. The rooms also offer a wet bar, microwave, and refrigerator with stunning views of downtown San Antonio. There is a fitness center at the hotel, which also offers a business center and concierge services to assist with sightseeing.
There is also 1,300 square feet of meeting and event space at this downtown hotel, which comes with AV equipment and services, as well as catering and event planning services. Complimentary WiFi is also provided in all public areas and there is complimentary coffee in the lobby 24 hours a day. The front desk is also available 24 hours a day, and there is a gift shop with souvenirs and sundries. Parking is available for a fee and complimentary buffet breakfast is included with every stay. The hotel also provides guest laundry facilities and a dry cleaning service.
Latest deals for Aiden San Antonio Riverwalk
Amenities at Aiden San Antonio Riverwalk
- Fitness center
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- No smoking
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Key card access
- Express check-out
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Dining
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
General
- Window
- Telephone
- Carpeted
- Storage available
Parking and transportation
- Parking
- Valet parking
- Private parking
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Laundry
- Iron and ironing board
Things to do
- Gift shop
Fitness
- Fitness center
Reviews of Aiden San Antonio Riverwalk
8.7
Very good
859 verified ratings
Wonderful
432
Very good
154
Good
141
Okay
47
Fair
35
Mediocre
13
Poor
37
Summary of reviews
Guests say
Guests appreciated the great location and breakfast options, highlighting the cleanliness of some rooms. However, many expressed dissatisfaction with the bed comfort, mentioning hard beds and issues with cleanliness in some areas. Parking fees and limited availability were also common complaints, alongside some concerns about the hotel's amenities like the fitness center and lack of a pool.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
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Score by provider
8.9 out of 10
74 reviews
8.6 out of 10
1 review
8.4 out of 10
7 reviews
All reviews
Pros (+) Very convenient walking distance to Alamodome
Cons (-) Noise problem between rooms and outside traffic
Pros (+) Convenient location. Room comfortable enough, and quiet. They had glass glasses.
Cons (-) WiFi. Very slow - up to two minutes for search results, and forget streaming. I will not stay there again for the terrible WiFi alone. Couple that with the fact that the front desk lost my credit card number TWICE, and I still don't have the receipt they were going to email. And you'll want to bring your own extension cord. This for $160 a night and an addition 16% in tax? Not me ever again.
Pros (+) Perfect location to attend my conference at the Marriott. Such great rooms @ a better price. Less than a five min walk to Marriott & Riverwalk. Warm & friendly staff. Clean. Good breakfast.
Cons (-) I have no complaints. I was very pleased with the service, rooms, cleanliness, location, and the price.
Cons (-) overrated for a plus hotel. This is an old hotel that badly needs updating. For downtown San Antonio this is a terrible location.
Pros (+) After a truly appalling experience at the Red Roof nearby, Kayak got me refunded and rebooked at the Best Western. It was clean, new, quiet, comfortable, and close to the meeting center at the Hyatt. The room was comfortable and pleasant, decorated in craftsman style. The only reason I didn't book in the first place is because the BW Sunset Suites didn't show up in my search. It struck me as odd t...
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Pros (+) I loved the atmosphere of the hotel. It was very clean and the staff was very helpful. It was our first time to San Antonio and they gave great advice as to where to go ! I would come back again !
Cons (-) It's not really anything they did it was more confusion on my part. I saw the river walk title in this hotel and thought we were going to be down town and really close to the riverwalk. We were about 1 mile walking distance. But still a great location and easy to walk places :)
Pros (+) Liked the atmosphere and the clean rooms... Brenda at front desk in the evenings was especially cordial and kind...whole staff was very nice...was a nice stay
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Aiden by Best Western San Antonio Riverwalk?
The beds at Aiden by Best Western San Antonio Riverwalk are very comfortable, ensuring a good night's sleep for all guests.
Is parking readily available at Aiden by Best Western San Antonio Riverwalk?
Parking is available at Aiden by Best Western San Antonio Riverwalk for a fee, providing convenient options for guests with vehicles.
What can I expect from the food quality at Aiden by Best Western San Antonio Riverwalk?
Aiden by Best Western San Antonio Riverwalk offers a complimentary buffet breakfast, ensuring a satisfying start to the day for all guests.
How clean are the rooms at Aiden by Best Western San Antonio Riverwalk?
The rooms at Aiden by Best Western San Antonio Riverwalk are spotless and well-maintained, providing a clean and pleasant environment for all guests.
What is the best time to visit Aiden by Best Western San Antonio Riverwalk?
The high season at Aiden by Best Western San Antonio Riverwalk is in February, offering an ideal time to experience the hotel's chic and beautifully embellished atmosphere.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Elevators
Some guests mentioned that rooms located near the elevators and street on the first floor experienced more noise, so consider requesting a room away from these areas for a quieter stay.
Consider Bringing Earplugs
Due to the hotel's proximity to highways and roads, some guests experienced significant noise disturbances, so packing earplugs may help ensure a peaceful night's sleep.
Check Room Amenities
If you're sensitive to noise, ensure that your room has good noise isolation, as some guests reported issues with hearing neighbors and street noise.
Explore Nearby Dining Options
While the hotel's location is convenient for the Alamodome, guests noted limited dining options in the immediate vicinity, so consider venturing towards the Riverwalk for more dining choices.
Verify Riverwalk Proximity
Some guests felt that the hotel's advertising of being "on the Riverwalk" was misleading, so it's advisable to confirm the exact distance to the Riverwalk if this is a key factor in your stay.
Request a Room with a View
Several guests praised the stunning views of downtown San Antonio from their rooms, so consider requesting a room with a view for an enhanced experience.
Utilize the Valet Parking
Guests appreciated the convenience and safety of the valet parking service, so consider utilizing this option for hassle-free parking.
Check TV Functionality
Some guests encountered issues with TV volume and controls, so it may be helpful to verify the functionality of the TV in your room upon check-in.
Consider Noise Levels in Public Areas
A few guests mentioned that the lobby's strong diffuser scent was a minor annoyance, so if you're sensitive to scents, be mindful of this when spending time in public areas.
Inquire About Nearby Dining Recommendations
As the hotel does not have a kitchen, consider asking the staff for dining recommendations in the area, especially if you're looking for options beyond pubs.
Location
1103 East Commerce Street, San Antonio, TX 78205-3305
What's nearby
- Henry B. González Convention Center0.3 mi
- Tower of the Americas0.3 mi
- Alamodome0.4 mi
- St. Joseph Catholic Church0.4 mi
- The Alamo0.5 mi
- San Antonio River Walk0.6 mi
- Market Square1.2 mi
- Guenther House1.2 mi
- San Pedro Springs Park2.1 mi
- AT&T Center2.6 mi
- Japanese Tea Garden2.7 mi
- San Antonio Zoo2.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Aiden San Antonio Riverwalk
Low season | December |
|---|---|
High season | June |
Average price (weeknight) | $133 |
Average price (weekend night) | $149 |
When to book a room at Aiden San Antonio Riverwalk
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Aiden San Antonio Riverwalk
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See most recommended stays in San AntonioGood to know
Value for money | 8.8 |
|---|---|
Distance to city center | 0.8 mi |
Nearest Airport | San Antonio |
Distance to airport | 7.6 mi |
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