Pros (+) Staff was very welcoming as well as amenities! Wonderful!
3 stars
Embassy Suites by Hilton San Antonio Brooks Hotel & Spa
7610 South New Braunfels, San Antonio, TX 78235, United States
San Antonio, TX
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Overview
The Embassy Suites by Hilton San Antonio Brooks Hotel & Spa is an all-suite hotel located just 11 minutes from downtown San Antonio and the Alamo in the community of Brooks City-Base. Guests can visit the San Antonio Riverwalk, San Antonio Missions, SeaWorld, and Six Flags Fiesta Texas. There is also plenty of local dining, shopping, and nightlife near this hotel, which is about 25 minutes from San Antonio International Airport.
The Embassy Suites by Hilton San Antonio Brooks Hotel & Spa offers 20,000 square feet of event and meeting space, including a resorted WWI airplane hangar that is ideal for large events. The grand ballroom can accommodate up to 500 guests, and the hotel provides an events and catering team to assist with planning and execution. There is a fitness center and an outdoor pool at the hotel, which also has a full-service spa that features a variety of massages and treatment rooms. A business center is available for guest use at this property, which offers a concierge desk, laundry and dry cleaning service, and 24-hour front desk services.
Complimentary breakfast is provided for all guests and room service is available during limited hours. The hotel provides an onsite restaurant, a to-go shop, and plenty of free parking in the onsite parking lot. There is accessible parking, as well as limited parking for trucks, buses, and RVs, as well. This non-smoking hotel has a total of 156 guest rooms, which all feature complimentary in-room WiFi, flat-screen TVs with premium channels, in-room snacks and drinks, comfortable beds and bedding, and private baths with deluxe amenities.
Latest deals for Embassy Suites by Hilton San Antonio Brooks Hotel & Spa
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Embassy Suites by Hilton San Antonio Brooks Hotel & Spa
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Express check-out
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Basics
- Free Wi-Fi
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic pillow
Dining
- Restaurant
- Bar/Lounge
- Grocery deliveries
- Coffee machine
- Snack bar
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Pool and spa
- Spa and wellness center
- Massage
- Outdoor pool
Parking and transportation
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- DVD player
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Family friendly
- Kids meals
- Complimentary breakfast
Bathroom
- Hairdryer
Bedroom
- Feather pillow
General
- Telephone
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Embassy Suites by Hilton San Antonio Brooks Hotel & Spa
8.9
Very good
394 verified ratings
Wonderful
280
Very good
36
Good
30
Okay
10
Fair
10
Mediocre
8
Poor
20
Summary of reviews
Guests say
Guests had mixed experiences at the hotel, with many praising the spacious and clean rooms, as well as the welcoming staff and good amenities. However, there were significant complaints regarding the breakfast service, cleanliness issues, and unhelpful staff, which detracted from the overall experience.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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Score by provider
9 out of 10
283 reviews
8.5 out of 10
45 reviews
9.7 out of 10
5 reviews
All reviews
Pros (+) We checked into a hotel in the northeast and immediately checked out. Sitting in the car we decided to splurge a little and book the Embassy Suites. I’m so happy we did! The hotel was beautiful, breakfast was amazing, rooms were clean, the walk in shower was EPIC! If we go back to San Antonio this will be the place we stay
Cons (-) Nothing
Pros (+) Located near stores and next to park with walking trails
Pros (+) I loved the way it was decorated. Also I really liked their patio. The rooms we confy
Cons (-) I did not really like the room service menu
Pros (+) This is our fist time staying here while in San Antonio. Hotel staff was very friendly, rooms were a good size and set up was nice, as added bonus free breakfast was awesome. We will definitely stay here again.
Cons (-) There was nothing we didn't like. Our daughters themselves tend to critique hotels but they were very impressed.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers 20,000 square feet of event and meeting space, including a resorted WWI airplane hangar that is ideal for large events. The grand ballroom can accommodate up to 500 guests, and the hotel provides an events and catering team to assist with planning and execution.
What can I expect from the complimentary breakfast?
The complimentary breakfast is highly praised by guests and offers a wide variety of options, including an omelet bar and a great selection of food and beverages.
Is there any specific feedback about the cleanliness of the hotel?
Guests consistently highlight the cleanliness of the hotel, describing it as very clean, well-maintained, and new. The rooms are spacious and comfortable, and the staff is attentive to cleanliness.
What are the common concerns about the hotel's amenities?
Some guests have mentioned concerns about the noise level in the rooms and the absence of a hot tub. Additionally, there have been comments about the pool being too cold for swimming and the absence of an indoor pool.
When is the best time to visit the hotel?
The high season is in March, and the low season is in November. It's advisable to plan a visit during the high season for the best experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider High Season Visits
If you prefer a quieter experience, consider avoiding high season visits, especially in March when the hotel tends to be busier.
Explore Nearby Attractions
The hotel's proximity to attractions like the San Antonio Riverwalk, Missions National Historical Park, and the Alamo makes it an ideal base for sightseeing.
Check Room Size and Bed Comfort
Some guests found the rooms to be small and the beds uncomfortable, so it's advisable to inquire about room size and bed options before booking.
Take Advantage of the Spa
Guests appreciated the full-service spa with a variety of massages and treatments. Consider indulging in a spa session during your stay.
Plan Events in the Unique WWI Hangar
If you're organizing an event, consider utilizing the hotel's unique event space, a restored WWI airplane hangar, which received positive feedback from guests.
Inquire About Noise Levels
Some guests experienced noise disturbances, so it may be beneficial to inquire about room locations and noise insulation when making a reservation.
Utilize the Business Center
For business travelers, the availability of a business center can be convenient for various work-related needs during the stay.
Enjoy Complimentary Breakfast
Take advantage of the complimentary breakfast, which received positive feedback from many guests for its quality and variety.
Check for Pool and Jacuzzi Availability
If access to a pool or jacuzzi is important to you, it's advisable to confirm their availability, as some guests mentioned disappointment regarding these amenities.
Location
7610 South New Braunfels, San Antonio, TX 78235
What's nearby
- Mission San Juan Capistrano1.3 mi
- Missions National Historical Park2.2 mi
- Alamodome5 mi
- Guenther House5.2 mi
- Tower of the Americas5.3 mi
- AT&T Center5.4 mi
- Henry B. González Convention Center5.4 mi
- St. Joseph Catholic Church5.6 mi
- San Antonio River Walk5.7 mi
- The Alamo5.8 mi
- Market Square6.1 mi
- Fort Sam Houston7.4 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Embassy Suites by Hilton San Antonio Brooks Hotel & Spa
Low season | October |
|---|---|
High season | December |
Average price (weeknight) | $210 |
Average price (weekend night) | $185 |
When to book a room at Embassy Suites by Hilton San Antonio Brooks Hotel & Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Embassy Suites by Hilton San Antonio Brooks Hotel & Spa
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See most recommended stays in San AntonioGood to know
Value for money | 8.8 |
|---|---|
Distance to city center | 5.9 mi |
Nearest Airport | San Antonio |
Distance to airport | 12.6 mi |
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