Sheraton Gunter Hotel San Antonio, San Antonio Hotels from $142

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Families
Business
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Overall Rating

Based on 1,311 reviews

Bar and Beverages

9.1 "Incredible bar."
Location

8.7 "Location is great."
Service

8.3 "Great service."
Amenities

7.5 "Good amenities."
Breakfast

5.6 "Breakfast is mediocre."
Comfort

4.3 "Not very comfortable."
Cleanliness

4.1 "Not very clean."
Room

4.1 "Rooms are not good."
WiFi

3.8 "Internet is poor."

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Overall Rating

Based on 773 reviews

Service

8.9 "Great service."

9.2 "92% found the staff to be very friendly."

8.9 "89% thought the service was very professional."

8.2 "82% said the reception staff was great."
Location

8.6 "Location is great."

9.7 "97% liked the proximity to sightseeing."

10.0 "100% enjoyed the restaurants & bars nearby."

10.0 "City centre within easy reach, said 100%."
Vibe

6.4 "Vibe was decent."
Breakfast

5.5 "Breakfast is mediocre."

5.4 "Breakfast prices were ok, according to 54%."
Room

4.1 "Rooms are not good."

1.0 "90% complained about the bathroom."

2.9 "71% said rooms were small."

3.6 "64% said rooms were dirty."

1.6 "84% thought they were poorly maintained."

0.7 "93% criticized the small bathroom."

1.2 "Air conditioning was criticized by 88%."

1.5 "85% said the bathroom was dirty."

1.7 "For 83%, the rooms looked old."

2.1 "79% had problems with the shower."
Comfort

3.9 "Not very comfortable."

2.9 "71% said rooms were small."

0.7 "93% criticized the small bathroom."

2.3 "77% thought it was too noisy."

1.2 "Air conditioning was criticized by 88%."
Cleanliness

3.9 "Not very clean."

3.6 "64% said rooms were dirty."

1.5 "85% said the bathroom was dirty."

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Overall Rating

Based on 393 reviews

Location

9.1 "Terrific location."

9.7 "97% liked the proximity to sightseeing."
Service

7.5 "Good service."

8.7 "87% found the staff to be very friendly."

8.9 "89% thought the service was very professional."
Vibe

7.0 "Good vibe."

8.9 "89% enjoyed the lobby entrance."

8.7 "87% enjoyed the friendly atmosphere."
Breakfast

5.3 "Breakfast is mediocre."
Comfort

4.4 "Not very comfortable."

3.5 "65% said rooms were small."

0.9 "Air conditioning was criticized by 91%."

2.3 "77% thought it was too noisy."
Room

3.9 "Rooms are not good."

3.4 "66% said rooms were dirty."

1.9 "81% thought they were poorly maintained."

1.7 "83% complained about the bathroom."

3.5 "65% said rooms were small."

0.9 "Air conditioning was criticized by 91%."
Cleanliness

3.9 "Not very clean."

3.4 "66% said rooms were dirty."

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Overall Rating

Based on 104 reviews

Location

8.5 "Location is great."

9.5 "95% liked the proximity to sightseeing."
Service

8.3 "Great service."

9.0 "90% found the staff to be very friendly."
Vibe

6.7 "Vibe was decent."
Cleanliness

4.3 "Not very clean."

3.8 "62% said rooms were dirty."
Comfort

4.0 "Not very comfortable."

3.1 "69% said rooms were small."

0.8 "92% criticized the small bathroom."
Room

3.5 "Rooms are not good."

3.1 "69% said rooms were small."

1.4 "86% complained about the bathroom."

3.8 "62% said rooms were dirty."

0.8 "92% criticized the small bathroom."

Overall Rating

Based on 39 reviews

Location

8.7 "Location is great."
Service

8.5 "Great service."
Comfort

4.5 "Not very comfortable."
Room

4.0 "Rooms are not good."

Hotel type

Luxury Hotel

Guests recommend this as a luxury hotel.

City Hotel

Guests say it is the perfect hotel for a city trip.

Good to know

"Pleasant entrance area"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

8.0

review from

The pool was not clean and the jacuzzi was not working. That was very disappointing. We were on a short get a way and were expecting to enjoy that.

Reviewed Sep 2016
6.2

review from

$70 for overnight parking? In the same hotel you booked the rooms? That is ridiculously expensive.

Reviewed Sep 2016
9.4

review from

We really loved the room and furniture. You can tell the hotel is very old, but they keep it up to date. The king sized bed was very comfortable and so were the pillows. Our room was very clean. There were only a few small things we didn't like. One was the air conditioner was awesome and kept the room cool, but it was very loud when it turned on. Woke me up a time or two. Also the valet is quite expensive, but that's expected down by the river walk.

Reviewed Jul 2016
10.0

review from

Perfect accommodations close to the river walk! Breakfast down at the Market can get pretty pricey for a family larger than 2.

Reviewed Jul 2016
9.1

review from

Nice dowtown location, close to the riverwalk. Room and bathroom was very small.

Reviewed Apr 2016
8.5

review from

Loved the look, location, and luxurious feel. My kids kept talking about the "fancy" hotel they were staying at! Parking. I'm not a fan of having to pay for parking, but it seems inevitable in downtown San Antonio.

Reviewed Feb 2016
8.0

review from

Location is excellent. The bar was romantic and the beds super comfortable. Check in went smoothly with Stephan. We were in an ajoining suites and people with kids next door were very loud through the door. They checked out and the next night there were two couples partying very late at night. Bad nights for sleeping!!!!!

Reviewed Feb 2016
9.7

review from

The location is fantastic. Walking distance to great restaurants and bars. Beautiful hotel. Bar 414 in their lounge very cool speakeasy feel with an old movie playing. Really cool Everything was great

Reviewed Oct 2015
10.0

review from

Beautiful glamorous Vegas like Lobby. Neat old blues lounge bar. Beautiful architecture and history. Fluffy White Bedding and Extra Pillows. Great location. 2nd Room was clean, spacious, and the AC cooled really well. Rooms on the parking garage side did not have as much Road Noise sound in the AM either. Early Morning Road Noise in 1st Room. A/C unit in first room didn't cool as well. Coasters that drink glasses sat on in first room were yellowed and yucky looking. 1st Room shower grout in window ledge needed scrubbed. Looked like mold growth. Light stain on bedding. Needed a little more vacuuming on room perimeter by bed. Average room accommodations. Disappointed no mini fridge in room to put drinks.

Reviewed Mar 2015
6.5

review from

Parking fee.

Reviewed Feb 2015
9.3

review from

The newly-renovated hotel is beautiful, extremely comforting, and very inviting. Service was prompt and friendly with no pretension. Bar was awesome and pool is nice. The room was gorgeous, bed really comfortable, and the bathroom was amazing. I had to walk a block to an affiliated hotel to do laundry and pay a nominal fee. Would have been nice to have laundry available onsite for free.

Reviewed Aug 2014
10.0

review from

everything was very clean

Reviewed Jun 2014

8.0

review from

The pool was not clean and the jacuzzi was not working. That was very disappointing. We were on a short get a way and were expecting to enjoy that.

Reviewed Sep 2016
9.4

review from

We really loved the room and furniture. You can tell the hotel is very old, but they keep it up to date. The king sized bed was very comfortable and so were the pillows. Our room was very clean. There were only a few small things we didn't like. One was the air conditioner was awesome and kept the room cool, but it was very loud when it turned on. Woke me up a time or two. Also the valet is quite expensive, but that's expected down by the river walk.

Reviewed Jul 2016
10.0

review from

Perfect accommodations close to the river walk! Breakfast down at the Market can get pretty pricey for a family larger than 2.

Reviewed Jul 2016
9.1

review from

Nice dowtown location, close to the riverwalk. Room and bathroom was very small.

Reviewed Apr 2016
8.5

review from

Loved the look, location, and luxurious feel. My kids kept talking about the "fancy" hotel they were staying at! Parking. I'm not a fan of having to pay for parking, but it seems inevitable in downtown San Antonio.

Reviewed Feb 2016
8.0

review from

Location is excellent. The bar was romantic and the beds super comfortable. Check in went smoothly with Stephan. We were in an ajoining suites and people with kids next door were very loud through the door. They checked out and the next night there were two couples partying very late at night. Bad nights for sleeping!!!!!

Reviewed Feb 2016
9.7

review from

The location is fantastic. Walking distance to great restaurants and bars. Beautiful hotel. Bar 414 in their lounge very cool speakeasy feel with an old movie playing. Really cool Everything was great

Reviewed Oct 2015
10.0

review from

Beautiful glamorous Vegas like Lobby. Neat old blues lounge bar. Beautiful architecture and history. Fluffy White Bedding and Extra Pillows. Great location. 2nd Room was clean, spacious, and the AC cooled really well. Rooms on the parking garage side did not have as much Road Noise sound in the AM either. Early Morning Road Noise in 1st Room. A/C unit in first room didn't cool as well. Coasters that drink glasses sat on in first room were yellowed and yucky looking. 1st Room shower grout in window ledge needed scrubbed. Looked like mold growth. Light stain on bedding. Needed a little more vacuuming on room perimeter by bed. Average room accommodations. Disappointed no mini fridge in room to put drinks.

Reviewed Mar 2015
9.3

review from

The newly-renovated hotel is beautiful, extremely comforting, and very inviting. Service was prompt and friendly with no pretension. Bar was awesome and pool is nice. The room was gorgeous, bed really comfortable, and the bathroom was amazing. I had to walk a block to an affiliated hotel to do laundry and pay a nominal fee. Would have been nice to have laundry available onsite for free.

Reviewed Aug 2014
10.0

review from

everything was very clean

Reviewed Jun 2014

6.2

review from

$70 for overnight parking? In the same hotel you booked the rooms? That is ridiculously expensive.

Reviewed Sep 2016
6.5

review from

Parking fee.

Reviewed Feb 2015

Sheraton Gunter Hotel San Antonio

$142+

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Recent Reviews