Hotel Valencia Riverwalk, San Antonio Hotels from $186

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Overall Rating

Based on 1,803 reviews

Bar and Beverages

9.3 "Incredible bar."
Location

8.8 "Location is great."
Service

8.5 "Great service."
Vibe

8.1 "Vibe was good."
Amenities

7.5 "Good amenities."
Breakfast

6.5 "Breakfast is mediocre."
Room

6.2 "Rooms are ok."
WiFi

5.4 "Internet is average."
Value for money

4.5 "Value below average."

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Overall Rating

Based on 1,153 reviews

Bar and Beverages

9.4 "Incredible bar."

9.2 "Lovely bar service, according to 92%."
Location

8.8 "Location is great."

9.3 "93% liked the proximity to sightseeing."
Service

8.1 "Great service."

9.4 "94% found the staff to be very friendly."

7.5 "75% were impressed by the valet service."

7.4 "74% were happy with the room service."

9.2 "Lovely bar service, according to 92%."
Breakfast

6.8 "Breakfast is mediocre."
Comfort

6.5 "Average comfort."

5.9 "For only 59%, the noise level was all right."
Cleanliness

6.1 "Average cleanliness."

5.2 "Only 52% said rooms were clean enough."
Room

5.7 "Rooms are ok."

5.2 "Only 52% said rooms were clean enough."
Value for money

4.2 "Value below average."

1.9 "The price was too high for 81%."

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Overall Rating

Based on 468 reviews

Location

8.6 "Location is great."

9.1 "91% liked the proximity to sightseeing."
Vibe

8.4 "Vibe was good."

8.7 "87% enjoyed the friendly atmosphere."

9.6 "96% said it was a stylish hotel."
Service

8.1 "Great service."

9.0 "90% found the staff to be very friendly."

7.2 "72% said the reception staff was great."

7.5 "75% were impressed by the valet service."

7.4 "74% thought the service was very professional."
Cleanliness

6.7 "Average cleanliness."

6.0 "Only 60% said rooms were clean enough."
Comfort

6.3 "Average comfort."

6.2 "For only 62%, the noise level was all right."

6.5 "Only 65% said rooms were big enough."
Room

5.4 "Rooms are ok."

6.5 "Only 65% said rooms were big enough."

6.0 "Only 60% said rooms were clean enough."
Value for money

4.6 "Value below average."

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Overall Rating

Based on 144 reviews

Location

8.8 "Location is great."
Service

8.5 "Great service."

9.3 "93% found the staff to be very friendly."
Vibe

8.0 "Vibe was good."

8.8 "88% enjoyed the friendly atmosphere."
Comfort

7.1 "High comfort."

7.2 "72% thought rooms were spacious."

7.5 "75% said the beds were comfortable."
Room

6.6 "Rooms are ok."
Value for money

4.6 "Value below average."

Overall Rating

Based on 36 reviews

Location

9.0 "Terrific location."
Service

7.5 "Good service."
Comfort

7.3 "High comfort."
Room

6.2 "Rooms are ok."
Value for money

4.2 "Value below average."

Hotel type

Romantic Hotel

Guests say the hotel is perfect for a romantic getaway.

Good to know

"Comfortable beds"

"Great valet service"

"Friendly atmosphere"

"Friendly service"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

9.7

review from

We really appreciated the location of the hotel, it was really convenient in that sense, it was within walking distance to many attractions and restaurants. The staff was also really friendly. Almost everything was perfect, but it would have been nice to have a mini fridge in the room to store our own food and drinks. Also one of our beds was squeaky and that made it uncomfortable to sleep on so better beds would have been nice.

Reviewed Jul 2016
10.0

review from

I liked the friendliness of the staff, the attentiveness of the staff always willing to help. Hilda the housekeeper kept the room cleanliness very well and orderly. I am happy with my experience. It was a great location right on the river walk.

Reviewed Jul 2016
10.0

review from

Location was great Kind of dark interior needs brightening.

Reviewed Feb 2016
10.0

review from

The staff and the place are great !

Reviewed Jan 2016
6.8

review from

Great location since we could walk a block and a half to the majestic theater. Beautiful room, nice view, but the restaurant was closed for dinner and the breakfast was $63 dollars. Great location since we could walk a block and a half to the majestic theater. Beautiful room, nice view, but the restaurant was closed for dinner and the breakfast was $63 dollars.

Reviewed Jan 2016
3.7

review from

Staff was unprofessional. Check in was at 3, we got there at 7 and the room still wasnt ready. While we waited for 45 minutes we had to get dressed in the public restroom and my girlfriend had to straighten her hair in the hallway because there was no outlets in the restroom. After we finally got our room we had to rush to the spurs gsme that we had planned and ended up missing the first quarter all because of the staff at the hotel. We decided to switch hotels the next day. Other than that the hotel was really nice looking.

Reviewed Dec 2015
5.7

review from

Bed was comfortable Bed corners are very dangerous, I end up with bruises because bed woods expand from mattress and you can hit your legs easily unless you are very careful. I had the opportunity to talk to other guests and they complain about the same dangerous corners. Bathroom have to many gabs on counter and your personal products can fall while cleaning is happening and you will never find them. If your leave something you have to go to a website to file lost and found. That is very far from what is the main reason of hotels, customer service...... Very poor in that part. Most rooms the city view is the windows of the next building.

Reviewed Jul 2015
10.0

review from

Everything was great. The staff are all amazing and go above and beyond to make your stay even better. I will definitely be coming back. The only thing that was annoying was how exspensive the things were in your room mini bar.

Reviewed Jun 2015
9.7

review from

We waited 30 minutes for our car after check out. CALL AHEAD...way ahead!

Reviewed May 2015
10.0

review from

We have traveled often and frequently. We arrived and found that the best service, ambience, and dining was apparent. Our room was perfect, room for our luggage, etc. Can't wait to return.

Reviewed Nov 2014
9.4

review from

Great hotel overall. I rated it down because the valet situation gave me hell a few times. Give yourself plenty of time for valet to get your car, especially when it's raining.

Reviewed Nov 2014
8.5

review from

We had nothing but trouble with Kayak and Getaroom. The Getaroom staff, in fact, was terrible. I will never use Kayak or Getaroom ever again. The Valencia was great, though. Wonderful staff.

Reviewed Oct 2014
5.3

review from

The location was the only thing good about the hotel. 5 min from the down town riverwalk Do I have enough space. Let's see. First off the room looked nothing like any of the photos. The room was void of any color, decorations, furnishings or character. It was no where near a $200 a night room. From to moment you arrive you are on your own to unload your bags, drag them in the hotel and then hopefully find the lobby to check in. Which is on the second floor. Everything is expencive like you would expect but their is little to no staff to help you. I would never stay at this hotel again.

Reviewed Sep 2014
8.6

review from

The lobby was lovely, the bar was nice, and the hotel was right on the Riverwalk. Table lamp on the floor. Already opened $6 water bottle in the mini bar, expired food in the mini bar, windows only opened a few inches due to poor bench placement. No table for sitting, only a bed. I think this room was a poor representation of the hotel, but it needs to be addressed regardless!

Reviewed Aug 2014

9.7

review from

We really appreciated the location of the hotel, it was really convenient in that sense, it was within walking distance to many attractions and restaurants. The staff was also really friendly. Almost everything was perfect, but it would have been nice to have a mini fridge in the room to store our own food and drinks. Also one of our beds was squeaky and that made it uncomfortable to sleep on so better beds would have been nice.

Reviewed Jul 2016
10.0

review from

I liked the friendliness of the staff, the attentiveness of the staff always willing to help. Hilda the housekeeper kept the room cleanliness very well and orderly. I am happy with my experience. It was a great location right on the river walk.

Reviewed Jul 2016
10.0

review from

Location was great Kind of dark interior needs brightening.

Reviewed Feb 2016
10.0

review from

The staff and the place are great !

Reviewed Jan 2016
10.0

review from

Everything was great. The staff are all amazing and go above and beyond to make your stay even better. I will definitely be coming back. The only thing that was annoying was how exspensive the things were in your room mini bar.

Reviewed Jun 2015
9.7

review from

We waited 30 minutes for our car after check out. CALL AHEAD...way ahead!

Reviewed May 2015
10.0

review from

We have traveled often and frequently. We arrived and found that the best service, ambience, and dining was apparent. Our room was perfect, room for our luggage, etc. Can't wait to return.

Reviewed Nov 2014
9.4

review from

Great hotel overall. I rated it down because the valet situation gave me hell a few times. Give yourself plenty of time for valet to get your car, especially when it's raining.

Reviewed Nov 2014
8.5

review from

We had nothing but trouble with Kayak and Getaroom. The Getaroom staff, in fact, was terrible. I will never use Kayak or Getaroom ever again. The Valencia was great, though. Wonderful staff.

Reviewed Oct 2014
8.6

review from

The lobby was lovely, the bar was nice, and the hotel was right on the Riverwalk. Table lamp on the floor. Already opened $6 water bottle in the mini bar, expired food in the mini bar, windows only opened a few inches due to poor bench placement. No table for sitting, only a bed. I think this room was a poor representation of the hotel, but it needs to be addressed regardless!

Reviewed Aug 2014

6.8

review from

Great location since we could walk a block and a half to the majestic theater. Beautiful room, nice view, but the restaurant was closed for dinner and the breakfast was $63 dollars. Great location since we could walk a block and a half to the majestic theater. Beautiful room, nice view, but the restaurant was closed for dinner and the breakfast was $63 dollars.

Reviewed Jan 2016

3.7

review from

Staff was unprofessional. Check in was at 3, we got there at 7 and the room still wasnt ready. While we waited for 45 minutes we had to get dressed in the public restroom and my girlfriend had to straighten her hair in the hallway because there was no outlets in the restroom. After we finally got our room we had to rush to the spurs gsme that we had planned and ended up missing the first quarter all because of the staff at the hotel. We decided to switch hotels the next day. Other than that the hotel was really nice looking.

Reviewed Dec 2015
5.7

review from

Bed was comfortable Bed corners are very dangerous, I end up with bruises because bed woods expand from mattress and you can hit your legs easily unless you are very careful. I had the opportunity to talk to other guests and they complain about the same dangerous corners. Bathroom have to many gabs on counter and your personal products can fall while cleaning is happening and you will never find them. If your leave something you have to go to a website to file lost and found. That is very far from what is the main reason of hotels, customer service...... Very poor in that part. Most rooms the city view is the windows of the next building.

Reviewed Jul 2015
5.3

review from

The location was the only thing good about the hotel. 5 min from the down town riverwalk Do I have enough space. Let's see. First off the room looked nothing like any of the photos. The room was void of any color, decorations, furnishings or character. It was no where near a $200 a night room. From to moment you arrive you are on your own to unload your bags, drag them in the hotel and then hopefully find the lobby to check in. Which is on the second floor. Everything is expencive like you would expect but their is little to no staff to help you. I would never stay at this hotel again.

Reviewed Sep 2014

Hotel Valencia Riverwalk

$186+

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