Best Western Plus Hacienda Hotel Old Town

The hotel offers a heated swimming pool and spa, the Old Town Tequila Factory Restaurant & Cantina, and complimentary WiFi, a microwave, refrigerator, in-room safe, and private balcony or shared courtyard in each room.

The hotel is conveniently located near San Diego’s best attractions, with easy access to Old Town, San Diego Convention Center, small boutiques, and plenty of dining options. It is also a short drive away from SeaWorld San Diego and near neighborhoods like Ocean Beach, Mission Hills, and Sunset Cliffs.

Guests have praised the hotel for being very clean and well-kept, with spacious and comfortable rooms. However, some guests have mentioned that the rooms smelled musty and that the furniture seemed outdated.

While the hotel offers parking, some guests have expressed concerns about the parking situation, mentioning that it was stressful and that there were additional charges for parking.

Guests have described the beds as comfortable and the rooms as spacious, but some have mentioned that the beds seemed old and sagging, leading to discomfort.

Consider staying on the plaza level for better parking access and closer proximity to downtown.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests experienced noise disturbances from housekeeping staff knocking on doors early in the morning. If sensitive to noise, it may be beneficial to communicate preferences with the staff.

Some guests found the rooms to be outdated and in need of renovation. Consider requesting a renovated room or inquiring about the room's condition before booking.

The hotel has multiple buildings, and some guests found it challenging to navigate the property. It's advisable to inquire about building locations and accessibility, especially for guests with mobility concerns.

Guests with larger vehicles found the parking to be tight and challenging. It's recommended to inquire about parking options and potential limitations based on vehicle size.

Some guests noted limited restaurant hours, which may impact dining options. It's advisable to check the restaurant hours in advance to plan dining arrangements accordingly.

Several guests mentioned the presence of numerous stairs, which could be challenging for individuals with mobility issues or heavy luggage. Consider this factor when making a reservation.

Some guests reported musty smells in the rooms. It's advisable to inquire about room conditions and request accommodations to address any sensitivity to odors.

Some guests experienced issues with amenities such as ice makers and air conditioning. It's recommended to inquire about the functionality of amenities to ensure a comfortable stay.