Cons (-) renovations without discount outrageous parking fees without letting customers know charged me double on pet deposit
4 stars
DoubleTree by Hilton San Diego/Del Mar
11915 El Camino Real, San Diego, CA 92130-2539, United States
San Diego, CA
See location+1 858 481 5900Photos of DoubleTree by Hilton San Diego/Del Mar
Overview
The DoubleTree by Hilton San Diego-Del Mar is just 17 miles from San Diego Airport, and close to plenty of beaches and world-class golf courses. Also nearby, guests will find the San Diego Zoo, Sea World, Del Mar Race Track, and Old Town San Diego. Parking is available at this hotel for a daily fee. This is a pet-friendly hotel. Smoking is not permitted in the building. The front desk is available 24 hours a day and can provide tour and ticket assistance.
The DoubleTree by Hilton San Diego-Del Mar hotel offers 5,800 square feet of meeting and event space with event planning assistance available. Complimentary hotel-wide WiFi is provided for guests, along with complimentary cookies on arrival and a complimentary breakfast. There is a resort-style swimming pool and a fitness center for guest use. There is also a restaurant and a bar that features a terrace overlooking the pool area.
There are a total of 224 guest rooms and suites at this hotel, including accessible guest rooms. The hotel also offers a business center for guest use. There is a snack shop, a bar, and a lounge at this hotel. The hotel provides room service, laundry and dry cleaning service, baggage storage, and a gift shop. All of the guest rooms include signature Hilton beds and bedding, flat-screen TVs with premium channels, a desk, coffee and tea service, and private bathrooms with modern furnishings and complimentary toiletries. Upgraded suites offer additional living space and premium amenities. There are also limited connecting rooms at this hotel.
Latest deals for DoubleTree by Hilton San Diego/Del Mar
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at DoubleTree by Hilton San Diego/Del Mar
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
General
- Family rooms
- Seating area
- Living room
- Hardwood or parquet floors
- Interconnected room(s) available
- Sofa
- Telephone
- Pool view
- Storage available
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Hypoallergenic
- No smoking
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
- Dining table
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Streaming service
- TV
Things to do
- Gift shop
- Beach access
- Board games/puzzles
- Golf
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Parking (surcharge)
- Private parking
Outdoor
- Terrace/Patio
- Garden
Health and safety
- Daily housekeeping
- Safe
Workspace
- Desk
Family friendly
- Child pool
Fitness
- Fitness center
Reviews of DoubleTree by Hilton San Diego/Del Mar
7.6
Good
1442 verified ratings
Wonderful
531
Very good
226
Good
181
Okay
107
Fair
131
Mediocre
73
Poor
193
Summary of reviews
Guests say
Guests are generally unhappy with the hotel's service, describing it as poor and unfriendly, with specific complaints about the shuttle service and difficulty in reaching the front desk. However, the location is praised for being convenient for travel plans, and the cleanliness of the hotel is positively noted. Parking fees are a common complaint, with guests feeling that the parking is not adequate and adds unnecessary costs to their stay.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
7.6 out of 10
63 reviews
7.3 out of 10
10 reviews
All reviews
Cons (-) Manager was really rude and they gave away our reservation so we had to book another hotel
Pros (+) Hotel was very accommodating to our needs. Overall a very nice comfortable place to stay. I would definitely come back again. Pool was nice and heated during the cold weather, kids enjoyed the pool and spa.
Pros (+) Got a very good room, private and comfy. Looks like a business hotel, but we had no problem feeling great on our romantic getaway. One small hiccup, found a plastic bottle on our last day under the bed.
Pros (+) Location
Cons (-) Rooms not updated. Did not have first aid items. Parking not included. Internet slow.
Pros (+) Room was very clean, roomy, and comfortable. The bed was just right. Very quiet and relaxing. Good value for the money.
Cons (-) We didn't like having to pay for parking. There was not a refrigerator in the room and breakfast was too expensive for us.
Pros (+) Nice hotel good location
Pros (+) The hotel is clean and the bed was comfortable.
Cons (-) Parking is an extra cost per day! To self park your own car in a mostly empty lot. There is no refrigerator, but they can bring one to your room for an extra cost. There is no microwave. There is nothing special about this hotel. I wouldn't recommend it to anyone unless they were visiting one of the surrounding businesses and someone else was reimbursing the trip.
Cons (-) Not that great
Cons (-) Location. Service. View. Cost.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a resort-style swimming pool, a fitness center, and a restaurant with a terrace overlooking the pool area. Additionally, guests receive complimentary cookies on arrival and a complimentary breakfast.
What can I expect from the hotel's customer service?
Guests have praised the front desk staff for being excellent and superb. The hotel also provides 24-hour front desk service and offers tour and ticket assistance.
Is parking available at the hotel?
Yes, parking is available at the hotel for a daily fee. However, some guests have expressed concerns about the parking fees, suggesting that they should be included in the stay.
What is the quality of the beds at the hotel?
The guest rooms include signature Hilton beds and bedding, which have been positively mentioned for their comfort. However, some guests have expressed concerns about the lack of a fridge in the room and the absence of extra blankets.
When is the best time to visit the hotel?
The high season is in July, and the low season is in December. It's important to note that some guests have experienced challenges with amenities such as heating and hot water during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the pool area comes highly recommended.
Consider Bringing Your Pet
This hotel is pet-friendly, so if you're traveling with a furry friend, this could be a great option for you.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, including Torrey Pines State Natural Reserve, La Jolla Cove, and the San Diego Zoo. Take advantage of the hotel's location to explore these nearby sights.
Be Mindful of Parking Fees
Some guests found the daily parking fee to be a downside. Consider this additional cost when planning your stay.
Check Room Amenities
While the rooms offer signature Hilton beds and bedding, some guests were disappointed by the lack of a microwave and a fridge. Consider this when planning your stay, especially for longer visits.
Enjoy the Outdoor Spaces
Guests appreciated the outdoor pool, fire pits, and patio area. Take advantage of these spaces for relaxation and leisure during your stay.
Consider Room Upgrades
Upgraded suites offer additional living space and premium amenities. If you're looking for a more luxurious experience, consider opting for one of these suites.
Take Advantage of Complimentary Services
The hotel offers complimentary breakfast and cookies on arrival. Make sure to indulge in these offerings during your stay.
Accessibility Features
The hotel offers accessible rooms and increased accessibility features, making it a good option for guests with mobility needs.
Plan Events with Assistance
If you're planning an event, the hotel offers 5,800 square feet of meeting and event space with event planning assistance available.
Location
11915 El Camino Real, San Diego, CA 92130-2539
What's nearby
- Qualcomm3.7 mi
- University of California, San Diego3.9 mi
- La Jolla Playhouse4.5 mi
- La Jolla Shores5.5 mi
- Marine Corps Air Station Miramar7.7 mi
- Mission Beach11.2 mi
- University of San Diego11.6 mi
- SeaWorld San Diego11.8 mi
- Old Town San Diego State Historic Park12.7 mi
- Marine Corps Recruit Depot13.6 mi
- Naval Training Center San Diego13.9 mi
- San Diego State University14.6 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about DoubleTree by Hilton San Diego/Del Mar
Low season | March |
|---|---|
High season | January |
Average price (weeknight) | $189 |
Average price (weekend night) | $184 |
When to book a room at DoubleTree by Hilton San Diego/Del Mar
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at DoubleTree by Hilton San Diego/Del Mar
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Value for money | 7.6 |
|---|---|
Distance to city center | 15.9 mi |
Nearest Airport | San Diego Carlsbad-Palomar |
Distance to airport | 13.5 mi |