|Value for money||5.5|
|Distance to city center||0.7 mi|
|Nearest Airport||San Francisco|
|Distance to airport||11.3 mi|
|"Friendly staff, clean and cozy rooms."||(in 37 reviews)|
|"Nice staff and Clean room!."||(in 41 reviews)|
|"breakfast was awesome!"||(in 5 reviews)|
|"Old building not the best neighborhood"||(in 11 reviews)|
|"Woke up a lot to sirens"||(in 9 reviews)|
|"Room was disgusting."||(in 30 reviews)|
|art deco style||in 4 reviews|
|bed was comfortable||in 10 reviews|
|biggest issue||in 5 reviews|
|check in early||in 3 reviews|
|civic center||in 15 reviews|
|continental breakfast||in 23 reviews|
|downtown sf||in 11 reviews|
|free parking||in 59 reviews|
|homeless people||in 20 reviews|
|hotel old furnitures||in 3 reviews|
|lamp as no electrical||in 7 reviews|
|music hear||in 6 reviews|
|old building||in 22 reviews|
|room was dirty||in 143 reviews|
|sketchy neighborhood||in 21 reviews|
|staff was friendly||in 88 reviews|
|tenderloin area||in 12 reviews|
|union square||in 12 reviews|
|walls are paper||in 18 reviews|
|windows open||in 11 reviews|
One step up from a condemned building
The lobby was tastefully decorated
The room has a musky wet dog smell. The source: visable mold on walls and in bathroom. Complained to front desk and was informed 'no refunds' and only other available room was with a TWIN size bed. What hotel has a twin size bed?! Tried that room, same smell but not as strong. Suspicious, I checked around bed and found evidence of bed bugs. Thankfully we had not unpacked. Informed front desk about these health hazards and ended up going to another hotel. I paid two hotels for the same nights stay. Disgusted by the lack of concern by Embassy hotel, especially no refund policy. I hope they use their scam money to decontaminate the hotel
Worth it to spend a little more to get a hotel in a nicer neighborhood
Cheap, in downtown, gated lot for parking
outskirts of rough neighborhood, my family was uncomfortable walking around at night. Staff seemed friendly or aloof, depending on who was there. Elevator works only when all doors on all floors are closed, so you might have to take stairs. $30 parking/night
The Art Decorated rooms were pretty and esthetically pleasing to the artistic eye, but that's it.
Pretty much everything else. Hotel advertises parking, a play structure for kids, air conditioning, a restaurant, and bar and lounge. Let's start with the play structure. Is it on the same block? Yes. Is it theirs? No. Is it nice? No. Is it una neighborhood you'd want to take your kids to play? Hell no! Then there's the non existent air conditioning. Hotel doesn't have it. Bathrooms don't even have exhaust fans... The restaurant? Not theirs either. It's just nearby. And don't get in late because it closes at ten. The bar and lounge is not theirs either. It's just next door. Although the as makes it seems like all of this is part of their hotel. All they have is a cafe open until 2pm. The worst part is the parking. Add says they have parking. They don't. Here's the best part. They said, "There is a parking area connected to the back of our hotel. But it's not ours and we are not affiliated. It's $35 per night. You can pay that to us here. We have a video camera on it that I can see from OUR front desk. We can open the gate from here for you. And you can walk into the back of our hotel from the parking. Oh, you have an SUV? That will be $45 then for oversized parking." WHAT? ARE YOU KIDDING ME?! That sounds awfully affiliated for non-affiliated. Sure seems like you're charging people $30-45 for overnight parking and pretending its someone else. And it was full of SUVs. We rented three rooms for eight people totalling in the $700-800 range and you seriously wanted an extra$45 to park our damn car? When we complained about all this, the staff was EXTREMELY rude. After a great deal of arguing, he told us the manager would be in in the morning and we could "take it up with him". Yeah, guess who "wasn't in" when we came down at 9:30? Save yourself a nightmare. DO NOT STAY HERE!!!
Subway soda left in my room upon arrival.
Good value in a reasonably good location
Walking distance to Symphony and Opera halls as well as the civic center. Staff were very friendly and helpful. Good value. Clean.
It is not in a bad neighborhood but very near a bad neighborhood.
Not quite like the picture
They staff was courteous at all times. The windows opened fully and let in a fantastic breeze. The beds were comfy and had blankets with enough heft to be soothing. The extra pillows where easy to find. The bed, nightstand, desk, dresser were beautiful, authentic, intact, and matched vintage pieces that I would have taken home with me and been very proud to display in a guest room. It had a very vintage feel that harkened to old fashioned glamor.
We got our room key and went to our room to find it still being cleaned. Our reservation was for 3, but only had 2 sets of towels. The shower curtain didn't contain water. The windows didn't have screens. The bedside lamp lacked an outlet, but looked nice on the table. We had to leave early, apparently our walking (quietly, we aren't totally inconsiderate) was too much for the room below us, and she knocked on our door to tell us as much. The steam radiator was less than 6 inches from the head of the bed, it was on full blast, there were no instructions for use anywhere. The space between the edge of the bed and the desk wasn't enough to pass between without turning sideways. The area of town is sketchy at best, but that's my fault for not researching fullly. The was no parking. After paying valet, trying to access the building from the parking lot to get our things was 1) completely un assisted, no bellhop, no trolley, but that also means I didn't have to tip. 2) required walking through the bowels of the building through a contorted, narrow hallway, past the bins, across a lose grate down a sandbagged path into a gated valet lot. They did try to at least disguise the bins with some wonderful displays of jades and succulents that are obviously well tended and treasured by someone. Nothing was intolerable, there's very little the hotel can do about the downtown noise and hustle or the surrounding environment. I might stay there by myself for a thrifty weekend get away if I had plans to only need a place to lay my head, but I wouldn't bring my daughter back there again. Ever.
the rooms didn't smell good. There was a lot of noise in the alley and in the next rooms.
Very basic hotel in a convenient location.
Good location, good price.
Bare bones. You get a room and a bathroom and that's about it. I usually see a room as a place to sleep, so it didn't bother me too much, but I could see how other people might be unhappy. No AC, no coffee machine, small room, old building, old plumbing.
Nice hotel for the price
The hotel is centrally located near everything. The staff is nice and the facility is kept clean.
No AC; and, we had to sleep with the windows open. While sleeping with the windows open is not bad, we had to put up with the noisy city life.
We were sight seeing and Bill gave us excellent advise on how to see the city. We had a late flight out of town and we were able to travel around town until early evening and they kept our luggage and arranged for our transportation to the airport.
I liked the location for travel purposes, however the tv in our room did not work. Took a little complaining before we were relocated.
I burnt my leg taking a shower. I was cold. There was no central heating so I took a hot shower. The hotel said hey would refund me one night stay and have not done so. I spoke to bill and Mary and nothing. I'm very upset
By far the worst hotel I have ever stayed in. Don't stay here!!!!!!!!!
The private party at the bar with the loud music made for a horrible stay. It was impossible to sleep and the walls trembled from the noise. When we called the front desk, they said there was nothing they could do because the private party had a permit. I cancelled our 2nd night there.
the hotel was located w/in a 10 minute walk of the law school facilities and of a restaurant in which I had to appear.
the faciliy seemed two-star, not three. one door of the TV cabinet was off the hinges. only about half the TV channels came through because of satellite problems.
Apart from the fact that there was free parking I liked nothing about this hotel. It was absolutely terrible. Do not stay here.
It was dirty, has not been updated since the 70's. There were rats squeaking outside my window during the night. There was hair in the shower from the previous guest. The remote control did not work and we did mention this but nobody did anything. Coffee was undrinkable, bread and muffins stale and the bar area very dark - probably a good thing that you could not see how dirty and unkept everything was.
It was an interesting old building. In decent shape. Fairly well kept.
Please write at least 15 words
It took 40 minutes to check in at Midnight. Room could not be more basic or spartan. Still, was clean.
It' doog to stay this hotel with this price range with breakfast and free parking. Staff is kind. Room itself is old but clean. Room inside is almost like Marriot but the out side room is just a price range of th9is hotel. Just 2 blocks from the civic center and civic center is worth to visit. Load to east is little bit messy and not recomended to walk but it OK to go south to Civic Center and trun left when ever you got to the south. If you travel by car, the hotel is nice and is recomended.
The room was very well furnished and comfortable.
The room was clean and the bed was very comfortable.
old hotel, badly neeed improvments
With a stay at Embassy Hotel, you'll be centrally located in San Francisco, steps from Van Ness Avenue and 6 minutes by foot from Asian Art Museum of San Francisco. Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Based on 555 reviews
Value for money
Policies vary by room type and provider.
Tenderloin is known for: foodies, graffiti, diversityMore
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|San Francisco||11.3 mi|
|San Francisco (Civic Center), California||0.4 mi|
|San Francisco (Conv Ctr), California||0.9 mi|