Embassy Hotel

5.9
Okay

Based on 555 reviews
 
610 Polk Street, San Francisco, CA 94102, United States
  +1 415 673 1404
Embassy Hotel - San Francisco, CA
Check-in
Check-out
Compare vs. KAYAK |
KAYAK $115
Expedia $117
KAYAK $117
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Good to know

Value for money 5.5
Distance to city center 0.7 mi
Location rating 5.8
Nearest Airport San Francisco
Distance to airport 11.3 mi

Rooms

Check-in
Check-out

Deluxe Rooms

$117+

Photo
Bed Type
Provider
Nightly
IMAGE
King bed
$117 per night
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King bed
$117 per night
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King bed
$120 per night
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Double bed
$151 per night
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Double bed
$154 per night

Double Rooms

$131+

Photo
Bed Type
Provider
Nightly
IMAGE
Double bed
$131 per night
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Double bed
$150 per night
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Double bed
$156 per night
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Unknown
$167 per night

King Rooms

$120+

Photo
Bed Type
Provider
Nightly
IMAGE
King bed
$120 per night
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King bed
$124 per night
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King bed
$129 per night
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Unknown
$135 per night
IMAGE
King bed
$138 per night
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Unknown
$145 per night
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King bed
$196 per night

Standard Rooms

$123+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$123 per night
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Unknown
$176 per night
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Unknown
$180 per night
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Unknown
$226 per night

Reviews

Pros

Cons

Traveler rating

52
99
104
64
14

Time of year

Traveler type

Show reviews that mention

+
art deco style in 4 reviews
bed was comfortable in 10 reviews
biggest issue in 5 reviews
check in early in 3 reviews
civic center in 15 reviews
continental breakfast in 23 reviews
downtown sf in 11 reviews
free parking in 59 reviews
homeless people in 20 reviews
hotel old furnitures in 3 reviews
lamp as no electrical in 7 reviews
music hear in 6 reviews
old building in 22 reviews
room was dirty in 143 reviews
sketchy neighborhood in 21 reviews
staff was friendly in 88 reviews
tenderloin area in 12 reviews
union square in 12 reviews
walls are paper in 18 reviews
windows open in 11 reviews
  • Poor
    Mar 2018
    2.0

    One step up from a condemned building

    The lobby was tastefully decorated

    The room has a musky wet dog smell. The source: visable mold on walls and in bathroom. Complained to front desk and was informed 'no refunds' and only other available room was with a TWIN size bed. What hotel has a twin size bed?! Tried that room, same smell but not as strong. Suspicious, I checked around bed and found evidence of bed bugs. Thankfully we had not unpacked. Informed front desk about these health hazards and ended up going to another hotel. I paid two hotels for the same nights stay. Disgusted by the lack of concern by Embassy hotel, especially no refund policy. I hope they use their scam money to decontaminate the hotel

  • Okay
    Jul 2017
    5.1

    Worth it to spend a little more to get a hotel in a nicer neighborhood

    Cheap, in downtown, gated lot for parking

    outskirts of rough neighborhood, my family was uncomfortable walking around at night. Staff seemed friendly or aloof, depending on who was there. Elevator works only when all doors on all floors are closed, so you might have to take stairs. $30 parking/night

  • Mediocre
    Jun 2017
    2.8

    Awful

    The Art Decorated rooms were pretty and esthetically pleasing to the artistic eye, but that's it.

    Pretty much everything else. Hotel advertises parking, a play structure for kids, air conditioning, a restaurant, and bar and lounge. Let's start with the play structure. Is it on the same block? Yes. Is it theirs? No. Is it nice? No. Is it una neighborhood you'd want to take your kids to play? Hell no! Then there's the non existent air conditioning. Hotel doesn't have it. Bathrooms don't even have exhaust fans... The restaurant? Not theirs either. It's just nearby. And don't get in late because it closes at ten. The bar and lounge is not theirs either. It's just next door. Although the as makes it seems like all of this is part of their hotel. All they have is a cafe open until 2pm. The worst part is the parking. Add says they have parking. They don't. Here's the best part. They said, "There is a parking area connected to the back of our hotel. But it's not ours and we are not affiliated. It's $35 per night. You can pay that to us here. We have a video camera on it that I can see from OUR front desk. We can open the gate from here for you. And you can walk into the back of our hotel from the parking. Oh, you have an SUV? That will be $45 then for oversized parking." WHAT? ARE YOU KIDDING ME?! That sounds awfully affiliated for non-affiliated. Sure seems like you're charging people $30-45 for overnight parking and pretending its someone else. And it was full of SUVs. We rented three rooms for eight people totalling in the $700-800 range and you seriously wanted an extra$45 to park our damn car? When we complained about all this, the staff was EXTREMELY rude. After a great deal of arguing, he told us the manager would be in in the morning and we could "take it up with him". Yeah, guess who "wasn't in" when we came down at 9:30? Save yourself a nightmare. DO NOT STAY HERE!!!

  • Okay
    May 2017
    4.8

    Subway soda left in my room upon arrival.

  • Good
    Apr 2017
    7.4

    Good value in a reasonably good location

    Walking distance to Symphony and Opera halls as well as the civic center. Staff were very friendly and helpful. Good value. Clean.

    It is not in a bad neighborhood but very near a bad neighborhood.

  • Mediocre
    Mar 2017
    3.7

    Not quite like the picture

    They staff was courteous at all times. The windows opened fully and let in a fantastic breeze. The beds were comfy and had blankets with enough heft to be soothing. The extra pillows where easy to find. The bed, nightstand, desk, dresser were beautiful, authentic, intact, and matched vintage pieces that I would have taken home with me and been very proud to display in a guest room. It had a very vintage feel that harkened to old fashioned glamor.

    We got our room key and went to our room to find it still being cleaned. Our reservation was for 3, but only had 2 sets of towels. The shower curtain didn't contain water. The windows didn't have screens. The bedside lamp lacked an outlet, but looked nice on the table. We had to leave early, apparently our walking (quietly, we aren't totally inconsiderate) was too much for the room below us, and she knocked on our door to tell us as much. The steam radiator was less than 6 inches from the head of the bed, it was on full blast, there were no instructions for use anywhere. The space between the edge of the bed and the desk wasn't enough to pass between without turning sideways. The area of town is sketchy at best, but that's my fault for not researching fullly. The was no parking. After paying valet, trying to access the building from the parking lot to get our things was 1) completely un assisted, no bellhop, no trolley, but that also means I didn't have to tip. 2) required walking through the bowels of the building through a contorted, narrow hallway, past the bins, across a lose grate down a sandbagged path into a gated valet lot. They did try to at least disguise the bins with some wonderful displays of jades and succulents that are obviously well tended and treasured by someone. Nothing was intolerable, there's very little the hotel can do about the downtown noise and hustle or the surrounding environment. I might stay there by myself for a thrifty weekend get away if I had plans to only need a place to lay my head, but I wouldn't bring my daughter back there again. Ever.

  • Mediocre
    Nov 2016
    2.8

    the rooms didn't smell good. There was a lot of noise in the alley and in the next rooms.

  • Good
    Nov 2016
    6.5

    Very basic hotel in a convenient location.

    Good location, good price.

    Bare bones. You get a room and a bathroom and that's about it. I usually see a room as a place to sleep, so it didn't bother me too much, but I could see how other people might be unhappy. No AC, no coffee machine, small room, old building, old plumbing.

  • Good
    Oct 2016
    8.0

    Nice hotel for the price

    The hotel is centrally located near everything. The staff is nice and the facility is kept clean.

    No AC; and, we had to sleep with the windows open. While sleeping with the windows open is not bad, we had to put up with the noisy city life.

  • Excellent
    Aug 2016
    10.0

    Extremely Helpful

    We were sight seeing and Bill gave us excellent advise on how to see the city. We had a late flight out of town and we were able to travel around town until early evening and they kept our luggage and arranged for our transportation to the airport.

  • Okay
    Jul 2016
    5.4

    I liked the location for travel purposes, however the tv in our room did not work. Took a little complaining before we were relocated.

  • Poor
    Jul 2016
    2.0

    Nothing

    I burnt my leg taking a shower. I was cold. There was no central heating so I took a hot shower. The hotel said hey would refund me one night stay and have not done so. I spoke to bill and Mary and nothing. I'm very upset

  • Mediocre
    Oct 2010
    2.3

    By far the worst hotel I have ever stayed in. Don't stay here!!!!!!!!!

    The private party at the bar with the loud music made for a horrible stay. It was impossible to sleep and the walls trembled from the noise. When we called the front desk, they said there was nothing they could do because the private party had a permit. I cancelled our 2nd night there.

  • Good
    Oct 2010
    6.3

    the hotel was located w/in a 10 minute walk of the law school facilities and of a restaurant in which I had to appear.

    the faciliy seemed two-star, not three. one door of the TV cabinet was off the hinges. only about half the TV channels came through because of satellite problems.

  • Mediocre
    Oct 2010
    2.3

    Apart from the fact that there was free parking I liked nothing about this hotel. It was absolutely terrible. Do not stay here.

    It was dirty, has not been updated since the 70's. There were rats squeaking outside my window during the night. There was hair in the shower from the previous guest. The remote control did not work and we did mention this but nobody did anything. Coffee was undrinkable, bread and muffins stale and the bar area very dark - probably a good thing that you could not see how dirty and unkept everything was.

  • Okay
    Oct 2010
    5.7

    It was an interesting old building. In decent shape. Fairly well kept.

  • Mediocre
    Sep 2010
    3.0

    Please write at least 15 words

    It took 40 minutes to check in at Midnight. Room could not be more basic or spartan. Still, was clean.

  • Mediocre
    Aug 2007
    4.0

    free parking

    breakfast, position

  • Good
    Jul 2007
    6.4

    It' doog to stay this hotel with this price range with breakfast and free parking. Staff is kind. Room itself is old but clean. Room inside is almost like Marriot but the out side room is just a price range of th9is hotel. Just 2 blocks from the civic center and civic center is worth to visit. Load to east is little bit messy and not recomended to walk but it OK to go south to Civic Center and trun left when ever you got to the south. If you travel by car, the hotel is nice and is recomended.

  • Good
    Jul 2007
    6.8

    The room was very well furnished and comfortable.

  • Okay
    Jul 2007
    5.5

    The room was clean and the bed was very comfortable.

  • Mediocre
    Jun 2007
    4.0

    location

    old hotel, badly neeed improvments

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About

Overview

With a stay at Embassy Hotel, you'll be centrally located in San Francisco, steps from Van Ness Avenue and 6 minutes by foot from Asian Art Museum of San Francisco. Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

5.9 Okay

Based on 555 reviews

6.1

Cleanliness

5.8

Comfort

6.7

Staff

5.5

Value for money

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Internet
No smoking
Restaurant
Bar/Lounge
Beauty salon
24hr front desk
Airport Shuttle (Surcharge)
Storage available
Elevator
Business center
Concierge service
Hairdryer
Coffee shop
Pets not allowed
Parking (surcharge)
Babysitting or child care
Laundry facilities
Laundry service
Cable or satellite TV
Safe

Photos

Embassy Hotel - San Francisco - Bar Bar (1)
Embassy Hotel - San Francisco - Bedroom Bedroom (17)
Embassy Hotel - San Francisco - Front desk Front desk (7)

Location

Most Popular Landmarks

  • Asian Art Museum 364 yd
  • Grace Cathedral 0.7 mi
  • Cable Car Museum 0.9 mi
  • Museum of Modern Art 1 mi
  • Lombard Street 1.4 mi
  • Exploratorium 1.7 mi

About the Neighborhood

Tenderloin is known for: foodies, graffiti, diversity

More

San Francisco Travel Guide

Learn about San Francisco on KAYAK

Getting Around

San Francisco 11.3 mi
Oakland 11.9 mi
San Francisco (Civic Center), California 0.4 mi
San Francisco (Conv Ctr), California 0.9 mi

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