Overview

Hilton San Francisco Union Square

333 O'Farrell Street, San Francisco, CA 94102, United States
+1 415 771 1400

$252+

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Rates

Overall guest ratings

7.6/10 Good
Based on 7,627 reviews
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Review highlights

  • 8.7
  • 8.4
  • 5.6
  • 5.6

Good to know

  • Great shopping

Nearby

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    About

    Welcome to the Hilton San Francisco Union Square hotel. Located in the heart of downtown San Francisco, this stylish and sophisticated hotel offers easy access to Nob Hill, Chinatown and fantastic shopping, dining and entertainment opportunities at Union Square. Enjoy close proximity to local attractions and easy access to public transportation such as MUNI, BART and the famous Cable Cars at this central San Francisco hotel The convenient and historic Hilton San Francisco Union Square hotel is one of the largest and tallest hotels on the West Coast and boasts three towers with guest rooms and suites offering exquisite views over the city. Enjoy a refreshing swim in the sparkling outdoor pool or relax in the whirlpool located on the16th floor deck of this San Francisco hotel. Wake up to Starbucks in the lobby or an extensive buffet selection, and indulge in gastropub-style cuisine at the stylish and energetic Urban Tavern Restaurant. Host a meeting or event in one of the 73 meeting rooms or celebrate a special occasion for up to 3,200 people in the opulent 30,000 sq. ft. Grand Ballroom, occupying an entire floor. After an exciting day discovering San Francisco or a long day in the business center retire to a stylish and comfortable guest room with room service.

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    Amenities

    • Wi-Fi
    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Babysitting or child care
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Room service
    • No smoking
    • Cable or satellite TV
    • Coffee shop
    • Internet (surcharge)
    • Parking (surcharge)
    • Wedding services
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.6 Good
    Based on 7,627 reviews
    • 8.7 "Location is great."
    • 8.4 "Very nice wellness & sports facilities."
    • 8.0 "Beach is lovely."
    • 7.1 "Good cleanliness."
    • 6.9 "Service is ok."
    • 5.6 "Average amenities."
    • 5.6 "Rooms are ok."
    • 5.0 "Average comfort."
    • 4.4 "Vibe wasn't good."
    • 3.6 "Value below average."
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    Overall Rating

    7.6 Good
    Based on 3,127 reviews
    • 8.7 "Very nice wellness & sports facilities."
      8.8 "top-notch fitness area, thought 88%."
    • 8.7 "Location is great."
      9.7 "97% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      9.6 "Easily accessible by car, said 96%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.9 "Pool is mediocre."
    • 6.9 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 6.7 "Bar is ok."
    • 6.3 "Service is ok."
      6.5 "Only 65% thought the service was professional."
    • 4.8 "Breakfast is below average."
      3.4 "66% said the breakfast was too expensive."
    • 4.5 "Vibe wasn't good."
      3.4 "66% criticized the unstylish hotel."
      4.7 "For 53%, the lobby entrance was sub-standard."
      4.9 "Unfriendly atmosphere, according to 51%."
    • 3.7 "Value below average."
      4.5 "55% thought it was overpriced."
      3.4 "66% said the breakfast was too expensive."
      1.8 "The price was too high for 82%."
    • 3.7 "Internet is poor."
      4.5 "55% thought it was overpriced."
      2.3 "77% said the wifi quality was bad."
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    Overall Rating

    7.6 Good
    Based on 2,821 reviews
    • 8.7 "Very nice wellness & sports facilities."
      8.7 "top-notch fitness area, thought 87%."
    • 8.5 "Location is great."
      9.5 "95% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "Easily accessible by car, said 93%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 6.9 "Service is ok."
      7.0 "70% thought the service was very professional."
      6.9 "Housekeeping was ok, according to 69%."
    • 6.5 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 6.4 "Pool is mediocre."
    • 5.0 "Rooms are ok."
      4.0 "60% said rooms were small."
      2.7 "73% complained about the bathroom."
      3.6 "64% thought they were poorly maintained."
      2.9 "For 71%, the rooms looked old."
      1.0 "90% were disappointed with the minibar."
      3.2 "68% had problems with the shower."
      2.9 "71% found problems with the furniture."
      1.7 "83% criticized the small bathroom."
      1.2 "Air conditioning was criticized by 88%."
      3.6 "64% said the bathroom was dirty."
      4.1 "59% were unsatisfied with the kitchenette."
    • 4.9 "Disappointing food."
      1.5 "The price was too high for 85%."
    • 4.8 "Not very comfortable."
      4.0 "60% said rooms were small."
      3.8 "62% thought it was too noisy."
      1.7 "83% criticized the small bathroom."
      1.2 "Air conditioning was criticized by 88%."
    • 4.8 "Breakfast is below average."
      3.7 "63% said the breakfast was too expensive."
    • 4.1 "Vibe wasn't good."
      5.0 "50% considered the lobby entrance to be so-so."
      2.4 "76% criticized the unstylish hotel."
      4.6 "Unfriendly atmosphere, according to 54%."
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    Overall Rating

    7.5 Good
    Based on 838 reviews
    • 8.7 "Very nice wellness & sports facilities."
      8.8 "top-notch fitness area, thought 88%."
    • 8.4 "Location is great."
      9.7 "97% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.4 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 7.3 "Good cleanliness."
      7.2 "72% said rooms were clean."
      7.7 "77% thought it was clean."
    • 5.6 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 4.9 "Breakfast is below average."
    • 4.8 "Not very comfortable."
      4.5 "55% said rooms were small."
      1.5 "85% criticized the small bathroom."
      2.8 "72% thought it was too noisy."
    • 4.4 "Vibe wasn't good."
      3.3 "67% criticized the unstylish hotel."
      4.4 "For 56%, the lobby entrance was sub-standard."
    • 3.7 "Value below average."
      4.5 "55% thought it was overpriced."
    • 3.4 "Internet is poor."
      4.5 "55% thought it was overpriced."
      1.9 "81% said the wifi quality was bad."
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    Overall Rating

    7.4 Good
    Based on 838 reviews
    • 9.1 "Terrific location."
      9.3 "93% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
    • 6.9 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
    • 6.6 "Service is ok."
      6.6 "Only 66% thought the service was professional."
      6.6 "Housekeeping was ok, according to 66%."
    • 5.5 "Average comfort."
    • 5.3 "Average amenities."
      5.4 "54% thought the building was acceptable."
      5.2 "52% considered the lobby entrance to be so-so."
    • 4.9 "Disappointing food."
    • 4.4 "Breakfast is below average."
      3.1 "69% said the breakfast was too expensive."
    • 4.3 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
      4.9 "Unfriendly atmosphere, according to 51%."
    • 3.6 "Internet is poor."
      4.6 "54% thought it was overpriced."
      2.1 "79% said the wifi quality was bad."
    • 3.3 "Value below average."
      4.6 "54% thought it was overpriced."
      3.1 "69% said the breakfast was too expensive."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great shopping"
    data provided by TrustYou

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