Trips
Hilton San Francisco Union Square

Hilton San Francisco Union Square

8.0
Excellent

Based on 9,439 reviews
 
333 O'Farrell Street, San Francisco, CA 94102, United States
  +1 415 771 1400
Hilton San Francisco Union Square - San Francisco, CA
Check-in
Check-out
Compare vs. KAYAK |
Roomer $90
Agoda.com $149
Hilton $149
Roomer
per night
Agoda.com
per night
Hilton
per night

Rooms

Check-in
Check-out

Queen Rooms

$174+

Photo
Bed Type
Provider
Nightly
IMAGE
Queen bed
$174 per night
IMAGE
Queen bed
$187 per night
IMAGE
Queen bed
$187 per night
IMAGE
Queen bed
$188 per night
IMAGE
Queen bed
$188 per night
IMAGE
Queen bed
$188 per night
IMAGE
Queen bed
$207 per night

Classic Rooms

$319+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$319 per night
IMAGE
Unknown
$322 per night
IMAGE
Unknown
$629 per night

Deluxe Rooms

$90+

Photo
Bed Type
Provider
Nightly
IMAGE
King bed
$217 per night
IMAGE
King bed
$217 per night
IMAGE
Unknown
$232 per night
IMAGE
King bed
$238 per night
IMAGE
King bed
$243 per night
IMAGE
Queen bed
$250 per night
IMAGE
Unknown
$250 per night
IMAGE
King bed
$258 per night
IMAGE
King bed
$263 per night
IMAGE
Double bed
$274 per night
IMAGE
Double bed
$279 per night
IMAGE
Double bed
$286 per night
IMAGE
King bed
$404 per night
IMAGE
Double bed
$458 per night
IMAGE
King bed
$581 per night
IMAGE
King bed
$620 per night
IMAGE
Unknown
$793 per night
IMAGE
Double bed
$823 per night
IMAGE
King bed
$90 per night
IMAGE
Unknown
$925 per night

King Rooms

$149+

Photo
Bed Type
Provider
Nightly
IMAGE
King bed
$149 per night
IMAGE
King bed
$155 per night
IMAGE
King bed
$174 per night
IMAGE
King bed
$174 per night
IMAGE
King bed
$174 per night
IMAGE
King bed
$174 per night
IMAGE
King bed
$174 per night
IMAGE
King bed
$174 per night
IMAGE
King bed
$174 per night
IMAGE
Unknown
$174 per night
IMAGE
King bed
$177 per night
IMAGE
King bed
$177 per night
IMAGE
King bed
$177 per night
IMAGE
King bed
$185 per night
IMAGE
Unknown
$231 per night
IMAGE
Unknown
$286 per night

Double Rooms

$150+

Photo
Bed Type
Provider
Nightly
IMAGE
King bed
$150 per night
IMAGE
Double bed
$174 per night
IMAGE
Double bed
$174 per night
IMAGE
Double bed
$174 per night
IMAGE
Double bed
$177 per night
IMAGE
Double bed
$178 per night
IMAGE
Double bed
$178 per night
IMAGE
Double bed
$183 per night
IMAGE
Double bed
$184 per night
IMAGE
Double bed
$187 per night
IMAGE
King bed
$188 per night
IMAGE
Double bed
$188 per night
IMAGE
Double bed
$188 per night
IMAGE
Double bed
$193 per night
IMAGE
Double bed
$193 per night
IMAGE
Double bed
$203 per night
IMAGE
King bed
$206 per night
IMAGE
Double bed
$213 per night
IMAGE
King bed
$216 per night
IMAGE
Double bed
$227 per night
IMAGE
Double bed
$227 per night
IMAGE
Double bed
$230 per night
IMAGE
Double bed
$242 per night
IMAGE
Unknown
$263 per night

Standard Rooms

$174+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$174 per night
IMAGE
Unknown
$178 per night
IMAGE
Unknown
$200 per night
IMAGE
Unknown
$201 per night
IMAGE
Unknown
$248 per night
IMAGE
Unknown
$269 per night
IMAGE
Unknown
$327 per night
IMAGE
Unknown
$425 per night

Reviews

Traveler rating

495
379
199
59
26

Time of year

Traveler type

Show reviews that mention

+
san francisco
free wifi
close to union
parking garage
good location
bart station
view of the city
great view
cable car
nice hotel
hotel lobby
king bed
room was nice
lots of homeless
friendly staff
clean room
long lines
homeless in the streets
golden gate
heart of union square
  • Excellent
    Jan 2017
    10.0

    Hotel Rooms

    The rooms are very small, the water pressure in the shower was extremely low it took me 30 minutes to take a normal shower when usually it takes me 10 minutes. It is very unusual to when the room dose not have a lock on the door I find that out after walking in to the restroom and embarrassing myself in front of my coworker room has two beds that means there is more than one person sleeping in your room that one person doesn't have to be a family member this case you was my coworker

  • Okay
    Dec 2016
    5.1

    I booked a double room but was given a single.

  • Good
    Nov 2016
    8.0

    The funnels of it all great people great staff and an all around great time with everything that was offered to me that's all

  • Good
    Nov 2016
    6.5

    Stayed for Business. Overrated

    Clean, decent amenities. Staff was friendly

    Arrived early before check in. Said I would get a text when room was ready. 3 hrs later I walk up to desk and my room had been ready for over 2 hrs. When I asked about my text they just said "sorry about that". I kinda thought it was a weak response. Then I get a text asking for feedback so far and I relay the check in issue and the horrible pillows we had and again I just get "sorry" with out any offer to make it better.

  • Good
    Jul 2016
    6.5

    Five minutes upon entering our room , there was another couple who entered. Apparently , the front desk assigned the same room and key card to different guests. After 15 minutes a guard came , checked the situation and assured me that everything was taken cared off. We went out to have dinner but when we came back we couldn't enter our room . I checked with the front desk and said the key card was de activated. We were never informed of such

  • Excellent
    Jun 2016
    8.2

    Loudest lobby I've ever encountered

    I loved the coffee shop/store on the lobby level. Being able to purchase cold drinks and snacks, and even fresh sandwiches or pizza was a great surprise. The coffee was excellent in the morning.

    I landed, completely sleep deprived, at what my body thought was 1am. Maybe that's why I had such an adverse reaction to a very lively bar whose sounds echoed through the entire lobby. In fact, it seemed to take up the entire lobby as it spilled into seating that i had to walk through to get to registration. I could hardly hear the staff member trying to check me in.

  • Good
    Jun 2016
    6.5

    It was okay

    The room was clean and modern and quiet

    The A.C. Barely worked the room was at 75 when we walked in and barely goth to 69 by 3am. The bathroom doors didn't close all the way and the lock didn't work, no vent fan.

  • Mediocre
    Feb 2016
    4.0

    Hilton has lost its touch

    Location

    Air temperature is controlled by the front desk. You will need to call them to adjust (really, are we in the 1970s???)-unbelievable). The air condition smelled like mildew and gave me a headache the following day. My roommate kept coughing the whole night which we suspect was due to the mildew coming out of the A/C vent. Bathroom floor was not cleaned. Found gross hair (and other too gross to mention) on the floor. Corners underneath the sink have dust balls. the bathroom toilet plastic seat was burned that it looked like you poured acid on it. I cannot believe they have not replaced it. The electric plug in the bathroom is not secured and about to fall off, the hair dryer would not turn on because of the faulty plug. (Again, really????) So disappointing as when I think of Hilton, I think safe, clean and decent...not the SF union square. Front desk was very unfriendly. No welcome or "enjoy your stay" greeting. He couldn't find our reservation. When I showed him the confirmation number, he gave me the look and said "oh that's hotel.com's"...whatever that meant. As if he was treating us 3rd class as we had not booked it directly with them. After a few minutes, he finally found our reservation. Again, very unpleasant.

  • Okay
    Sep 2015
    6.0

    It was ok

    The hotel was clean and upgraded.

    The A/C in my room was broken and it took about 3 hours for someone to come in and fix it. The room was stuffy and hot. We left to go get a bite to eat and returned to find out that they had not fixed it nor were we getting another room. Just off of the staff interaction I most likely would not return.

  • Okay
    Aug 2015
    5.4

    Location

    Old room, not very clean, no fridge or frigobar in the room, old carpet, smell old

  • Okay
    Aug 2015
    4.8

    Mediocre at best

    The bed was comfortable, the cleaning girl was very nice and helpful.

    The hotel was much overpriced to begin with and as we checked in, we were encouraged to upgrade for an extra $70 per night for something that didn't seem like an upgrade. The room itself was not luxurious by any means. We felt that it could get away with anything because it was right downtown. The long lines for both check in and the "continental breakfast" were not convenient.

  • Good
    Jul 2015
    7.4

    Nice but dirty.

    My room was quite dirty, the toilet seat had something nasty in it, the table had years of dust,crumbs and scum under it. Our sheets had holes in them. Overall was very nice, most people were obviously there on business so I felt out of place not In a suit .

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About

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

8.0 Excellent

Based on 9,439 reviews

8.8

Bar and Beverages

8.5

Location

5.1

Breakfast

2.9

Value for money

Things to Know

  • Friendly service
  • Clean rooms

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Pets allowed on request. Charges may apply.
Increased Accessibility
ATM on-site
Business center
Car rental
Wi-Fi
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Hot Tub
Outdoor pool
Restaurant
Bar/Lounge
Express check out
Air-Conditioned
24 Hour Front Desk
Safe
Designated smoking area
Storage available
EV Charging Station
Elevator
Laundry facilities
Room service
No smoking
Hairdryer
Cable or satellite TV
Coffee shop
Internet (surcharge)
Parking (surcharge)
Wedding services

Location

Most Popular Landmarks

  • Grace Cathedral 0.4 mi
  • Museum of Modern Art 0.5 mi
  • Asian Art Museum 0.5 mi
  • Cable Car Museum 0.6 mi
  • Exploratorium 1.2 mi
  • Lombard Street 1.2 mi

About the Neighborhood

Tenderloin is known for: foodies, graffiti, diversity

More

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