37.78605
-122.41025
333 O'Farrell Street,
94102
San Francisco, CA,
United States
+1 415 771 1400
With a stay at Hilton San Francisco Union Square, you'll be centrally located in San Francisco, steps from American Conservatory Theater and SHN Curran Theatre. This 4-star hotel is close to Academy of Art University and Lombard Street. Make yourself at home in one of the 1,908 air-conditioned rooms featuring flat-screen televisions. Cable programming and vi...
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With a stay at Hilton San Francisco Union Square, you'll be centrally located in San Francisco, steps from American Conservatory Theater and SHN Curran Theatre. This 4-star hotel is close to Academy of Art University and Lombard Street. Make yourself at home in one of the 1,908 air-conditioned rooms featuring flat-screen televisions. Cable programming and video-game consoles are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as multi-line phones with voice mail. Don’t miss out on recreational opportunities including a health club and an outdoor pool. Additional features include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Satisfy your appetite at a coffee shop/café serving guests of Hilton San Francisco Union Square. Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include a business center, limo/town car service, and a computer station. Event facilities at this hotel consist of conference/meeting rooms, small meeting rooms, and a ballroom. Parking (subject to charges) is available onsite.
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Amenities
| General | 24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Coffee shop, Cribs available, Designated smoking area, Express check out, Gift shop, Hot tub, Laundry facilities, Non-smoking rooms available, Parking (surcharge), Pool (outdoor), Restaurant, Room service, Safe, Storage available, Wheelchair accessible | ||
| Activities | Fitness center | ||
| Services | A/V equipment rental, Business center, Car rental, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Wedding services | ||
| Internet | Internet (surcharge), WiFi (free) | ||
| Policy | Pets allowed | Landmarks |
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Guest Ratings
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Star Ratings
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Good, 5,803 reviews across the web | ||
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| Shopping | 94% | |
| Sightseeing | 93% | |
| Service | 84% found the | |
| Beds | 74% said the | |
| Room Cleanliness | 73% said | |
| Entrance Area | 60% considered the | |
| Price | Price is tolerable. Only 50% of guests gave positive feedback. | |
| Noise Level | 60% thought it was | |
| Room Size | 61% said | |
| Food | ||
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Good 7.9,
Overall rating out of 438 
reviews
reviews
Okay 6.0
Dec 10 2013
Posted by Jaded
I found the location pretty poor as although it wasn't far from Union Square the area was pretty seedy and loaded with panhandlers. In addition there was only a small restaurant and bar that was not very good.
Okay 6.0
Jul 26 2013
Posted by Danik
The lobby was noise,busy, feels like being in Central Station. From the lobby to your room you have to walk a long distance. Basic things in the bathroom (like soap or shampoo) were missing. The bathroom door is a sliding type giving no privacy. Matresses were in bad shape, deformed.
Mediocre 4.0
Jun 28 2013
Posted by wintse
Service to check in and out were extremely slow. Three people were being helped and there was one other person in front of me. I had to wait 12 minutes before I was finally helped. Then on top of that....it took them another 10 minutes to process my reservation and give me the room key? What's the point of reserving a room online if they still need to process your information when you get to the counter??? The rooms are really small. If you have the french doors to the bathroom open, you can't open the front door. 2 people can't be in the bathroom getting ready (putting on makeup), so 1 of us had to get ready on the other room. Not all rooms are refurbished, so make sure you ask for one that is. The location is great though. Right in the heart of SF. I should know since I am a local, but was treating my Best Friend to a night out and figured we'd be out all night and it would be more convenient to get a hotel room instead of going back to our apartments.
Poor 2.0
Jan 3 2013
Posted by FilthyHilton
Upon check in, there was dirty pizza boxes stacked in the hallway. In the room, the bed was made but there was trash on the floors in the bathroom, trash in the dresser, uneaten foot on the floor, dirty 'tissues' under the bed, hair on the toilet seat and enough dust on the TV stand to grow a garden. I asked for the room to be cleaned and all they did was empty the trash cans. I complained to the hotel manager and he sent the house keeping supervisor. I pointed out the dirty issues and left to have a drink being assured it would be cleaned. upon my return, the floor still hadn't been cleaned & there was still an inch of dust. Then I steped on a straight pin left in the carpet and found a HAIR in the bed! I called again and got a different manager. She said she would 'put my complaint in the comments area of my reservation so I could talk to the manager in the morning. She blew me off and defered it to someone else. I woke up with a sore throat from all the dust in the room. Then at mid...
Good 8.0
Jan 2 2013
Posted by Dewags
Extremely large, 13 clerks registering guests. The lobby was huge, lots of seating, but not cozy. A lot of walking to get from the lobby to the 1st tower where we stayed, then much more to get to the parking garage in the center of the hotel. Down to the lobby, across to another set of elevators, up to parking lot.... $53 to self park for 24 hours. Starbucks in lobby! The room was comfortable and clean, but not luxurious by any means. Our room in the 32nd floor had an awesome view! Very expensive, have stayed at other hotels for 2/3 the money and been as comfortable.
Good 8.0
Oct 25 2012
Posted by LivinTheDream2
Walked to everything - shopping, restaurants, bars, Embarcadero - we could even walk to Fisherman's Wharf, although some might want to take a cab.
Excellent 10.0
Oct 17 2012
Posted by M11to7
If in San Francisco, I highly recommend anyone to stay at the Hilton. The staff is incredible. Everything is nearby. Hilton is centrally located. You have great places to shop, eat and do just about anything. I definitely will stay here again the next time I travel to San Francisco.
Excellent 10.0
Oct 5 2012
Posted by fuzzie
The accommendations were great and the location was super.
Mediocre 4.0
Oct 4 2012
Posted by mamaJptaylor
The best thing about this hotel was the location. it was close to shops. Other than that I did not feel like I was a welcomed guest there. The staff was not all that helpful and most of the time acted like you were a bother. The room was OK but not the quality of other Hilton or Hilton Brand I have stayed in the past. The room was clean and the hallways were clean enough. There were way too many people and just not enough space.
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10
Star Rating
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Hilton San Francisco Union Square
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