Overview

Hilton San Francisco Union Square

333 O'Farrell Street, San Francisco, CA 94102, United States
+1 415 771 1400

$179+

Overall guest ratings

7.8/10 Good
Based on 7,811 reviews

Review highlights

  • 8.7
  • 8.0
  • 5.6
  • 5.0

Good to know

  • Friendly service

Nearby

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    About

    Welcome to the Hilton San Francisco Union Square hotel. Located in the heart of downtown San Francisco, this stylish and sophisticated hotel offers easy access to Nob Hill, Chinatown and fantastic shopping, dining and entertainment opportunities at Union Square. Enjoy close proximity to local attractions and easy access to public transportation such as MUNI, BART and the famous Cable Cars at this central San Francisco hotel The convenient and historic Hilton San Francisco Union Square hotel is one of the largest and tallest hotels on the West Coast and boasts three towers with guest rooms and suites offering exquisite views over the city. Enjoy a refreshing swim in the sparkling outdoor pool or relax in the whirlpool located on the16th floor deck of this San Francisco hotel. Wake up to Starbucks in the lobby or an extensive buffet selection, and indulge in gastropub-style cuisine at the stylish and energetic Urban Tavern Restaurant. Host a meeting or event in one of the 73 meeting rooms or celebrate a special occasion for up to 3,200 people in the opulent 30,000 sq. ft. Grand Ballroom, occupying an entire floor. After an exciting day discovering San Francisco or a long day in the business center retire to a stylish and comfortable guest room with room service.

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    Hilton

    Amenities

    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Babysitting or child care
    • ATM on-site
    • Business center
    • Car rental
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Room service
    • No smoking
    • Cable or satellite TV
    • Coffee shop
    • Internet (surcharge)
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.8 Good
    Based on 7,811 reviews
    • 8.7 "Location is great."
      9.5 "95% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.7 "Easily accessible by car, said 87%."
      10.0 "City centre within easy reach, said 100%."
      8.3 "83% thought it was easy to get to the train station."
    • 8.0 "Beach is lovely."
    • 7.0 "Good service."
      6.7 "Only 67% thought the service was professional."
      7.0 "70% found the restaurant service to be one of the best."
    • 6.6 "Pool is mediocre."
    • 6.6 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 5.6 "Food is average."
      6.9 "Only 69% were satisfied with the menu."
      5.7 "57% thought the snacks were adequate."
    • 5.0 "Average comfort."
      4.6 "54% said rooms were small."
      3.0 "70% thought it was too noisy."
      2.2 "78% criticized the small bathroom."
      1.6 "Air conditioning was criticized by 84%."
    • 4.3 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
      4.9 "For 51%, the lobby entrance was sub-standard."
    • 3.8 "Value below average."
      4.7 "53% thought it was overpriced."
      3.3 "67% said the breakfast was too expensive."
      2.6 "The price was too high for 74%."
      1.3 "87% said beverages were too expensive."
    • 3.7 "Internet is poor."
      4.7 "53% thought it was overpriced."
      2.1 "79% said the wifi quality was bad."
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    Overall Rating

    7.8 Good
    Based on 3,046 reviews
    • 8.8 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "Easily accessible by car, said 88%."
    • 8.6 "Very nice wellness & sports facilities."
      9.1 "top-notch fitness area, thought 91%."
    • 7.1 "Good bar."
    • 6.9 "Pool is mediocre."
    • 6.1 "Service is ok."
      5.2 "52% said the reception staff was ok."
      6.4 "Only 64% thought the service was professional."
      7.0 "Housekeeping was great, according to 70%."
    • 5.0 "Breakfast is mediocre."
      3.1 "69% said the breakfast was too expensive."
    • 5.0 "Average amenities."
      4.9 "51% thought the building wasn't nice."
      4.9 "For 51%, the lobby entrance was sub-standard."
      1.4 "86% thought the facilities needed updating."
      3.2 "68% complained about the elevator."
      4.2 "58% didn't like the architecture."
    • 4.4 "Vibe wasn't good."
      3.0 "70% criticized the unstylish hotel."
      4.9 "For 51%, the lobby entrance was sub-standard."
    • 3.9 "Value below average."
      4.9 "51% thought it was overpriced."
      3.1 "69% said the breakfast was too expensive."
      2.5 "The price was too high for 75%."
    • 3.9 "Internet is poor."
      4.9 "51% thought it was overpriced."
      2.0 "80% said the wifi quality was bad."
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    Overall Rating

    7.7 Good
    Based on 3,202 reviews
    • 8.5 "Very nice wellness & sports facilities."
      8.9 "top-notch fitness area, thought 89%."
    • 8.4 "Location is great."
      9.2 "92% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      8.2 "Easily accessible by car, said 82%."
      9.6 "Near to public transport, according to 96%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      7.6 "76% thought it was easy to get to the train station."
    • 6.8 "Service is ok."
      6.5 "Only 65% thought the service was professional."
    • 6.4 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 6.4 "Pool is mediocre."
    • 4.9 "Rooms are not good."
      3.7 "63% said rooms were small."
      3.3 "67% complained about the bathroom."
      3.1 "69% thought they were poorly maintained."
      2.5 "For 75%, the rooms looked old."
      3.7 "63% had problems with the shower."
      1.1 "89% were disappointed with the minibar."
      2.0 "80% found problems with the furniture."
      2.7 "73% criticized the small bathroom."
      1.3 "Air conditioning was criticized by 87%."
      0.4 "96% were unsatisfied with the kitchenette."
      3.1 "69% said the bathroom was dirty."
    • 4.6 "Breakfast is below average."
      3.3 "67% said the breakfast was too expensive."
    • 4.4 "Not very comfortable."
      3.7 "63% said rooms were small."
      3.2 "68% thought it was too noisy."
      2.7 "73% criticized the small bathroom."
      1.3 "Air conditioning was criticized by 87%."
    • 3.7 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
      4.8 "For 52%, the lobby entrance was sub-standard."
    • 3.5 "Internet is poor."
      4.8 "52% thought it was overpriced."
      2.1 "79% said the wifi quality was bad."
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    Overall Rating

    7.7 Good
    Based on 624 reviews
    • 8.8 "Location is great."
      9.6 "96% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "Easily accessible by car, said 88%."
    • 8.1 "Very nice wellness & sports facilities."
      8.5 "top-notch fitness area, thought 85%."
    • 7.1 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 6.6 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
      7.0 "70% thought it was clean."
    • 5.7 "Food is average."
    • 5.5 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      6.4 "Beds were acceptable for 64%."
    • 4.9 "Not very comfortable."
      4.6 "54% said rooms were small."
      2.0 "80% criticized the small bathroom."
      2.8 "72% thought it was too noisy."
    • 4.1 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
      4.7 "For 53%, the lobby entrance was sub-standard."
    • 3.8 "Value below average."
      4.8 "52% thought it was overpriced."
    • 3.6 "Internet is poor."
      4.8 "52% thought it was overpriced."
      2.0 "80% said the wifi quality was bad."
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    Overall Rating

    7.5 Good
    Based on 937 reviews
    • 9.0 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 8.4 "Very nice wellness & sports facilities."
      8.8 "top-notch fitness area, thought 88%."
    • 6.9 "Service is ok."
      5.1 "51% said the reception staff was ok."
      6.8 "Only 68% thought the service was professional."
    • 6.1 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 5.7 "Average comfort."
      5.1 "Only 51% said rooms were big enough."
    • 5.7 "Food is average."
    • 4.9 "Breakfast is below average."
      3.0 "70% said the breakfast was too expensive."
    • 3.8 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
      4.7 "For 53%, the lobby entrance was sub-standard."
    • 3.5 "Value below average."
      4.7 "53% thought it was overpriced."
      3.0 "70% said the breakfast was too expensive."
    • 3.5 "Internet is poor."
      4.7 "53% thought it was overpriced."
      2.0 "80% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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