very friendly, helpful staff. Great Union Square location
Valet parking and hotel entrance around the back of the building. Both the party we were meeting and us pulled up front to what looked like the front of the hotel, was nothing to indicate where to go. Some signage would be helpful. Great workout area but having to pay an additional $25 to use felt excessive.
Expensive valet parking...cheaper across the street but this wasn’t explained until check out and had to drive several blocks to get into the hotel valley due to one way streets spat that point we wouldn’t have wanted go through that again to get to the other garage.
Great clean hotel. Great location!!!
Very clean and walking distance to a lot.
Staff themselves professional and very helpful. Great location.
Huge line check in. Few staff, so took forever. Extra fee for fitness center. Housekeeping never came first day.
Ideal for business travel
I usually prefer to stay at the Nikko for it’s excellent health club, particularly the pool- hard to find in San Francisco. The rooms are very comfortable and the staff are excellent too. I also like the Japanese food.
The neighborhood is not my favorite but it’s very convenient
Love the beds, sheets, pillows. Great amenities. Good shower, soft water.
They charge for use of the gym and if you arrive before 3pm they will charge you $30 for early check in.
Location, friendly staff
Thin walls, cold pool
Comfortable, but a couple minor complaints
The room was smaller than what I'm used to, but very comfortable. The bed was plush, with high-quality bedding. Good shower and toiletries, fast elevators, comfortable lobby
The walls are quite thin, and because the toilets are vacuum toilets, they are louder than average toilets, and you can hear everyone flushing. The bathroom door is also a stylish (but not noise-blocking) glass barn door, so if you are sharing the room with someone, they will hear everything that is happening in the bathroom. There is a $25 fee to use the gym and pool, which I was not aware of when I booked the room.
I enjoyed my stay
I was very happy with the hotel, location in the city, the service & the staff.
I couldn't stay longer.
fees for everything including gym and even moving anything in the mini bar. grout in shower old and stained, toilet off center and wiggled.
This hotel charges extra for things i expect to be
They charge you extra for the health club, which is not that great - I found that to be offensive!
I found the staff very friendly and accommodating. I would easily recommend the hotel to others.
The Asian-inspired Hotel Nikko San Francisco is located downtown, a 4-minute walk from Union Square and the designer shops of Westfield San Francisco Centre. Guests can catch a cable car 2 blocks south, and both Curran Theatre and American Conservatory Theater are right around the corner.
Based on 6,212 reviews
Bar and Beverages
Value for money
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