Overview

Serrano Hotel

405 Taylor Street, San Francisco, CA 94102, United States
+1 415 885 2500

$243+

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Rates

Overall guest ratings

7.4/10 Good
Based on 3,206 reviews
See all reviews

Review highlights

  • 8.3
  • 8.2
  • 7.8
  • 5.7

Good to know

  • Clean rooms
  • Pleasant entrance area

Nearby

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    Amenities

    • Wi-Fi
    • Parking
    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Ski storage
    • Storage available
    • Concierge service
    • Airport shuttle (surcharge)
    • Steam room
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 3,206 reviews
    • 8.3 "Location is great."
    • 8.2 "Great service."
    • 7.8 "Good cleanliness."
    • 7.8 "Good pool."
    • 6.4 "Vibe was decent."
    • 5.7 "Internet is average."
    • 5.4 "Rooms are ok."
    • 4.3 "Not very comfortable."
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    Overall Rating

    7.8 Good
    Based on 1,538 reviews
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 8.2 "Location is great."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 7.7 "Good cleanliness."
      7.5 "75% said rooms were clean."
      8.8 "88% thought it was clean."
    • 6.1 "Breakfast is mediocre."
    • 6.1 "Vibe was decent."
    • 5.4 "Internet is average."
    • 5.3 "Rooms are ok."
    • 4.6 "Not very comfortable."
      2.0 "80% said rooms were small."
      0.8 "92% criticized the small bathroom."
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    Overall Rating

    7.1 Good
    Based on 769 reviews
    • 8.1 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 7.8 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 7.7 "Good cleanliness."
      7.5 "75% said rooms were clean."
      8.9 "89% thought it was clean."
    • 6.5 "Food is average."
    • 6.3 "Vibe was decent."
    • 5.8 "Breakfast is mediocre."
    • 5.6 "Internet is average."
    • 4.8 "Rooms are not good."
      1.6 "84% said rooms were small."
      3.6 "64% complained about the bathroom."
      0.9 "91% criticized the small bathroom."
      2.0 "For 80%, the rooms looked old."
      1.3 "87% thought they were poorly maintained."
      0.6 "94% were unsatisfied with the kitchenette."
      3.6 "64% found problems with the furniture."
      4.4 "56% said the bathroom was dirty."
    • 3.8 "Not very comfortable."
      1.6 "84% said rooms were small."
      0.9 "91% criticized the small bathroom."
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    Overall Rating

    7.1 Good
    Based on 545 reviews
    • 8.2 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
    • 7.8 "Good cleanliness."
      7.6 "76% said rooms were clean."
    • 7.6 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 6.4 "Vibe was decent."
    • 6.1 "Internet is average."
    • 5.4 "Rooms are ok."
    • 4.8 "Wellness & sports facilities were not very nice."
      4.5 "55% didn't like the fitness area."
    • 4.7 "Not very comfortable."
      2.0 "80% said rooms were small."
      0.8 "92% criticized the small bathroom."
    View all review categories

    Overall Rating

    7.1 Good
    Based on 352 reviews
    • 8.5 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
    • 7.7 "Good cleanliness."
    • 7.5 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 6.5 "Food is average."
    • 6.3 "Internet is average."
    • 5.9 "Vibe was decent."
    • 5.6 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
    • 4.1 "Not very comfortable."
      1.8 "82% said rooms were small."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Pleasant entrance area"
    data provided by TrustYou

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