Value for money
Distance to city center
Distance to airport
|"Very friendly and helpful staff."||(in 129 reviews)|
|"Nice rooms, great staff."||(in 18 reviews)|
|"Great staff, great location."||(in 126 reviews)|
|"Poor management, poor maintenance, poor service"||(in 16 reviews)|
|"Everting is tired furniture, bathroom"||(in 65 reviews)|
|"however hotel probably not to blame."||(in 39 reviews)|
|great location||in 339 reviews|
|room was good||in 279 reviews|
|friendly staff||in 266 reviews|
|design hotel||in 164 reviews|
|small bathroom||in 145 reviews|
|lobby and bar||in 136 reviews|
|close to union square||in 117 reviews|
|poor service||in 85 reviews|
|comfortable bed||in 63 reviews|
|little bit||in 56 reviews|
|free coffee||in 53 reviews|
|san francisco||in 44 reviews|
|resort fee||in 42 reviews|
|parking too expensive||in 37 reviews|
|nice rooms||in 23 reviews|
|great vibe||in 13 reviews|
|hidden cost||in 6 reviews|
Very accomodating and lovely hotel.
Needs an update!
It’s just not very nice really at all, room wise.
Watch out for floors 16 and 17
Our room on the 16th floor which had a great view was right next to the elevator motors. One or more of the elevator motors had bad bearings or a worn armature as there were a constant hum and winding sound similar to a low police siren. We could not move due to the Hotel being full.
Great food, staff and service.
Valet took a little long.
I loved the large room! The space was great. Loved the airy feel.
Night out in SF
The location was very convienent. I chose to park down the street and save $30 for over night parking. Nice pillows and comfy bed.
This hotel is really small the room was giving me an allegric reactions I could not breath, until we forced the window open. The shower curtain and shower smelled really bad. That was gross. I will not be staying here again.
Expensive mini bar, breakfast etc
The staff and location were both excellent, the bar is also fun (and the reason I knew about the hotel to begin with). There sure are a lot of interesting chairs around! Room service was prompt and the food was tasty. The bed is comfortable and the rooms have pretty good noise control.
The rooms are in dire need of updating. We stayed in a studio so the size was good, but things just seemed old. The walls needed touch up paint, the bathtub was peeling (about a 10'' section was missing plaster), the grout was stained, the hair dryer must be from 1985, the thermostat is old making it hard to control room temperature, the faucet was probably really awesome 20 years ago, but now it is difficult to get it in the "off" position, not good in a state experiencing a drought.
Classy Good room service food
Hidden cost for valet parking - $52 a night Hidden cost for a 50 cent aux cord - $100 deposit Hidden cost for more than 5 glasses ordered for guests House keeping failed to clean my room one day when I called them before leaving for the day specifically asking them to tidy up No Hot tub or pool
The room and hallways where dark, the bathrooms are in bad shape (old and rusty), the tv was small and didn't have on demand. It used to be THE PLACE TO STAY in SF... Not anymore...needs a remodel urgently.
The bed was very comfortable. The room was dark with the curtains pulled closed.
I stayed at the Clift this past weekend with my wife for a "staycation" away from the Oakland grind we call our normal lives. A few concerns with the Clift Hotel. When we arrived we were unsure about how the valet worked since there are no signs or "red jackets" (they wear black). We had to circle the block and call to find out what the deal was. It's also expensive, $52+ tax per night. Once we were in the Hotel we were told that our room wasn't ready, which was completely fine since we arrived 3 hours prior to check in time. We happily checked our bag and went for a stroll around union square. The problem is that the woman at the counter said we should expect a phone call with in the hour when our room was ready. We waited the hour and then another hour. No call. We then returned to the Hotel at 3pm and were told by the same women that it "should be ready within the hour."This would take us up to check in time...Finally at 4pm we complained and a manager upgraded us to a Jr. Suite and promptly gave us the keys. Sales Training: under promise and over deliver, not the other way around. Finally we arrive in our room and its pretty nice. It was on the 15th floor and the view was pretty urban SF high life. We were happy. The tub and painted surfaces were chipping and sup par. apparently this room costs $450+ per night, If I paid that I expect a little more attention to detail and quality. We dined at the Velvet Room, the Hotel's restaurant. We were offered a cold and breezy table next to the hallway leading to the bar but were happily seated in a lovely booth when we requested that. Dinner was delicious. The Redwood Room, their high shelf bar, is always crowded and all seating is reserved for $350+ bottle service. The common areas are nice, warm, and cozy. The room is three star. The overall experience is ok, we'll try another place next month and report back.
Trendy Hotel with a great lounge and night life. Good for vacation (not for business maybe)
Needs a good Spa and Restaurant
2 glasses of champagne was $40 what a rip off!
The location of the hotel was amazing. YOu were walking distance to great shopping and several of the sites. In addition, the entire staff was extremely helpful with directions and advise on places to see. We loved it!
room was small, and not enough electrical outlets
Loved the eclectic furniture. Beds super comfy and beautiful crisp bed linen. Good bar. Nice doormen and appreciated the use of the hotel cars.
Only the dull lighting in the public areas.
It is a very well designed hotel. Very nice breakfast. Perfect location.
I found the staff to be very accommodating. The atmosphere was inviting and chic. Our room was very comfortable. All in all I was very pleased
they charge for 24h parking 80usd, when one block from the hotel the parking garage is 24$ for 24h
We do not like the decor of the Clift now.
It was wonderful! Impeccably clean, beautiful room, delicious bed, lovely staff, etc!
I have no complaints at all!
The Clift Royal Sonesta Hotel features plenty of local decor, historic furniture, and modern elegance in its 20th century-inspired design. This hotel is located near the Financial District in San Francisco’s Union Square, just minutes from all of the best attractions and things to see in the city. Cable cars are steps away for easy transportation with a fun history lesson included. Guests of the hotel can also visit popular destinations like Fisherman’s Wharf, Nob Hill, Coit Tower, Chinatown, Telegraph Hill, the Embarcadero, and the Moscone Convention Center.
The hotel offers plenty of guest room options, including standard rooms, suites, and private apartments for extended stays and upgraded privacy and amenities. There are 372 rooms and suites available to choose from, offering beautiful views of the surrounding city and skyline. Guest rooms are all non-smoking and include complimentary WiFi, flat-screen TVs, luxury bedding and mattresses, separate living spaces and dressing rooms in select suites, and room service available to all guests. The Redwood Room offers onsite dining in a glamorous, historically charming setting, complete with a bar and lounge area.
The Clift Royal Sonesta Hotel offers a 24-hour business center, 24-hour fitness center, over 12,000 square feet of event and meeting space, concierge services, in-room massages by appointment, complimentary bicycles and yoga mats, and dog-friendly accommodations. There is a tour desk in the lobby to assist with sightseeing recommendations, itineraries, and reservations. Guests can also head to the hotel’s roof to see the Bee Sanctuary, which is home to more than 10,000 honeybees.
based on 1,036 reviews
Value for money
Policies vary by room type and provider.
The Clift Royal Sonesta Hotel is located at 495 Geary Street in Tenderloin, 0.2 miles from the center of San Francisco. Grace Cathedral is the closest landmark to The Clift Royal Sonesta Hotel.
Check-in time is 3:00 PM and check-out time is 12:00 PM at The Clift Royal Sonesta Hotel.
Yes, The Clift Royal Sonesta Hotel offers free Wi-Fi.
No, The Clift Royal Sonesta Hotel does not offer free parking.
No, The Clift Royal Sonesta Hotel does not offer free airport shuttle service.
The Clift Royal Sonesta Hotel is 11.6 miles from San Francisco. The Clift Royal Sonesta Hotel is 11.7 miles from Oakland.
Yes, The Clift Royal Sonesta Hotel is a pet-friendly hotel.
No, The Clift Royal Sonesta Hotel does not have a pool onsite.