Guest reviews
Overall Rating
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9.4
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9.0
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8.8
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8.7
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8.3
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7.6
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.8review from
Spacious and comfy room. Really good location. The wifi is too slow - almost non-functional and I couldn't work.
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6.5review from
Convenient location, friendly staff. Worst wireless internet experience. Unreliable. Hotel is showing its age.
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5.0review from
Location This is not a 4 star hotel. While it technically has amenities for 4 stars. This hotel is 10 years due for a renovation. Very disappointed with stay. Would recommend strongly against staying again. Shower like warm. Glassware not so clean. Included breakfast was powdered hot chocolate. Only good thing was parking much cheaper than most other hotels and room a bit bigger which did not come close to offsetting how disappointed I was walking in expecting a nice end to vacation room.
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5.3review from
Location amenities, fans, noise, price
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8.0review from
Great location, lovely room with fantastic room, excellent location and helpful staff. We loved it!
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7.3review from
clean & spacious rooms. Good value for money in a great location
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8.0review from
It's a fancy hotel, well located, very close to Union Square, with several restaurants nearby and good sized rooms and parking on the premises.
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6.0review from
Short walk from Union square. Wireless LAN connection was sloooow at peak times, i.e. anytime except during the night. Unacceptable if you are on a business trip and need to access your data through the Internet.
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6.3review from
comfort and dvd in the room
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7.6review from
We had a lovely corner room. Well appointed. Great bathroom and amenities. Breakfast was served exactly at the time specified. Nice turndown service. Friendly and helpful staff. There was quite a bit of noise coming up from Mason Street, well into the wee hours. I would recommend asking for a room on the other side of the hotel (we were on the 12th floor and it was still loud, though it was also a Saturday night).
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7.2review from
clubroom facilities
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8.0review from
Efficient service, nice room.
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6.4review from
Breakfast is boring and internet almost not working
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8.8review from
Spacious and comfy room. Really good location. The wifi is too slow - almost non-functional and I couldn't work.
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8.0review from
Great location, lovely room with fantastic room, excellent location and helpful staff. We loved it!
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8.0review from
It's a fancy hotel, well located, very close to Union Square, with several restaurants nearby and good sized rooms and parking on the premises.
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8.0review from
Efficient service, nice room.
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7.3review from
clean & spacious rooms. Good value for money in a great location
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7.6review from
We had a lovely corner room. Well appointed. Great bathroom and amenities. Breakfast was served exactly at the time specified. Nice turndown service. Friendly and helpful staff. There was quite a bit of noise coming up from Mason Street, well into the wee hours. I would recommend asking for a room on the other side of the hotel (we were on the 12th floor and it was still loud, though it was also a Saturday night).
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7.2review from
clubroom facilities
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6.5review from
Convenient location, friendly staff. Worst wireless internet experience. Unreliable. Hotel is showing its age.
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5.0review from
Location This is not a 4 star hotel. While it technically has amenities for 4 stars. This hotel is 10 years due for a renovation. Very disappointed with stay. Would recommend strongly against staying again. Shower like warm. Glassware not so clean. Included breakfast was powdered hot chocolate. Only good thing was parking much cheaper than most other hotels and room a bit bigger which did not come close to offsetting how disappointed I was walking in expecting a nice end to vacation room.
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5.3review from
Location amenities, fans, noise, price
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6.0review from
Short walk from Union square. Wireless LAN connection was sloooow at peak times, i.e. anytime except during the night. Unacceptable if you are on a business trip and need to access your data through the Internet.
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6.3review from
comfort and dvd in the room
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6.4review from
Breakfast is boring and internet almost not working
