Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
9.1 "Excellent breakfast."
-
8.9 "Great service."9.8 "98% found the
staff to be very friendly ." 7.3 "73% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." -
8.7 "Good value."
-
7.3 "Good location."
-
6.5 "Average cleanliness."5.9 "Only 59% said
rooms were clean enough ." -
5.7 "Pool is mediocre."
-
5.3 "Average comfort."6.3 "For only 63%, the
noise level was all right ." 5.0 "Beds were acceptable for 50%." -
5.1 "Rooms are ok."5.9 "Only 59% said
rooms were clean enough ." 5.0 "Beds were acceptable for 50%."
Overall Rating
-
8.6 "Great service."9.8 "98% found the
staff to be very friendly ." -
7.6 "Good location."
-
5.2 "Average comfort."
-
4.7 "Rooms are not good."2.5 "75%
complained about the bathroom ."
Overall Rating
-
9.0 "Excellent breakfast."
-
8.9 "Great service."9.9 "99% found the
staff to be very friendly ." -
8.6 "Good value."
-
7.4 "Good location."
-
5.1 "Average comfort."
-
4.6 "Rooms are not good."3.0 "70%
complained about the bathroom ."
Overall Rating
-
9.0 "World class service."
-
5.0 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
10.0review from
The staff was wonderful, the food in the restaurant (especially the breakfast buffet) was plentiful, delicious & reasonably priced, and the rooms had all the comforts of home. It's just a short (less than 10 minute) taxi ride to downtown San Jose. If you stay here, be sure to take a walk around the surrounding neigborhood. It may look 'rough' at first, but I promise you'll come away impressed.
-
10.0review from
i had a great experience with the hotel, Highly recomend it.
-
8.0review from
Our last trip to Casa Conde was good except the first two nights were just a disaster. They had parties going until 1 or 2 am and the noise was just crazy. First two nighs we had zero sleep. Changed room twice after that it was very nice. The whole staff from front desk to housekeeping are great and they go out of the way to help.
-
10.0review from
This is a great hotel at a great price! The suites are a little on the small side, but what they lack in size they more than make up for with amenities, service and value. The kitchen is fully furnished with a full size oven, refrigerator and washer/dryer as well as many small appliances (blender, microwave, toaster, etc.). The staff is friendly and accommodating and the on site restaurant is simply wonderful. The menu has great variety and the breakfast buffet has everything from omelets and waffles to traditional Costa Rican food. It's located in a working class neighborhood which might concern some, but we went walking and never felt threatened. Downtown San Jose is only a 10 minute (about $* USD) taxi ride away. If you want to get a feel for the real San Jose, this is the place to stay!
-
2.0review from
Short list: AC and hot water did not work. Safe and windows would not lock Outside party and upstairs noise went on for hours. Room had ants and bed bugs. One of the worst neighborhoods imaginable. We left after one night and they would not refund unused three nights. Very bad experience. Hotel staff smiles tomyour face but lied to travel agency. They say 'no problem'!
-
10.0review from
The hotel was clean and nicely decorated, with beautiful gardens. The employees were well educated and friendly, room service was quick and the food was delicious and abundant. The prices were very reasonable. Casa Conde is a very secure hotel. My only complaint is the cost of telephone calls: They charged me $55.00 for a local call of 18 minutes, which is obviously inflated and unreasonably expensive. I recommend this aparhotel with this exception.
-
10.0review from
The hotel is absolutely perfect. The staff was extremely helpful. The hotel is beautiful and wonderful just to simply hang out and enjoy. We never wanted to leave the hotel to explore the rest of San Jose! We ate numerous times at the hotel and was never disappointed. The food is very good and very reasonable. Our room was clean, comfortable and had all the comforts of home. If ever in San Jose, this hotel will always be our choice!
-
10.0review from
Very friendly, helpful and attentive Staff. Room included breakfast which was excellent, every day something different, plenty of fruit and custom made omlettes. Two bedroom suite was perfect for us, included kitchenette and washer dryer. Beds were comfortable and air conditioning worked when needed. Helpful conceirge booked great trips to rainforest, volcanos, beach & hot springs. Business center computers rarely worked and were full of viruses. Location is quiet and out of downtown hustle, just a * cab ride to all the action. Hotel was well protected from outside dangers, but the area around the hotel looked dangerous particularly at night. A good place for a quite rest after adventures.
-
10.0review from
My partner, my sister and myself went to CR to rent a home. We were very apprehensive, given my previous lodging experiences throughout Latin America. We were quite frankly stunned by our experience at this facility. I have stayed at hotels worldwide and never have I had a better experience. The room was perfect, the staff was extremely helpful and professional and the complimentary breakfast was the best that I have ever had. I recommend this property without hesitation.
-
8.0review from
While they cater to the local business trade, this is a great place to use as a jump off point. Extremely helpful staff, when I had a business emergency come up and needed internet access on an off for most of the day, one of the front staff gave me his personal account access code. Very nice 2 room apts. Great restaurant. Also several small stores within walking distance for stocking kitchen.\n
-
10.0review from
Large spacious 2-bed room w/ kitchenette; good food in restaurant; very helpful staff; no traffic noise. Great for families, business travelers, singles, couples. Pool & hot tub kept clean & in order. Great price.'
-
10.0review from
The staff was wonderful, the food in the restaurant (especially the breakfast buffet) was plentiful, delicious & reasonably priced, and the rooms had all the comforts of home. It's just a short (less than 10 minute) taxi ride to downtown San Jose. If you stay here, be sure to take a walk around the surrounding neigborhood. It may look 'rough' at first, but I promise you'll come away impressed.
-
10.0review from
i had a great experience with the hotel, Highly recomend it.
-
8.0review from
Our last trip to Casa Conde was good except the first two nights were just a disaster. They had parties going until 1 or 2 am and the noise was just crazy. First two nighs we had zero sleep. Changed room twice after that it was very nice. The whole staff from front desk to housekeeping are great and they go out of the way to help.
-
10.0review from
This is a great hotel at a great price! The suites are a little on the small side, but what they lack in size they more than make up for with amenities, service and value. The kitchen is fully furnished with a full size oven, refrigerator and washer/dryer as well as many small appliances (blender, microwave, toaster, etc.). The staff is friendly and accommodating and the on site restaurant is simply wonderful. The menu has great variety and the breakfast buffet has everything from omelets and waffles to traditional Costa Rican food. It's located in a working class neighborhood which might concern some, but we went walking and never felt threatened. Downtown San Jose is only a 10 minute (about $* USD) taxi ride away. If you want to get a feel for the real San Jose, this is the place to stay!
-
10.0review from
The hotel was clean and nicely decorated, with beautiful gardens. The employees were well educated and friendly, room service was quick and the food was delicious and abundant. The prices were very reasonable. Casa Conde is a very secure hotel. My only complaint is the cost of telephone calls: They charged me $55.00 for a local call of 18 minutes, which is obviously inflated and unreasonably expensive. I recommend this aparhotel with this exception.
-
10.0review from
The hotel is absolutely perfect. The staff was extremely helpful. The hotel is beautiful and wonderful just to simply hang out and enjoy. We never wanted to leave the hotel to explore the rest of San Jose! We ate numerous times at the hotel and was never disappointed. The food is very good and very reasonable. Our room was clean, comfortable and had all the comforts of home. If ever in San Jose, this hotel will always be our choice!
-
10.0review from
Very friendly, helpful and attentive Staff. Room included breakfast which was excellent, every day something different, plenty of fruit and custom made omlettes. Two bedroom suite was perfect for us, included kitchenette and washer dryer. Beds were comfortable and air conditioning worked when needed. Helpful conceirge booked great trips to rainforest, volcanos, beach & hot springs. Business center computers rarely worked and were full of viruses. Location is quiet and out of downtown hustle, just a * cab ride to all the action. Hotel was well protected from outside dangers, but the area around the hotel looked dangerous particularly at night. A good place for a quite rest after adventures.
-
10.0review from
My partner, my sister and myself went to CR to rent a home. We were very apprehensive, given my previous lodging experiences throughout Latin America. We were quite frankly stunned by our experience at this facility. I have stayed at hotels worldwide and never have I had a better experience. The room was perfect, the staff was extremely helpful and professional and the complimentary breakfast was the best that I have ever had. I recommend this property without hesitation.
-
8.0review from
While they cater to the local business trade, this is a great place to use as a jump off point. Extremely helpful staff, when I had a business emergency come up and needed internet access on an off for most of the day, one of the front staff gave me his personal account access code. Very nice 2 room apts. Great restaurant. Also several small stores within walking distance for stocking kitchen.\n
-
10.0review from
Large spacious 2-bed room w/ kitchenette; good food in restaurant; very helpful staff; no traffic noise. Great for families, business travelers, singles, couples. Pool & hot tub kept clean & in order. Great price.'
