Guest reviews
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Overall Rating
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9.3 "Incredible bar."10.0 "
Lovely bar service , according to 100%." -
8.5 "Vibe was good."9.7 "97% said it was a
stylish hotel ." 7.3 "73% thought, thehotel was modern ." 9.2 "92%enjoyed the friendly atmosphere ." 8.9 "89% thought thehotel was luxurious ." -
8.3 "Location is great."10.0 "100%
enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." 10.0 "Good access to the airport , said 100%." -
7.9 "Good service."8.4 "84% found the
staff to be very friendly ." 8.5 "85% found therestaurant service to be one of the best ." 7.8 "78% werehappy with the room service ." 10.0 "Lovely bar service , according to 100%." -
7.4 "Good amenities."7.4 "74% thought the
building was wonderful ." 8.9 "89% thought thearchitecture was beautiful ." -
6.0 "Rooms are ok."5.8 "For only 58%, the
bathroom was ok ." 6.4 "Beds were acceptable for 64%." 6.6 "Only 66% saidrooms were big enough ." 6.2 "62% thought thebathroom was big enough ." 5.0 "For only 50%, thetv was ok ." 5.6 "56% thought thekitchenette was ok ." 5.7 "Cleanliness of the bathroom was average , said 57%." -
5.2 "Breakfast is mediocre."6.0 "
Breakfast prices were ok , according to 60%." -
5.1 "Average comfort."6.4 "
Beds were acceptable for 64%." 6.6 "Only 66% saidrooms were big enough ." 6.2 "62% thought thebathroom was big enough ." -
5.0 "Internet is average."5.0 "50% thought the
wifi quality was ok ." -
4.4 "Wellness & sports facilities were not very nice."4.2 "58%
didn't like the fitness area ."
Overall Rating
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9.3 "Incredible bar."
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8.5 "Vibe was good."9.7 "97% said it was a
stylish hotel ." 7.3 "73% thought, thehotel was modern ." 9.4 "94%enjoyed the friendly atmosphere ." -
8.3 "Location is great."
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8.0 "Great service."8.3 "83% found the
staff to be very friendly ." 8.8 "88% thought theservice was very professional ." -
5.8 "Rooms are ok."6.3 "
Beds were acceptable for 63%." 6.4 "Only 64% saidrooms were big enough ." 5.6 "For only 56%, thebathroom was ok ." -
5.4 "Breakfast is mediocre."
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5.1 "Average comfort."6.3 "
Beds were acceptable for 63%." 6.4 "Only 64% saidrooms were big enough ."
Overall Rating
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8.5 "Vibe was good."9.1 "91%
enjoyed the friendly atmosphere ." -
8.0 "Location is great."
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7.9 "Good service."8.3 "83% found the
staff to be very friendly ." -
5.9 "Rooms are ok."6.5 "Only 65% said
rooms were big enough ." 6.2 "For only 62%, thebathroom was ok ." 6.9 "Beds were acceptable for 69%." -
5.3 "Average comfort."6.5 "Only 65% said
rooms were big enough ." 6.9 "Beds were acceptable for 69%."
Overall Rating
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8.4 "Location is great."
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8.3 "Vibe was good."
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7.7 "Good service."
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6.0 "Rooms are ok."5.6 "For only 56%, the
bathroom was ok ." 6.5 "Beds were acceptable for 65%." -
5.2 "Average comfort."6.5 "
Beds were acceptable for 65%."
Overall Rating
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8.3 "Location is great."
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7.9 "Good service."8.4 "84% found the
staff to be very friendly ." -
5.7 "Rooms are ok."5.2 "For only 52%, the
bathroom was ok ." 6.6 "Only 66% saidrooms were big enough ." -
5.2 "Average comfort."6.6 "Only 66% said
rooms were big enough ."
Recent reviews
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- Negative
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7.4review from
The newly renovated rooms and baths are simple and elegant. The Hedley Club lounge serves good food & cocktails. Conveniently located in downtown San Jose, short walk to Convention center. The room lacked many standard amenities: 1) password protected, high speed Wi-Fi (Wi-Fi was free, slow and unsecured) 2) in room safe large enough to fit a laptop 3) stocked mini-bar (empty mini-fridge provided but there were no vending machines or in hotel shop to buy snacks & drinks) 4) in room guide/magazine with local/city info
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9.1review from
room service was delicious and fast. Stay was very comfortable. Beautiful large bathroom. Great location.
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8.0review from
We loved the late night pantry
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4.6review from
The bathrooms were well furnished... Better than the actual rooms. The staff was very friendly. True price I paid was not worth the room. It was a very crampt room with ancient furniture. The rooms were a boring shade of beige and our window view was another building being constructed. It's layout seemed more that of a comfort inn with a price tag of 90 dollars a night rather than 150. It's not worth the price, if you have a car go to a comfort inn and save some money cause got the same experience.
