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Comfort

Flight attendant gave wrong order

Our scheduled flight was canceled because of "maintenance" so we had to go back into LAX to catch another, which caused a delay in our whole day. One on the flight it was fine.

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Delayed flight.

I arrived at my destination

AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.

Very nice gate crew Very efficient boarding Very quick and efficient takeoff

No electronic check of boarding passes Flight attendant somewhat responsive

This flight is late most of the time. If you book this flight expect to be an hour late into Oakland. There are not enough nonstop flight options between Albuquerque and Oakland on Southwest Airlines

SW did their normal good job with the flight, which had one empty seat.

SW dropped the mid-day nonstop to OAK. Having to change planes in PHX makes it a real pain.

Smooth

Crew.

Delays.....

Less than impressive. First time with Alaska. Actual Alaska flight was great. Your regionals left much to be desired.

Snarky unprofessional attendants on the regional flights.

The time!!!