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Comfort

Flight attendant gave wrong order

Our scheduled flight was canceled because of "maintenance" so we had to go back into LAX to catch another, which caused a delay in our whole day. One on the flight it was fine.

Flight attendants provided snacks since there was a delay

There was something wrong with the plane so it was delayed for a while

after reaching the destination, it took a lot to open the airplane's doors and letting people out

2 of my 4 bags, which I checked in, were broken during my travel.

Comfortable seating and clean interior. Flight attendants are helpful and courteous.

Flight takeoff delayed one hour. Boarding has zoning, but with no structural boarding process, resulted some later zoning customers blocking earlier zoning customers in a single line. Suggest using multiple labeled queue lines, like southwest.

No trash bag in my seat for puking or bubblegum

Smooth