Pros (+) Staff was outstanding. Great service. Room was very nicely appointed. Very clean. Comfortable bed.
Cons (-) Absolutely nothing
3 stars
Four Points by Sheraton San Jose Downtown
Photos of Four Points by Sheraton San Jose Downtown
Overview
Four Points by Sheraton San Jose offers historic accommodation in San Jose and is conveniently close to Convention Center Light Rail Station. It is set in the area's popular nightlife district, which is only a few minutes walk from San Jose Museum of Art, San Jose Repertory Theatre and Plaza de Cesar Chavez Park.
A variety of premium services are available for guests of Four Points by Sheraton San Jose, such as a concierge and an express check-in and check-out feature. A gym is available to those wanting to keep up their exercise regimes while travelling.
There are 84 rooms at the hotel, each providing all the necessities to ensure a comfortable stay. They are also fitted with ironing facilities and cable/satellite channels.
Those staying at the hotel can sit down to a unique dining experience at the in-house restaurant, conveniently located for those who want to stay nearby when looking for a bite to eat.
Four Points by Sheraton San Jose is within walking distance of Cathedral Basilica of St Joseph, San Jose Convention Center and San Jose State University. San Jose International Airport is a 10-minute car trip away and Santa Clara Light Rail Station is within walking distance.
Latest deals for Four Points by Sheraton San Jose Downtown
Amenities at Four Points by Sheraton San Jose Downtown
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Hypoallergenic
- Adapted bath
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Pets not allowed
- Upper floors accessible by elevator
- Designated smoking area
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Dining
- Grocery deliveries
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Bedroom
- Feather pillow
- Fold-up bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Things to do
- Casino
- Cooking classes
Parking and transportation
- Parking
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Four Points by Sheraton San Jose Downtown
7.9
Good
826 verified ratings
Wonderful
401
Very good
112
Good
117
Okay
42
Fair
54
Mediocre
28
Poor
72
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, with easy access to downtown and nearby dining options. However, many reviews highlighted issues with room size, cleanliness, and high parking fees. While the staff received praise for their friendliness and service, the overall experience was marred by complaints about noise and the condition of the rooms.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.9 out of 10
5 reviews
8.3 out of 10
17 reviews
All reviews
Pros (+) Location is great
Cons (-) Charges $29/day for parking.
Pros (+) Within walking distance of a lot of things in downtown and close to public transportation. Nothing memorable or special that you normally get with Starwood Hotels.
Cons (-) Mediocre almost all the way around
Pros (+) Great location and reasonable price for Downtown.
Cons (-) Parking cost weren't mentioned prior to booking and was an annoying surprise of $29/day.
Pros (+) The employees were very nice
Cons (-) I didn't like that door to the room let air in and it made this annoying noise.
Pros (+) The location of the hotel was awesome. Right in the center of the downtown area. The staff, especially Tim S. was amazing, friendly, checked me in early, gave me star treatment, the room had a great view, was clean, nice amenities.
Cons (-) Was a bit old. The hallway carpet was old and dirty as was the room carpet. I didn't park there b/c the lot was more expensive than down the street.
Pros (+) The restaurant happy hour was great. Super Asian food and specostly drinks at a bargain. Rooms and common areas were tasteful and clean. Staff were friendly and helpful. Room was quiet and comfortable.
Pros (+) I would love to come back. Neat room
Pros (+) The staff was great. Good location. Windows opened a bit.
Pros (+) The staff at the front desk, valet parking and the restaurant were extremely friendly and very professional.
Cons (-) The menu at the restaurant seemed expensive, especially for breakfast.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the pros of staying at Four Points by Sheraton San Jose Downtown?
The hotel is very clean and has friendly staff. It offers good value and an excellent location.
What are the cons of staying at Four Points by Sheraton San Jose Downtown?
Some guests found the parking to be too expensive. A few guests were disappointed with their experience.
What can I expect from the dining experience at the hotel?
The hotel offers a unique dining experience at its in-house restaurant. However, some guests mentioned that the breakfast restaurant was not open on Monday morning and there was no dinner served on Sunday night.
What are the common concerns about the hotel's parking?
Several guests mentioned that the parking gets full quickly and that it is expensive, with one guest expressing disappointment at having to pay extra for parking.
What practical information should I know about the hotel's location?
The hotel is located close to downtown, making it convenient for walking to nearby attractions and dining options. However, some guests mentioned that the area can get noisy at night due to nearby nightlife.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Some guests were disappointed with the view from their rooms, so consider requesting a room with a better view to enhance your stay.
Be Aware of Parking Costs
Several guests mentioned that parking can be expensive, so factor this into your budget when planning your stay.
Consider Noise Levels
Some guests reported noise disturbances, especially from the nearby metro station, so light sleepers may want to take this into consideration.
Check Restaurant Hours
The hotel's on-site restaurant has limited hours, and some guests were disappointed with the availability of food and drinks, so it's worth checking the hours if you plan to dine there.
Take Advantage of the Location
The hotel's central location makes it easy to access downtown activities and restaurants, providing a convenient and vibrant atmosphere for your stay.
Request Room Amenities in Advance
Some guests experienced issues with room amenities not being readily available, so consider requesting any specific needs in advance to ensure a comfortable stay.
Consider Alternative Parking Options
If you're concerned about the cost and distance of hotel parking, explore nearby parking alternatives for convenience and potential cost savings.
Be Mindful of Noise from Nearby Nightlife
The hotel is located in a popular nightlife district, so be prepared for potential noise from nearby bars and clubs, especially during weekends.
Inquire About Wi-Fi and TV Functionality
Some guests experienced issues with Wi-Fi and TV functionality, so it may be helpful to inquire about this upon check-in to address any potential concerns.
Check for Renovated Rooms
Some guests noted that the hotel has undergone renovations, so consider requesting a newly renovated room for a more modern and updated experience.
Location
211 South First Street, San Jose, CA 95113
What's nearby
- San Jose Repertory Theater179 yd
- San Jose Museum of Art304 yd
- Cathedral Basilica of St Joseph342 yd
- San Jose McEnery Convention Center431 yd
- San Jose State University0.4 mi
- SAP Center at San Jose0.8 mi
- San Jose Municipal Rose Garden2.2 mi
- Santa Clara County Federal Credit Union2.6 mi
- San Jose Flea Market2.7 mi
- Santa Clara University3 mi
- Chuck E. Cheese's Family Entertainment Center3.3 mi
- Santana Row3.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Four Points by Sheraton San Jose Downtown
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | August | $195 | $150 |
Cheapest month to stay with an average 22% drop in price. | Most expensive month to stay with an average 45% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Four Points by Sheraton San Jose Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Four Points by Sheraton San Jose Downtown
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.2 | 0.3 mi | San Jose | 3.0 mi |
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