A New Classic. Welcome to the Four Points by Sheraton San Jose Downtown. Originally constructed as a classic grand hotel by TS Montgomery in 1911 with stylish brick-hued exteriors and elegant balustrades, we’re one of the city’s iconic buildings. Not only are we eligible for the National Register of Historical Places, we’re already on the California Register of Historical Places. Bells And Whistles. Reborn as a thoroughly modern hotel in 2004, we’ve established a reputation for taste, comfort, innovation and style among San Jose hotels. The hotel's dramatic interior pays homage to its landmark past while surrounding guests in casual, contemporary elegance and luxurious accommodations. Our 86 thoughtfully designed guest rooms complete with plush linens and stylish touches like Burberry-inspired plaid furnishings and ultra convenient High Speed Internet Access will make you feel right at home. And at the end of a long day of work or play, you can retreat to our Mosaic Restaurant & Lounge, which combines a sophisticated dining experience with a lively lounge atmosphere and handcrafted cocktails. Close To Everything. Located in the heart of downtown San Jose, we’re easily accessible to all major freeways and just steps away from public transportation. All downtown San Jose attractions are within walking distance, including the San Jose McEnery Convention Center, HP Pavilion, San Jose Museum of Art, Tech Museum of Innovation, San Jose State University, San Jose Symphony and Opera, and all of San Jose's diverse and unique nightlife offerings.
Very accomadating and friendly.
Front Desk Agent was really nice and tried to help me find a place to go to that evening. Great location, walking distance to downtown hot spots.
Saw a cockroach next to the desk. Neighbors were loud all night with slamming doors and loud voices, but that's not the hotel's fault.
Great hotel. Staff were very nice and answered tons of questions about getting around San Jose and to San Francisco.
The room was clean and well appointed. It had all the facilities of a modern hotel - flat screen, coffee maker, nice bathroom, etc. The staff were friendly and helpful and very willing to accommodate requests.
There are several drawbacks to this place: - it's right by the light rail tracks which turn a corne around 2 sides of the hotel. And there are 2 stops. So it is noisy. It stops about midnight and starts early morning so bring earplugs or expect to be woken up. Or both. - the walls are thin so even if the train doesn't wake you the neighbors will! - the hotel is quite expensive -- it's average for the area but then they slug you with a $25 per night parking fee which makes it expensive.
The free water bottles and the friendly staff. The location was also excellent near everything downtown.
The expensive parking when there were cheaper spots near by.
The room was clean. The bed was very comfortable. The location was ideal. There are lots of restaurants and activity in the neighborhood, which was fun. The staff was very accommodating, which was appreciated.
We added another day and the hotel took it as an opportunity to bill us almost double for it, using "the price depends of availability", although it was clear that the hotel was far from full. That was not a good feeling. Also, the restaurant had really inconvenient hours, closing the bar at 11:00 and closing at 10:00 for breakfast. I get that the expense may be too hight to be full service 24/7, but keeping a light bar menu and the bar open for people to come in any time and get something to eat and a drink would be a big plus.
Front desk staff was very personable. I called ahead to find out about parking since I was driving a van and wasn't sure about parking clearance. He advised it was an open air parking lot. When I got to the front desk to check in, he remembered my name. Gave us free waters, asked me about my day, why I was there. Said I went hiking that day and gave recommendations for other hiking spots. Was very pleasant. Was refreshing actually such nice people and great service. Maids in the hall were very nice with smiles. Coffee downstairs was great. I will definitely be back if I am in San jose.
No fridge, spit all over the elevator doors, dirty comforter with stains on it. ghetto young adults fighting in the front entrance, Ghetto people screaming in the hallways at 4 am. When I asked the front desk staff if the hotel is always full of ghetto people. They said mostly just ghetto people on the weekends. My room also looked straight across into another guests room giving you no privacy. Also $23 a night for uncovered self parking is a lot. The room was extremely small.