Pros (+) Location
Cons (-) The room, the noise, and overall experience was underwhelming. A bit disappointed
4 stars
Hotel Valencia Santana Row
Photos of Hotel Valencia Santana Row
Overview
Beautiful San Jose, California is a wonderful place with many attractions that draw tourists in. The Hotel Valencia Santana Row is a place where many of these tourists choose to stay. It has been voted the number one hotel in San Jose and it is a premier boutique hotel located on the famous Santana Row.
There are 215 rooms here and each room includes Hotel Valencia custom-designed beds, flat screen televisions, Wi-Fi, Honor Bar, in-room safes, Italian white marble bathrooms, lighted make-up mirrors, LATHER bath amenities, and bathrobes. Guests can also dine here at Oveja Negro, VBar, and Cielo.
San Jose has some great attractions for guests to check out too. There is a lot of history here that many people are not aware of. These attractions can help to educate guests of the area and help them to know the city much better. Local attractions include Santana Row for upscale shopping and dining, the Great Mall, Eastridge, Rosicrucian Egyptian Museum, Tech Museum of Innovation, Viet Museum, Intel Museum, Winchester Mystery House, Japanese Friendship Garden, Mission Peak, and Garrod Farms. There are also many wine tastings here and guests of the Hotel Valencia Santana Row can experience a true wine country experience here.
In San Jose, guests of the Hotel Valencia Santana Row will truly enjoy their stay here. There is much to see and do with some great shopping, along with fine dining. Booking a room here is easy and guests will be so happy with the service of the staff.
Latest deals for Hotel Valencia Santana Row
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hotel Valencia Santana Row
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Business center
- Flat-screen TV
Services and conveniences
- ATM on-site
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Allergy-free room
- No smoking
- Designated smoking area
Basics
- Free Wi-Fi
- Internet
- Free toiletries
- Shampoo
- Heating
- Air-conditioned
- Conditioner
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Coffee machine
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
General
- Family rooms
- Seating area
- Telephone
- Storage available
Pool and spa
- Massage
- Hot tub
- Outdoor pool
Parking and transportation
- Parking
- Valet parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Outdoor
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Hotel Valencia Santana Row
8.7
Very good
352 verified ratings
Wonderful
198
Very good
61
Good
34
Okay
16
Fair
22
Mediocre
9
Poor
12
Summary of reviews
Guests say
Guests generally appreciated the hotel's excellent location, with many highlighting its proximity to restaurants and shopping. The cleanliness and amenities, such as the hot tub and gym, were also praised. However, some guests experienced issues with noise levels and inconsistent service, particularly from the staff, which detracted from their overall experience.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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Score by provider
8.9 out of 10
273 reviews
7.9 out of 10
15 reviews
8.6 out of 10
10 reviews
8.4 out of 10
5 reviews
All reviews
Cons (-) I spent the night here for a treat to myself when I came west to visit my daughter in San Jose and that’s exactly what it was! I highly recommend and would stay here again!
Pros (+) Little overpriced.
Cons (-) Overpriced.
Pros (+) It's super clean, the staff is friendly, the rooms are nice, there is a hot tub, there is a gym, the mattress is phenomenal -- best night of rest, it's quiet, it's in a good location for restaurants/shopping. It's a good stop if you're in the area.
Cons (-) No complaints.
Pros (+) Fun location, great vibe, beautiful common areas and outdoor living space. Wonderful breakfast included with room.
Cons (-) Called to confirm pool was open (November) with beverage service, were told it was and that someone would come out to offer us drinks. Nobody ever came for 3 hours.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities provided in the rooms?
The rooms include Hotel Valencia custom-designed beds, flat screen televisions, Wi-Fi, Honor Bar, in-room safes, Italian white marble bathrooms, lighted make-up mirrors, LATHER bath amenities, and bathrobes.
Is parking available at the hotel?
Yes, parking is available, including valet parking and private parking options.
What can guests expect from the dining options at the hotel?
Guests can dine at Oveja Negro, VBar, and Cielo, and enjoy excellent complimentary continental breakfast.
What is the cleanliness and comfort of the beds like at the hotel?
The hotel provides super clean and comfortable beds, ensuring a great night's sleep for guests.
When is the best time to visit the hotel?
The high season is in August, offering a vibrant atmosphere, while the low season is in June, providing a more relaxed experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Balcony
Guests recommend booking a room with a balcony for a pleasant view and the opportunity to enjoy the ambiance of Santana Row.
Consider Valet Service
Utilize the valet service for convenience, especially given the limited self-parking options and the distance to self-parking.
Explore Nearby Attractions
Take advantage of the hotel's central location on Santana Row, providing easy access to a variety of dining and shopping options within walking distance.
Check Room Amenities
Prioritize rooms with amenities such as comfortable beds, spacious layouts, and clean, well-maintained facilities to ensure a pleasant stay.
Be Mindful of Noise Levels
Be aware that the hotel's location on Santana Row may result in potential noise from the vibrant nightlife, particularly during weekends.
Verify Room Cleanliness
Upon check-in, inspect the room for cleanliness, including the bedding, bathroom, and overall tidiness, to ensure a comfortable and hygienic stay.
Consider Alternative Dining Options
While the hotel offers dining options, guests may explore nearby eateries for breakfast, considering the mixed feedback on the hotel's breakfast service.
Utilize the Hotel's Spa
Take advantage of the hotel's spa facilities for a relaxing experience, as recommended by guests who enjoyed the spa amenities.
Inquire About Special Requests
If specific room features or services are important, consider communicating these needs to the staff in advance to enhance the overall experience.
Consider Alternative Parking
Evaluate nearby free parking options to potentially reduce costs, especially if the valet service is deemed too expensive.
Location
355 Santana Row, San Jose, CA 95128
What's nearby
- Santana Row127 yd
- Winchester Mystery House333 yd
- San Jose Municipal Rose Garden1.3 mi
- Santa Clara University2 mi
- SAP Center at San Jose2.7 mi
- San Jose Museum of Art3.3 mi
- Cathedral Basilica of St Joseph3.3 mi
- San Jose McEnery Convention Center3.3 mi
- San Jose Repertory Theater3.4 mi
- Santa Clara County Federal Credit Union3.6 mi
- San Jose State University3.8 mi
- San Jose Flea Market5.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Valencia Santana Row
Low season | December |
|---|---|
High season | November |
Average price (weeknight) | $482 |
Average price (weekend night) | $319 |
When to book a room at Hotel Valencia Santana Row
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Valencia Santana Row
FAQs when booking at Hotel Valencia Santana Row
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See most recommended stays in San JoseGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 3.5 mi |
Nearest Airport | San Jose |
Distance to airport | 3.0 mi |
Everything you need to know for your stay in San Jose
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