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Best Western Capistrano Inn
2 stars

Best Western Capistrano Inn

27174 Ortega Highway, San Juan Capistrano, CA 92675-2702, United States
San Juan Capistrano, CA
See location+1 949 493 5661
From
$93
Cheapest

rate per night

7.1
Good
based on 887 reviews
887 reviews
Room type
Provider
Nightly total
Standard room
Queen room
Double room

Photos of Best Western Capistrano Inn

Overview

Rating

Located only a 10-minute walk from Mission San Juan Capistrano, Best Western Capistrano Inn offers a Jacuzzi and a heated pool. It also provides a 24-hour reception, a free shuttle service and an express check-in and check-out feature.

This 3-star hotel offers meeting rooms, laundry facilities and luggage storage. The in-house day spa provides a variety of massages and body treatments. The hotel's multilingual staff will be glad to provide dining suggestions and help organize itineraries.

Best Western Capistrano Inn has 108 rooms, all of which are fitted with a microwave, a refrigerator and a hair dryer.

John Wayne Airport is around a 25-minute car ride from Best Western Capistrano Inn and San Juan Capistrano Amtrak Station is within walking distance. Guests can also find a range of restaurants and shops nearby.

Rating
7.1
Good
Based on 887 verified guest reviews

Latest deals for Best Western Capistrano Inn

Tue 5/13
Wed 5/14
Double room
2 double beds
2 double beds
2 double beds
Standard room
1 queen bed
1 queen bed
1 queen bed
Deluxe room
2 queen beds
2 queen beds
2 queen beds
King room
1 king bed
1 king bed
1 king bed
Queen room
1 queen bed
1 queen bed
2 queen beds
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at Best Western Capistrano Inn

  • Outdoor pool
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business center
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Conditioner

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • No smoking
  • Lowered sink
  • Private entrance

Dining

  • Microwave
  • Snack bar
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Things to do

  • Gift shop
  • Hiking
  • Beach access
  • Golf
  • Cycling
  • Horse riding

Services and conveniences

  • Business center
  • Wake-up service
  • Meeting/Banquet facilities
  • Key card access
  • Express check-out
  • 24hr front desk

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool

Parking and transportation

  • Airport shuttle
  • Free parking
  • Private parking

General

  • Seating area
  • Telephone
  • Storage available

Outdoor

  • Terrace/Patio
  • Balcony

Laundry

  • Laundry facilities
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Alarm clock

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Complimentary breakfast

Reviews of Best Western Capistrano Inn

7.1
Good
887 verified ratings
Wonderful
293
Very good
149
Good
143
Okay
67
Fair
84
Mediocre
48
Poor
103

Summary of reviews

Guests say
Guests appreciated the hotel's location, especially for access to nearby attractions and amenities. However, many reviews highlighted significant issues with cleanliness, including dirty rooms and linens, as well as poor service, particularly regarding housekeeping and staff indifference to guest complaints. Overall, while the location was a plus, the hotel needs substantial improvements in cleanliness and service to enhance guest satisfaction.
AI-Generated from customer reviews
Location9 out of 10
Service2 out of 10
Cleanliness1.5 out of 10
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All reviews

8.0
Very good
Brent, May 2023
Be aware you will have to pay extra to park 10$ per night.
8.0
Very good
Lish, Nov 2022
Towels are thin Breakfast is phenomenal
2.0
Poor
Paul, May 2021
Pros (+) Everything was disgusting about this hotel.
Cons (-) The cleanliness was absolutely horrible. There were bugs in the room climbing up the wall, mold on the ceilings and stains all over the curtains. Absolutely disgusting room.
8.0
Very good
Anonymous, Dec 2017
Pros (+) comfy bed
Cons (-) bed too tall
2.0
Poor
Anonymous, Nov 2016
Pros (+) Not much
Cons (-) left at 9:30am, came back at 1:30, room not touched. Left at 2:00 pm returned at midnite, still dirty I'll never stay there again!!!! House keeping sucked.

Location

27174 Ortega Highway, San Juan Capistrano, CA 92675-2702

What's nearby

  • Mission San Juan Capistrano0.3 mi
  • San Juan Hills Country Club0.5 mi
  • Zoomars Petting Zoo0.5 mi
  • The Coach House1.6 mi

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Best Western Capistrano Inn

Low season

March

High season

June

Average price (weeknight)

$138

Average price (weekend night)

$229
Cheapest month to stay with an average 30% drop in price.
Most expensive month to stay with an average 43% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Best Western Capistrano Inn

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Best Western Capistrano Inn

  • If you’re after a cheap room at Best Western Capistrano Inn, then you should consider staying during the low season. The cheapest deals can generally be found in March and January.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Best Western Capistrano Inn, plan to stay on a Monday or Sunday. The most expensive day is usually Saturday.
  • The cheapest price a room at Best Western Capistrano Inn was booked for on KAYAK in the last 2 weeks was $131, while the most expensive was $149.
  • How long should you stay at Best Western Capistrano Inn? KAYAK users usually book their rooms here for 2 days.
See more tips

FAQs when booking at Best Western Capistrano Inn

  • Where is Best Western Capistrano Inn located?

    Best Western Capistrano Inn is located at 27174 Ortega Highway, 0.3 miles from the center of San Juan Capistrano. Mission San Juan Capistrano is the closest landmark to Best Western Capistrano Inn.

  • When is check-in time and check-out time at Best Western Capistrano Inn?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at Best Western Capistrano Inn.

  • Does Best Western Capistrano Inn offer free Wi-Fi?

    Yes, Best Western Capistrano Inn offers free Wi-Fi.

  • Does Best Western Capistrano Inn offer free parking?

    Yes, Best Western Capistrano Inn offers free parking.

  • How far is Best Western Capistrano Inn from the airport?

    Best Western Capistrano Inn is 17.1 miles from Santa Ana J. Wayne/Orange Cnty. Best Western Capistrano Inn is 33.7 miles from San Diego Carlsbad-Palomar.

  • Does Best Western Capistrano Inn have a pool?

    Yes, Best Western Capistrano Inn has a pool onsite.

  • How does KAYAK find such great Best Western Capistrano Inn hotel deals?

    KAYAK scours the web for all room deals available at Best Western Capistrano Inn in San Juan Capistrano and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Best Western Capistrano Inn and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Best Western Capistrano Inn.

See more FAQs

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Casa de Vaqueros! Family&Pet Friendly! 3mi to the Beach!
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Good to know

Value for money

7.4

Distance to city center

0.3 mi

Nearest Airport

Santa Ana J. Wayne/Orange Cnty

Distance to airport

17.1 mi