Sheraton Old San Juan Hotel

Sheraton Old San Juan Hotel

100 Brumbaugh Street, San Juan 00901, Puerto Rico
+1 787 721 5100
$178
Cheapest

rate per night

7.9
Good

based on 1,520 reviews

Sheraton Old San Juan Hotel
Wed 5/25
Thu 5/26
ProviderNightly total
FINDHOTEL$178
KAYAK$188
Priceline$193

About Sheraton Old San Juan Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi for free

Located within 10 minute's walk of Castillo San Cristobal, this 3-star contemporary hotel features a rooftop pool. It is also minutes from San Juan's popular attractions and landmarks.

There are a range of facilities on offer to those staying at Sheraton Old San Juan Hotel, including valet parking, an express check-in and check-out feature and a Jacuzzi. In sunny weather, an outdoor terrace provides a nice place to relax. Those staying at the property can also admire city views from the gym.

Sheraton Old San Juan Hotel provides 240 rooms, each with a mini bar, a private bathroom and a refrigerator. They are also equipped with a microwave, cable/satellite channels and a hair dryer.

On-site dining options include Palio, which provides an ideal place to enjoy a meal. Room service is also available during certain times.

The area surrounding the hotel has a variety of cafés and restaurants. Guests can also easily visit Old San Juan and Casa Blanca.

Photos of Sheraton Old San Juan Hotel

Property safety measures

Sheraton Old San Juan Hotel has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Rooms available at Sheraton Old San Juan Hotel

Wed 5/25
Thu 5/26
Show deals with
Deluxe Rooms($209 - $660)
Deluxe room
2 double beds

2 double beds

travelup

$209/night

$209 totaltravelup
2 double beds

2 double beds

Trip.com

$224/night

$224 totalTrip.com
bed type unknown
bed type unknown
Priceline

$244/night

$244 totalPriceline
Traditional($196 - $435)
Traditional room
1 king bed

1 king bed

Snaptravel

$196/night

$196 totalSnaptravel
bed type unknown
bed type unknown
travelup

$198/night

$198 totaltravelup
1 king bed

1 king bed

FINDHOTEL

$200/night

$200 totalFINDHOTEL
Double Rooms($225 - $482)
Double room
1 king bed

1 king bed

FINDHOTEL

$225/night

$225 totalFINDHOTEL
bed type unknown
bed type unknown
travelup

$249/night

$249 totaltravelup
bed type unknown
bed type unknown
MARRIOTTDERBYSOFT

$394/night

$394 totalMARRIOTTDERBYSOFT
Standard Rooms($178 - $236)
Standard room
bed type unknown
bed type unknown
FINDHOTEL

$178/night

$178 totalFINDHOTEL
bed type unknown
bed type unknown
travelup

$210/night

$210 totaltravelup
bed type unknown
bed type unknown
travelup

$230/night

$230 totaltravelup
King Rooms($188 - $488)
King room
1 king bed

1 king bed

KAYAK

$188/night

$188 totalKAYAK
1 king bed

1 king bed

Priceline

$193/night

$193 totalPriceline
bed type unknown
bed type unknown
Booking.com

$208/night

$208 totalBooking.com

Amenities at Sheraton Old San Juan Hotel

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Wi-Fi available in all areas

Health and safety

  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Thermometers for guests provided by property
  • Safe

Services and conveniences

  • ATM on-site
  • Car rental
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Multi-lingual staff
  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Allergy-free room
  • Upper floors accessible by elevator

Dining

  • Fruits
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Dining area

General

  • Interconnected room(s) available
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone
  • Carpeted
  • City view

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Additional toilet
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper

Bedroom

  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Drying rack for clothing

Pool and spa

  • Hot tub
  • Outdoor pool
  • Pool towels
  • Rooftop pool

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Workspace

  • Computer use available
  • Fax/photocopying
  • Laptop safe
  • Desk

Parking and transportation

  • Parking
  • Private parking
  • Valet parking

Outdoor

  • Terrace/Patio
  • Beach towels
  • Balcony

Family friendly

  • Babysitting or child care
  • Cribs available

Things to do

  • Beach access

Fitness

  • Fitness center

Reviews of Sheraton Old San Juan Hotel

7.9
GoodBased on 1,520 verified guest reviews
7.6Friends
7.9Couples
7.9Families
7.7Solo

Pros +
Cons -

Traveler type:
Time of Year:
Show reviews that mention
Traveler rating:
Sort by:
Newest first
A
8.0 Great
Pros:The location was great. Nice rooftop pool.
Cons:Room was not ready until 1.5h after check in. The suite layout was very strange, a lot of empty space and not very convenient. We didn't get room service until 3 days after we came.
E
10.0 Excellent
Pros:Comfortable bed
A
9.1 Excellent
Pros:Staff was very helpful in recommending somewhere to eat. Beds were very comfortable and they were accommodating to my needs.
Cons:None
A
2.0 Bad
Cons:Would really like my money back. I have told everyone I know to NOT book through Kayak nor stay at this girl.
A
7.4 Good
Pros:Great stay but had ask repeatedly for washcloths. Going green ( no maid service, just fresh towels ) was pefect....and received a $5 coupon each day you go green. Used it in the restaurant. Downside, they forgot to give it to us one day. And still no washcloths!! Another downside, cable reception was horrible all 4 nights!!! No TV for longer than 20 or so minutes. Very aggravating. So dont expect to relax to a movie or occupy the kiddies while you get ready for dinner. Front desk never had an answer and nothing they could do. Otherwise, great location, comfy beds, quiet hallways at night.
A
10.0 Excellent
Pros:Very comfortable bed and size of the room.
Cons:Some hallway noise.
A
6.0 Okay
Pros:Great place to stay at since it if very close to the cruise port.
Cons:Wish they had a shuttle to pick up at the airport. Also pool was too small. Need different tile for the pool area because that tile is very slippery.
R
6.5 Okay
Pros:The location was great for walking they old San Juan and to get on cruise ship.
Cons:A/C in our room didn't work. Only received two channels on tv. Advertised as having its own casino inside hotel and there was no casino. Very disappointed.
A
4.5 Mediocre
Pros:Nice view to the bay, pretty roof swimming pool and good gym
Cons:No parking, bad service in the front desk. No attention to the guest. They send me to the wrong room with a family inside... They don't pay attention to what they do in the front desk. Not possible to book in the front desk the man make me reserve through a phone and it was not possible. At the end, I had to make the booking on my cellphone because they were not kind enough to make me a reservation.
A
10.0 Excellent
Pros:Great hotel. People very helpful to make it the best stay ever
Cons:Luv everything

Location

100 Brumbaugh Street, San Juan 00901

What's nearby

  • Castillo de San Cristobal0.3 mi
  • The Poet's Passage0.3 mi
  • Viejo San Juan0.4 mi
  • Capilla del Santo Cristo de la Salud0.4 mi
  • Catedrál de San Juan Bautista0.4 mi
  • Paseo de la Princesa0.4 mi
  • La Fortaleza0.5 mi
  • San José Church0.5 mi
  • San Juan National Historic Site0.5 mi
  • Museo de Las Americas0.6 mi
  • Santa María Magdalena de Pazzis Cemetery0.6 mi
  • Castillo San Felipe del Morro0.9 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Sheraton Old San Juan Hotel

  • Guests with existing Sheraton Old San Juan Hotel reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at Sheraton Old San Juan Hotel for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.

  • Sheraton Old San Juan Hotel is located at 100 Brumbaugh Street in San Juan Antiguo, 0.3 miles from the center of San Juan. Castillo de San Cristobal is the closest landmark to Sheraton Old San Juan Hotel.

  • Check-in time is 3:00 PM and check-out time is 11:00 AM at Sheraton Old San Juan Hotel.

  • Yes, Sheraton Old San Juan Hotel offers free Wi-Fi.

  • Sheraton Old San Juan Hotel is 1.1 miles from San Juan Isla Grande. Sheraton Old San Juan Hotel is 7.3 miles from San Juan Luis Munoz Marin Intl.

  • Yes, Sheraton Old San Juan Hotel is a pet-friendly hotel.

  • Yes, Sheraton Old San Juan Hotel has a pool onsite.

Nearby hotels and places to stay

Good to know

Value for money

7.3

Distance to city center

0.3 mi

Location rating

9.1

Nearest Airport

San Juan Luis Munoz Marin Intl

Distance to airport

7.3 mi