Sheraton Old San Juan Hotel

100 Brumbaugh Street, San Juan 00901, Puerto Rico
+1 787 721 5100

Cheapest
rate per night

8.6

Excellent
based on 2,975 reviews
Sheraton Old San Juan Hotel - San Juan, Puerto Rico
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
TripAdvisor $106
Cancelon $107
AMOMA $121
TripAdvisor
Cancelon
AMOMA

Good to know

Distance to city center 0.3 mi
Location rating 9.5
Nearest Airport San Juan Luis Munoz Marin Intl
Distance to airport 7.4 mi

Rooms

Check-in
Check-out

Double Rooms

$123+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$123 per night
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Unknown
$138 per night
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Unknown
$256 per night
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Unknown
$318 per night
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Double bed
$348 per night
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Double bed
$382 per night
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Unknown
$420 per night

Standard Rooms

$112+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$112 per night
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Unknown
$128 per night
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Unknown
$260 per night

Deluxe Rooms

$106+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$106 per night
IMAGE
Unknown
$107 per night
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Unknown
$138 per night
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Unknown
$139 per night
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Unknown
$149 per night
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Double bed
$209 per night
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Double bed
$212 per night
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Unknown
$213 per night
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Double bed
$232 per night
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Unknown
$246 per night
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Double bed
$249 per night
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Double bed
$252 per night
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Double bed
$269 per night
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Unknown
$315 per night
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Unknown
$325 per night
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Unknown
$394 per night
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King bed
$417 per night
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Double bed
$429 per night
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King bed
$451 per night
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King bed
$480 per night
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King bed
$480 per night
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King bed
$486 per night
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King bed
$526 per night
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King bed
$543 per night

Traditional Rooms

$202+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$202 per night
IMAGE
Unknown
$203 per night
IMAGE
Unknown
$222 per night
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Unknown
$232 per night
IMAGE
Unknown
$252 per night
IMAGE
Unknown
$290 per night
IMAGE
Unknown
$315 per night
IMAGE
Unknown
$347 per night

King Rooms

$234+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$234 per night
IMAGE
King bed
$236 per night
IMAGE
King bed
$256 per night
IMAGE
Unknown
$278 per night
IMAGE
Unknown
$336 per night
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Unknown
$346 per night

Leisure Rooms

$158+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$158 per night
IMAGE
Unknown
$158 per night
IMAGE
Unknown
$178 per night
IMAGE
Unknown
$279 per night

Reviews

Pros

Cons

Traveler rating

207
97
30
16
3

Time of year

Traveler type

Show reviews that mention

+
carnival cruise in 4 reviews
close to several restaurants in 26 reviews
comfy beds in 6 reviews
cruise port in 61 reviews
great location in 188 reviews
held our luggage in 8 reviews
hotel was very clean in 87 reviews
palio in 6 reviews
parking lot in 29 reviews
price was high in 31 reviews
roof top pool in 52 reviews
room and view in 54 reviews
room was small in 104 reviews
san juan in 42 reviews
staff was friendly in 128 reviews
walking distance in 31 reviews
windows in my room in 3 reviews
  • Good
    Oct 2019
    8.0

    There's a "wine & Coffee bar" that serves some food. We ordered a salad,sandwich,and drinks. It took an hour and a half (with weak explanations) for us to get our meal. As we were leaving, I saw the "Chef" making another salad right at the bar. Chef???

  • Excellent
    Oct 2019
    10.0

    Marvelous.

    N/A

  • Excellent
    Oct 2019
    9.6

    Location, room, staff all excellent.

    A bit expensive the stay, parking and breakfast.

  • Mediocre
    Oct 2019
    2.9

    The room was nice enough, and the location was good.

    All facilities stated on the website were NOT available. It stated in room -dining but this was not available. Stated main restaurant was open till 10:30pm for dinner but it was not open at all. We came back from dinner to get a drink from the bar at 10:50pm and it was closed even though website stated it was open until midnight. Room facilities for a suite were very basic, with no mini bar and only an old coffee machine (with coffee for only one person?) and only one robe. I would of expected facilities for two! Furthermore the gentleman on reception was extremely rude and unhelpful - he is not made for front of house! We complained about his attitude and asked to speak to the manager. The manager was much more helpful and communicated well with us and recommended a great restaurant. Breakfast service is poor with limited options. To sum up, I would not stay here again! My score 1/10! The hotel couldn’t be more unhelpful and unaccommodating if they tried!

  • Excellent
    Oct 2019
    10.0

    Loved the location. Access to many places.

    One of the male wait staffs in restaurant was not the friendliest. He did not remove plate from table from one of friends buffet so it sat in front of his wife. She picked a piece of bacon off of it and he charged them for two buffets. Felt that was wrong. Plus she self served her own water to top it off. That was only bad experience. At first did not give me a room with ocean view, but corrected it.

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About

Overview

The Sheraton’s San Juan branch is located in the heart of historic and romantic old San Juan, directly on the waterfront. A myriad of restaurants, art galleries, museums, and upscale stores welcome visitors, inviting them to linger in the city.

The rooms range from a smaller guest room with no view to an expansive executive suite with views of both the city and the ocean. Babysitting services and free Wi-Fi appeal to families while all travelers enjoy three differing breakfast options. The Sheraton Fitness room and indoor pool provide excellent accommodations for staying consistent with workout routines; however, the rooftop pool steals the show- a favorite among guests. The hotel’s Palio Restaurant serves local delicacies and Puerto Rican Fusion dishes. Meanwhile, the AROMA Wine & Coffee Lounge offers adults a place to relax. The local area offers free trolley services. Within a half mile lay many local attractions including Fortress El Morro, Galeria Botello, and El Capitolio making the hotel pedestrian-friendly. For those wanting to venture further out, the Zen Spa, Mimar area, and Condado beaches are within a two-mile radius of the hotel.

The combination of quality hospitality and location make the Sheraton one of the premier hotels in the historic old San Juan area.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.6 Excellent

based on 2,975 reviews

9.5

Location

8.0

Service

5.9

WiFi

2.8

Value

Things to Know

  • Great view
  • Comfortable beds
  • Friendly service
  • Wonderful sightseeing

Check in

3:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Parking
Fitness center
Free Wi-Fi
Pets allowed on request. Charges may apply.
Increased accessibility
ATM on-site
A/V equipment rental
Business center
Car rental
Concierge service
Cribs available
Gift shop
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Hot tub
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Cable or satellite TV
Air-conditioned
24hr front desk
Safe
Babysitting/child services (surcharge)
Free Internet
Designated smoking area
Storage available
Wedding services
Terrace/Patio
Rooftop
Elevator
Spa
Hairdryer

Photos

Sheraton Old San Juan Hotel - San Juan - Building All Photos (32)
Sheraton Old San Juan Hotel - San Juan - Banquet hall Banquets (3)
Sheraton Old San Juan Hotel - San Juan - Bar Bar (2)
Sheraton Old San Juan Hotel - San Juan - Bathroom Bathroom (1)
Sheraton Old San Juan Hotel - San Juan - Bedroom Bedroom (3)

Location

Most Popular Landmarks

  • Castillo de San Cristobal 0.3 mi
  • The Poet's Passage 0.3 mi
  • Viejo San Juan 0.4 mi
  • Capilla del Santo Cristo de la Salud 0.4 mi
  • Catedrál de San Juan Bautista 0.4 mi
  • Paseo de la Princesa 0.4 mi

San Juan Travel Guide

Learn about San Juan on KAYAK

Getting Around

San Juan Isla Grande 1.1 mi
San Juan Luis Munoz Marin Intl 7.4 mi

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