The Sheraton Old San Juan Hotel is situated in the heart of historic and romantic old San Juan. We are ideally located on the waterfront, just a few moments from the docking point of grand cruise ships. Our hotel is just steps away from world-class shopping, dining, and entertainment. A myriad of restaurants, art galleries, museums, and upscale stores will suit any taste. Plus, we are only six miles from the International Airport, so you can spend your time relaxing, not traveling. Come and enjoy our unique combination of modern comforts and old-world charms at the Sheraton Old San Juan Hotel.
The hotel is in a great location for touring Old San Juan. Taxi access great and right on the waterfront. The staff and service here is perfect.
It's so unbelievably overpriced for a mid-range style Sheraton it made us choke paying their prices. However, they know they can hold you hostage with those prices given the other hotel options in Old San Juan. Its quite loud in the hallways, but I must say the location is awesome.
Expensive and noisy. Nice location
Great location, right in old San Juan. Casino was fun at night. Rooftop pool was fun during the day.
No view from our room, but that wasn't a big deal.
The hotel was very convenient. It is walking distance from the cruise port and the rest of Old San Juan. Staff very friendly.
Perfectly located for visitors looking to explorer Old San Juan on foot. the entire staff was exceptionally helpful with points of interest and restaurants in the area. Will definitely stay there upon our next visit
Wish they had a café or store that was open extended hours.
I like the location. The staff was excellent. I like that they have a concierge to help set up excursions. I like the spacious room and modern decor. The best st is the coffee shop in the lobby and the burger place next door is yummy.
I had an inner room so did have much of a view but that's ok. I didn't spend kuch time int the room. I would have liked if they had a small store to buy sodas candy and chips.
Great location in Old San Juan. A bit pricey, but you're walking distance to everything in Old San Juan. Room was clean, staff was friendly. I loved my stay. Got to the airport, picked up the rental car, drove to the Sheraton, and didn't drive it again until we left the next evening.
The parking was like $20 a day or so. Valet only. There is parking nearby in a garage that is more economical. We chose to leave out car with the hotel.
Perfect location next to the port of San Juan. Staff was friendly and helpful. Food and shopping all within walking distance.
Resort fee added at the end of stay - this is not a resort property, just a standard hotel with a casino is all.
The area where it's located it's beautiful.
Staff were curtious, friendly and very helpful. Rooms were spacious and clean