Sheraton Old San Juan Hotel
100 Brumbaugh Street, San Juan 00901, Puerto Rico
+1 787 721 5100
Cheapest
rate per night
8.3
Excellent
based on 738 reviews
Compare vs. KAYAK
| Provider | Nightly total |
|---|---|
| Zenhotels.com | $117 |
| Hotels.com | $140 |
| Orbitz | $140 |
Good to know
Value for money |
7.4 |
|---|---|
Distance to city center |
0.3 mi |
Location rating |
9.3 |
Nearest Airport |
San Juan Luis Munoz Marin Intl |
Distance to airport |
7.4 mi |
Rooms
Superior Rooms
$176+
Bed type
Provider
Nightly
Unknown
$176
per night
Unknown
$182
per night
Unknown
$184
per night
Double Rooms
$124+
Bed type
Provider
Nightly
Unknown
$124
per night
Standard Rooms
$117+
Bed type
Provider
Nightly
Unknown
$117
per night
Unknown
$142
per night
Unknown
$142
per night
Unknown
$142
per night
Unknown
$222
per night
King Rooms
$121+
Bed type
Provider
Nightly
Unknown
$121
per night
King bed
$154
per night
King bed
$154
per night
King bed
$154
per night
King bed
$162
per night
King bed
$166
per night
King bed
$171
per night
Unknown
$173
per night
King bed
$175
per night
King bed
$177
per night
Deluxe Rooms
$164+
Bed type
Provider
Nightly
Double bed
$164
per night
Double bed
$164
per night
Unknown
$191
per night
Double bed
$193
per night
Double bed
$197
per night
Double bed
$223
per night
Traditional Rooms
$140+
Bed type
Provider
Nightly
King bed
$140
per night
King bed
$140
per night
King bed
$140
per night
King bed
$140
per night
King bed
$140
per night
King bed
$142
per night
King bed
$143
per night
King bed
$153
per night
Reviews
Pros
| "Clean place, great location, friendly staff." | (in 87 reviews) |
|---|---|
| "Very clean, great staff, good location" | (in 61 reviews) |
| "Palio restaurant also highly recommended" | (in 3 reviews) |
Cons
| "No refrigerator in the room." | (in 38 reviews) |
|---|---|
| "Breakfast not being included" | (in 16 reviews) |
| "My room was no ready on time" | (in 38 reviews) |
Traveler rating
244
117
39
23
6
Time of year
Traveler type
Show reviews that mention
+
| great location | in 216 reviews |
|---|---|
| room ready | in 127 reviews |
| friendly staff | in 123 reviews |
| fridge in the room | in 118 reviews |
| cruise port | in 92 reviews |
| great hotel | in 80 reviews |
| beautiful view | in 69 reviews |
| close to restaurants | in 63 reviews |
| breakfast buffet | in 57 reviews |
| san juan | in 43 reviews |
| pool area | in 36 reviews |
| parking lot | in 29 reviews |
| walking distance | in 29 reviews |
| comfortable bed | in 17 reviews |
| old town | in 12 reviews |
| hot water | in 11 reviews |
| historic sites | in 4 reviews |
| palio | in 2 reviews |
| walls were paper | in 2 reviews |
| paper towels | in 1 review |
-
ExcellentJul 20179.1
VERY COURTEOUS STAFF
Staff was very helpful in recommending somewhere to eat. Beds were very comfortable and they were accommodating to my needs.
None
-
PoorFeb 20172.0
Due to an airline issue we never made it to this h
Would really like my money back. I have told everyone I know to NOT book through Kayak nor stay at this girl.
-
GoodJan 20177.4
Great stay but had ask repeatedly for washcloths. Going green ( no maid service, just fresh towels ) was pefect....and received a $5 coupon each day you go green. Used it in the restaurant. Downside, they forgot to give it to us one day. And still no washcloths!! Another downside, cable reception was horrible all 4 nights!!! No TV for longer than 20 or so minutes. Very aggravating. So dont expect to relax to a movie or occupy the kiddies while you get ready for dinner. Front desk never had an answer and nothing they could do. Otherwise, great location, comfy beds, quiet hallways at night.
-
ExcellentDec 201610.0
Very comfortable bed and size of the room.
Some hallway noise.
-
OkayOct 20166.0
Great stay if you are going on a cruise
Great place to stay at since it if very close to the cruise port.
Wish they had a shuttle to pick up at the airport. Also pool was too small. Need different tile for the pool area because that tile is very slippery.
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.
About
Overview
The Sheraton’s San Juan branch is located in the heart of historic and romantic old San Juan, directly on the waterfront. A myriad of restaurants, art galleries, museums, and upscale stores welcome visitors, inviting them to linger in the city.
The rooms range from a smaller guest room with no view to an expansive executive suite with views of both the city and the ocean. Babysitting services and free Wi-Fi appeal to families while all travelers enjoy three differing breakfast options. The Sheraton Fitness room and indoor pool provide excellent accommodations for staying consistent with workout routines; however, the rooftop pool steals the show- a favorite among guests. The hotel’s Palio Restaurant serves local delicacies and Puerto Rican Fusion dishes. Meanwhile, the AROMA Wine & Coffee Lounge offers adults a place to relax. The local area offers free trolley services. Within a half mile lay many local attractions including Fortress El Morro, Galeria Botello, and El Capitolio making the hotel pedestrian-friendly. For those wanting to venture further out, the Zen Spa, Mimar area, and Condado beaches are within a two-mile radius of the hotel.
The combination of quality hospitality and location make the Sheraton one of the premier hotels in the historic old San Juan area.
Features
8.3 Excellent
based on 738 reviews
8.7
Cleanliness
8.6
Comfort
8.7
Staff
7.4
Value for money
Check in |
3:00 PM |
Check out |
11:00 AM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
ATM on-site
Business center
Car rental
Wake-up service
Wi-Fi available in all areas
Daily housekeeping
Fax/photocopying
Concierge service
Cribs available
Feather pillow
Fire extinguisher
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Fold-up bed
Free toiletries
Fruits
Room service
Smoke alarms
Contactless check-in/check-out
Tour desk
Hypoallergenic
Face masks for guests available
Hypoallergenic pillow
Physical distancing in dining areas
Physical distancing rules
Property is cleaned by professional cleaning companies
Spa
Process in place to check health of guests
Hot tub
Interconnected room(s) available
Outdoor pool
Key card access
No smoking
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Beauty salon
Laptop safe
Express check out
Parking
Hairdryer
Fitness center
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
Air-conditioned
Non-feather pillow
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Pay-per-view channels
Outdoor furniture
Delivered food is securely covered
Babysitting/child services (surcharge)
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Free Internet
Pool towels
Staff follow all safety protocols as directed by local authorities
Bathrobe
Private bathroom
24hr front desk
Designated smoking area
Storage available
Private parking
Wedding services
Free Wi-Fi
Radio
Pets allowed on request. Charges may apply.
Terrace/Patio
Increased accessibility
Rooftop pool
Beach towels
Linens
Towels
Safety deposit box
Sea view
Seating area
Elevator
Shampoo
Shower
Accessible by elevator
Slippers
First-aid kit
Socket near the bed
Additional toilet
Sofa
Alarm clock
Sofa bed
Allergy-free room
Balcony
Bathtub
Soundproofing
Spa bath
Body soap
Bottle of water
Tea/coffee maker
Telephone
Carpeted
Toilet
Toilet paper
Safe
City view
Clothes rack
Trash cans
Coffee machine
TV
Upper floors accessible by elevator
Conditioner
Valet parking
Desk
Vending machine (drinks)
Dining area
Dining table
Wardrobe or closet
Drying rack for clothing
FAQs when booking at Sheraton Old San Juan Hotel
Where is Sheraton Old San Juan Hotel located?
When is check-in time and check-out time at Sheraton Old San Juan Hotel?
Does Sheraton Old San Juan Hotel offer free Wi-Fi?
Does Sheraton Old San Juan Hotel offer free parking?
Does Sheraton Old San Juan Hotel offer free airport shuttle service?
How far is Sheraton Old San Juan Hotel from the airport?
Can you bring pets to Sheraton Old San Juan Hotel?
Does Sheraton Old San Juan Hotel have a pool?
Photos
All Photos
01 of 35
Reviews about Sheraton Old San Juan Hotel
“Breakfast was overdone and not great.”
“The breakfast amd service was great. They are pet friendly and the concieges were very helpfull and tje front desk service was wonderful. I will recommend and stay again.”
“The most that I like was the Comfort of the room and the centric location in Old San Juan”
“Location great. Walking distance to Old San Juan.”
“Near everything in Old San Juan. Great ocean view. Nice and clean suite. Good breakfast”
Location
Most Popular Landmarks
- Castillo de San Cristobal 0.3 mi
- The Poet's Passage 0.3 mi
- Viejo San Juan 0.4 mi
- Capilla del Santo Cristo de la Salud 0.4 mi
- Catedrál de San Juan Bautista 0.4 mi
- Paseo de la Princesa 0.4 mi
San Juan Travel Guide
Learn about San Juan on KAYAK
Nearby hotels
Closest
See more nearby hotels
Best prices found by KAYAK users in the past 72 hours.
Cheapest
See cheapest hotels in San Juan
Best prices found by KAYAK users in the past 72 hours.
Most recommended
See most recommended hotels in San Juan
Best prices found by KAYAK users in the past 72 hours.