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Cost Simplicity Helpful staff
Friendly check-in, fast and courteous. The room design was nice, so much so most of my friends were wondering what Motel 6 I was at. Bed was comfortable. Room was clean. There was need of cosmetic repair in the room. I imagine these rooms get trashed by college kids, or something. There was a hole busted through the shelving for the t.v. which was unattractive, and some of the paneling on the shelf by the table was peeling off.
Location and cleanliness
swimming pool - i stayed 2 nights and i could only use it once they closed it early on friday old pillows, did not clean the bathtub we did get 1 clean towel and 2 washcloths
Close to Texas State. Friendly staff the room is clean but the bathroom tub needs to be replaced. the beds are poor and the sheets need to also be replaced.
The value of the place was very good. I was traveling as a single mom with a small child and this place was well within my budget. The facility was clean upon arrival and seemed like a safe place to stay. The room itself seemed like it was newly renovated and was in excellent condition. The pool was also in good condition and the water seemed to be clean. The staff of the place was also very friendly. Upon arrival I felt that it was an ok place to stay but was definitely not upper class. There wasn't a good place to park my car since my room was on the back side of the building and the parking lot was quite a distance from my room. There are also no elevators and the cleaning staff seemed to always be blocking the walkways since the walkways are on the smaller side to begin with. Although my room was clean, there were tiny bits of black fuzz all over my sheets on the bed and the air conditioner unit needed a bit of cleaning as well because there was dust all inside of the front vent.
The location was great The grounds were very dirty. My room was dirty and it seemed as it was "cleaned" in a hurry. The floor was sticky and the sink was never cleaned. The "guests" were roaming about the grounds being quite loud at all hours and some seemed to be permanent residents as several were cooking in their rooms (yes, their doors were wide open so I could see in). One of the"roamers" was surely a drug addict as some strange exchange took place in plain sight. And another asked me for some spare change. Never again will I use this motel. I expected 1-1/2 star quality but this one should be minus 4 stars.
The bedroom part of the room was ok. The bathroom however was horrendous. Dirty door, rusted and peeling curtain rod and towel holder, stained/scratched tub, blistered/peeling coating on tub drain covers with scotch tape. The kind of person at the front desk was unexpected. There was a drinking, loud group of sketchy people on the parking lot by the stairs. Like the title says - you find yourself in a cheap motel after paying a decent hotel rate.
Disgusting, unprofessional, rude, and uncouth are just some words that describe this "hotel." Of course, driving up to this place, I didn't expect much from the poorly maintained landscape, locked front office area (even though the sign said open) and reeking unusual odor coming from the front office area when someone finally did come however, I still would have liked to be treated with some respect as I was a paying customer but the manager didn't agree. I approached the office and after about 30 mins, I was yelled at from across the way by the manager. Long story short, the manager made 2 wrong assumptions. 1st, she assumed I was underage after which I immediately showed her my ID and showed her I was over 21. 2nd, she wrongly assumed the 4 people I had with me were going to stay in the 2 person room, which they were not. After speaking my case, she ignored my evidence, refused to give me a room AS WELL AS a refund. I was not going to be out the money I paid in advanced so I called the booking company, told them about the difficulty and requested a refund which they gave (an hour long process). With all that being said, I would highly recommend against this hotel.
I came for the weekend of Marley Fest in Austin and obviously the hotels were going to be more expensive and I had waited until last minute to book HOWEVER I paid $200 for complete trash. There were holes in the towels, the shower nob was broken so I couldn't change the temperature of the water so basically I took a cold shower both days. The A/C unit was so dusty after the first night my throat was killing me from all of the allergens. I could really go all day but the worst part was I didn't even want to bring it to the managers attention because she was already EXTREMELY rude at check out. So pretty much I know it's not a 4 star place but it's not even one star.