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We discovered Borgo Saraceno last year, and we decided to come back this year. It is the perfect place for a great and relaxing holiday. Excellent staff, great location, we love it!
Staff very nice. Very calm location. Clean and overall a very pleasant place.
The indoor pool was off limits for children under 14. My children were told that the hotel sports ground did not belong to the hotel and could not be used. It was, however used by hotel staff daily.
The reception staff was very helpful. Even German and English TV in the room, was nice on the day that it rained. Near the hotel was a very nice local restauant with great food. The hotel is situated in a mountain village and not near the coast as it is situated on google earth. You need a car to get to the hotel and the beach. As we stayed in the last week of the season in the hotel, breakfast was limited. Even bread was not always available.
The abiance and the staff who were delightful It is well away from beaches,but we did know that.
The room was always impecably clean. The location is very convenient to visit different places in Sardegna. However, having a car is mandatory if you want to sleep in this hotel. The front-desk staff is very nice and helpful. When you get to San Pasquale, it's not very easy to find the hotel (just turn left after the main square), but a sign would help. The breakfast was good, but not very varied. The internet (which is not free, though not very expensive) was not always working well.
The triple bed room was of acceptable size, the outdoor pool was nice and clean. The receptionist was outstanding friendly. The bathroom was very small, the beds extremely hard, the staff - with exeption of the receptionist - invisible. The parking opportunity was doubtful, the hotel in that area only looked half-finished. I have no idea who got the idea to plant this **** hotel in the middle of nowhere, 10 miles from the nearest town.
Comfortable bed, great view of the pool and surrounds, quiet, shuttle service to beach, food in restaurant ok. Possibly could be over run with kids because of apartment accommodation but the 'entertainment coordinators' did their best to keep them occupied with activities. Remote with no other restaurants in the actual hillside town you need to drive to other villages.
Quality of room; availability of sports equipment - table tennis, tennis.
that palau was central to a lot of good locations if you had a car the car park in front of it . as we had paid for sea view
It was a perfect base to explore the east coast of sardinia.Good restaurants and the peace and quiet in the evening.Shower excellent Overpriced for what it is.The superior rooms are in my opinion not superior and you only get a small port view and without any seating for the balcony as it is impossible to get 2 chairs on it.Overall I was disappointed as I didn't feel I got what I had expected from the pictures and description of the rooms from the hotel.Breakfast was from 7.45 but you must then wait 15 mins while they go and buy the bread for the breakfast.If the reason for this is the shop is not open until this time then they should make the time for breakfast from 8am or later.
The staff and facilities at La Vecchia Fonte are excellent and everyone speaks adequate English and is patient with broken Italian. Everyone was pleasant and helpful at all times. The facility is very nice for Palau and meticulously clean - so it is a perfect match for the professional staff. There is a street market in front of the hotel that starts at 9 pm each evening and all day on Fridays. Probably should be disclosed so that guests who are light sleepers can stay in a room not on the street side.
The location of the hotel in the center of Palau was excellent, also the rooms were very cosy and the staff very helpful and friendly.
Great location Rather noisy TV at breakfast, shame bar was never open as not high season
Close to the port, the city center, and the ferry.
The staff was very friendly. Please be aware that this hotel is located in the town Palou. Although this facility is located in the harbor where you see the boats, it has no swimming pool and no sunbathing facilities. We had made a reservation for 5 days but when we saw the location wanted to reduce this. The next day all of the money was taken of the account and no reduction was given. Therefore we needed to pay 2 hotels. The restaurants next to the hotel were not great and very expensive. Absolutely not value for money. I would not go back! We went to residence il mirto at Capo d’ orso. I can recommend this.
the location to facilities and area. very good no pool, even a small cool off tub would have been usefull
Location, interior, room (we had asked for double room with bath tub), staff, presentation, breakfast, all wonderful. It would be great if the price was not so high, so that we could have stayed longer, but it is understood that hotels are never inexpensive. It certainly deserves 4 star, as nowadays it is difficult to see the quality in 4 star hotels.
the amability of the personal trying to solve any problem. the views of the room
Very friendly staff, went out of their way to help us.
Helpful staff. Good accommodation. None.
touring the islands! no :)
I arrived by ferry and, on my request, they picked me up by car at the port (we had no car). The location is definitely not so great (Palau itself is not very nice among other nearby places in Sardinia), a bit old fashioned. No fresh food for breakfast.
We were in the room with a veranda on the 4th floor. It was very nice with a view of the town and valley although it was too hazy to see the ocean. The room and bathroom were big and comfortable The stafff were helpfull and kind and spoke English. There is an incredible supermarket 5 minutes away (SuperPan) if you want picnic items or cold beverages for the room. The breakfast was good with the best made-to-order cofffee of our month long stay in Sardinia. I will stay here again when I return. No safe. We did not have a car so walking to Bosa Marina took 35 minutes instead of the advertised 20 minutes. A long way to haul beach gear although we did it. The buses or tourist train run infrequently to the beach.
breakfast was brilliant, lots of choices and fresh croissants coffee at breakfast wasn't very nice, also we had an odd arrangement in the bedroom as the window/door looked out onto a blank wall. It was a triple
Everything ok. Non
Request a room with a view as the rooms higher up have wonderful views. The hotel staff are very helpful and the room was very clean. Overall a very nice stay.
Service and location were great, breakfast was fresh, sea view was imasing. it is a bit old furnished, but with the great service it does not matter. It is the best hotel you can get for the price.
Nice staff, very well situated in Palau (near the town center and the port). Very nice view of the sea form a private terrass. Room very clean. Nothing...
Nice layout of rooms around the small pools. A small "terrace" on our room, though not all rooms had this. A nice view over Palau and the smaller islands. Good location above Palau. Clean, average sized-room. Bed & pillows very hard. The person on reception when I tried to check out did not seem to know what he was doing. Hard to find - even with a sat-nav. (Not a problem in April, but) very limited parking.
Fantastic view from the upstairs balcony. Friendly helpful staff. Free bus to the beach every day. Good quality beds and very clean. Plentiful breakfast in mornings. Overpriced for what is effectively a 3 star hotel. Dated decor in general. Lots of noise in the mornings from firstly the cleaners (8am) and then by some builders using powertools below the hotel at around the same time. Food stuff, although plentiful was ok but not especially good enough quality for a hotel in this price category.
gret view from the top of the hill over the islands and the snow covered peaks of Corsica
The view from the terrace is breathtaking, simply great and location is quite and relaxing! It is at most 3*** standard: Rooms are very dark and have no balcony but a hallway where people always pass in front of your room. Reception staff was not helpful and very uninformed about everything (e.g. transportation). Breakfast was terrible and only refilled on request, staff seemed not to care and you make you feel uncomfortable. Beach is far, approx. 20min walk down the hill.
Comfortable, clean, good pool, frinedly staff. We enjoyed our stay Quite a walk from the town centre.
Location - nice, convenient small town with choice of restaurants. Nice port.Great beach. Perfect place for a relaxing break at an affordable price. View from the restaurant is sublime. Mateo at reception way exceeded all our expectations in terms of customer service. This hotel has so much potential, and although fairly new - I doubt it will ever reach it. Situated a 10 - 15 minutes walk uphill from the town this hotel has the perfect space to be a relaxing haven overlooking the town below - however - the management try to extend the town into their hotel by playing loud music morning and night. NO soundproofing whatsoever in the bedrooms & furniture oversized for the space.
Friendly staff at desk and restaurant. Very good value for the evening dinner with a good selection of food. Breakfast very good. Pool area was very clean and relaxing. Pillows in the bedrooms were were flat and hard. Only had one per person in the room. Better information on local amenities and activities.
good views too loud music around the pool for no reason, lack of pool bar or coffe facilities/snacks round the day.
Our room had a 'sittinig area' with partial view on the sea. Our bedroom area had a view on a parkinglot and a piece of fallow land. The style was very oldfashioned. The bathroom was sad. The pool was much smaller than it looks like on the pictures. There were plenty of stairs and no elevator. Anybody with any type of walking isue would not be comfortable. There was a bus going and coming from the beach, 2x a day, and the beach was far away. The breakfast was a bit sad.
Very nice location for everyone who likes relaxing on the beach or try watersports in the nearby Porto Pollo. Very friendly people. We arrived at 1PM only to find out that the reception reopens at 5. When we finally got to our room... well, I might complain about the old small TV set or lack of wifi but when we realized there was no air conditioning, with +34 'C outside, we were really disappointed.
Nice appartment, close to the beach; great pool, big and with clean water; trip organized by staff Noice in the evening, animation for guests organized by the hotel
The location was great and had a very comfortable bed.The studio was spacious and had everything we needed. The restaurant,shop and pool had closed.I would advise that you need a car to stay here.
An ideal place for family vacations, the location is truly gorgeous, a lot of other good places within 0.5-2 hour drive from there. Their own restaurant is incredibly good! The beach is a bit distant from the appartments