Sandwich Hotels

The staff were very nice, and good location. Right on main at. The hotel was run down and needed some serious updating. The common areas were not very clean, especially the outside and lobby. The room was dusty and the carpet could have used a good cleaning. Not that big a deal. Was really quiet for Main St. The staff were really sweet. I've stayed at worst! Michelle

Location The jacuzzi in our room didn't work when we got there took them 3 hours to fix it. The tv only got one channel and was very fuzzy but they said they couldn't do anything about that and then the last night we where there we got locked out our room for over an hr because they couldn't figure out what was wrong with the door turned out to be the batteries had died in the card reader and after another 45 min all the manager said was here are your new keys have a good night bye no apologies or anything

Not much. Room was filthy. You could see the grime built up on all the tables in room. All of the wallpaper in room and hallways is falling off. I've been coming here for over 20 years and they have never redecorated at all.

The staff was not friendly. They were rude, yelled at us when we called to request extra towels. We were told by front desk breakfast was until 10:30. Went down at 10:10, and breakfast was over. Apparently it ends at 10. The man was very nice and apologized. He said we were the second couple that was told 10:30. Other hotel guests came up to us and asked if the blonde at the counter was rude to us. Apparently, other guests were yelled at by her as well. The room was disgusting. Ants were climbing along the window. The bed was broken and held up by a wooden board. The furniture looked like it was from the side of the road. And we stayed in one of the more expensive suites! I was told by a local this hotel is considered a "party hotel" for the locals. They don't keep it up because the locals trash the rooms. We are a couple in our mid 30's who were looking for a romantic night away. I would not recommend this. In fact, I have traveled all over the world, and have stayed at many other spots on the cape, and this is the first time I've taken time to write a poor review. I understand things can't be perfect all of the time, but this was horrible. Dirty, very rude staff. I cannot come up with one good thing other than the man who apologized to us for breakfast. You can get something much better, in the same location. Look elsewhere! It's worth the extra $20 to stay in a spot that isn't littered with ants.

Nothing Room was very outdated and smelled. Bathroom was disgusting. However it was a slight step up from the first room they tried giving us that smelled like mold.

This place was pretty scary. The windows of the hotel look like they haven't been washed in years. There was water damage spots and paint chipping in the rooms. There was a giant jacuzzi tub which I didn't understand the purpose of. The bed/sheets seemed clean but the rooms in general were gross.

The floor was wet and the air conditioner was loud and smelled bad.

Next to the British pub. The fact that the receptionist greeted us with a certain coolness and asked for both a credit card and a drivers licence. We had just driven 7 hours to get there . We had already paid. We were very surprised that there were styrofoam cups rather than either clear pastic or glass.

It was conveniently located for my sightseeing itinerary, an excellent value, nice continental breakfast, easy to find and there was a shopping center across the road. None, I would definitely stay there again.

Coffee in the morning was better this year, along with night time service. The fact that when you come as a family and only one person's name is on the credit card you used and they get their first they are not allowed to enter the room, change this policy. The couch pull out bed is awful!! Soooo uncomfortable! Never any clean towels pool side, invest in some more, so we don't have to use our bath towels.Room service never came during our 2 nights stay! New carpet is needed in the rooms!

Everything was unpleasant: smell, cleanlyness, welcome, quality of breafast.

Location was close proximity to the harbor where we had to catch the ferry. Room smelled like smoke and musty. A/C should have been kept on. Continental breakfast selections were inferior Continental room is tight, we had to bring back the food into our room to sit down.

we were unable to stay because they did not honor our request for a handicap accessible room. very disappointed as it left us searching for a new place to stay.