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Fantastic view and setting. Very nice pool. Friendly and helpful staff. Free covered and locked garage parking. Very spotty WiFi. Electrical issues in room. Missing light bulb. Disappointed that use of the spa cost extra money.
Internet wi-fi was a joke...No internet in the hotel or in the room . Stayed there 10 days and internet didn't work even once...
The parking lot The worst hotel in EUROPE, my room was unsecure for the entire week, the staff has very limited skills to resolve problems, the location was terrible it took one hour to get to Barcelona. I will never recommend this hotel
the internet they advertise is a joke,doesn't work on higher floors,but signal is so weak that you need a week to upload one...page..
parking Simple hotel with lots of future potential, everything is outdated like the bar, restaurant, reception, lobby, rooms, etc.. This hotel needs a proper refurbishment.
Hotel was new,HUGE bed!!! Great reasurant food 7 staff It was in an Industrial area very isolated if you had no car could be a problem
It was very expensive and the food was pretty awful
simple, comfortable hotel, not far from main road
Hotel and restaurant staff were friendly and accommodating. There was a problem with our rooms air conditioning on the first night but it was resolved the following morning through a room change that was effected without fuss or problem. There was nothing that we did not like about the hotel. People should be aware however, that the hotel was not designed with the beach / pool holiday tourist in mind and is on the edge of a large industrial estate (but quiet none the less). A swimming pool would have been a welcome addition but we found a fabulous 50m open air pool at Esparraguerra a few miles away.
Free wi-fi is very good! Rooms are clean and good size. Stuff are friendly.
i liked it all there was not alot of english t.v one chanel i think
As I went to breakfast at the bar next door, I was told it was too late for breakfast (8:45!!). Nevertheless I sat down and had breakfast with the remaining food from the menu. The waitress didn't understand one word English. She presented me after a while a bill to sign, altough breakfast was included! Anyway I didn't pay for this.... Spanish people: Please learn better English! ;-)
Staff were willing to help, although there were no irons in the rooms, the laundry staff provided this for us. At breakfast, some of the items would run out i.e coffee and this was not refilled unless you asked for it. Because the breakfast times are quite long, inevitably things do run out however they should be checked and refilled as necessary without the client having to run around.
The rooms were clean and had plenty of room. Much larger than I expected. Staff was courteous and easy to communicate with in English. Breakfast was good and reasonably priced (6 Euros). Location wasn't the best, but we knew that when we booked the hotel. There was an unpleasant smell in our room, but our friends in the room next to us didn't have that issue.
Great for stopover flying form Barcelona Airport, free transfers to and from the airport.
Public areas clean. Room too Spartan. Only one chair. Wife would have preferred a bath tub.
Since I worked at the airport, I appreciated the 24h shuttle between the hotel and airport. Once I had to wait outside the airport for 1hour untill the shuttle appeared for pick-up.
The free breakfast was really good. The hotel was very close to the airport and the free shuttle was very convenient. The price was good. Normally with 3 adults you get two double beds. In this room, there were two twin beds and a rollaway which took so much room that there was nowhere to walk in the room once we got to the beds. The rollaway just had a fitted sheet and a cover sheet. There was no blanket or spread. There was a towel on the bed which we tried to use as a blanket. The towels in the bathroom were oddly on the floor of the shower. There is a glass door on the bathroom, which makes things awkward when more than one person is in the room.
Propre dans l'ensemble et proche d'un grand centre commercial. Bon point pour la navette gratuite qui amène de l'aéroport à l'hôtel. Une vue pas très agréable. Dand une zone commerciale, donc pas très animé le soir. Le mieux c'est d'avoir un véhicule.
Having only stayed one night at the hotel it is difficult to describe it's best bits. It was however clean and certainly contemporary. The airport shuttle was very useful as was the proximity to the airport. Although the staff were on the whole generally friendly, the hotel lacked anything resembling charm and warmth. The cost of breakfast was somewhat expensive at €12 and although a buffet, provided nothing exceptional.
breakfast was delicious It was difficult to find the airport shuttle. I wound up taking a taxi. I was ignored when I requested to sign up for the shuttle back to the airport the next morning. I again had to take a taxi. I spent almost as much on transportation to and from the hotel as for the room. My room smelled of cigarettes, one of which I found extinguished in the toilet.
Airport Access. Located very closely to airport. Free Shuttle to airport. Low cost shuttle service to downtown Barcelona. N/A
frontdesk waited 2h for the shuttle from the airport! we chose this hotel because it was near the airport! the hotel is on the parking lot of a mall, near highway, noisy; room was dirty, very few international tv channels, wifi did not work, worst hotel ever
I allways use the Frontair when going to , or coming from Barcelona airport, the shuttle bus is frequent and quick, the staff speak English, the buffet breakfast is excellent, and it is possible to get a sandwich or tapas in the bar at night. No real complaints, but the pick-up pointr at terminal two is not made clear, and I am familiar with that terminal.
This hotel, as already described in many reviews, is an excellent place for a one-night stay, mainly for a transition. We arrived in Barcelona late at night, stay here, and then continued our journey the next morning. It's a relatively quick trip to the airport, and the facilities are relatively new and clean. We would not recommend this location for multiple nights. Located in an industrial/commercial park, transportation to and from can be like navigating a labyrinth--without a proper map, GPS, and car (or rental car), the area is relatively pedestrian unfriendly.
Bartender who ignored me
Very clean and nice rooms There should be some place to sit and spend time just out of the hotel. Add two resting chairs and small table in to the room, strange to sit all the time in bed. Sirloin in the restaurat was old and spoiled.
Comfortable fuss free hotel I was surprised to have to pay for wifi access - and expensively.
convenience of location we found access to the garage rather confusing
Rooms No Bar
Everything was very cleen. Minibar was free and downstairs you can get free coffee/tea/coca cola. In breakfest - fresh orange juce and fruits, sweet rolls. Helpful staff.
We stayed for two nights. We needed a hotel that was easy to get to from the train station, close to Montserrat, and easy to be on our way to our next destination. The staff at the front desk spoke very good English and were helpful in answering any questions.
Great hotel with gorgeous view to the Montserrat mountain, cosy rooms with high standard facilities, spa, vineyard and many more. Totally recommendable for a romantic and relaxing stay.
The staff were excellent and very helpful. Perfect place to relax and the spa facilities were great. Fantastic wines and amazing location.
Superlative service which was committed to ensuring we enjoyed ourselves, outstanding food, and great value. Would definitely return. Nothing
Near to the airport, which was the reason for us to choose the hotel. Nearby restaurants, shopping mall and playground for young and older kids. For daily trips to Barcelona center other hotels would be better suited. Some furniture in the room like the desk was slightly damaged from suitcases that had banged against the edges. Additionally, the drainage in the sink was not working very well.
dine and sleep
Good size, comfortable, quiet rooms with the hotel being an easy walk to the train station. Nice to be awy from the otyer tourists and amongst the locals Breakfast overpriced and did not honour Accor Advantage card
Nice hotel, in the outskirts of barcelona but with a taxi lane just outside and 2 city railroad in walking distance. The room was to hot and the air conditioning wasn't cooling.
The facilities its location and the staff all excellent as well as the cleanliness. I was not told that breakfast was earlier than 11am on a Monday so I missed it and I had paid for it....this information was not related to me when i checked in.
The hotel was clean and comfortable. Staff were helpfull in advising about how best to get around and where to get information. Would have liked if you provided a biscuit with the tea and coffee in the room.
The area was away from most attractions and a bit far out of the way of the tourist area. Taxi ride needed to get out of area and some of train system shuts down later in the evening.
Overall, the hotel was very modern, clean and comfy. The rooms and bathrooms were very secure and private, The staff did not appear to have any idea about directions and were not helpful at all. It was disappointing because we received 3 different directions to Barcelona and none of them were correct. We wasted a lot of time following poor directions. Breakfast could have been included or at least a bit cheaper - it cost 15euro a person!!
The staff were excellent! The staff at the front desk were helpful, flexible, and willing to help in any way. Very impressed. The rooms were surprisingly large and nicely designed. The bathroom was very nice. Small play area for kids. Stroller available for our daughter. Close to airport and only 20 min by train to city centre. The bed was uncomfortable. Industrial surroundings/atmosphere. While the staff were helpful, they did appear understaffed and hurried. This is a hiring issue and in no way a reflection on the quality of service from current personnel.
The room we had was very comfortable. The service at dinner and the choice of dishes on the menu was quite poor
The hotel was brand new and nicely finished. The restuarant was very quite and would have been good it the hotel had a bar. The staff did not seem to know the area very well for recommendations on where to eat.
brand new hotel! everything was excellent! very cheap for 4stars!!!
The rooms are big and well equipped and my bed was particularly comfortable. The surrounding of the hotels is 100% industrial. Do not hope of an evening stroll. The breakfast could be slightly improved (pastries) and the floor of the bathroom was not thoroughly cleaned, though the rest was perfect.
A gem of a hotel - luxurious, clean and comfortable. Don't think this hotel is in Barcelona proper - it isn'T. When we were told it was close to Placa d'Espanya, no mention was made that it was in Barbera del Valles, well outside Barcelona. It takes a Metro ride plus a bus or the train plus taxi to get to it. Either way, it takes about 45 minutes. The breakfast, at 12 euros p/p just isn't worth the money. Fortunately, there are a number of cafes/pastry shops within a 10 minute walk. Try Daniel's (cafe/bar) for the Daniel's special pizza. Yum!
good ratio between price and quality
The hotel staff are patient and helpful. Breakfast are good. The door to the bathroom are made of glass and its translucent which is not too good for friends sharing together. Shower curtain is not available which cause the floor in the bathroom to be flooded with water from your shower.
It is what you see what you get. We had to change our booking because there was no flight. Booking.com did not make this an easy exercise although the hotel all flexibility.
Very good breakfast. Very good rate. Room service just until 22:30
Comfortable and clean room, always cleaned and ready for our return. Complimentary bathroom items very good and topped up regularly.
Location and room size, great bathroom
Good locatation I know this hotel a some years ago, and know need urgently recuperations. The windows let a lot of noise from outside and bad air conditioner
The adress is not existing in a GPS, and there is another adress on the site than You told us in the telefone.
The staff were very good, the proximity of the train station, and plenty of free, safe parking. Easy road access too. No shops or restaurants within walking distance
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simple, clean rooms, good breakfast, nice staff. The hotel was good as a business hotel, but it was not mentioned that the pool was closed ! Shame.
Clean, efficient, well run Having to pay for parking - not good; Bedside lamp did not work
Helpful and friendly staff
i had a very good meal in the hotel restaurant..... the staff was friendly.... the pool was nice and the room was comfortable and well furnished. ......the hotel was a bit difficult to find.
Convenient to Sant Joan train station Breakfast was good and had a nice variety Staff was extremely helpful with any requests Everything is grey, not very colorful
Convenient Location Long wait at the check-in. Very expensive parking, and poor atmosphere in restaurant.
Swish, friendly hotel that makes you feel comfortable at all times. Excellent restaurant, fabulous breakfast.
Location and helpfulness of staff, free internet access, cleanliness of rooms. Breakfast too late for business travellers (07:00), restaurant shut on Sunday and opens late (20:30) in evening, very difficult to get a taxi during the morning rush hour, music in corridors can be heard in the rooms (although staff will turn off when asked if after 21:00!).
Car Parking was very expensive considering this was not the centre of a large city
Top floor room with marvellous veiws Breakfast became a litte boring and the scrambled eggs were awful
Facilities, design and comfort are excelent.Ideal for those coming to ESADE business School, which is one of the best in the world
Cool and clean To dull nothing happening...
comfort and cleanliness was professional. I couldn't use the internet in the room.
walking access to family, good restaurants and pleasant shopping area breakfast at hotel geared towards Spanish business travellers and not 'holiday' visitors from other countries
Clean and good design of Room. Nice Area, not to close to Barcelona but nice if travel by car. There are some nice restaurants near hotel within walking distance. There could be more amenities.
WiFi not working well
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Poor Evening Meals and expensive for what you had, in fairness the reception suggested the Telepizza service or going out for a meal. Breakfast was very good and well priced
Very nice room, extremely big and good value for money. Big free parking. Location close to Barcelona and other sights and much cheaper. Food in restaurant is not recommendable, dinner we had was bad. Location good mainly if you travel by car (our case). Kitchen in the room, but no equipment in it (we didn't need it, but it's strange).
size of room staff was totally ignorant about situation outside hotel i.e.unable to give info or directions to restaurants or even barcelona furthermore two of our windows were mechanically broken and even though promissed never fixed nor given other room hotel not full.breakfast buffet (11 euro) does not deserve the name.
the room was comfortable being a major sporting weekend the restaurant should have been open in the evening
Good off-road parking, clean and tidy
Beautiful rooms with immense double bed and a good kitchen. Free internet worked well. Staff were extremely helpful and sorted us out well. Free parking. Kitchen not actually stocked with utensils, though the staff sorted this out quickly.
It was OK but some elements could be annoying for some customers (see below) - noisy during the night because the isolation between rooms and levels is bad, distance by foot from the hotel to the train station 30 minutes and not less than 15 minutes as announced, to reach the train station from the hotel only 2 bus by hour during the week-end and 3 by hour during the week (10 minutes trip), from the train station to Barcelone : 35minutes
Clean, bright, cheerful - very good value.
the location is great, a few steps can lead you directly to the beach and the decoration of the room is modern. great outdoor swimming pool and by taking the bus L95 is easy to get to barcelona downtown. there's something wrong with our air con and the card to the room sometimes doesn't work so i have to go to the reception desk. the staff of the reception does not seem so friendly and the breakfast is poor.
The proximity to the airport - the quietness of the neighbourhood and the beach The location offers no real shops around - it was very residential
Access to beach Exhorbitant charges for broadband access.
Perfect in all. Design, facilities, Bfast, location,, no complain, and I normaly complain
Nice location on the beach The web site states that the hotel is located only 5 km from the airport but beware... it cost us 27 euros to get there from the airport by taxi.
View, gardens, walk along beach, good taste design hotel
Very expensive food. And the quality is not excellent. Breakfast doesn't have hot dishes.
very modern, quiet hotel, in a great beach front location. Just what we wanted. will defo go back!
The weather was excellent, comfortable hotel, near the beach, friendly helpful staff. Relaxing area Expensive food, not flexible on choice, difficulty understanding what was available. Used other resource for eating out
A great welcome by very kind people, beautiful location near Barcelona. Very comfortable and enjoyable breakfast and diner.
A quite hotel on the mountain. Not so easy for a taxi driver to find the hotel.
A Beautiful honey moon location. Eventhough we only spend a day there and it was not our honeymoon. We loved it, beautiful place to at least stay for 2 nights, the food is excellent. The staff are great, the owner speak fluent english. Very Private, very clean I would give 4.5 star for the hotel rating. The cab cost was 36Euro to get up there. Its a 25 min drive from the city of barcelona.
the quality of the food more information of facilities provided on arrival
It was thoroughly unacceptable that hotel reception did not have the capability to direct me to its establishment from 300 yards away. I had to resort to sleeping in the car overnight!
Pleasant and helpful staff. Breakfast in the restaurant with great view. You have to like sleeping in air conditioning. Opening the door or window is too noisy and insecure.
Great room, with free easy to use internet.
there isn't any adress of this hotel in GPS(NAVIGATION) therefore people have problem for finding the hotel for first the time.
comfortable, friendly service, nice installations, quiet, good business atmosphere and even small children were very well received, easy access by car, espresso machine in the room high wire above the hotel, shopping centre next to it is highly practical, perhaps not nice
We really appreciated the large-roomy studio and the silence in the hotel. It was a pity that a little problem with the drain in the bathroom wasn't repaired during our stay.
There was no mention on the website about having to pay for crockery and cutlery if you wanted the kitchen kitted out! As an 'aparthotel' I would have expected these to be in the kitchen already.
Excellent value for money. So clean and comfortable. This was a real treat. Easy drive to city. Great for families. It would be nice if the kichenette was for free. The room was so cold at night and maximum heat allowed was 22, in January!!!!!
The staff at the reception was very kind and arranged us rental car and taxi`s etc. whenever we needed help. The dinner in the hotel restaurant was excellent!
It is difficult to find the hotel.
nice modern hotel, perfect choice for visiting Barcelona and not need to pay overpriced Barcelona´s hotels, good connection by train not free Internet, unfriedly man in reception
baby bed was installed before arrival. Brand new hotel Check up the web to know where the hotel is, since there is very little indication and nobody in Sant Cugat seems to know where it is located!
location (off AP -7) and good service, freindly staff
Very kindfull workers Breakfast poor
My wife and I arrived tired after a long drive from England, we were met at reception by Carlos he was most helpful and advised us to the suitable eating places nearby. On our return later that same evening we told him that his advise was excellent. The hotel was clean and smart. We will stay again. Only one small complaint, no English speaking television programs.
we chose the hotel for it's proximity to the University.We were pleasantly surprized, the staff were friendly, the rooms were comfortable & clean.There is also a train station nearby, which is useful for visiting Barcelona. Although we knew, that there was no restaurant, it was a drawback.
Street address was hard to find. It was easier with the cordinates.
The girl on the desk was very helpful and offered us a very warm welcome. Very difficult to find
It is a new and quality hotel. Rooms and facilities are new. Breakfast is fairly good. Nothing about the hotel, but location. Location is not seen on the map. Since the hotel and place is new, you may not find the address with your navigation. Suggest to try ro go with coordinates. It is very practical
We had a wonderful room and the breakfast was wonderful. As it was the weekend the restraunt was closed.
The room was clean and the staff was really nice. Its location is a bit isolated but not too far from Barcelona. Did not like that they had limited channels and none in english.
the hotel staff were excellent arranging taxis and explaining information Not applicable
Good location...if you have a car. Outdoor pool and sports facilities Decor looking tired
the head board on the bed! easy to hold on to! good breakfast choice not near barcelona
clean hotel, friendly staff.
The hotel was quiet. The pool was small but we had it all to ourselves. We had a wonderful lunch in the dining room - three courses for €13.00. The buffet breakfast was excellent. All the staff were helpful and friendly and towels and toiletries were changed each day. Hotel was perfect but it is a long walk to the station to get the train into town. Taxis are readily available
Hotel was very clean, facilities like swimming pool, gym and sauna all were excellent and service provided by staff was very good as well. Three things I did not like: Our room air condition was not working so it was really really hot during night and there is a strange smell like horse stables nearby which is so strong that we were not even able to open the windows. and lastly hotel is a bit far from the station about 25 mins walk . other than that it is good.
Very quiet location and well maintained. Staff very helpful. Cleaning crew very good. Location was far from train station. Would like the option of a continental breakfast buffet in addition to full breakfast or coffee pot in the room.
good price, nice place. Close to a small town where you can walk and be in nice cofee places. not having free wireless internet. pillows where a bit hard
Although the hotel was in the middle of an industrial estate, just a 10 minute walk took you to the middle of the town where there were plenty restaurants and shopping and the train station which within 20 mins had you in the centre of Barcelona, 10 return journey ticket only costing just under 10 euros. The hotel was very modern, but very clinical at the same time, the staff were not over friendly, but were helpful with directions etc, our door to our hotel room was broken and we reported it 3 times during our stay and still nothing had been done by the time we left, not good !! Also the pool area could have been cleaner.