Services and conveniences
Accessibility and suitability
Dining
Parking and transportation
Pool and spa
Media and entertainment
Laundry
Things to do
General
Basics
Bathroom
Health and safety
Workspace
Family friendly
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the quality of the beds at DoubleTree by Hilton Santa Ana?
Guests have described the beds as very comfortable and spacious, ensuring a good night's sleep during their stay.
Is parking available at the hotel? What are the parking fees like?
The hotel offers secure parking with a fee of $27 per day. Some guests found the parking fees to be on the higher side.
How is the food quality at the hotel's restaurant?
While some guests found the breakfast offering to be disappointing, others appreciated the service and satisfactory quality of the food at the restaurant.
How clean is the hotel? Are there any concerns about cleanliness?
Guests have generally praised the hotel for being very clean, although a few mentioned concerns about specific issues like outdated rooms and cleanliness in certain areas.
What can guests expect from the customer service at DoubleTree by Hilton Santa Ana?
Many guests have highlighted the exceptional customer service, with staff being described as friendly, helpful, and accommodating, ensuring a positive experience for visitors.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
October is considered the low season, which may offer more affordable rates and fewer crowds.
Nearby Attractions
The hotel is conveniently located near various attractions, including Rickenbacker, Segerstrom Center for the Arts, and the Santa Ana Zoo, providing guests with plenty of entertainment options.
Be Mindful of Parking Fees
Several guests expressed dissatisfaction with the high parking fees. Consider exploring alternative parking options in the area to save on costs.
Check for Construction Updates
Some guests experienced inconvenience due to ongoing construction. It's advisable to inquire about the current status of any renovations before booking.
Room Comfort and Cleanliness
While many guests praised the clean and spacious rooms, some mentioned issues such as outdated furnishings, broken amenities, and cleanliness concerns. It's recommended to check recent reviews for updated information on room conditions.
Utilize the Free Shuttle Service
The hotel offers a free airport shuttle, which can be a convenient and cost-effective transportation option for guests.
Dining Considerations
While some guests enjoyed the on-site restaurant, others were disappointed with the breakfast offerings. Exploring nearby dining options could provide a more satisfying culinary experience.
Accessibility and Special Requests
Guests with specific needs, such as accessibility requirements or special requests, should communicate these in advance to ensure a comfortable stay.
Consider High Season for Events
July is considered the high season, which may be ideal for guests interested in attending events or making the most of peak summer activities in the area.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | November |
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High season | January |
Average price (weeknight) | $167 |
Average price (weekend night) | $161 |