Pros (+) Room was clean
Cons (-) Elevator lights were out, rode in pitch darkness, breakfast advertised but not served, handle on my entrance door nearly fell off, all windows facing public spaces not much privacy or light.
2 stars
La Quinta Inn & Suites by Wyndham Orange County Airport
Photos of La Quinta Inn & Suites by Wyndham Orange County Airport
Overview
Situated in Santa Ana, La Quinta Inn & Suites Orange County Airport is within a 5-minute drive of John Wayne Airport and offers an outdoor pool and a Jacuzzi. It provides a gym, as well as a 24-hour reception, a 24-hour business centre and an airport shuttle.
A laundry service and a wake-up service are just some of the available services at the hotel. In sunny weather, an outdoor terrace provides an ideal spot to relax.
Rooms are air-conditioned and feature top-of-the-range amenities such as a flat-screen TV and a coffee maker. They provide a private bathroom, heating and a refrigerator.
Latest deals for La Quinta Inn & Suites by Wyndham Orange County Airport
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at La Quinta Inn & Suites by Wyndham Orange County Airport
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Coffee machine
- Free parking
- Free airport shuttle
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Mini-market on site
- Key access
- Key card access
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Private entrance
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Family rooms
- Seating area
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Parking and transportation
- Free airport shuttle
- Free parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Dining
- Microwave
- Refrigerator
- Coffee machine
Pool and spa
- Hot tub
- Outdoor pool
Health and safety
- Daily housekeeping
- Safe
Workspace
- Desk
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of La Quinta Inn & Suites by Wyndham Orange County Airport
7.4
Good
2197 verified ratings
Wonderful
834
Very good
302
Good
304
Okay
151
Fair
140
Mediocre
100
Poor
366
Summary of reviews
Guests say
Guests generally appreciated the convenient location near John Wayne Airport and the affordability of the hotel. However, many reviews highlighted significant issues with cleanliness, including dirty bathrooms and unpleasant odors. Additionally, the service received criticism due to rude staff interactions and inadequate responses to guest complaints, contributing to a negative overall experience for several guests.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
7.8 out of 10
3 reviews
All reviews
Pros (+) Great location and very large rooms with very comfortable beds! Easy access to the 55 freeway and gas stations and fast food restaurants nearby. All in all a great experience
Cons (-) Not much parking. We had to drive around for a while until we managed to park in a tiny little spot. There should be a smoking area being that it's meant for tourists and people who may smoke. Even if it is somewhere in the parking lot, but to have an ashtray and somewhere to seat
Pros (+) Everything was excellent even the staff!
Cons (-) Nothing
Pros (+) I enjoyed their front desk staff. Juan and the girls working in the back were amazing and offered great customer service and help with my check-ins, answered any questions I had and offered to help me with bags as well as any other request I had. Mind you this is the front desk staff, not management or the back office. I enjoyed their renovated rooms and their location which was close to the freew...
Cons (-) So I stayed there and the hotel did nothing to help me regarding the guests next door. I made repeated and repeated attempts to call the front desk and nothing was resolved. Finally, I found out that the hotel found the two guests who were making a ruckus in the front of the hotel but did not notify the on-site security or the police. As a result, the two guest made their way back to their friends...
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Pros (+) I could send a picture of the mold on the white comforter but there's no place to add it if I didn't get back to my room so late and needed to be at work by 6 o'clock the next morning I would have left it was that gross there was a hair or two left in the bathroom and the room just smells stale
Pros (+) Room was large and price was less when I paid then when I booked which was a pleasant surprise. For the most part the staff were very kind.
Cons (-) I called the front desk around 9:30 pm asking if he could run some scissors up to my room so I could cut something and he said they are here at the desk, so I said okay I'll just come down then I guess, and he hung up on me. I also noticed in the morning they answer with "Good Morning this is Ashley how can I assist you?" and at night they say "front desk". Thought that was a little odd.
Pros (+) Courteous staff, very accommodating
Pros (+) Liked the atmosphere, the room was nice and it was quiet at nught.
Cons (-) The smell of musty carpet and dust. The dead plants.
Pros (+) The staff was very friendly. It was nice to have everyday room tidying. All basic necessities and the free wifi was greatly appreciated.
Cons (-) Did not like the peanut butter at the breakfast. Very old and hard. Carpets did not seem like they are thoroughly cleaned or steamed often. No safe for valuables.
Cons (-) After paying online for the room, calling to confirm the reservation and check in time, when I irrived and was told of the $75 deposit neded, had to drive to bank and make a deposit before getting sine rest from a 10hr dtive. Why isn't a deposit of nearly 60% of room cost mentioned prior to?
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the rooms?
Guests have praised the comfy beds, spacious rooms, and top-of-the-range amenities such as flat-screen TVs and coffee makers.
Is the hotel known for its cleanliness and customer service?
Many guests have highlighted the clean and comfortable rooms, as well as the friendly staff and excellent service.
What are the common concerns about the hotel?
Some guests have mentioned concerns about loose door locks, wandering homeless people on the property, and unhelpful reception desk agents.
When is the best time to visit the hotel?
The low season is in May, and the high season is in October, offering different experiences for visitors to consider.
What practical amenities does the hotel offer?
The hotel provides practical amenities such as a complimentary breakfast, free parking, a 24-hour front desk, and a fitness center for guests' convenience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
May is noted as the low season, which could be a great time to visit for a quieter experience and potentially better rates.
Nearby Attractions
The hotel is conveniently located near various attractions, including the Santa Ana Zoo, Segerstrom Center for the Arts, and the Downtown Santa Ana Historic Districts, providing guests with plenty of entertainment options.
Check Room Amenities
Some guests mentioned issues with room amenities such as loose door locks and outdated furniture. It's advisable to check the room amenities upon arrival and report any issues to the staff promptly.
Pet-Friendly Accommodation
The hotel offers increased accessibility and allows pets, making it a suitable choice for guests traveling with their furry companions.
Breakfast Inconsistencies
While some guests praised the breakfast, others expressed dissatisfaction with the lack of variety and quality. It's advisable to check recent reviews for updated information on the breakfast offerings.
Airport Shuttle Service
Take advantage of the free airport shuttle service provided by the hotel for added convenience during your stay.
Consider High Season Visits
October is highlighted as the high season, which could be ideal for guests looking to experience the area's peak attractions and events.
Laundry Facilities
The hotel offers laundry facilities, which can be convenient for guests on longer stays or those in need of laundry services.
Double-Check Reservation Details
Some guests reported issues with room reservations upon arrival. It's recommended to double-check reservation details with the hotel before the check-in date to avoid any potential inconveniences.
Location
2721 Hotel Ter, Santa Ana, CA 92705
What's nearby
- Embassy Suites by Hilton Santa Ana Orange County Airport173 yd
- Rickenbacker1.4 mi
- Santa Ana Zoo2.3 mi
- Grand Central Art Center2.6 mi
- Santora Building2.6 mi
- Pacific Electric Sub-Station No. 142.7 mi
- Odd Fellows Hall2.7 mi
- Downtown Santa Ana Historic Districts2.7 mi
- Ronald Reagan Federal Building and Courthouse2.8 mi
- Howe-Waffle House and Carriage House2.9 mi
- Old Orange County Courthouse2.9 mi
- Jerome Park3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about La Quinta Inn & Suites by Wyndham Orange County Airport
Low season | January |
|---|---|
High season | June |
Average price (weeknight) | $120 |
Average price (weekend night) | $155 |
When to book a room at La Quinta Inn & Suites by Wyndham Orange County Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at La Quinta Inn & Suites by Wyndham Orange County Airport
FAQs when booking at La Quinta Inn & Suites by Wyndham Orange County Airport
Nearby hotels and places to stay
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See most recommended stays in Santa AnaGood to know
Value for money | 8.0 |
|---|---|
Distance to city center | 2.6 mi |
Nearest Airport | Santa Ana J. Wayne/Orange Cnty |
Distance to airport | 2.5 mi |
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