Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.4 "Terrific location."10.0 "100%
appreciated the closeness to the beach ." 7.1 "Great parking , according to 71%." 10.0 "100%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100% thoughtparking was inexpensive ." -
8.5 "Great service."9.6 "96% found the
staff to be very friendly ." 8.6 "86% said thereception staff was great ." 7.1 "71% thought theservice was very professional ." -
6.2 "Rooms are ok."5.7 "57% thought the
kitchenette was ok ." -
5.6 "Average comfort."
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4.9 "Vibe wasn't good."3.3 "67%
criticized the unstylish hotel ." -
4.7 "Not very clean."4.8 "52% said
rooms were dirty ." 3.9 "61% thoughtit was rather dirty ." 4.3 "57% said thebathroom was dirty ." -
4.1 "Internet is poor."3.6 "64% said the
wifi quality was bad ." -
3.3 "Breakfast is below average."
Overall Rating
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9.9 "Wonderful beach."
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9.4 "Terrific location."10.0 "100%
appreciated the closeness to the beach ." 7.1 "Great parking , according to 71%." 10.0 "100%liked the proximity to sightseeing ." -
8.6 "Great service."9.4 "94% found the
staff to be very friendly ." -
7.3 "Nice rooms."9.8 "98% thought the
view was good ." 7.6 "76% said thebeds were comfortable ." -
6.4 "Average amenities."6.3 "63% thought the
building was acceptable ." -
6.1 "Average comfort."
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5.3 "Vibe was decent."
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5.0 "Average cleanliness."5.2 "Only 52% said
rooms were clean enough ." -
3.3 "Breakfast is below average."
Overall Rating
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9.6 "Wonderful beach."
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9.4 "Terrific location."10.0 "100%
appreciated the closeness to the beach ." -
8.6 "Great service."9.5 "95% found the
staff to be very friendly ." 8.6 "86% said thereception staff was great ." -
6.3 "Average amenities."6.1 "61% thought the
building was acceptable ." -
5.6 "Rooms are ok."6.7 "
Beds were acceptable for 67%." 5.1 "Only 51% saidrooms were big enough ." -
5.3 "Average comfort."6.7 "
Beds were acceptable for 67%." 5.1 "Only 51% saidrooms were big enough ." -
4.7 "Vibe wasn't good."3.3 "67%
criticized the unstylish hotel ." -
4.5 "Not very clean."4.7 "53% said
rooms were dirty ." -
3.9 "Internet is poor."
Overall Rating
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8.7 "Great service."
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6.0 "Rooms are ok."
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5.7 "Average comfort."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.4review from
Location, location, location and comfort. People next door extremely loud at 5am and no bedside lamp.
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9.7review from
Loved the location, charm, updates and view. Our room resembled a studio apartment with a refrigerator, stove & kitchen area. We will definitely come back for longer stays with the kids and save money by having the kitchenette. The hardwood floor appeared clean but did leave our socks dirty. I expect this in ever hotel though. Even in $300/nt carpeted rooms. That's why we always wear socks. Everything looked and smelled clean otherwise.
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10.0review from
I surprised my husband with a quick getaway to Santa Cruz and booked a room at the Casablanca. I was shocked to find out how close to the water it was! With the warf on your right and the Boardwalk on your left, our stay was complete with the Casablanca on the Beach! We could walk right down to the water or any shops or restaurants. Our room was a family room with a cute living area we could see the water from and a private room in the back. The decor was vintage yet updated and it was fairly quiet. They even had a great little continental breakfast- not the typical stale bagels and coffee! We will definitely be coming back :)
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2.5review from
great location terrible service tried rooms and hotel tried to get me to cancel kayak booking and re-book directly with them, presumably to save the booking fee unhelpful staff if you have to stay there make sure you get a room with a sea view
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3.7review from
The room was small and dirty. Was angry how much I paid to stay in such a dump. Not worth spending that kind of money for this place.
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6.5review from
Great location, nice terrace but needs updated furniture. Staff was friendly and the rooms were clean. Older resort need of facelift. No screens on windows or window locks. Tile was broken in bathroom and shower stall very small. The vent above the toilet was open and not screwed in.
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2.8review from
Location The room had old outdated furnishings. The walls were dirty and the room was dusty. Would not recommend.
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2.0review from
The location of this low budget motel was nice! We stayed in the presidential suite. The room was very dirty cobwebs everywhere and stains on the carpet the bathroom was awful the rooms needs a complete make over.
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2.0review from
I booked a night for the memorial day weekend for my young family to stay. For close to 400 dollar, and all the positive review, I expect a decent place to stay next to the beach, until it turn into a nightmare. When I show up around 5pm on Sunday, they seem to be surprised. The gentalman was polite, he checked me in and told me they have a very nice unit at street level. When I was down there, at this so-called "6A" unit, it was basically the worse you could get, much worse than any motel you can find. Here's why: it's a very small 1 bedroom unit with small living room and a kitchen, right next to the pedestrian traffic with a very old and dirty front door. Walking into the unit it smell funny, and there are spots on the bedsheet, the floor is sticky. I was wondering why wife would book such a motel, so I walk back to the parking lot to bring her and our baby down, and my wife was all mad and told me how much we are paying for this "very nice" unit. I went back to the front desk and ask for a different room (twice) and they eventually told me the truth: they are over booked and the only alternative is that I have to go to a different hotel own by the same company a few blocks away (but obviously there's no more beach view, though there isn't one for this street level unit in the first place). I went to the Bay Front Motel as told and was offered 2 room to choose from, which aren't a lot better. WIthout much choice, I pick one room and pay more than I could have than when booking Kayak (though they told me they have offered a great discount due to the inconvenient they have brought). When I was able to finally settle down, it was after 8pm, so there is no more sunset viewing on the beach. For anyone who have stayed at this hotel, and wondering what "6A" is like, you can go down to the street, and there is one (yes, only one) unit in between a bunch of garage doors. Would you pay close to 400 a night for something like that? In case if you book through Kayak and was offer this street unit, my advice is you can same your time and ask for a refund right away.
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9.4review from
Location, location, location and comfort. People next door extremely loud at 5am and no bedside lamp.
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9.7review from
Loved the location, charm, updates and view. Our room resembled a studio apartment with a refrigerator, stove & kitchen area. We will definitely come back for longer stays with the kids and save money by having the kitchenette. The hardwood floor appeared clean but did leave our socks dirty. I expect this in ever hotel though. Even in $300/nt carpeted rooms. That's why we always wear socks. Everything looked and smelled clean otherwise.
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10.0review from
I surprised my husband with a quick getaway to Santa Cruz and booked a room at the Casablanca. I was shocked to find out how close to the water it was! With the warf on your right and the Boardwalk on your left, our stay was complete with the Casablanca on the Beach! We could walk right down to the water or any shops or restaurants. Our room was a family room with a cute living area we could see the water from and a private room in the back. The decor was vintage yet updated and it was fairly quiet. They even had a great little continental breakfast- not the typical stale bagels and coffee! We will definitely be coming back :)
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2.5review from
great location terrible service tried rooms and hotel tried to get me to cancel kayak booking and re-book directly with them, presumably to save the booking fee unhelpful staff if you have to stay there make sure you get a room with a sea view
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3.7review from
The room was small and dirty. Was angry how much I paid to stay in such a dump. Not worth spending that kind of money for this place.
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6.5review from
Great location, nice terrace but needs updated furniture. Staff was friendly and the rooms were clean. Older resort need of facelift. No screens on windows or window locks. Tile was broken in bathroom and shower stall very small. The vent above the toilet was open and not screwed in.
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2.8review from
Location The room had old outdated furnishings. The walls were dirty and the room was dusty. Would not recommend.
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2.0review from
The location of this low budget motel was nice! We stayed in the presidential suite. The room was very dirty cobwebs everywhere and stains on the carpet the bathroom was awful the rooms needs a complete make over.
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2.0review from
I booked a night for the memorial day weekend for my young family to stay. For close to 400 dollar, and all the positive review, I expect a decent place to stay next to the beach, until it turn into a nightmare. When I show up around 5pm on Sunday, they seem to be surprised. The gentalman was polite, he checked me in and told me they have a very nice unit at street level. When I was down there, at this so-called "6A" unit, it was basically the worse you could get, much worse than any motel you can find. Here's why: it's a very small 1 bedroom unit with small living room and a kitchen, right next to the pedestrian traffic with a very old and dirty front door. Walking into the unit it smell funny, and there are spots on the bedsheet, the floor is sticky. I was wondering why wife would book such a motel, so I walk back to the parking lot to bring her and our baby down, and my wife was all mad and told me how much we are paying for this "very nice" unit. I went back to the front desk and ask for a different room (twice) and they eventually told me the truth: they are over booked and the only alternative is that I have to go to a different hotel own by the same company a few blocks away (but obviously there's no more beach view, though there isn't one for this street level unit in the first place). I went to the Bay Front Motel as told and was offered 2 room to choose from, which aren't a lot better. WIthout much choice, I pick one room and pay more than I could have than when booking Kayak (though they told me they have offered a great discount due to the inconvenient they have brought). When I was able to finally settle down, it was after 8pm, so there is no more sunset viewing on the beach. For anyone who have stayed at this hotel, and wondering what "6A" is like, you can go down to the street, and there is one (yes, only one) unit in between a bunch of garage doors. Would you pay close to 400 a night for something like that? In case if you book through Kayak and was offer this street unit, my advice is you can same your time and ask for a refund right away.
