Inn At Pasatiempo

Great Value in Santa Cruz

Pros: Rooms were bright and clean and pleasant with country comfort decor. Bed was very comfortable and above average. Great value compared with the price of hotels in town

Cons: Very thin walls. Would have been fine with a more respectful next door neighbor. Apparently it is extremely difficult for the staff to get the water carafe in the lounge refilled. Per the breakfast attendant, that task is impossible until more kitchen staff arrives at 11am. She did fix me up with a to go cup of water eventually, but I found it very odd that between 3 front of the house staff and 2 observed kitchen staff, the large water carafe could sit there empty in front of them all morning and not be refilled even upon request. Please advise staff on hospitality best practices here.

Pros: Really liked staying in room 217, great view!

Cons: What happened to breakfast? They used to have breakfast