Guest reviews
Overall Rating
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8.6
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8.5
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8.3
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7.6
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7.2
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6.9
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.7review from
Staff very friendly and helpful. As I do not speak Italian I asked many questions and was also given a map by the reception staff so I could makemy way around the local area.
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3.3review from
They market and sell a parallel pension as a 4 star hotel. When booking be aware of the added "Dependance", this is nothing but a pension and you will pay a four star hotel price for it. Upon complaint, they will diligently offer to relocate, of course, at a higher rate.
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2.7review from
This hotel has two buildings. Main one is in good condition but second one you even can’t call it hotel it’s over 100 years old Motel. With dirty walls, moldy in the bathroom, absolutely terrible bed, mattress and pillows. In addition air conditioner didn’t work and hotel staff didn’t want to fix it – they just recommended opening windows! Plus it’s absolutely no soundproof. You can listen what is going on in the next door room. Elevator working with terrible heavy metal sounds and it was waking us up every time. You can’t promote this hotel as a 4 star hotel. Its misleading information and I even can call it fraud because when you see these rooms and disagree they tell you to pay extra 85 euro to move to nice room.
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3.0review from
The location is great but the beds are old and broken and the staff were not interested at all. The decor hasn't been updated since the 70's and the dive school start to congregate at 7.30am so absolutely no chance of a lie in. I would recommend that you avoid this hotel at all cost. Poor standard of staff service - they don't even ask if you've slept well or enjoyed your stay - a sure sign they already know the answer! Cost wise it's about £60 a night overpriced and the beds - crippling!
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7.3review from
Location,location,location,set in lovely St. Margharita,very easy access to to local excellent restaurants, shops and beaches. The hotel has all the necessary facilities and spacious rooms. Breakfast was pricey, but a few steps from the hotel and one can easily find a cafe or restaurant.
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6.0review from
We had a short stayed at this excellent hotel.Well positioned for visits to nearby Portofino and other villages. lack of internet in the rooms which was dissappointing in 2010
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4.0review from
THe environment and the view: luckily we had the view to the sea. The other optio would have been the view to the parking lot. The personnel was not that nice when I complained about our room being in the garage building in the parking lot.
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4.4review from
Close to beach. Pool roof terrace. Within walking distance of Santa Margharita and Portofino. Do not stay in Annexe [Dependence]. Rooms were small and dark - if you can afford it, try for main hotel...
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8.0review from
Location of the hotel, value for price, friendly staff, nice breakfast
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5.6review from
Location Rooms were in an Annex, - this was not clarified when booking. "Beach" was definitely wrong, Gravel and Rocks - impossible for non swimmers to enter water. - Adjacent Hotels had much better Beach facilities. - Also "beach" facilities cost way too much!.
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7.7review from
Staff very friendly and helpful. As I do not speak Italian I asked many questions and was also given a map by the reception staff so I could makemy way around the local area.
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7.3review from
Location,location,location,set in lovely St. Margharita,very easy access to to local excellent restaurants, shops and beaches. The hotel has all the necessary facilities and spacious rooms. Breakfast was pricey, but a few steps from the hotel and one can easily find a cafe or restaurant.
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3.3review from
They market and sell a parallel pension as a 4 star hotel. When booking be aware of the added "Dependance", this is nothing but a pension and you will pay a four star hotel price for it. Upon complaint, they will diligently offer to relocate, of course, at a higher rate.
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2.7review from
This hotel has two buildings. Main one is in good condition but second one you even can’t call it hotel it’s over 100 years old Motel. With dirty walls, moldy in the bathroom, absolutely terrible bed, mattress and pillows. In addition air conditioner didn’t work and hotel staff didn’t want to fix it – they just recommended opening windows! Plus it’s absolutely no soundproof. You can listen what is going on in the next door room. Elevator working with terrible heavy metal sounds and it was waking us up every time. You can’t promote this hotel as a 4 star hotel. Its misleading information and I even can call it fraud because when you see these rooms and disagree they tell you to pay extra 85 euro to move to nice room.
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3.0review from
The location is great but the beds are old and broken and the staff were not interested at all. The decor hasn't been updated since the 70's and the dive school start to congregate at 7.30am so absolutely no chance of a lie in. I would recommend that you avoid this hotel at all cost. Poor standard of staff service - they don't even ask if you've slept well or enjoyed your stay - a sure sign they already know the answer! Cost wise it's about £60 a night overpriced and the beds - crippling!
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6.0review from
We had a short stayed at this excellent hotel.Well positioned for visits to nearby Portofino and other villages. lack of internet in the rooms which was dissappointing in 2010
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4.0review from
THe environment and the view: luckily we had the view to the sea. The other optio would have been the view to the parking lot. The personnel was not that nice when I complained about our room being in the garage building in the parking lot.
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4.4review from
Close to beach. Pool roof terrace. Within walking distance of Santa Margharita and Portofino. Do not stay in Annexe [Dependence]. Rooms were small and dark - if you can afford it, try for main hotel...
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5.6review from
Location Rooms were in an Annex, - this was not clarified when booking. "Beach" was definitely wrong, Gravel and Rocks - impossible for non swimmers to enter water. - Adjacent Hotels had much better Beach facilities. - Also "beach" facilities cost way too much!.