Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.2 "World class service."9.9 "99% found the
staff to be very friendly ." 9.0 "90% said thereception staff was great ." 9.7 "97% thought theservice was very professional ." -
9.2 "Terrific location."10.0 "
Near to public transport , according to 100%." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "City centre within easy reach , said 100%." 7.2 "72%appreciated the closeness to the beach ." 10.0 "100%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
6.9 "Breakfast is mediocre."
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6.4 "Rooms are ok."6.7 "Only 67% said
rooms were big enough ." 6.1 "Only 61% saidrooms were clean enough ." 6.0 "Only 60% thought theshower was ok ." -
6.1 "Average cleanliness."6.1 "Only 61% said
rooms were clean enough ." 6.7 "67% thought thecleanliness of the hotel was average ." -
5.6 "Internet is average."5.0 "50% thought the
wifi quality was ok ."
Overall Rating
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9.0 "World class service."9.8 "98% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ." 9.7 "97% thought theservice was very professional ." -
9.0 "Terrific location."10.0 "
Near to public transport , according to 100%." 10.0 "City centre within easy reach , said 100%." -
7.0 "Good bar."
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6.7 "Breakfast is mediocre."
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6.5 "Rooms are ok."6.8 "Only 68% said
rooms were big enough ." 6.2 "Only 62% saidrooms were clean enough ." 5.6 "Only 56% thought theshower was ok ." -
6.0 "Average cleanliness."6.2 "Only 62% said
rooms were clean enough ." 6.3 "63% thought thecleanliness of the hotel was average ."
Overall Rating
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9.3 "World class service."9.9 "99% found the
staff to be very friendly ." -
9.1 "Terrific location."
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7.0 "High comfort."6.5 "Only 65% said
rooms were big enough ." -
6.8 "Breakfast is mediocre."
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6.3 "Rooms are ok."6.5 "Only 65% said
rooms were big enough ." -
6.3 "Average value."
Overall Rating
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9.1 "World class service."9.9 "99% found the
staff to be very friendly ." -
9.1 "Terrific location."
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7.1 "Good breakfast."
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6.8 "Average value."
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6.4 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
The staff were very friendly and helpful.
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8.0review from
Staff on arrival most helpful in accessing disabled parking for myself. Reception most pleasant and pointed out immediately where coffee etc was instantly available Cooked food at breakfast could have been hotter but nothing wrong with quality
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5.0review from
it's really close to the bus station and made it convenient for me the bar was closed, and there are hardly any restaurant in a 500 m radius (at least I didn't find them!)
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7.0review from
The hotel is central, and just opposite the international Brittany Ferry Terminal. Very clean hotel. Excellent English spoken by the staff. No tea and coffee making facilities in the room. This would have improved the facilities from good, to excellent
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8.0review from
Notably friendly, helpful reception. Very well located for transfer from ferries to train or bus. Our only negative criticism is that the coat hangers didn't work very well, but we survived.
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8.0review from
It's position for the city & the ferryport
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5.2review from
Location
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5.6review from
Courtesy and friendliness of staff and willingness to try to speak English More detailed instructions to car parking would have been welcome - the one way system and the fact that the car park was underground led to some confusion.
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7.2review from
Proximity to ferryport and city centre, room facilities No
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6.0review from
How helpful the staff was with maps and locating near by things for us. The location is great...right across the street from the bus station.
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8.0review from
The staff were very friendly and helpful.
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8.0review from
Staff on arrival most helpful in accessing disabled parking for myself. Reception most pleasant and pointed out immediately where coffee etc was instantly available Cooked food at breakfast could have been hotter but nothing wrong with quality
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8.0review from
Notably friendly, helpful reception. Very well located for transfer from ferries to train or bus. Our only negative criticism is that the coat hangers didn't work very well, but we survived.
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8.0review from
It's position for the city & the ferryport
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7.0review from
The hotel is central, and just opposite the international Brittany Ferry Terminal. Very clean hotel. Excellent English spoken by the staff. No tea and coffee making facilities in the room. This would have improved the facilities from good, to excellent
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7.2review from
Proximity to ferryport and city centre, room facilities No
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5.0review from
it's really close to the bus station and made it convenient for me the bar was closed, and there are hardly any restaurant in a 500 m radius (at least I didn't find them!)
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5.2review from
Location
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5.6review from
Courtesy and friendliness of staff and willingness to try to speak English More detailed instructions to car parking would have been welcome - the one way system and the fact that the car park was underground led to some confusion.
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6.0review from
How helpful the staff was with maps and locating near by things for us. The location is great...right across the street from the bus station.
