Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.8 "Great service."9.5 "95% found the
staff to be very friendly ." 7.9 "79% said thereception staff was great ." 9.3 "93% thought theservice was very professional ." -
8.1 "Comfort level is high."8.7 "87% said the
beds were comfortable ." 8.9 "89% thoughtrooms were spacious ." 9.8 "98% liked thebig bathroom ." -
7.9 "Good location."10.0 "
City centre within easy reach , said 100%." 9.5 "95%liked the proximity to shopping ." 9.2 "92%liked the proximity to sightseeing ." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "Near to public transport , according to 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
7.2 "Nice rooms."8.7 "87% said the
beds were comfortable ." 8.9 "89% thoughtrooms were spacious ." 9.8 "98% liked thebig bathroom ." 7.8 "78% werehappy with the tv ." -
6.4 "Breakfast is mediocre."
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5.2 "Internet is average."
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5.1 "Vibe was decent."6.7 "67% thought the
atmosphere was somewhat friendly ." -
4.5 "Value below average."0.5 "95% said the
breakfast was too expensive ."
Overall Rating
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8.2 "Great service."9.2 "92% found the
staff to be very friendly ." 9.2 "92% thought theservice was very professional ." -
7.9 "High comfort."8.6 "86% said the
beds were comfortable ." 8.5 "85% thoughtrooms were spacious ." 9.7 "97% liked thebig bathroom ." -
7.8 "Good location."10.0 "
City centre within easy reach , said 100%." 9.6 "96%liked the proximity to shopping ." 9.1 "91%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "Near to public transport , according to 100%." -
6.9 "Rooms are ok."6.6 "For only 66%, the
bathroom was ok ." 6.8 "Only 68% saidrooms were clean enough ." 6.7 "Cleanliness of the bathroom was average , said 67%." 6.1 "Only 61% thought theshower was ok ." -
6.1 "Average amenities."6.2 "62% thought the
building was acceptable ." -
6.1 "Breakfast is mediocre."
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5.2 "Internet is average."
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5.0 "Vibe was decent."6.8 "68% thought the
atmosphere was somewhat friendly ." -
4.2 "Value below average."0.5 "95% said the
breakfast was too expensive ."
Overall Rating
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8.9 "Great service."9.6 "96% found the
staff to be very friendly ." -
7.6 "Good location."
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7.6 "High comfort."8.0 "80% said the
beds were comfortable ." 8.8 "88% thoughtrooms were spacious ." -
7.1 "Good cleanliness."
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6.7 "Rooms are ok."6.5 "Only 65% said
rooms were clean enough ." 6.6 "For only 66%, thebathroom was ok ." -
6.2 "Breakfast is mediocre."
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4.9 "Internet is poor."
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4.5 "Value below average."
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4.5 "Vibe wasn't good."3.2 "68%
criticized the unstylish hotel ."
Overall Rating
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8.8 "Great service."9.6 "96% found the
staff to be very friendly ." 9.4 "94% thought theservice was very professional ." 7.9 "79% said thereception staff was great ." -
7.9 "Good location."
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7.9 "High comfort."8.8 "88% thought
rooms were spacious ." 8.7 "87% said thebeds were comfortable ." -
6.8 "Rooms are ok."6.9 "Only 69% said
rooms were clean enough ." -
6.0 "Breakfast is mediocre."
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5.2 "Vibe was decent."
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4.9 "Value below average."
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4.9 "Internet is poor."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.3review from
great location, clean and modern wi-fi was not very user friendly. TV was rather old and had only 1 English speaking channel
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6.4review from
As such i had come for the conference so generally i was quite comfortable whether it is morning breakfast or any other kind of assistance, enquires etc. being new to santander. Nothing
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7.7review from
Clean room, helpful staff, nice evening meal at a good price. Room was too hot, my visit was late October and I think the AC was turned off
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6.0review from
the heat in the room! and it's impossible to set your own room at the temperature you want
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8.0review from
We stayed there from 21st to 24th October hotel is beautiful and very central to everywhere. Rooms are lovely beds huge. Would definitely recommend this hotel
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8.0review from
the staff was so friendly not a thing
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8.0review from
the customer service
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5.6review from
it was a four star hotel and lived up to its rating, which sometimes in Spain you cannot rely on.
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7.2review from
Fantastic location for the centre of Santander and access to great food; lovely room and very helpful staff. No outside area and you are a long way from the beaches; very limited parking - we couldn't get our car in. Breakfast was poor.
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6.4review from
Good location, very comfortable, high standard. Getting Reception to ring taxi at departure not easy. Young man told my husband to try outside at first but young lady tried harder and got us a taxi.
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7.3review from
great location, clean and modern wi-fi was not very user friendly. TV was rather old and had only 1 English speaking channel
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7.7review from
Clean room, helpful staff, nice evening meal at a good price. Room was too hot, my visit was late October and I think the AC was turned off
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7.2review from
Fantastic location for the centre of Santander and access to great food; lovely room and very helpful staff. No outside area and you are a long way from the beaches; very limited parking - we couldn't get our car in. Breakfast was poor.
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6.4review from
As such i had come for the conference so generally i was quite comfortable whether it is morning breakfast or any other kind of assistance, enquires etc. being new to santander. Nothing
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6.0review from
the heat in the room! and it's impossible to set your own room at the temperature you want
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5.6review from
it was a four star hotel and lived up to its rating, which sometimes in Spain you cannot rely on.
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6.4review from
Good location, very comfortable, high standard. Getting Reception to ring taxi at departure not easy. Young man told my husband to try outside at first but young lady tried harder and got us a taxi.
