Basics
Services and conveniences
General
Bathroom
Parking and transportation
Media and entertainment
Accessibility and suitability
Bedroom
Dining
Family friendly
Pool and spa
Kitchen
Outdoor
Laundry
Workspace
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's breakfast?
The hotel's breakfast is excellent, offering a variety of options and tasty fruit. Guests have particularly enjoyed the sweet fruit and the abundance of bread.
What are the common concerns about the hotel's rooms?
Some guests have mentioned concerns about the appearance of the rooms, including worn paint, soiled furniture, and dirty-looking electrical face-plates. Additionally, there have been comments about the need for room updates.
How is the hotel's proximity to the airport beneficial for guests?
The hotel's location near the airport is highly convenient, allowing guests to walk to the airport in less than 10 minutes. Additionally, the hotel offers a free shuttle service to the airport, providing added convenience for travelers.
What practical amenities does the hotel offer for guests' convenience?
The hotel provides a business center, wake-up service, concierge service, and currency exchange on-site, ensuring that guests have access to essential services during their stay.
What are the notable features of the hotel's staff and customer service?
The hotel staff are described as friendly, helpful, and willing to go above and beyond for guests. Additionally, the reception staff are praised for their fluency in English and their willingness to assist guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Free Airport Shuttle
Guests appreciated the convenience of the hotel's free airport shuttle, especially for those with early or late flights.
Consider Room Selection Carefully
Some guests noted that certain rooms may be outdated or in need of refurbishment. Checking recent guest reviews for room recommendations could help ensure a comfortable stay.
Enjoy the Heated Pool
Guests enjoyed the heated pool, providing a relaxing experience, especially after a long day of travel.
Be Mindful of Noise Levels
Some guests mentioned that the single-pane windows may allow for outside noise to be more noticeable. Light sleepers may want to consider this when choosing a room.
Check for Renovation Updates
Some guests mentioned that the hotel was undergoing renovations, which may impact the overall experience. Checking for updates on the renovation status could help manage expectations.
Take Note of Breakfast Variability
While many guests praised the breakfast, some mentioned that the options were not very varied, especially for longer stays.
Consider Bringing Slippers
A few guests recommended bringing slippers, as they found the carpet in the rooms to be less clean than expected.
Be Aware of Voltage Differences
International travelers should be aware that the hotel operates on 220 voltage, and some guests found this to be an unexpected inconvenience.
Check for Bathroom Cleanliness
Some guests reported issues with bathroom cleanliness, including stains and lack of maintenance. It may be helpful to check recent reviews for updates on this aspect.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | February |
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High season | December |
Average price (weeknight) | $103 |
Average price (weekend night) | $53 |
Value for money | 7.5 |
|---|---|
Distance to city center | 5.8 mi |
Nearest Airport | Sao Paulo Congonhas |
Distance to airport | 0.5 mi |