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The hotel staff were very generous in fixing the booking problem with our room (see comments below).
Very difficult to find. The directions did not help. Ended up aking people on the side of the road. The hotel was a typical campanile. The room was fine but a little small and there was no bath plug so it had to be a shower. Breakfast was okay. the croissants fresh The evening meal was fine and very convenient being able to eat on site after a long journey. We stayed overnight on our way south. This was the most expensive of our stopover hotels and while it was fine and no complaints it was the worst of our hotels just because of where it was and what it offered.
We were able to take our dog along. They provided a water bowl as we'd forgotten ours. It was a convenient stopping point on our way south. The room was quite small even without a dog and a child! The breakfast selection was limited and not that plentiful.
Nice and quiet room, superb beds
Ease of finding. Instructions clear, not always the case. Dining room very hot, perhaps air condtioning not working. This spoilt what could have been an excellent meal.
convenient stop enroute south
This hotel room was quite roomy even with a fold out bed in it for our child. Reception staff were friendly but indifferent (language differnces may have contributed to this). Everything was very clean and the free wifi was very fast. Not all that easy to find.
Location to Orleans, several restuarants close by as well as in the hotel. Shower attachment was broken.
Everything was lovely - just what you need after 500 miles of driving. we had no complaints whatsoever
Clean & conveniant
Off road, secure parking (we had canoes on the top of our car). No resturant
closeness of the city within walking distance breakfast not included quite expensive for what you got
Nice location and good facilities made this very good value for money. free WiFi throughout the hotel was a strong plus. Good value breakfasts - with proper coffee!
Just perfect for a stop-over - easy to find and great to have parking provided. Friendly staff and very useful that the man who greeted us at reception spoke English. Bathroom could have been cleaner.
easy to find, large parking space, nearby city centre noise parking space (late arrivals/early departures), smell of the room (cleaning?)
hotel was clean ,comfortable and in a good location nothing
It is very well located facing Loire river. 10 minutes walking to city centre We had room for 3 ans only towels for 2.
The evening and morning staff was very helpful and a pleasure to talk to. Their English was much much better than my French but they let me try my language skills and also gave me some French pointers. Overall - staff, accommodations, breakfast, ample parking, and the location to the river walking path – downtown - and the highway worked great for holiday.
Convenient car parking (free). Room serviced very late in day.
I especially loved that the location was near the river, and that my room was so very quiet, as it face those beautiful Midieval walls of the old city.Also that there was free use of the computer.
Ideal for travellers who want to be self-contained, i.e. a kitchenette with all facilities, fridge, microwave, coffee and tea making facilities etc etc. and comfortable beds. Good for overnight stay and also as base whilst visiting the Orleans area. Will deffinitely use again. Found the bathroom arrangement a bit strange. WC is in the bathroom with only a louvre door separating it from the bedroom . Apart from that the bathroom was fine with good shower (not often something you get in France) hairdryer etc. etc.
I liked the free internet services,although was unable to connect in my suite due to faulty telephone connection9Was reported and immediately noted down.Also liked the kitchen facilities The automatic light in the toilet which comes on when you enter the bathroom.As a light sleeper i was woken up every time my husband went to the toilet.Bathroom near the bed
Very well thought out brand new accommodation. Ideal for a family with small children. Secure, clean and easily accessible from the N20 or A10.
Well equipped, very smart and comfortable room (espace suite) provides everything you need for a short stay in the Orleans area. Very friendly staff and a good breakfast selection (didn't try the hot dishes). Much better than the conventional chain hotels in the area. Nothing negative about the hotel, but Orleans centre is about 3-4 miles drive - easy though and parking is good when you return to the hotel.
Comfortable, clean and convenient
Very good check-in & check-out, very good staff Breakfast, cold selection was ok, sausage & egg was disgusting.
The perfect spot for travellers to rest. Close to the motorway with very good staff, room and breakfast. Will definately be using them again.
The room was amazing. Very comfortable after a long drive up from the South. You need a car as the hotel is on the outskirts of town.
Its room size was ideal, being sound proofed, suite style, parking & breakfast & access to restaurants in walking distance
An excellent stop-over hotel, really comfortable and well-equipped family suite which easily accommodated four of us. Ideal mid-point when driving to the south of France and will use again
Room and facilty Limited menu fir dinner. Had better selection at IBIS Millau
Good view from room over the River, excellent sound insulation on the windows ensuring the room whilst overlooking a busy road and bridge, very quiet. Good parking facilities.
Check in was smooth. Breakfast was good. Nice to be able to make a cup of coffee in the bedroom, bur only one not adequate provision for two cups. Facilities in bathroom were god Bathroom door was dirty both sides showing that it is never cleaned Check man was rther cocky and treated us as elderly and not interested in our stay. Coffee at breafast was cold as it had been standing for too long in a vacum flask some of
The whole stay was great, The room is very large with two double beds, the bathroom was very nice. I really enjoyed breakfast. The internet speed was pretty good. It was in the middle of the city. I relly enjoyed it. None
Everything worked as it should. Definitely one of the better Mercure Hotels. Perhaps a bit pricey compared to comparable competitors. The entrance to the hotel is via a one way road system that is abit convoluted as it is in a traffic-busy part of Orleans.
Very clean and quite newly refurbished. Free coffee in lobby and free wifi. Very clean toilets. Great buffet breakfast. Easy to find location and parking was easy. Feels a bit like a Hilton. Price was good too. Staffing was 3-4 star. Receptionist very friendly and helpful. Staff for dinner and breakfast were nice but not highly professional to match the looks of the hotel. Bar tender was rude and closed bar early.
close to the town centre, private parking
The friendliness and efficiency of the staff, the convenience of the parking, the spaciousness of the room and the good breakfast. Nothing to comment about here.
The staff were friendly and the rooms were good.
Hotel was as expected and portrayed web site. No problem for a short stay and well priced for Orleans. Friendly staff.
Located on the banks of the Loire, within walking distance of the city centre, this hotel makes an ideal base for exploring the town. The staff were friendly, the restaurant was perfectly acceptable and the rooms were quiet and spacious. The rooms are quite expensive unless you book in advance and breakfast, parking and internet access are available only if you are prepared to pay a hefty supplement.
That we arrived late and left early and did not have to stay too long in this dump. The very small bedroom and bathroom, being in an industrial estate, it was only worth about half the amount you charged us.
Approach roads were busy during shopping hours but that is a small problem
THERE WAS A SECURE CAR PARK AS WE WERE TRAVELLING THOUGH TO SOUTHERN FRANCE. THE EVENING MEAL WAS DISAPPOINTING.
located on an industrial estate we found no evidence on signs which would have helped greatly in locating the hotel which several local people were not aware of and could not direct us to !
impossible to find.
Friendly staff, we were running very late and they were very helpfulI would stay there again
The breakfast choice was exceleant. There was no Restaurant, or if there was we were not made aware of it. We had presumed that as a Restauranr was included in the information we would be able to have an evening meal there.
It had a toilet The generator in the factory next door was noisy and ran on and off all night. No bedside tables.
Basic but excellent value and very friendly owner.
Excellent value fot the price. Simple but clean. The staff was welcoming and nice and the hotel restaurant is to be recommended! Quality and quantity for an extremely cheap fare. 14€ for a buffet type menu!
Good price, free WiFi access, clean and spacious rooms The shower cabinet is too small, and a refrigator (or minibar) would have been nice - but I admit that for some reason the latter generally can't be expected from a hotel of this category.
Everything was great except the bed which even after 2 weeks camping was really uncomfortable!
Helpful Staff; Good bed; Clean hotel; Good location. Rooms small compared with similar format hotels in uk and walls a bit thin!
excellent value for money,many thanks
the underground secure parking and the staff were good. very basic i expect more for this money
Economico. Personale gentile - Echinomic. Good staff Zona non prossima al centro. La stanza puzzava di fumo ma mi è stata prontamente cambiata --- Not far to the center. My room smelt smoke but the staff changed me soon.
Convenient for stop-over on the autoroute. The location is good for restaurants. The staff were friendly and polite. Room was clean and the beds were comfortable. The bathroom had good shower with plenty of hot water. Room was small and smelt of tobacco smoke although the hotel had a no smoking policy. Shower cubicle was tiny with hardly any room to move around.
The readiness of the staff to assists in order to make our stay comfortable. the system for the credit card charging is only for the credit cards with chips. Old credit cards which will prevail for guests from Bulgaria are not acceptable. So credit cards can be used only in case the reception works.
Room in need of refurbishment. Overcharged on room and breakfast, a total of €8.00 Please refund. When queried, their knowledge of english disappeared.
the rooms needed some tlc
Easy to find and very central. Very helpful staff and good advice on where to park, eat etc. Basically badly decorated, dirty, smelly and in urgent need of refrubishment.
Friendly staff! Good breakfast for the money!
Good Location in the middle of town, everything within walking distance. Located on a busy and noisy street, hard to sleep through. Walls between rooms are also thin and definately not soundproof
Quiet, comfortable room. Cheery, helpful staff. I found it difficult to find when walking from the station on the first night. Local people didn't know the address either! Once I found the route it was easy, just off the main street!
It was very conveniently situated to explore Orleans. The room was rather small and the towels were rather rough.The parking was tricky as it was in a very full public car park.
Very helpful and obilging staff. Real French style hotel, basic but very clean. Breakfast good and location very close to centre of Oleans. Parking can be a problem if using a roofbox. I booked private parking which was arranged but this copes with vehicles 1.9 metres or less. Ensuite bathroom seperated by wonky concertina door. Towels on hard side. Good television.
the location so close to the centre of Orleans was superb. Friendly atmosphere and helpful staff who were very understanding about my terrible french. Bathroom a bit poky. Room very basic and absolutely no extras.
Did not like the noise!! The walls are too thin - I don't like hearing men going to the toilet, or chattering all night. I would have liked a mirror in the bedroom as well as in the bathroom.
Location, location. location. The staff is very nice. Rooms are very clean.It is located near Louvre and some metro stations. Breakfast is fine. Rooms are small and isn't enought light.
Hotel is located in a pedestrian area, so access to the hotel with a car is slightly confusing and hopefully not illegal :) It might be good to have this topic clarified in the hotel info...
The Staff, both the reception desk and breakfast staff were very helpful and attentive. Breakfast was very nice, well presented, and very well cared for. The rooms were clean and neat, great towels. The lighting in our room was poor. Near the bed were only two small and very low height situated bedlights ... and there was only one other lamp in the room. raising the two lamps by the beds would improve the situation tremendously.
The character of the hotel and its location made this a lovely change from the bland stereotypical offerings from the usual hotel chains.The breakfast was also first class. Be aware that unloading luggage at the front door can be a problem due to a combination of lack of space and the tram cars passing by. It is also tricky to locate depite being very central due to traffic restrictions and said tram cars. My suggestion would be to park first in one of the nearby public car parks and walk to the hotel and assess the best way to get your luggage to the front door. Once you done this everything falls into place.
Very good location, in the city center. Excellent breakfast. Small but confortable room. Professional staff. Good value for money.
The room was very nice, quite, airconditioned. Good location, breakfast, internet was free. The bathroom was very small.
Concierge after booking the money for the room were blocked twice (they said just to check the validity of the card)
Friendliness of staff, proximity to city center, overall atmosphere of the hotel
We were passing through enroute to the Pyrennees There were only 2 sachets of coffee in the room. When we asked the night man for 2 more we were told that they had none available.It was due to the attitude of this member of staff that I marked staff as fair. The check in and out staff were excellent.
No car parking.
Excellent hotel - very good value for money. Spacious and modern rooms, very clean and good facilities - restaurant, cafe, internet. This hotel deserves another star on its rating!
Cheap, but very modern + comfortable room Price of breakfast
Outside of hotel may put off visitors as it is pretty basic looking, however the inside of the hotel is wonderful with a lovely central garden and pool, tennis courts, table tennis and al fresco area. We had two rooms, not interconnecting, but next to one another with large bed and sofa bed. Had dinner in restaurant, enjoyable vegetarian cuisine and a super breakfast, lots of choice including innocent smoothies!
Nice clean room & good service Would have liked tea/coffee facilities in the room
A perfect place for families with young children to stop on the way to the South of France. Clean, modern, welcoming and relaxing. Much more 'holiday-ish' than any city hotel I have ever stayed in, the ideal place to recharge batteries during a long drive. Very friendly guests too! More staff in the bar/restaurant would have been good as service was a little slow - although the staff that were there worked very hard.
The rooms were a reasonable size, clean and modern, free wifi, staff were very helpful and attentive, plenty of parking and near all local places of interest, although the location itself was\quiet and attractive. Some of the doors seemed very noisy at night as people came in and out.
Restaurant open long hours to accomodate travellers
The food was excellent. I could not move the bath water supply from bath to shower. Room 243
It is a good hotel for a stopover.
Excellent breakfast, tennis court (free equipment), friendly staff, good ambience