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Passenger van |
Commercial |
6 locations in Saratoga Springs
Filters
Reviews
10.0 Wonderful
Jan 2021
Pros:
Staff was very helpful and responsive on short notice.Cons:
I don’t have any suggestions. Everything was perfect10.0 Wonderful
May 2020
Pros:
I got there an hour earlier than my reservation was made for and they were able to help me anyway!!Cons:
The car was a little dirty and had no gas, but that's ok because I showed up an hour early10.0 Wonderful
Dec 2019
Pros:
Yes! Thank you, Trevor;)4.4 Mediocre
Feb 2019
Cons:
I modified my rental and they forgot to reserve it for me.10.0 Wonderful
Sep 2017
Pros:
The car was in great condition! Loved knowing we would not have to stress about getting stuck anywhere. Great peace of mind!Cons:
The enterprise employee was not very friendly to work with.2.0 Poor
Mar 2017
Cons:
when I was calling to set up a ride to our local enterprise I was told I needed the cost upfront for the rental and a $250.00 deposit. This was not doable for me and I cancelled the reservation. Enterprise added this deposit requirement amount recently.2 locations in Saratoga Springs
Filters
Reviews
8.0 Very good
May 2021
Pros:
Found the contract and fulfilled on the delivery.Cons:
Didn't expect to be asked for insurance number. I was able to find it BUT inconveniently with extra time required for checkout.7.2 Good
Jul 2020
Pros:
Vehicle was clean. Got an Expedition for price of minivan when they didn’t have the minivan we reserved. Gave $15 discount to offset poorer gas mileage of the Expedition vs minivan.Cons:
1) Website let me reserve a minivan, including payment, but they didn’t actually have a minivan. We got an Expedition at minivan price, but it doesn’t have the storage capacity or gas mileage of a minivan. 2) Vehicle had 3/4 tank at start so we were told we only needed to have 3/4 tank when returning. The paperwork (which I should’ve verified) said it was a full tank at start so I had to return it with a full tank.3.6 Poor
Sep 2019
Cons:
They cancelled my reservation because they "didn't have the cars" I reserved it 2 WEEKS AGO! I was stranded and couldn't drop someone off at the airport. Ridiculous!10.0 Wonderful
May 2019
Pros:
So fast and simple!Cons:
Nothing!4.0 Mediocre
Dec 2018
Cons:
I reserved a mid-size car (Elantra or equivalent), and got a Corrolla, which I have always understood to be a compact. The car was dirty outside (windows, body, etc.), and filthy inside with trash in the console and under the seat, as well as some sort of food all over the floor in the back. The windshield wipers were worn and did a poor job cleaning the windows, the wiper fluid was empty, and the dash was indicating "Maintenance Required" every time I started the car. Had to wait entirely too long when dropping off, as the agent was spending time visiting and chit-chatting with someone who was picking up, while I stood in the lobby with no acknowledgement of my presence. Overall, a very disappointing experience.10.0 Wonderful
Nov 2018
Pros:
Professional - Courteous - Knowledgeable - Reserved a vehicle online and went down to store to confirm size, the vehicle we really needed was not available. However, the one we reserved would do, just not ideal for what we needed. When we went to collect our reservation Juan mentioned that the vehicle we originally wanted came back early and was now available for time requested. We switched out vehicles and were still in and out in less than 20 minutes. Well Done Budget! for employing staff such as Juan. Need a vehicle at a reasonable price from a professional company. Go see Juan at the American Fork Location is Budget.2 locations in Saratoga Springs
Filters
Reviews
2.0 Poor
Dec 2021
2.0 Poor
Dec 2019
Pros:
NothingCons:
They told me they were open until 6:00pm. I showed up at 5:35 and they were closed. Called customer service and they couldn’t help me.10.0 Wonderful
Aug 2019
Pros:
Super easy to rent the car. We even added extra days to our rental agreement, and the whole process still only took 10 min.Cons:
Nothing. I will definitely rent from Hertz again.2.0 Poor
Aug 2019
Pros:
They called me hours before I was to pick up the car to tell me they did not have a vehicle for me. It left me to scramble to find another rental.Cons:
They should not make a reservation for cars they don’t have.3.6 Poor
Aug 2019
Pros:
The agent didn't ask if I wanted Loss Damage Insurance. He had me sign and electronic pad that approved the rental. He handed me the contract in a folder as I headed out the door. Later I find they charged me $25 a day for coverage I don't need. I never buy their lousy insurance. A con job!Cons:
Agents should ask me if I want to buy insurance and not slip it in!6.4 Okay
May 2019
Pros:
Friendly Staff and price of rentalCons:
car was not clean and seemed to not be running greatAlong with a 15 passenger van, rental companies in Saratoga Springs offer 6 passenger vans and 7 passenger vans.
Pick-up location | Saratoga Springs |
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Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |