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The sea views and friendly staff. The breakfast was ok, but we preferred to walk 100 meters to the boulangerie close by to taste the delicious French pastries and bread - part of what is fabulous in France. Maybe the breakfast could play that up a bit.
The staff are friendly and efficient; the location is excellent; in general it's good value for money. Breakfast was expensive; there is no minibar or fridge in the room.
Great view of the sea. Small room but good balcony. Lovely low key town. Carpet a bit stained needs an update.
great location but sea view a must have
Hotel location is very good. Overlooking the small marina and has a nice view over the sea. Hotel stuff have a friendly attitude. The air condition was not working and seems it is not a temporary thing. Opening the balcony was the only solution to sleep at night but the problem was the noise coming from the street. This made our stay to be somehow uncomfortable. This hotel should be rated 2 stars and not 3 stars.
Beautiful family hotel at 10 meters from the sea side. Nice view, friendly staff, good restaurant.
The friendlyness of the staff and the quality of the hotel all added to our enjoyable stay no
Nice location along the coast. Good restaurant. Good parking place. no mini bar in the room
location, very close to the airport. had shuttle service as early as 5:00 a.m. it is difficult to figure out how to enter the place as it is completely fenced in.
Clean and somewhat modern. Restaurant is not very good, service is terrible. Definitely go next door to the Pullman, it's way better. Rooms are very very tiny and super basic.
Cleanliness, effective shuttle service to airport, restaurant and bar, excellent breakfast buffet, outdoor heated swimming pool, friendly staff N.A.
great breakfast, nice setting, fun bar, lovely staff.
Lovely room. Courteous staff. Very good restaurant. No
Nice, friendly service and a free shuttle to the airport.
For the price and location it was exactly what we wanted and did meet our expectations. The room was very small but clean. The location at the airport was excellent. The shuttle bus was on time and provided very good service. A wake up call system would have been nice since we had a very early flight to Amsterdam. There are no phones in the room.
Breakfast, clean rooms, convenient, location near airport, public space.
staff are really helpful and friendly.breakfast was perfect.location is perfect.there is a airport transfer so this is very good.thank you very much. no
Room too noisy (outside noise)! Also - someone kept going back and forth on clicking high heels on the hard floor just above us - till late at night !! Very disturbing !
The shuttle service was easy and efficient, the room clean, the bed comfortable, and breakfast was good! The hotel is perfect if you need to stay close to the airport.
Quick check-in after a long flight. No hassle. Good breakfast.
The close accessibility and proximity to the airport and the free shuttle service. Besides the restaurant food was excellent and reasonable in price.
The towels were old dirty and torn. The sheets did not cover the bed
The swimming pool was a good size and pleasant to swim in and sit near - a really good facility if, like me, you reach the airport then just want to stay put till your flight in the morning. It was also easy to use the navette to and from the terminal. Some decor probably needing a bit of a facelift, e.g. carpets, but in fact there were some tradesmen doing some renovation there.
Proximity to the company for which I was working. Friendly staff. The room smelled of smoke.
Very close to the airport and the parking for the Ryanair terminal MP2, which is quite separate from the main terminal. It was good to have extra pillows available. Would have liked kettle in the room to make a cup of coffee as we had an early morning checkout
Convenience to airport terminal and car hire (1 minute by car). Very efficient free courtesy bus from airport terminal (came within 2-3 minutes after calling from free terminal phone). 24 hour clean swimming pool (towels provided)/ poolside area. Nice, quiet clientele. Definitely recommended- our holiday started with this hotel stay instead of later on as you don't feel you're at an airport hotel. Breakfast (though reasonable selection) a bit pricey- 11 Euros per person. Best to book room online as difference for us was 40 Euros when we booked our last night at the desk as we liked the hotel so much (but of course you can never fully tell if you like the hotel until you get there initially)
I am writing because the employees at the front desk were consistantly helpful, professional in every way. When I had to leave at 4:30 AM for the airport the staff were wonderful, drove me to the airport, and helped load the bags onto a cart, paid the coin for the cart I did not have, generously in his spirit. It was a truely wonderful experience when things need to go well. Yes, the restraunt was fair at best. The staff were not attentive, and the food was barely satisfactory. I had filet of beef 2 times there, it was tuff, and I had to ask to have it cooked a little more, and it came back well done, I had asked for medium rare. The bar tender as I only observered her caring for someone at a different table seemed friendly and present, while the server I had an officious attitude.
Very friendly and helpful staff, very high standard and spacious room, furnishing, "supplies" (bathrobes, slippers, soaps, shampoos, etc.) lighting much above average, excellent variety of TV channels, very comfortable and large bed. Air quality in the room - too little fresh air in the A/C circulation
Very good hotel, close to the airport. I received an upgrade on the arrival which was very nice. Comfortable, spacious room, good internet. Nice restaurant and very good breakfast. The service was very good and super friendly. Free shuttle to and from the airport The restaurant and breakfast were a bit expensive, but the food was good
the remodeled design was very contemporary and beautifully appointed. the pool is incredible, and there is a gym, with a suana and steam room! the dining room was also excellent. we even got upgraded upon arrival which was a very nice touch! they still have some rooms that have not been remodeled and are still in the "provence" style which absolutely shocks you after being in the lobby and hallways which are all contemporary. however, we mentioned to the staff, and they immediately switched us to a contemporary room.
The room was awesome! Sauna did not work properly, pool was closed on a nice day.
The entire staff there was very helpful, and all spoke English. Great breakfast, and decent sized rooms.
Its proximity to Marseilles Airport, courtesy of personnel and excellent restaurant including first class buffet breakfast
Free shuttle service from airport to hotel and vice versa, but also to my business location.
helpful staff , clean rooms
Room, bed was very good
The personnel, welcoming, friendly and professional. The furniture, old and used, the carpet dotted, the bathroom outdated. Does not correspond to a 4-star hotel.
service staff is excellent the room are not equipped with hair dryer,hot kettle etc.
Very pleasant staff. Dinner was excellent noise from the stairway and doors
Reception staff very good. The price is keen. Proximity to the airport. Free wifi. It's a challenge to get to (if you're coming from the airport drive one junction down to Eurocopter - turn round and come back the other way). The room is poky but if you simply intend it to be a place to sleep it's fine.
Staff was super friendly, great great breakfast. room was clean but there was strong musty smell. Great location near aeroport. Hotel has a cool bar area.
OK.The beds was quite good.Moore like a motel. Have only a expensive taxi to offer early in the morning
Excellent breakfast and we enjoyed an evening meal too. Food was fresh, well prepared and good value for money. Room rather small but okay for a short stay. Had some difficulty with the swipe card to open the door to our room but staff attended to problem promptly.
Friendly staff Walls too thin!
quiet restaurant shut
Staff very helpful - took me to train station.
ok breakfast Very small room
Hotel staff was kind and helpful. Parking is free and close. Breakfasto for 8 euro is fair.
Free parking. Truely awful. I thought it was in the town's centre, turned out it was two miles outside which meant you had to drive. Two restaurants closeby, both of which were overpriced. More like a motel, very shoddy, poor quality. Didn't include breakfast either. Bad value for money and very forgettable.
Convenience to the airport The woman who was working at the front desk was very curt and made little effort to be helpful with explaining how to return our rental car to the airport and then get the hotel shuttle back to the hotel. In all of our recent trip to France she was the only person who stood out as un helpful.
The blanket on the pull-out bed was dirty!
Location for an early flight in the morning
very smart and clean staff pleasent and helpful
Hotel was close to the airport. The shuttle service was very helpful. The staff helped us in English with driving directions to the airport.
the welcome kettle with coffee and tea. However some biscuits would have been appreciated we were there only for 1 night
restaurant staff were very slow. Manager needed to assist them in order to get served
The restaurant staff were very good - friendly and attentive. The quality of food in the restaurant was also good for this type of hotel. The pool was clean, well located and of a good size. The shuttle bus service was terrible! On arrival at the airport, we called the hotel 3 times before the bus arrived - we ended up waiting 1.5 hours for the bus and got no apology. We booked this hotel specifically for proximity to the airport only to find out at check in that the bus didn't go to the airport the following morning early enough for us to make the flight -we had to pay 30€ in a taxi.
very cramped toilet
big rooms, friendly staff no elevator, unusual for a 3 star
No response arriving.Location dreadful Not recommended.Drove parent hotel. Excellent.Stayed there.Clair Hotel. Owners agreed with our opinion of L.G.Canal. No reception.French language above phone.Tenants not look good.In industrial area.Awful area. do not recommend the Le Grand Canal except for backpackers maybe.
A basic, soundproof and lightproof room, with a bathroom hidden behind a closetdoor. There is no reception, just a key dispencing computer. My credit card and my reservation weren't accepted at first. When I called, the receptionist only spoke French. After 20 minutes of waiting and calling back and forth it was all sorted out. I got a key for room number 015. The only problem was that the rooms were marked with letters, not with numbers. I tried some locks and finally I got into room 'r'...
I do like the room furnature style, the way of splited the pathroom and shower-room in a different sides of the whole room,also the hotel not far from the bus station, close to the shooping area, butiful view but when walk out side the hotel. The reciption are not available 24/24 only machine is their, i mean no pepol to contact at the hotel face to face.also i do not like the out side of the hotel paint. need to be renewed.
The hotel was to far away from Aix and Marsielle. There was no other way to transport than taxi, and that was very expensive.
The extreme helpfulness of the staff and suitable meals My navigator could not find it
The directions for the hotel were hard to follow
the meal at night information about the shuttle did not reach us in time, nor was the price mentioned
We slept well. Yes, plenty. The bedroom was shabby and in need of refurbishment. The bathroom was very shabby - peeling paint, no plug in washbasin,an open hole in bathroom wall. It was generally depressing and third-rate. The public areas too were dismal. Generally a very poor hotel.
Location to the airport The room had a very bad odor and we had to sleep with the windows open just to get rid of the odor. The carpets were full of holes and stains and you could feel the box springs in the mattress. The pillows were flat and smelly.
close to the airport
small but competent staff tired rundown facility
Location, directions and secure car park Rooms need updating. Sink very stained
Quiet at nighttime. Nice terrace for breakfast or other use. Wifi did not work 100%: browsing web was fine, but not possible to send/receive email. I tried a number of 'tricks' (such as tunneling thru VPN) but without luck.Breakfast was fairly basic.
Convenient locaton from airport on route to Aix en Provence No
service and safe parking
Wirless internet was excellent. room was missing vital services like water pot, refregrator.......etc
very convenient. good location. very clean.
new hotel, clean, nice terrace for breakfast, elevator, guaranted parking not enough choice for healthy breakfast, quite small room, no balcony
Wifi in the room worked flawlessly. Nice breakfast in the morning served until 10:30. Room darkening curtain. Window that opened entirely (a rarity these days). Large parking in front of hotel. Friendliness and service of the desk staff. Extra pillows in closet. The use of duvet on the bed rather than standard sheet and blankets provides no adjustment for the temperature: it's and all or nothing situation; either you are too cold and you sweats. Fortunately we could open the window and it was somewhat cool outside. Also it is not easy to find, even with Mapquest directions; more strategically placed signs would help.
Staff was helpful, room was clean and comfortable Breakfast was overpriced
Protected car park. Very friendly staff. The free wifi The position of the hotel. The breakfast must be included in the price
the price the location
location, building hotel staff, not friendly to children, no restaurant
Attractive and comfortable room. A nice breakfast- not huge but nice. We did manage to park free right by the hotel. It's really not right by the sea- I think the web page gives the impression it is. I#s in the middle of a town. In high season it would probably be difficult to park- they should mention the car park behind the hotel which we didnt see until after we had spent ages deciphering the rules on the machine on the street. It was a pity nobody was there when we arrived, and the door locked we arrive exactly when we said we would at about 9.30 pm- although they had left us a note in English, if I had not been able to speak french I would not have been able to understand the concierge telling me the code to get in. That could have been very awkward.
Very friendly and helpful staff. Comfortable and spacious room. Good location 5 minutes walk from the port area.
Good feel, well positioned close to all amenities, the yacht marina and beaches Breakfast very poor and, at 10 Euros per head, would be better taken at one of the local cafes
Welcoming environment and helpful/friendly staff. Convenient location. Nicely appointed hotel. I suspect this varies from room to room, but my (small) room was at the back of the hotel, overlooking a car park and surprisingly busy road. Hotel quite noisy. Not sure about the value for money aspect as this hotel seemed expensive compared to others I stayed in during this trip but may be cheaper than others in the town.
Good value for money for an overnight stay. In process of renovation .... .... but renovation not complete yet. No adequate desk space.
The hotel was exactly as anticipated; Convenient, cost effective, comfortable and clean with all facilities as expected. The breakfast was "cheap" with Bread and Jams of lowest quality. Coming from the UK I really look forward to quality French Bread but in all other respects we were happy with our stay.
Simple to find it. Staff was very polite and helpful. Rooms were simple but clean and comfortable. Enough parking place very close to building.
The restaurant is nice. The room (No. 9) had a very bad smell (smoke). The walls in the bathroom were very dirty with a thick layer of nicotine. The bedlinen smelled after smoke. This is all due to a strong ventilation system in the bathroom and a smokers possibility just before the front door.
Not a lot! Bed was comfortable and the water pressure good. The air conditioning box existed but had not been wired in - the only window opened onto a walkway and could not be left open. As a result, the room was too hot and had the odour of stale tobacco. The decoration was tired and the bathroom was stained with damp.
good clean and comfortable
Quet hotel, with good service and instalations. You get more thant what you can expect for the price
24 hour check in is automatic - you can choose the language and just follow the prompts. Can be used if you have a booking or not. Parking almost next door. Well located to walk around Martigues. Good continental breakfast. 2* hotel but rooms adequate and very clean. Staff friendly. Location brilliant. When you book in you then have a receipt with the code to open the gates for parking. You cannot park in the road itself so will have to park at the start of the road (public car park there) or could park in front of the gates to get you off the road. You would then need to book in for your key and the code. The parking is also not immediately apparent, although we did notice after it is indicated on a wall. You have the parking gate, a bank and then the hotel on the corner. It is possible to park at the gate to the parking and then do the booking in. This will get you off the road! Parking is secure and very ample.
Reception 24h/24h Staff friendly exellent location and parking
The room was OK, the lady at the reception was very nice (although she doesn't speek English, almost at all) and the hotel has a privat parking space (with a locked gate). The toilet in the room is very tiny. You can't close the door while using it....
The friendliness and helpfulness of the staff. We arrived in the midst of a torrential rain storm and they were very attentive. The hotel is also very convenient for restaurants, cafes and bars and the parking felt secure. We were not told of the 24/7 check in machine outside of the hotel - this would have helped us as there were no staff available on our initial arrival and we were not sure which password to use. Luckily a member of the team was passing and sorted everything out for us very quickly despite getting soaked in the rain with us.
The location was good and had secure parking. The hotel was undergoing an update and decoration and looks like it could be very nice in the future.