Cons (-) Cleanliness-roaches in the room, carpet was filthy Staff gave another person keys to my room while I was still there
2 stars
Extended Stay America Suites - Phoenix - Scottsdale
10660 North 69th Street, Scottsdale, AZ 85254, United States
Scottsdale, AZ
See location+1 480 483 1333Photos of Extended Stay America Suites - Phoenix - Scottsdale
Overview
Located in Scottsdale, Extended Stay America - Phoenix - Scottsdale is an easy drive from Talking Stick Resort and provides on-site parking. It has a fitness center, as well as a 24-hour reception, an outdoor pool and a BBQ/picnic area.
There are a variety of amenities available to guests of the property, including luggage storage, room service and laundry facilities. A wireless internet connection is also provided.
The property's apartments are comfortable and are well-equipped with a kitchenette and a private bathroom. All are air conditioned and feature an in-room dining area, a spa bath and a refrigerator.
Phoenix Sky Harbor International Airport is within a half an hour car ride of Extended Stay America - Phoenix - Scottsdale, as are Heritage Square and Phoenix Zoo. It is also located in close proximity to a variety of dining options.
Latest deals for Extended Stay America Suites - Phoenix - Scottsdale
Amenities at Extended Stay America Suites - Phoenix - Scottsdale
- Outdoor pool
- Fitness center
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Kitchen
- Dishwasher
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
- Kitchenette
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
- DVD player
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
General
- Family rooms
- Telephone
- Carpeted
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Dining
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Parking and transportation
- Free parking
- Private parking
Bedroom
- Alarm clock
- Sofa bed
Services and conveniences
- Room service
- 24hr front desk
Outdoor
- Grill
Workspace
- Desk
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Extended Stay America Suites - Phoenix - Scottsdale
5.9
Fair
473 verified ratings
Wonderful
113
Very good
52
Good
52
Okay
43
Fair
57
Mediocre
40
Poor
116
Summary of reviews
Guests say
Guests appreciated the good location and parking, but many expressed dissatisfaction with cleanliness issues, including bed bugs and dirty rooms. Service was also criticized, particularly during check-in, with reports of unprofessional staff and long waits. Overall, the hotel needs significant improvements to meet guest expectations.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
6.1 out of 10
186 reviews
5.5 out of 10
197 reviews
7.5 out of 10
19 reviews
5.4 out of 10
3 reviews
All reviews
Pros (+) Room size
Cons (-) Very basic
Pros (+) Overall not a bad place to stay. Rooms were clean besides slme stains on the carpet. Location was good too, relatively nice part of town and lots of shops and restaurants within a short distance.
Cons (-) Checking in took much longer than it should have. GIrl working at the front desk took a personal phone call as she answered it "hey baby" and was laugjing and giggling. Was on the phone for about 15 minutes while my fiance and I were trying to check in, and she was talking to us with hand signals while she was on the phone. When she hung up she said it was her manager... Beds were not comfortable ...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What amenities are available at Extended Stay America - Phoenix - Scottsdale?
The property offers a variety of amenities including an outdoor pool, fitness center, complimentary breakfast, laundry facilities, and a kitchenette in the apartments.
What are guests saying about the cleanliness of the rooms at Extended Stay America - Phoenix - Scottsdale?
Some guests have mentioned concerns about the cleanliness of the rooms, including issues with dirty carpets and a lack of room cleaning during their stay.
When is the best time to visit Extended Stay America - Phoenix - Scottsdale?
The high season at the hotel is in February, offering a great time to visit. However, it's important to note that the low season is in July.
How is the customer service at Extended Stay America - Phoenix - Scottsdale?
While some guests have reported positive experiences with the staff and services, others have mentioned encountering rude and unhelpful staff members.
Is parking available at Extended Stay America - Phoenix - Scottsdale?
Yes, the property offers free parking for guests, providing convenience and ease of access during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Elevator
Some guests reported noise disturbances from the elevator, so consider requesting a room further away to ensure a quieter stay.
Check Room Amenities Upon Arrival
Several guests mentioned that their rooms were missing kitchen utensils and other essential items, so it's advisable to check the room amenities upon arrival and request any missing items promptly.
Consider Bringing Your Own Toiletries
A few guests noted that the provided toiletries were insufficient, so consider bringing your own to ensure you have everything you need during your stay.
Verify Room Type at Check-In
Double-check that the room you are assigned matches the type you booked, as some guests reported discrepancies between their booked and assigned room types.
Coordinate Room Cleaning with the Front Desk
Some guests mentioned that their rooms were not cleaned during their stay, so it may be helpful to coordinate room cleaning with the front desk to ensure your preferences are met.
Inquire About Hot Water Availability
A few guests experienced issues with hot water, so it's advisable to inquire about this upon check-in to address any potential concerns in advance.
Bring Kitchen Supplies
As some guests found the kitchen lacking in utensils and dishes, consider bringing your own supplies if you plan to utilize the kitchenette extensively during your stay.
Request a Quiet Room
If you are sensitive to noise, consider requesting a room in a quieter area of the hotel to minimize potential disturbances.
Check for Room Cleanliness
Upon arrival, inspect the room thoroughly for cleanliness and report any issues to the front desk to ensure a comfortable stay.
Verify Breakfast Options
Some guests were disappointed with the breakfast offerings, so it may be beneficial to verify the available options to set appropriate expectations.
Location
10660 North 69th Street, Scottsdale, AZ 85254
What's nearby
- Gainey Ranch Golf Club1.3 mi
- McCormick Ranch Golf Club2.7 mi
- Mountain View Park3.1 mi
- McCormick-Stillman Railroad Park3.1 mi
- Studio Movie Grill3.8 mi
- Tournament Players Club TPC of Scottsdale - Champion Course4.1 mi
- Willow Stream Spa at the Fairmont Scottsdale Princess4.4 mi
- Talking Stick Resort4.7 mi
- Taliesin West5.3 mi
- Scottsdale Fashion Square5.5 mi
- Old Town Scottsdale6.2 mi
- Scottsdale Museum of Contemporary Art6.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Extended Stay America Suites - Phoenix - Scottsdale
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | March | $139 | $101 |
Cheapest month to stay with an average 51% drop in price. | Most expensive month to stay with an average 71% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Extended Stay America Suites - Phoenix - Scottsdale
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Extended Stay America Suites - Phoenix - Scottsdale
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
6.3 | 6.2 mi | Phoenix Scottsdale Municipal | 3.0 mi |
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