Cons (-) Cleanliness-roaches in the room, carpet was filthy Staff gave another person keys to my room while I was still there
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Amenities at Extended Stay America Suites - Phoenix - Scottsdale
- Outdoor pool
- Fitness center
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Reviews of Extended Stay America Suites - Phoenix - Scottsdale
6.1
Okay
484 verified ratings
Wonderful
114
Very good
56
Good
53
Okay
42
Fair
57
Mediocre
38
Poor
124
Summary of reviews
Guests say
Guests frequently mention issues with cleanliness, such as dirty rooms, unpleasant smells, and maintenance problems. Breakfast is often described as inadequate or disappointing. Service receives mixed feedback: while some staff are noted as helpful and accommodating, others are described as rude or overworked. However, the hotel's location is generally appreciated for its convenience.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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6 out of 10
219 reviews
6 out of 10
175 reviews
7.5 out of 10
22 reviews
5.4 out of 10
3 reviews
All reviews
Pros (+) Room size
Cons (-) Very basic
Pros (+) Overall not a bad place to stay. Rooms were clean besides slme stains on the carpet. Location was good too, relatively nice part of town and lots of shops and restaurants within a short distance.
Cons (-) Checking in took much longer than it should have. GIrl working at the front desk took a personal phone call as she answered it "hey baby" and was laugjing and giggling. Was on the phone for about 15 minutes while my fiance and I were trying to check in, and she was talking to us with hand signals while she was on the phone. When she hung up she said it was her manager... Beds were not comfortable ...
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What amenities are available at Extended Stay America - Phoenix - Scottsdale?
The property offers a variety of amenities including an outdoor pool, fitness center, complimentary breakfast, laundry facilities, and a kitchenette in the apartments.
What are guests saying about the cleanliness of the rooms at Extended Stay America - Phoenix - Scottsdale?
Some guests have mentioned concerns about the cleanliness of the rooms, including issues with dirty carpets and a lack of room cleaning during their stay.
When is the best time to visit Extended Stay America - Phoenix - Scottsdale?
The high season at the hotel is in February, offering a great time to visit. However, it's important to note that the low season is in July.
How is the customer service at Extended Stay America - Phoenix - Scottsdale?
While some guests have reported positive experiences with the staff and services, others have mentioned encountering rude and unhelpful staff members.
Is parking available at Extended Stay America - Phoenix - Scottsdale?
Yes, the property offers free parking for guests, providing convenience and ease of access during their stay.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room Away from the Elevator
Some guests reported noise disturbances from the elevator, so consider requesting a room further away to ensure a quieter stay.
Check Room Amenities Upon Arrival
Several guests mentioned that their rooms were missing kitchen utensils and other essential items, so it's advisable to check the room amenities upon arrival and request any missing items promptly.
Consider Bringing Your Own Toiletries
A few guests noted that the provided toiletries were insufficient, so consider bringing your own to ensure you have everything you need during your stay.
Verify Room Type at Check-In
Double-check that the room you are assigned matches the type you booked, as some guests reported discrepancies between their booked and assigned room types.
Coordinate Room Cleaning with the Front Desk
Some guests mentioned that their rooms were not cleaned during their stay, so it may be helpful to coordinate room cleaning with the front desk to ensure your preferences are met.
Inquire About Hot Water Availability
A few guests experienced issues with hot water, so it's advisable to inquire about this upon check-in to address any potential concerns in advance.
Bring Kitchen Supplies
As some guests found the kitchen lacking in utensils and dishes, consider bringing your own supplies if you plan to utilize the kitchenette extensively during your stay.
Request a Quiet Room
If you are sensitive to noise, consider requesting a room in a quieter area of the hotel to minimize potential disturbances.
Check for Room Cleanliness
Upon arrival, inspect the room thoroughly for cleanliness and report any issues to the front desk to ensure a comfortable stay.
Verify Breakfast Options
Some guests were disappointed with the breakfast offerings, so it may be beneficial to verify the available options to set appropriate expectations.
Location
10660 North 69th Street, Scottsdale, AZ 85254
What's nearby
- Gainey Ranch Golf Club1.3 mi
- McCormick Ranch Golf Club2.7 mi
- Mountain View Park3.1 mi
- McCormick-Stillman Railroad Park3.2 mi
- Studio Movie Grill3.7 mi
- Tournament Players Club TPC of Scottsdale - Champion Course4 mi
- Willow Stream Spa at the Fairmont Scottsdale Princess4.3 mi
- Talking Stick Resort4.7 mi
- Taliesin West5.3 mi
- Scottsdale Fashion Square5.6 mi
- Old Town Scottsdale6.2 mi
- Scottsdale Museum of Contemporary Art6.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Extended Stay America Suites - Phoenix - Scottsdale
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | March | $103 | $84 |
Cheapest month to stay with an average 23% drop in price. | Most expensive month to stay with an average 107% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Extended Stay America Suites - Phoenix - Scottsdale
Which month has the cheapest rates at Extended Stay America Suites - Phoenix - Scottsdale?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Extended Stay America Suites - Phoenix - Scottsdale is August, with an average nightly rate of $65. The most expensive month is March at $188 per night.
What is the cheapest day to book Extended Stay America Suites - Phoenix - Scottsdale?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Extended Stay America Suites - Phoenix - Scottsdale is Thursday, with an average nightly rate of $59. The most expensive day is Sunday at $123 per night.
How far in advance should you book Extended Stay America Suites - Phoenix - Scottsdale?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Extended Stay America Suites - Phoenix - Scottsdale, book around 8 weeks in advance. This could save you approximately 62% compared to booking last minute.
KAYAK's top tips for your stay at Extended Stay America Suites - Phoenix - Scottsdale
FAQs when booking at Extended Stay America Suites - Phoenix - Scottsdale
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See most recommended stays in ScottsdaleGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
6.2 mi | Phoenix Sky Harbor Intl | 10.9 mi |