Daily cleaning, installation of cabin HEPA filters on flights to Scottsdale
Delta, Southwest and American Airlines have waived their change and cancellation fees on flights to Scottsdale. Confirm policies on booking site.
Delta, Alaska Airlines and LATAM Airlines do not allow booking a middle seat on flights to Scottsdale.
You cannot fly directly to Scottsdale. KAYAK recommends you fly to Phoenix Sky Harbor Intl (PHX) (5.8 mi from Scottsdale). From there you can rent a car or get a taxi.
The closest airport is Phoenix Sky Harbor Intl (PHX) (5.8 mi). Other nearby airports are Phoenix Phoenix-Mesa Gateway (AZA) (19.71 mi) or Prescott (PRC) (84.61 mi). KAYAK recommends you fly to Phoenix Sky Harbor Intl.
Phoenix Airport is 6 miles from the center of Scottsdale. View on Map.
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KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Scottsdale is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Scottsdale with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Scottsdale up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The flight was on time, turbilance very little and the captain gave good info. Flight crew friendly and very nice. This was a first time flight with them but not the last I will book more flights"
Pros: "Friendly & helpful staff. Patient & understanding."
Pros: "Crew was very pleasant."
Cons: "Spent an hour attempting to get the "free" wifi to work on two different devices on my round trip flights. It is probably not the airline's fault, but with that being said, it was extremely inconvenient."
Pros: "Good leg room, thank you"
Cons: "I can't complain, it was a cheap flight, they got me there."
Pros: "Attendants were negligent. Asked for water many times, but didn't get any response. They were busy chit chatting. Internet - only 20 mb , that too for 2 hours continuous. Food was not that good. And only 2 meals for 14 hr flight!!"
Cons: "Attendants were negligent. Asked for water many times, but didn't get any response. They were busy chit chatting. Internet - only 20 mb , that too for 2 hours continuous. Food was not that good. And only 2 meals for 14 hr flight!!"
Cons: "The seats keep getting smaller and Americans keep getting larger. Not a fan!"
Pros: "As bout as relaxing and enjoyable as a tall guy can have on a flight!"
Pros: "Great price, good flight."
Cons: "On our flight to Seattle there was a flight attendant who looked a little annoyed with her day, but hey, we all have days. She didn’t treat me any different than anyone else."
Cons: "- There was a delay in boarding. - One of the crew wasn’t that professional when it came to reminding people to follow certain things. (We just simply did not hear the announcement!) And the reason probably was that we were the only teenagers (without adults) on that flight."
Pros: "Liked the free entertainment app"
Pros: "Very smooth flight. Crew was very humble and nice. Will most definitely fly Alaskan again!"
Cons: "Flight attendant could've been more nice. Only using half a coke can then throwing it away. I would've drank it all."
Pros: "Loading was efficient"
Pros: "Great service!"
Pros: "Outlets in the planes!!!"
Cons: "Delay on one flight"
Cons: "Lazy staff, cannot even get you water and tell you to wait for the cart. No good food options for purchase and snacks are bad. Nothing special about this airline"
Pros: "Great trip lots of leg room. Very lovely"
Cons: "No tv"
Cons: "Baggage delay inconvenience."
Pros: "The flight attendants were so kind and helpful, especially with those who had heavier carry ons"
Pros: "Although we were a little behind schedule to leave Seattle, the flight crew thoroughly explained the delay to us and got us on the way as soon as they could."
Pros: "Smooth fight and ahead of schedule"
Pros: "On time. Good crew."
Cons: "By this time in my trip, my day had been so long, and I was still so upset over how late we were due to some selfish individuals and an airline catering to them, that I was not capable of assessing the flight. Icelandair did lose my check baggage. Which means that out of three times I have flown with Icelandair, they have lost my checked baggage twice. Another reason I doubt I will ever use Icelandair again."
Cons: "long delay before depaarture"
Pros: "Flight crew was great."
Cons: "The flight was fine, however the customer service at the airport in Seattle was the worst experience I've ever had. I ended up missing my flight because of it. Everyone I dealt with, apart from the gentleman that changed my flight to the next one, was rude. I will likely try to avoid Alaska Airlines in the future for fear of having to deal with them in the airport."
Cons: "$25 checked bag fee!"
Cons: "Flight was delayed, not too long, but always seems to happen when I fly Alaska out of Sea-Tac!"
Pros: "Amazing plane and crew for a short trip"
Pros: "We were on a trip that involved 6 flights over 2 weeks with three different airlines. The economy comfort surpasses the other airlines. Comfortable seats and more leg room which was important to me since I had fractured my leg and was wearing a cast. Flight crew was friendly and helpful."
Cons: "The airline is fabulous, the airport is not."
Pros: "Alaska boards from the back of the plane forward which makes boarding fast. We were all loaded and ready to go 15 minutes before departure time. Seats were roomy and each had a plug for charging phones/ipads, etc."
Cons: "It was a fine experience. There was nothing that i really didn't like."
Pros: "Leg room! Way better than delta!"
Pros: "Fairly smooth flight"
Cons: "One of the attendants seemed to be a little grumpy"
Cons: "The USB port on the seatback in front of me did not work."
Pros: "Enough leg room and on time. Check in personnel very helpful."
Pros: "The crew was great and the flight was smooth."
Cons: "NA. Alaska Air is definitely a great company"
Pros: "Roomer seats didn't feel cramped or jamed in."
Cons: "Pressured to change seats. Promised rebate for next flight, but haven't received email. I have Crohn's disease and didn't want to be moved from the aisle and away from the bathroom, but I was embarrassed to explain that to the large group of people at the counter, so I moved."
Pros: "I liked the power outlet and free sodas"
Pros: "Employees were friendly and professional."
Cons: "Seating was pretty cramped. Food and entertainment not applicable."
Pros: "The flight crew was very accommodating and friendly, not only to me but, to some passengers that needed a little extra assistance. In the Coach section there was plenty of legroom."
Cons: "On my flight from Seattle to Phoenix, though the legroom was plenty, the cushion for my buttocks was a little thin and worn."
Pros: "Was a last min flight always enjoy flying with Alaska no fuss and great service! Thx"
Pros: "Friendly staff. Got the captions to take a picture with flat Stanley for my little cousin."
Pros: "And it was 100% on schedule!"
Cons: "Great price"
Pros: "Seats were bigger the food was offered and the attendance very courtious"
Pros: "The employees were great!"
Cons: "The Hawaiian Miso Chicken!"
Pros: "Everything. Further details in previous comment."
Cons: "No complaints!"
Pros: "See above."
Cons: "Not enough sitting space felt very cramped"
Cons: "I was surrounded by a basketball team. They all have terrible breath. I know that because they kept talking to each other and I was in the middle (literally) of it all. Thanks Delta airlines!"
Cons: "i don't like that we didn't have a personal tv."
Pros: "On time. Came around with water often."
Cons: "Just said we were being served a meal on my ticket and we didn't get one. Probably just as well since it was a turbulent take off and landing :-)"
Pros: "Easy and very kind staff!"
Cons: "Nothing to comment on."
Pros: "Larger ore comfortable plane"
Cons: "Bad snacks, bad wifi, no cart for luggage"
Pros: "Not much"
Pros: "It was Business class, the flatbed was excellent"
Pros: "Every thing"
Cons: "No delay"
Cons: "Plane was too hot"
Pros: "Free movies"
Cons: "Bad food, cramped seating, slow food service"
Cons: "Nothing my timing was a bit off it all worked out well"
Pros: "Too long to connect from Atlanta to Minneapolis after 6 hrs layover in Amsterdam."
Cons: "Have all Minneapolis passengers go direct from Amsterdam to Minneapolis"
Cons: "It made no sense to board an hour and a half before takeoff."
Pros: "Everythg was perfect"
Cons: "Have some headset so people can watch movies in the plane"
Pros: "Tried the free WiFi and movies"
Pros: "The flight was delayed by 50 minutes and then they underestimated the time to de-ice."
Pros: "On time"
Cons: "With a short layiver, it would be nice to have the option to pirchas a sandwich on board"
Pros: "Nice regional jet!"
Cons: "It was a regional jet..."
Cons: "It was freezing cold on that flight. Cold air from side panels above the windows was blasting in our faces."
Pros: "I'm very satisfied."
Cons: "No comemt"
Pros: "Layout of aircraft"
Cons: "Couldn't find USB port."
Pros: "Wonderful experience with the staff."
Cons: "No complaints."
Cons: "Late. No legroom"
Pros: "On Time"
Pros: "On Time"
Pros: "On time"
Pros: "I love Delta. Smooth boarding. Quality service. Keep it up!"
Pros: "Very Comfy plane."
Pros: "on time"
Pros: "Pilot kept us updated on the weather siuation."
Cons: "I wish the Wi-Fi was free. It's very expensive. Beverage service on those carts is slow. It's time to update both those items."
Cons: "The temperature in the plane from Rhineland to Minneapolis and to San Jose was hot"
Pros: "Great staff, quick service."
Pros: "Not too much this leg!"
Cons: "Baggage retrieval was horrendous! Absolutely a nightmare which after paying for 3 nights hotel with no discount, I was further inconvenienced by the inability to receive my 2nd luggage and after requesting it be delivered, I, I, tracked my bag and you chose to send it 3 days ahead to my destination and I HAVE NOT RECEIVED any acknowledgment of my online inquiry which is why I am complaining. I've had to purchase a new set of luggage AND will have to pay for them on my next 2 legs on Delta. I apologise for seeming so harsh as I know you've had so much trouble because of the tornadoes, but this leg of my trip cost me an additional $800.00 plus AUD and I was here in the US to care for my father who recently had a 2nd heart attack and my final days in USA were meant to be a holiday, and all I can say is the stress because these expenses have removed any enjoyment (I know I'm looking at this half empty, not half full). I'm glad to share this and hope you're company loses will be recouped after this mess! Daniel Grayson Craigieburn, VIC Australia"
Pros: "Just to clean the cabin a bit more and the folding table tops. thanks!"
Pros: "Friendly and helpful crew. Drinks and snacks were nice and were given in larger portions than some other airlines I've flown."
Cons: "The seats were not comfortable. I was in general boarding but I was still disappointed with the seats. Hard to stay comfortable during a 3 hour flight. Cabin temperature was a bit cool for my liking."
Pros: "Our layover from Pittsburgh ended up being quite short. I was impressed that our baggage will made it on to the plane in time for take off."
Pros: "Exit sear so plenty of room"
Cons: "Changed gates without notification"
Cons: "Same as above"
Pros: "Row to myself"
Pros: "On time and very smooth boarding"
Cons: "The aircraft was older and visibly dirty in the corners. The baggage took well over the guaranteed 20 mins."
Cons: "Same as above."
Cons: "No snacks unless you purchase them. No entertainment"
Cons: "Cramped seating"
Cons: "System failure and was not expecting a sun country subsidiary."
Cons: "Late boarding, seat trading."
Cons: "To crowded and cramped . No complimentary snacks."
Pros: "Competitive price."
Cons: "Seats were so cramped, knees hit seat in front of me, no wiggle room at all."
Pros: "Nickle and dimed. Never again, ended up costing more than delta, minus the perks. And clearly the staff hates their jobs as well."
Cons: "Everything, aside from arriving safely. Not flying sun country again"
Pros: "Actually on time"
Cons: "No internet"
Pros: "Crew was very kind and attentive. High back to seats. I like the lime green color of seats"
Cons: "Seats lack stuffing...anything over 3 hrs would be pretty uncomfortable. No inflght movie...plane temperature was rather warm."
Pros: "Wheelchair assistance"
Pros: "Missed my friends wedding"
Cons: "I will never fly with them again"
Cons: "Seats were tight, couldn’t get legs under seat in front of me without lifting up arm rest."
Pros: "Suncountry now how's the new customer fot life. At every turn was one more outstanding customer service person. Incredible thank you so much for the clean planes wonderful counter and courtesy help was great"
Cons: "No email was sent to me inviting me to check in. Sun country site was down on 9/10 and 9/11, so I could not checkin online."
Pros: "Using local brewery beers and snacks. Seems to have a little more comfortable coach class than many."
Cons: "Seat room, seat room, seat room"
Cons: "absolutely zero complaints!"
Pros: "Not a full flight. Plenty of room."
Cons: "Two hour delay due to mechanical problems."
Pros: "comfortable and seems a bit more clean?"
Pros: "Nice smooth flight. Loved the TSA precheck."
Cons: "Flight attendants seemed a bit tired and not too interested in their jobs today. Check in agent was nice and helpful."
Pros: "Attendance were helpful with elderly parents."
Pros: "Not happy i paid $25 to check my bag and it could Have been free at gate. Otherwise every thing was fine"
Cons: "Had a good trip and appreciate Sun Country--especially the terminals!"
Pros: "The flight went very well, boarding was very easy. Going threw the security was the best I've ever encountered. enjoyed the beverage but due to gluten free diet I chose not to order any food."
Cons: "There was nothing that I didn't like."
Pros: "Friendly staff"
Pros: "Wasn't crowded, had room, nice people"
Cons: "Item from my luggage was missing"
Pros: "Speedy boarding"
Cons: "Wish the entertainment was in the seat or complementary."
Pros: "The people who handled the wheelchairs in both Minneapolis and Phoenix were top notch. In fact, I'd rate them the highest of all such employees of all the airlines I've ever traveled on!!!"
Cons: "I completely offended by the attitude of one of the flight attendants. As I am disabled, I choose the restroom that is closest to me for my use. I was seated in row 5, just behind First Class. In fact, I tried to upgrade to First Class when I checked in, but it was full. So when the seatbelt sign went off, I went through 1st Class to the restroom by the cockpit. I didn't take my cane. I have neuropathy in my feet and legs up to my hips, and given that I can easily lose my balance, I am much safer on airplanes when I hold onto the seats as I pass by. As it happens, the restroom was occupied and I had to stand in the area at the front of the plane that the flight attendants typically occupy. The snippy attendant saw me standing there and immediately walked in front of me to get her microphone and loudly announced to the entire airplane that NO ONE was allowed to use that restroom except First Class and people who arrived by wheelchair. I arrived by wheelchair. I have some real ethical issues with her behavior. First of all, I was embarrassed by her remarks. Secondly, one bathroom for 12 people and one bathroom for the 100-200 others that were on that flight is unconscionable!!!!!!!!!!!! There are two things that in my humble opinion can never be denied any human being are water under any circumstances and the right to a speedy and safe trip to the bathroom. I was deeply offended by her remarks and by her timing in giving the remarks. I told her that I had arrived by wheelchair, and would be leaving by one as I am disabled. She shined me on. Her behavior was rude and uncalled for. I will never fly Sun Country again, and she is the reason. Additionally, I will not fly with a company who operates under such an unethical agenda. Everyone has the right to a speedy trip to the bathroom. The plane was loaded with elderly "Snow Birds." The elderly are notorious for having special bathroom needs whether or not they are in first class or arrived by wheelchair. I think this airline is blatantly discriminatory."
Pros: "Flight attendants made you feel like a customer and not a stranger asking for a favor."
Cons: "Looking forward to wifi and or entertainment options"
Pros: "Very nice humble rews, comfort sits, boarding timely and $"
Pros: "First time on this carrier. After research last Fall, I was confident of the companies history so we were able to save a few $$ using Sun Country on a non-stop direct flight from Phoenix to Minneapolis. Great crew both ways and consistent with their pleasant and positive approach to all passengers. Will use Sun Country again when the time avails itself/ Go USA . Winning the 41st Ryder Cup."
Cons: "I was blockaded from access to the bathroom(s). The first class dragon forbade access to anyone but 1st class and the rear bathrooms were blockaded bt workers handing out drinks. Very tough on us 75+ crowd.We don't get much time from urge to crisis."
Cons: "My son and I were a little cramped by the seating."
Pros: "It was comfortable and the staff was helpful and polite"
Cons: "Just the turbulence"
Pros: "Enough room in seat"
Pros: "They don't nickel and dime you. Very pleasant staff."
Cons: "there was no wifi"
Pros: "Short TSA line Quick boarding and de-boarding"
Cons: "The whole airport shuffle"
Pros: "The staff was very pleasant, and efficient getting people boarded and off the plane"
Cons: "The plane was small and outdated. Not very comfortable."
Pros: "EVERYTHING !!! From checking in to exiting the plane. Everything was efficient, professional, friendly and clean:)"
Pros: "The back part of the plane wasn't full, I was sitting next to an elderly couple and the flight attendant came up to me and asked me if I would like to move to be more comfortable, I said sure, she was going to sit me with a row that only had one person in it then she said wait you know what sun country is all about flying in comfort and gave me a while row of seats to myself. I have anxiety when I fly and this really helped me relax and put me at ease, I cannot remember the attendants name but I just want to say thank you again! In will continue to fly sun country!"
Pros: "It's been awhile since doing any air travel. I really enjoyed your staff's attitude. They seemed happy and pleased to be there. It made a difference. I would definitely travel with you again."
Pros: "On time service."
Pros: "Cleanliness, friendly caption, crew"
Cons: "Not enough room"
Pros: "Friendliness of staff, smooth trip"
Cons: "Having to pay extra for snacks."
Pros: "my husband needs a wheel chair and sitting close to first class makes it easier to deploy"
Pros: "Gate staff was especially friendly and kind, and the crew seemed attentive."
Cons: "The food and entertainment weren't poor quality as far as I know, they were just not free. There should probably be a "Not Applicable" option on this survey for those of us who didn't spring for food or entertainment on a 2.5 hour flight."
Cons: "Foot room"
Pros: "see top review"
Cons: "see top review"
Pros: "I had made a mistake in booking my trip by spelling my last name wrong. I had lost it thinking it was their error and they were very accommodating with getting everything back on line."
Pros: "Most attendants were excellent. Kind and polite. Flights on time and arrivals were early."
Cons: "There was.a constant flow of cold air which was VERY uncomfortable. Everyone around my area had covers over their heads to keep warm."
Pros: "Quick service. Comfortable seats"
Pros: "On time"
Cons: "No free food or drink"
Pros: "Newer equipment"
Cons: "Laughably long line for bathroom, zero legroom"
Pros: "New Aircraft with WiFi for short duration on 320. Friendly Crew. On Time Departure"
Pros: "I didn't like anything other than how quick the flight was."
Cons: "The plane was so old and uncomfortable, the flight attendants were very rude, the flight was late and there was no overhead bin space for small bags. I'm just glad the flight was 56 mins."
Pros: "Most people were so relaxed and pretty easy going about the whole thing"
Cons: "We did not board until 2 hours after original schedule"
Pros: "Great crew! Smooth flight! Landed almost half an hour early!"
Cons: "It was an older plane but it flew fine"
Pros: "Smooth flight"
Cons: "Delayed due to unknown. But was expected due to weather in Denver"
Pros: "Short flight"
Cons: "It was so ht on the aircraft, Almost no aircirculation"
Cons: "Super TSA lines in Denver and American employees were less than accomadating or did not meet any kind of customer service expectation. Terrible airline!"
Pros: "The crew was friendly. Ticket cost was appropriate."
Cons: "Seats were HORRIBLY uncomfortable. I’m slender but tall and in my window seat my head hit the ceiling so I had to either slouch or turn my head to the side for the whole flight. In flight entertainment was awful (some weird sitcom loop) and the WiFi didn’t work with my phone nor laptop. Basically sat uncomfortably sideways with nothing to do for 2 hours. Flight also arrived late, causing transportation issues."
Pros: "The America flights were all ON TIME."
Cons: "The seats on this particular flight were not as good for my back and they no longer offer pillows to put behind my back."
Pros: "Ease of boarding"
Cons: "That AA does not follow my preferences. I was assigned a middle seat even though my preference is an aisle seat."
Pros: "nice flight - nonstop got us exactly where we want"
Cons: "not a big selection on food... just cookies (although good it would be nice to have some selection)"
Pros: "The main crew person checking us in was very nice and attentive, tried to keep me posted on changes, and remained pleasant even though some were getting upset."
Cons: "flight was delayed, staff didn't update us so people were getting upset and irritable while waiting to hear. Then flight times changed without announcements, upsetting some."
Cons: "Delayed flight due to crew."
Pros: "Cheap. Easy. Got me to my destination"
Pros: "Friendly service"
Pros: "The Denver airport is beautiful"
Cons: "I will never fly AA again - see below"
Cons: "I still have not received my luggage"
Pros: "Quick, easy boarding. Flight arrived, and left on time. Tickets were very affordable."
Cons: "How can I rate a 10 dollar sandwhich with a tiny bag of chips any higher? Entertainment? Non existent.. Wifi didnt work. I made several calls ahead of time to check if i can carry alcohol in 50 mL labelled bottles, sealed. I was told yes. Asked if i could drink them on the plane. Yes. Then I was told AFTER on plane consumption of my own alcohol that this was a federal offense. Epic mess up you guys.."
Pros: "Price and schedule."
Cons: "Do not like how this or any airlines board passengers."
Cons: "I had to leaves Denver early due to my granddaughter needing help. To sees switch returns my ticket it would cost me me $200.00 but it could get a retire ticket for that day for $40.00. Why couldn't that dollar amount come of my ticket . That was just crazy"
Pros: "I like that they have complimentary snacks"
Cons: "Small narrow seats"
Cons: "Turbulence was horrible That there is no internet"
Pros: "Kayak did not refund or have an option to exchange my ticket for a later time in the year."
Cons: "My tickets were 415.00 and I wanted to change the dates and couldn't since I bought from a third party I had to pay an extra 400."
Pros: "It was fine"
Pros: "Friendly service"
Pros: "Everybody was nice my ride was comfortable and they treat me with respect"
Cons: "I like everything"
Pros: "not beat up"
Cons: "people trying to get extra carry on on"
Cons: "I was told I had to check my duffle bag at the gate, that there was no room for it. When I dot to my dirty seat I found room for three of my bags in the overhead compartment."
Pros: "The flight was fine"
Cons: "Both flights each way where delayed significantly"
Pros: "how easy it was to purchase ticket on kayak."
Cons: "Being charged for my checked bag unexpectedly at check in."
Cons: "The people were rude, the food was mediocre."
Cons: "Departure to late hard to get other fly conection ."
Cons: "Uncomfortable. No entertainment."
Pros: "Seats were comfortab"
Cons: "The flight attendants, could have been a bit friendlier"
Pros: "There was a large amount of room"
Cons: "long boarding time"
Pros: "The staff on board was excellent!"
Cons: "Spent $13 for Internet but it didn't even work"
Pros: "Was impressed w the new plane"
Cons: "Overhead storage a little small"
Cons: "WIFI was not working"
Pros: "Everything worked out just perfect"
Cons: "No snacks served"
Pros: "i didnot like any thing"
Cons: "they cancle the flight time so meny and i got other flight cancled"
Pros: "Fast and nice"
Cons: "I have no complaints"
Cons: "4 hour delay because of scheduling"
Pros: "Crew was very accommodating"
Cons: "More seating space"
Pros: "love when they turn off the lights"
Cons: "annoying late notifications of gate changes"
Cons: "Crew were not friendly at all; I was sitting in the very last row and could hear them complaining about various things. The passenger next to me asked multiple questions and was flat out ignored each time. The seats were very cramped, the flight delayed; a friendlier crew could have made up for that"
Cons: "our flight was delayed in Chicago and our bags were not in Phoenix upon arrival"
Pros: "Staff was cool and insured a fast boarding"
Cons: "Rickety plane, lots of squeaking and other sounds. Seats are about just as terrible as the any other airline"
Cons: "No room for my knees - they hurt considerably afterward. The seat did not recline."
Cons: "Bad experience"
Pros: "I was happy to finally receive a drink one the flight started. A waterbottle at the seat and not other service would have been nice. Wifi was not working. The seats were small and cramped. My seat did not stay either up or down...it kept moving around and would not stay adjusted. However the crew was fantastic and our two female pilots were amazing. Captain Amy touched down in Phoenix was one of the smoothest I have ever experienced."
Pros: "The nice crew"
Cons: "I wish if there was delay, we could do it at the gate not on the tarmac."
Cons: "No info about gate changes."
Cons: "There was no entertainment available on this flight. It's a short flight so I don't expect any, however, I continued on to Phoenix that day from Chicago and that is a long flight. I expected free entertainment on that flight, as it was afforded on the flight on the Phoenix to Chicago leg of my flights earlier in the week. The Chicago to Phoenix had entertainment offered but it there was a fee, which I didn't appreciate and did not take part in. I looked around me as much as possible and didn't see anyone else pay for entertainment. Having in flight movies and TV available for feee is a great incentive for flying with United. If these long flights in the future are pay for view, I will not be flying with you when there are alternative carriers who do provide free entertainment. Thank you."
Cons: "Late late late. 12 hours later I'm still not on a plane home"
Pros: "crew was nice"
Cons: "I feel like airlines are becoming like used cars salesmen. High price ticket, then 25$ to check a bag, they give you direct tv as a preview and then make you pay to watch TV, pay for internet, want something other then pretzels, you have to pay for that too. Next up you will charge for our air conditioners to work which by the way they didn't. I have never been so uncomfortable on a flight in my life. Couldn't even bend down to get something under my seat because of the lack of space between rows. Also the air conditioner was extremely warm and the pressure of the air did not reach the seat. I was sticking to the chair because it was so warm. It just sucks that air travel has gone the way of every other industry that values quantity over quality."
Pros: "Fantastic service! Much obliged for everything!"
Pros: "My attendants"
Cons: "No free food"
Cons: "Need to pay for everything... internet, tv, and snack. Long flight when you cant fork out more money for what was free with canadian airline"
Pros: "Flight was canceled, and the crew gave little information about next steps. When asked how to rebook, they said it would be emailed, except it never was."
Pros: "Small plane. Smooth. Loved it"
Cons: "space tight"
Pros: "The staff was very nice."
Cons: "I purchased two tickets and we weren't given seats next to each other."
Pros: "Crew, smooth flight"
Cons: "No entertainment -not even TV- unless you pay."
Pros: "The entertainment"
Cons: "The outlet for charging was unreliable"
Cons: "This airline is so beyond awful. American has the most janky planes, uncomfortable seats, and worst service on the plane. I had to beg the flight attendant to get me a wine because I was asleep when they came by and missed them by not even a half hour... She acted like it was so hard and it took asking 4 times and finally just asking another person. I was so annoyed. They also have shitty food selections per usual. Who chooses those snack items?! They clearly have no taste. I was miserable the whole flight. I usually am not a miserable traveler so this isn't just me being negative, I seriously may write one review every few months, only if something is really good or really bad. The fact that I'm even taking the time to write this says a lot!!!"
Cons: "the flight was scheduled to get into Phoenix at 8:18. We didn't get in until midnight. That was a horrible experience"
Pros: "Personable staff, great flight time and an awesome landing."
Cons: "Boarding groups 3-5 lumped together into one Line."
Pros: "On time , smooth flying, great service"
Pros: "WAS SO PACKED IN IT WAS DIFFICULT TO LIKE ANYTHING. Seats should come with a safety warning ."
Cons: "ROCK HARD THIN BACK SEATS. I am average size and had no room- large people next to me spilled over into my seat. I had aisle seat and space under seat was size of average laptop leaving no room for feet. This would be ok for an hour- three and a half is ridiculous."
Pros: "Loved the TVs. Made the flight go by faster. Pilot was pleasant and informative at beginning of flight . Very pleasant personnel."
Pros: "Was on time"
Cons: "Felt like herded cattle on flight - very cramped and uncomfortable"
Pros: "United got me from point A to point B"
Cons: "Crew was rude, not just to me, but to other patrons. Flight was packed going and the man scanning boarding passes spoke to those of us asking simple questions as if we were stupid and defiant. Was he a prison guard in his previous job? On the way to Newark, I had an aisle seat. One of the stewardesses blazed by me with a cart ramming it into my shoulder without so much as a, "sorry." I'm not a big woman but maybe as I dozed off I leaned over a bit...There is no way she didn't feel her cart hit me. Rudeness, it seems is a part of the culture at United because the flight attendants coming back squeezed past the long line for the bathroom without saying, "excuse me." They did however, say, "I need to get by," and one of them brushed by the gentlemen sitting next to me and bumped his laptop and coffee. Overall it seems that the crew working these particular United flights have forgotten that we pay hard earned money to fly. Some of us are going on vacation, to see loved ones, and some are flying to deal with unpleasant circumstances. The staff may fly several times a day, but most passengers do not. There's a lot of prep and anxiety, that goes into taking a flight and a surly flight crew multiplies that anxiety. No one wants to fly with a crew that hates their job."
Pros: "I like that we finally made it!! 130a.m."
Cons: "This by far is the worst flight I have ever been on! It's starts off delayed... Fine! They get us on board the plane and we sit and sit without much info being given to ppl on flight! Then we are told there are mechanical issues and it won't b long before we leave... Half hrs goes by and they tell us it will be longer so for us to exit the plane.... Which turned into a 45min wait to finally tell us that we were waiting now on a new pilot to fly in from where ever he was to finally take over our flight , which didn't leave ORD till 1230.... Which was supposed to had left ORD at 930.... We finally get to PHX at 130 a.m. When were supposed to originally land n PHX at 930 mountain time! After all of this confusion and just bad manangement of time... We didn't get any apologies any kinda of compensation for time lost... Just a have a gud day! I'm pissed will Never fly with United Airlines and will tell others to also not fly United!"
Pros: "Seemed to be a newer plane, and there was in-seat entertainment at each seat. Mine didn't work, though."
Cons: "United has to have the smallest seats of any carrier. There couldn't have been more than three inches between my seat and the seat in front of me. The guy in the middle seat wasn't a large guy, yet he poured over into my space. It's insanely small."
Cons: "I was angry that I had to fly to Houston before heading to Phoenix which made my arrival in AZ much later than I had planned. My flight had been rescheduled since I missed my flight the night before because the first flight had been delayed. So the new flight was a longer trip because of the extra layover. The overall flight was a mess."
Pros: "The Crew was nice and attentive"
Cons: "Boarding was unpleasant I had to wait so long to be seated because no wheelchair was available then I had to sit in the rear of the plane I'm physically disabled I had no leg room and my knees were in pain the whole flight then after landing I had to wait 20 to 25 minutes to get off the plane I'm still recovering from that but keep the attendance they were the highlight of my experience"
Pros: "Smoothly and on time"
Cons: "Fine until the unexpected stop but has to be done"
Pros: "Very respectful and loved all the smiling facez"
Airlines flying to Scottsdale have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Scottsdale
Masks required on board, masks provided on flights to Scottsdale
Social distancing seating
Middle seats unavailable to book on flights to Scottsdale
Testing for antibodies, testing for symptoms for flights to Scottsdale
Waiving of change fees. Search flexible flights to Scottsdale