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only needed a place to sleep, nothing fancy or with any special frills. Magic Carpet has small rooms but they are clean. The staff was friendly, it was relatively quiet. Will stay again! Nothing, exactly as we expected!
The only decent thing about this terrible hotel was the breakfast. The rest, simply terrible! When we got to the hotel room, there was a towel on the floor of the bathroom, we didn't know if it was clean or not so we just moved it to the corner and left it there. Obviously that wasn't suppose to be there. Then, when I tried to wash my hands, the sink wasn't working. We told the receptionist ans she said she would change us to a different room. Then she said there were no more rooms available with 2 beds, so she was calling someone to fix it. We were getting ready to have dinner so we told her we didn't want anyone in the room while we were out. Every time we wanted to wash our hands, face or brush our teeth, we had to use the shower. Totally inconvenient! The fridge was so dirty, that we couldn't put anything inside of it because it was just gross. The curtains of the window were disgusting, yellowish and brownish stains all over them. I couldn't touch them. The shower curtain was so thin that the water would get everywhere and it was a mess to dry it! and we found hair in the bath tub. When I asked the receptionist for a discount or some kind of solution for the inconveniences she just gave us a $22 discount claiming it was 'all she could do'. to When we check out, there was no one in the front desk. We waited for 15 minutes till a lady showed up apologizing for the time we waited. Little did she know that we saw her smoking in one of the cars parked in the hotel, with really loud music. I was so upset that I ironically asked her 'taking a break?' and she laughed. We had the terrible luck to forget a towel that belonged to my friend and I forget my jacket (a nice one). It was a pain in the *ss to recover it. I called the same night we checked out and they told me to call again the next day. When I did, the receptionist told me to call in the afternoon because the cleaning lady only spoke Spanish and she was't able to communicate with her. I told her that I speak Spanish so she could put the cleaning lady on the phone for me to talk to her. The lady told me she found boththings was going to leave everything at the front desk for them to take care of it. The receptionist told me she would take care of it (of course I payed for the shipping). The next day my husband called asking if they shipped the stuff, they said they had the jacket but not the towel of my friend (my husband asked them how was that possible if the cleaning lady said she found both and the front desk had them) The only answer he got was 'we have the jacket and that's it'. Then my husband gave them the info of my credit card (even though they had it) and she promised to take care of it that same day. It took them 2 WEEKS to finally ship my jacket. 2 weeks we called them every day!! They even lied to us and said they shipped it when they didn't!! They are just incredibly incompetent and lazy! I will never stay there again. You get what you pay for. Terrible hotel and staff.
The kids loved the pool. Breakfast was good. Location close to the beach and shopping facilities was appreciated. No refrigerator or tea making facilities - coffee maker only.
Friendly staff. Coffee machine was broken, air conditioner broken.
The office staff was extremely nice. The rooms where gross. The carpet has dirty and strained, I made the mistake of touching it 1x and it felt damp. The beds were horrible to sleep on. The bathroom was also gross. The shower curtain was stained. The toilet water never stopped running. The shower looked like it had mold. The rooms had thino walls and you can hear EVERYTHING going on outside. I used one of their towels at night to clean my face and woke up with PINK eye!!!!
The hotel staff were very accommodating, and pleasant. The pool was heated and the location is nicely away from the bustle of downtown Monterey, but close enough to commute quickly. The furnishings were lovely. The carpet in the first room we stayed in needed to be replaced as it was worn and stained. The screen door, sliding door and the curtain string all broke when I tried to use them and our first room didn't have internet access. After being transferred to a room with new carpet and internet access, we were well satisfied. Both rooms could use a paint job though. Altogether a good value for the price.
The hotel was advertised as having free wireless throughout- this was certainly not the case! This having been a factor of me booking there made my stay far less than satisfactory!!! Unfortunately I wasunable to find alternate accomodation as the whole area was full due to the us open golf! Hence the inflated room rate!
Balcony, top floor unit, convenient location, free breakfast Thin walls
I liked how it was a short drive from Cannery Row. There was a good amount of parking available for guests. The breakfast options that they served were limited. The mini bagels looked like they were stale and old.
The location was great. The room was clean. The room phone kept ringing even though nobody was calling. The breakfast was not that good and did not start until 7:30am which felt late.
Big, clean room. No Wi-Fi, sad breakfast.
The maids did a nice job of keeping the room clean This hotel was completely misrepresented on your site. We thought we were booking a Best Western standard hotel, but instead, all of the Besst Western logos had been removed. The hotel run down and the worst part was the room was cold and the heat was not working. There was a very old small space heater in the room that only heated part of the room and was dangerous.
Wonderful person at front desk. Astute which is rare. Hot tub clean and exercise room great. Quiet. Redid hotel and put in double pane windows and soundproofing. Very close to MRY (Monterey Community Airport) Need the exercise room which is tiny. If there were a lot of guests, it would not be possible to use. One place open for breakfast at 6 am. Not on property and not particularly healthy food.
Service was great. Bed made every day, coffee generously replenished each day. Courteous front office staff tutorial on local haunts and some handy discount cards! Will always stay at the Lone Oak when in Monterey. A little far to walk to any major sites, but parking is easy in Monterey so it was not a hassle at all.
The woman at the front desk was so nice, she gave some recommendations for restaurants and some appatizer vouchers. The place was very clean and well taken care of. Will for sure return!
Cozy room. Basic amenities. Quiet. Staff helpful. Close to harbor. Bed sank in the middle.
clean and comfortable Small shower. Noisy family outside in early morning but that's not the hotels fault
Room was clean and decorated very nicely. No AC in the rooms and the ceiling fan would only go up to the lowest setting. The in room fridge was very noisy but otherwise no complaints about the room.
The staff was friendly. Hotel is close to many places.
Best stay for the price in the area, perfect location
High quality stay for high value. Staff was extremely helpful and cooperative.
Clean room, friendly staff. Not many breakfast options
Fresh paint and carpet since the last time we stayed. Very quiet except for one night. Need to have newspapers available in lobby
Clean comfortable near great shops and restaurants. Staff kept the hotel clean and breakfast area spotless. Furniture needed updating.
It was partially clean.. You could still feel like sand inside the bed. Cheap furniture, staff not very friendly, the tv remote didn't work. The carpet on the floor felt very dirty too. Breakfast was the typical small, cheap hotel food (waffles, some bread, coffee, cereal and orange juice, NO protein whatsoever) I'm happy we just stayed one night, it would've sucked to stay longer.
It was à clean, neat and afforadab le lodging within close distance from all the Monterey attraction.
Beautifully clean and comfortable. Staff friendly and helpful.Situated just off the freeway.Much better than Super 6.SS So quiet I overslept!
One of the other reviewers noted that this was the cleanest economy hotel ever. I second that opinion! In addition, the building is solid adobe brick construction, so the rooms are nice and QUIET. Even though the hotel is located between two fairly busy streets, noise was not an issue. This place was so clean, neat, and unpretentious, that I felt safe and comfortable there. Nice location - plenty of restaurants and shopping nearby. My room had a refrigerator and microwave. No coffee maker in room, although they do have a simple complementary breakfast.
Smooth check-in and out, clean room.
close to the street, convenient to find restaurant electric wireless had something wrong need fixed, twol had some former customer's hair, air conditioning too noisy
Very clean rooms, clean bathroom, good place to stay
The Continental Breakfast and free Wifi.
The clean rooms and very nice owners. Location was great . We would stay here again soon parking was a little close but plenty of light for the evening parking of your car.
Location is excellent to visit the Monterey area. Owners are nice and helpful. Rooms are clean and have all the basic needs. Appliances, bath tube and toilet work perfectly. Carpet floors in perfect condition. Bathroom seems like new. They have free wifi (although the code we were provided did not work). Breakfast is basic, nothing fancy, but gets you going. In general a good impression. Would definitely come back. Although I see this as a very minor issue, they need to seriously change the pillows. They are very thin and the four of us (booked 2 rooms for 2 couples) had issues to get good sleep because of neck pain. That can make a whole difference in getting good rest.
We stayed on the side that didnt have an upstairs and we liked. The room was very comfortable the parking was realy hard, not enough,and hard to get into.
Not enough parking. We returned one night and had to park down the street as there was not enough parking. The vending machine was out of products. All the drains had a slow drain so water would pool up and sit still for a while before finally draining.
very quiet place mattress too soft
Great stay all in all. Unfortunately , noisy foot traffic outside my door.
Breakfast was great and the room was very clean and newly renovated Nothing really the breakfast area was slightly small but this was a minor annoyance
parking and buildings were crowded on the site.
Staff was awesome, helpful and attentive. Close enough to enjoy walks and wharf Staff tried diligently to make amends for noise and interuptions by other guests, but it was too late, damage done OMG, warming up LOUD work trucks @ 5am.....only to be turned off and restarted 15 minutes later. It's 55 degrees, what needs warming up for so irresponsibly LONG? Stayed on ground floor by request, we have a toddler! Only to have Paul Bunyan checked in upstairs from us, with constant pacing from 8p-11p. Real smart front desk work?! Large window to front of our room had broken glass, ripped molding and looked as though somebody wanted in, other than door. a bit scary
The hotel was not clean. The room had no air conditioning so it was musty and muggy, which made it hard to sleep. The location of the hotel was sketchy. The pool/hot tub area could really use some work. It was pretty gross. Also, the towels were the size of a small hand towel and were as rough as sand paper. I would not recommend this hotel to anyone.
Very convenient for getting to downtown Monterey or Carmel. Spacious bathroom and great value for the money.
The room was clean. The A/C didn't work. We didn't get any fresh towels after the first night. The wifi was slower than molasses. There's no ice machine. The occupant at the end of the stairs liked to leave his door open while he sat at the end of the bed drinking a 40 and watching tv in his under shirt.
Staff was nice and accommodating. Location and price both better than most. "Breakfast" minimal. A little more to offer would make a big difference.
Location Check-in was difficult
The only thing I liked was how close it was to where I needed to be. Way too many things. Sketchy people living there, the cleanliness... I slept on top of my bed with my own blanket. I immediately washed and dried my clothes and blankets on high heat for fear of bed bugs. The fridge was slightly moldy. The bathroom was disgusting, I never wanted to use it, there was still comet on the toilet from when they "cleaned" it. The bathtub and shower curtain was so gross. To top it off, usually there's a cleaning crew that goes around with a laundry cat in the morning to clean the rooms, I didn't see that there. I saw an old lady, with a rusty shopping cart pushing "clean" towels and sheets. Really??? For paying $150/night, I wasn't necessarily expecting luxury, but I didn't think it would be dirty!!!! It had an awful musty smell. Never again.
Location. Management. WiFi
I regretted my stay at this hotel. This hotel was... unpleasant. The wall was covered in scary mirrored tile directly opposite the bed for what seemed an obviously lecherous purpose. The room smelled of an unidentifiable saccharine, borderline toxic odor. I presume this was cleaning solvent of some kind, which is a mild relief, but it was rather noxious. The toilet was barely bolted to the floor and rattled loudly while you sat on it, and the bathroom door did not close or bolt.
People next to us partied all night with loud music and dozens of people in their room. We complained and nothing happened . Was not worth the money we did not sleep at all and the tv was broken.
Very nice motel. Not enough breakfast food to go around. No DVD there. That alone will keep us from coming here again.
Location Multi use soap pumps....ewww glad I travel with my own soaps Dirty floor and bath Lazy staff, waited 5 min for them to acknowledge I was there to check in only to be told please wait. Won't be a second visit.
Very clean and safe was in splendid location and was very sffordable
Closeness to Cannery Row, sightseeing, wharf. Really worth the money. The beds are very comfortable and we felt safe. Walls needed to be touched up, under sink. Small things. Overall, very happy with this hotel.
This hotel has everything coffee pot, microwave, fridge, blow dryer, shampoo and conditioner, body wash, hand soap, lotion, Wi-Fi, cable ac/haeater, indoor pool, ice machine, and free breakfast. The parking lot got full quick. No parking in front of our room.
Room was spacious. It's next to the beach. Breakfast was average Checking in the gentleman at the counter was very rude. Had his head phones in and basically just asked for name and gave us our key. Didn't give us any information. The room also smelled like animals had been in there.
Worst place to stay! Very unsafe, and the people working there would not answer the phone.
Price. Room was recently updated. Grounds were dirty. Rude staff. Only hot breakfast option was waffles.
Beds and pillows were great . Tv was cool with lots of channels and bathroom was very clean . nice big room. Very clean and quiet . Pool wasn't very heated and it was semi indoor it had an outdoor patio with and opening to the pool . We tried to swim at night but it was too cold.
Clean, comfortable, affordable Noisy, location
The room was nice and clean. There was a night club next to the hotel that played music until 2am which made it very difficult to sleep comfortably. This happened both days I stayed there Wednesday and Thursday. Called the front desk regarding this only for the agent to act like they had no idea what to do but said they would get back to me and never did. The heated pool was not heated but cold. The breakfast area was small and crowded with guest and it made it uncomfortable.
As the title says, best value for the money you pay. Room was small but clean. Bed was comfortable. Everything you need was there and well-maintained. Plenty of good restaurants and stores nearby. Nothing really.
clean room . the bed is outt of it service life. it was sunk in the middle.
You get what you pay for. Dirty, parking difficult, bad area of town and wouldn't give more than one star. Inexpensive.
I left things including jewlrey in the room. when I sent a prepaid UPS box everything I left was there. The staff makes a great effort. I compliment them. Location...but it is what it is for the price...
Value - price of a clean room was cheaper than nearby unclean motels, also that it included wifi, 25 inch tv with approx 35 channels including 3 HBOs, shampoo (forgot mine) micro and fridge Prefer more tv channels, basic cable has like 80 channels even if no hbo. Channels like wgn, spike, versus, etc.
I was able to check in early and go directly to my conference coming back later for the actual stay even though my roommate got sick and couldn't make it A wee bit hard to get to if coming from in town
The price, clean room. Road noise. Staff not very helpfull.
Lots of street noise.
Staff were nice The bed sloped to one side.
Motel was great, flat screen television, comfortable, clean bed. Internet was free but a bit spotty and slow. There is street noise but the tv drowned it out.
It was near the beach Just about everything! Our door wouldnt stay shut unless we were inside and the door was locked. Intried to tell the manager but he didnt speak very mich english so he didnt understand and just gave me another key!! Never stayi g here again!
from the outside, it looks like a motel. But the rooms are very good quality "Hotel style".
Clean, cheap and efficient None. Was v. Happy for the price
Private parking was really convenient The hot tub closes too early, Usually couples like to use it after dinner to relax and unwind
The Room was clean and the heater worked well... It was a cold night for Monterery... 11/2010
convenience to wharf, highway 1, room cleanliness location is on the corner of two busy streets....noisy area
Very friendly and helpful staff. Short walk to the downtown area. Right across from a beautiful pond. the attached restaurant was great. we stayed on the top floor and the outside hallway was just bare wood. looked terrible but could not tell if it was under construction as it didn't look like anyone was working on it.
Hotel facilities are excellent and we had a pleasant reasonable-sized room. The location is also quite good - only a short drive to Fisherman's Wharf and the rest of the very attractive town of Monterey.
nice place and the room is very sweet.
Location and very friendly staff. Way too loud. Could hear EVERYTHING occurring upstairs. Could not sleep. Cheapest hotel in town, but still way too expensive for the overall experience.
I loved the style and comfort of the hotel, the fact is our room wasnt huge however, it had a nice comfortable bed a great flat screen tv refrigerator and a microwave. It was extremely cozy. I loved it and would stay again. Loved everything
Location is great
Friendly people at the reception. Good value for the money. Parking in the lot. I would do it again. The furniture in my bathroom was in poor condition.
The bed, the location, the hot tub and the breakfast was good, the OJ was amazing! :)
Great place. Awesome rooms.
It was so cozy and felt homey. I did not want to leave. Very clean and just overall an awesome stay That i did not stay longer
Well worth the money, and what a fabulous rate they have for bring practically beachfront! Very accommodating and helpful. Great breakfast too!! That we only stayed for one night! Can't wait to go back and stay longer.
Rooms were very clean and very nice. Would definitely recommend.
Location, convenience, privacy in cottage everything was good
We had a wonderful time! Very close to the beach and Monterey! Pacific grove is such a beautiful area They charged me a different rate for the second night. When I booked on booking.com it get me a flat rate
good location. The rooms were small , smelled like cigerette smoke in a non-smoking room(they would not give us another room) -my girlfiend is allergic ! not good. The view outside our window was a bunch of construction supplies thrown behing our building. The shower never got hot. I was trying to do something special for my soon to be wife. She was mad/unhappy our entire trip. -unsatisfactory!!!
Clean room. Breakfast as described and plentiful. Good location. Pool and hot tub were not very clean
Very large bathroom and decent sized room. Pool was not heated.
It was close within driving distance to both Cannery Row and Fishermans wharf as well as Pacific Grove and Carmel.It was also close to Pt Lobos reserve. You could attend casual dining or dress up fancy dining. The manager was quite friendly, and the Motel was quite clean. It would be nice of the pool was heated instead of seasonal.
Rooms were clean, great bathrooms, excellent location, wonderful experience.
Close to the shopping center. Easy parking. Free wireless internet connection. Small breakfast included. Brekfast a bit small, just cofee and muffins.
I really liked the location. We like to walk, so we were able to do a lot without having to drive. Convenient for the price. The room was not really clean, and the door looked like someone had tried to kick it in at some point, frame was warped. Very small room. Would have not wanted to stay here if our kids were with us.
Location is great. Friendly staff for the most part. The safe was handy. Free parking. Nice to have fridge and microwave and good selection of channels and nice TV. Bed sheets were paper thin. Beds were uncomfortable. Bathroom didn't smell fresh. Continental breakfast was nothing to write home about- all cheap GMO food. All in all, way overpriced for having to pay $274 per night. It was a holiday weekend so they probably raised rates but I didn't see the value.
Building architecture Room cleanliness, size, quality of material. sheets, etc. The heater blows right on the bes and makes sleelinping very uncomfortable when turned on.
Family rooms are right between staircases that are outside looking into your room. Very loud from other rooms. Seemed old and poorly insulated. Outdoor lighting shined in Windows. Definitely felt dirty in rooms, beds very uncomfortable. Have to be honest because I read people's reviews that liked it and that's why we took family there. Poor decision! Will not recommend or return...
Location was fine. Spacious room. Bed was comfortable. Gas fireplace warmed the room. Crowded breakfast room. Furnishings were tired. Some voices from neighboring room through the wall. Bathroom sink drained slowly and needed to be cleaned.
We had a nice large room with a fireplace and vaulted ceilings. Nicely decorated. Very clean. Parking right out front. Comfortable bed. Everything we needed was already in our room.